Not providing a solution to what was asked, instead denying what was asked, it's really inappropriate for the employee to be so rude at all

Good service

The service took a long time, especially at counter A. And when I went there at 13.45, there was only 1 teller available at each counter. Parking for cars must be parked at a decent slope.

Unfortunately, the ATM often causes cash deposits to take a long time to handle

good, safe and comfortable service, Certain days are busy, especially if it's a young date, disbursement of KIP funds, and harvest season, haha the community is really helped, especially during Eid al-Fitr, many overseas people go home and withdraw funds here, so the children also get the blessings, thank you

CS service should be improved, bro... Let me ask, bro. How much is the Swift code for BRI Kretek?

Today is December 29 2021 (morning) I went to the BRI Bank CSO Kretek unit Getting a waiter who is not friendly, rude to customers, in my opinion, people like that are not worthy to be put in front of**☹️

The employees are grumpy and none of them are friendly

Comfortable

ATM 24 jam.

BRI is the closest to my house but I've never had a good experience every time I've been here, the tellers, my God, they're really good 😅. It seems like if other banks are tellers, friendliness is number 1, but here at BRI it's really bad. I don't understand why, it's never been repaired, maybe because I have to deal with my parents too often, it's just like that. Just confused about how to select employees first, his tone was cynical. It's not surprising that the review on Google is only 2.9. Looks like the management won't read it either hahaha

The slow CS service is not complete There are only 2 CS, 1 of which has no officers

Assalamualaikum, sorry in advance, I feel disappointed with the service at Kretek, why? Because twice I took care of MSMEs at KCP Kretek but they were not served, even though I live in Kretek, the instructions were to visit the nearest BRI office. Because the bank code is Pundong, you have to go to Pundong, that's the explanation from security. 1. When I wanted to collect the files in the first stage, they were not accepted, and were directed to Pundong. OK, I'm going to Pundong to collect files and print the account book in Pundong. But when I disbursed it at KCP, the kretek service was served. 2. The second stage repeats the same as the first, still not served and directed to KCP Pundong. ● In my opinion, ordinary people don't know what the pundong samas kretek code is, etc. ● Data can now be accessed online, not manually like before ● I know this is just a trick so that KCP isn't full of customers