I felt like I was a problem for the doctor, even though the visit was paid. Rude remarks, lack of answers to questions, ignoring some of the results. The whole thing was no different from a standard, quick visit to an NFZ otolaryngologist. I don't know, maybe we somehow didn't understand a common language, but if the visit is fully paid and private, it could probably be carried out differently. I don't want to go back there, I'll look for another place.

I went with my child to an audiology clinic to have his hearing checked. During the visit, it turned out that the audiologist at the audiology clinic did not perform the basic test, which is tympanometry! The examination was no different from a visit to a pediatrician. I do not recommend this clinic - it is a waste of money.

Good doctors, but it's not cheap here. Short travel dates.

They don't answer the phone. I called all day and couldn't get through. And every now and then, when I called, the line was busy, so I guess they didn't answer only me. In the 21st century this is unacceptable.

Nobody answers all day long. Level zero

I appreciate: the quick ability to call the reception staff, the wide range of medical specializations offered, advice on choosing a convenient appointment date, affordable prices, professional medical staff and the professional and pleasant atmosphere in the clinic. Overall - very helpful professionals. If you are going by car, it is a good idea to arrive earlier for your appointment. There are often no parking spaces, but other public transport such as the metro and bus are close and easy to get to.

I don't know if this company even exists. No one answers there, unless there is someone on the registration desk, he should leave today.

Professor Marek Durlik and people cooperating with him (e.g. Dr. Artur Sankowski) are absolute Masters in the field of saving health and life. Knowledge, experience, commitment - you can't expect more than what we get from them. I recommend it with all my heart!

E-mail contact was very quick and the information provided in this way was comprehensive and presented in a polite manner. But only on site can you fully appreciate the human approach to the patient. I would like to thank the ladies from the reception and administration: in no other medical facility have I encountered such kindness and selfless willingness to help. I was given a lot of time and commitment to a problem that was actually my fault. By the way, thank you and warm regards to the entire team!

I would like to share my opinion about this facility... Today, together with my sick husband, we visited the facility to undergo gastroscopy. In this difficult pandemic situation, the minimum care was not taken regarding the patient's hygiene and safety, and therefore his comfort. (via not small money - PLN 300.) Patients were admitted without masks, with their noses covered, and it was explained that "everyone does what they want" (say the receptionist). We were asked to arrive earlier, but it turned out that we were about 30 minutes late. and at 5 p.m., our appointment, there were two patients (more stress). The price of the procedure is definitely not adequate to the conditions or the service, which should have the patient's well-being and comfort first in private medical care. Of course we gave up. Concerned wife.

Tragedy. Chaos and mess at the reception, no organizational skills! The test results we provided were lost and the visit actually did not take place. Of course, we paid PLN 400 and the trip from Bełchatów was wasted, not to mention my nerves and those of my mother, who was counting on help here. Give a wide berth!

The level of service leaves much to be desired. I was at the doctor's appointment in the afternoon. The ladies at the registration desk were incompetent, not nice, not polite, no empathy. They do not adapt working conditions to the applicable GDPR regulations. You can easily read the details of the clinic's patients on the list provided by the registrars. Personal data, such as name and surname, PESEL number, are loudly passed between the ladies. One big confusion, chaos, mess. I only use this clinic because of my doctor, whom I have been seeing for several years.

Pathological registration system. No contact with the facility.

Professional advice