Vivo Service Center image

Vivo Service Center

Telecommunications service provider Mobile phone repair shop


Address

Mahesh Colony, Serampore, West Bengal 712248, India

Website

www.vivo.com

Contact

+91 90739 12605

Rating on Google Maps

3.90 (420 reviews)

Open on Google Maps

Working Hours

  • Friday: Closed
  • Saturday: 10 am to 6:30 pm
  • Sunday: 10 am to 6:30 pm
  • Monday: (Guru Nanak Gurpurab), 10 am to 6:30 pm, Hours might differ
  • Tuesday: 10 am to 6:30 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: service (32) phone (13) good (12) polite (10) centre (9) behaviour (9) vivo (8) problem (8) center (7) Good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sreyam S. 3 years ago on Google
    Today I went the Service Centre. My vivo v15 pro, which phone's age is 2 years over. I am facing battery problem with the phone. But the engineer said me that my phone's mother board damaged so the phone does not switch on. After hearing this i am very depressed. Then He told me that the phone's mother board replace cost is 14,000/-. So i came back home. Now I am Studying Engineering. So I open the phone's back panel & I replace the battery, Now My phone is super condition. The engineer is totally illetarate & also he is not a proper engineer. So guys pls be concuss from them.
    10 people found this review helpful 👍

  • 1/5 Sidharta D. 1 year ago on Google
    Do not trust serampore vivo service center.... They are cheaters, dacoits. Last Thursday I visited there for my Z1x phone no tower problem... Instead looking upon my problem... They took the phone for few mins and finally told me that the mother board is damaged and phone is useless and they will give me a replacement of new phone with 3months warranty which I refused. Later I realized that it was not the mother board is damaged.. If the phone is damaged then how SMS are coming, alarm is ringing... So visited a local repair shop and the problem is solved by just updating the SIM card. So it's msg to everyone PLZ DONOT TRUST SERAMPORE VIVO SERVICE CENTER MAHESH
    7 people found this review helpful 👍

  • 1/5 Abhi G. 2 years ago on Google
    They don't know how to treat a customer, they providing wrong information and want to spend money from your pocket, these two girl polite but there is a guy who not only have black skin he also have black heart and 🗣️. Time wasted
    5 people found this review helpful 👍

  • 1/5 Md K. 8 months ago on Google
    Unprofessional service centre. No announcement or information on website and it's closed today. It's shows opening everyday. I harassed after reaching there. Next time I will confirm over the phone and then visit any shop/office/centre. In India, maximum are unprofessional. If the service centre owner or concerned person is reading, i request you to become a proper professional and give a notice of closing. Thanking you.
    4 people found this review helpful 👍

  • 1/5 Astha B. 10 months ago on Google
    What kind of useless number , u guys are providing here on google maps, that it's not even connecting to the center. How is that even of any use. Misleading
    4 people found this review helpful 👍

  • 1/5 arijit p. 1 year ago on Google
    He will fix what you let him fix and then he will ruin another one. Then change the battery or other parts, otherwise it will be damaged. Extreme bad exprience
    3 people found this review helpful 👍

  • 5/5 Md J. 3 years ago on Google
    its a very nice service centre.. The behaviour of service staffs are very polite and attentive Proud to be a vivo user
    2 people found this review helpful 👍

  • 5/5 Subhankar D. 1 year ago on Google
    Staff are very well behaved and provide me service in very short time. Very much satisfied with the service. Visited for Battery replacement in my VIVO V15 pro model. Currently problem resolved
    2 people found this review helpful 👍

  • 5/5 Devbrat D. 3 years ago on Google
    Awesome and very quick service... Very fast totally not expected at the time of covid19... Staff were very helpful and polite..
    2 people found this review helpful 👍

  • 3/5 26.PARAMITA G. 2 years ago on Google
    This is the one and only vivo service centre located in Hooghly district. During the pandemic situation it's better to take an appointment via call and then visit the store according to the given appointment date and time. The behaviour of the staffs is humble and polite. Service is good but time consuming. 🔹 ♿Wheelchair accessible parking is available ✅ 🔹 ♿Wheelchair accessible entrance not available ❌ 🔹🚻Washroom is not available
    2 people found this review helpful 👍

  • 1/5 Siptyajit P. 2 years ago on Google
    They don't pick up any calls . And not gave us any reply or massage's what kind of behave is this to all customer's !
    2 people found this review helpful 👍

  • 5/5 santanu b. 3 years ago on Google
    Highly professional. Quick service. Impressive service.
    1 person found this review helpful 👍

  • 5/5 Wricheek B. 2 years ago on Google
    Good and polite behaviour and good service for the customers
    1 person found this review helpful 👍

  • 5/5 SD Story V. 1 year ago on Google
    Very Good Experience.☺️ I love it
    1 person found this review helpful 👍

  • 5/5 Subhankar D. 2 years ago on Google
    Very good service centre 👍they talk with customers very politely ,never force to spend money for repairing ❤️
    1 person found this review helpful 👍

  • 5/5 Jashwant K. 2 years ago on Google
    Very best service center, Highly knowledgeable, Very Polite, Correct information, and instant problem solving. I appreciate their job. Must Visit Vivo Service Center, Serampore, Hooghly. Thank u so much..🙌
    1 person found this review helpful 👍

  • 5/5 Subir S. 11 months ago on Google
    Vivo service center Stuffs are very polite and kind , you will not feel boring during waiting for your device or accessories after you give them . There is a Tv for your entertainment , water machine , coffee & tea machine . Overall great service i ever got in my life . If you facing any issues with your Device or accessories then you must have to visit here .
    1 person found this review helpful 👍

  • 5/5 Ankit N. 1 year ago on Google
    Staff behaviour is good, i service here my phone with descent charges and phone is working fine
    1 person found this review helpful 👍

  • 5/5 Avishek R. 3 years ago on Google
    Good maintainance,nice bahavior of all the staffs.Must visit here..
    1 person found this review helpful 👍

  • 5/5 Shovon M. 2 years ago on Google
    Staff behavior and service quality all are good.
    1 person found this review helpful 👍

  • 5/5 Moqaddar A. 3 years ago on Google
    Good experience all the staffs are very polite and they provide quick service.Good hygiene are maintained in the service centre.
    1 person found this review helpful 👍

  • 5/5 Roshan S. 2 years ago on Google
    Vivo india service is the best.
    1 person found this review helpful 👍

  • 5/5 Md S. 3 years ago on Google
    Excellent service . Receptionist was very polite and humble.Thank you vivo and vivo team😇
    1 person found this review helpful 👍

  • 4/5 Bikki S. 2 years ago on Google
    Very friendly and helpful employees...fresh environment... Got helpful
    1 person found this review helpful 👍

  • 1/5 Soma R. 11 months ago on Google
    Mechanic doesn't have knowledge of the product.. Claim for huge amount

  • 5/5 Arpan D. 7 months ago on Google
    Overall behaviour of staffs are very good.The service center itself is clean and they even offer books or snacks to the customers who are in the queue of servicing

  • 4/5 Aritra B. 9 months ago on Google
    The behaviour of the staff was good , polite but the problem is they just enlist the parts to be replaced In the list they will just include that your motherboard has a defect..

  • 5/5 Sk M. 1 year ago on Google
    Sales executive Madam behaviour very good

  • 1/5 champdani premier league balika G. 1 year ago on Google
    Verry verry bad behaviour I hate vivo service centre srerampur

  • 1/5 B2K P. 1 year ago on Google
    Por services vary low lcd changes iam waiting form 4h

  • 5/5 Pradyut M. 1 year ago on Google
    Experience was very good. They provide good service.

  • 5/5 Suvendu H. 2 years ago on Google
    Very Good place good service provide all stuff ...

  • 5/5 Tamal M. 2 years ago on Google
    very good service center, I repair my phone from here

  • 5/5 Sipon D. 2 years ago on Google
    Good service Lady miss nice looking😍😂😅😄😄😃😎😁😁😀

  • 1/5 sayan b. 2 years ago on Google
    Very slow service... You have to wait minimum 1 hour to describe your problem and show you phone to reception after collecting the coupon. Very very slow and time killing service center.

  • 5/5 Gamer D. 3 years ago on Google
    The behavior is very nice...its much appreciated by me🙋

  • 5/5 Rohit K. 3 years ago on Google
    It's such a beautiful and nice service centre and the behaviour of service staff name shehnaz she is very polite and humble .. I like her working skill and attitude. Proud to be a vivo user 😍


Call +91 90739 12605 Open on Google Maps

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