I felt I would be remiss if I didn't share my experience at CF. For everyone going through the infertility journey I wish you all the best but caution you to know what you're in for here. out of date. The added stress this office caused me did not help at all with the already very real stressful process. People are not wrong when they say the billing is shady, if you don't know anything about billing codes, insurance, in network coverage and your policy, you probably have just believed them when they said you have to pay out of pocket. Just so you know, when you are in network with insurance, you never should pay out of pocket, you should receive a formal statement with billing codes and then your balance obligation. The nurses here are the reason I stayed. They care and are amazing and I picked CF for the boutique feel, but there is nothing personalized about the care here. While I respect the Dr having an opinion I would have preferred they didn't remind me what life could be like if I had a child with a "full blown" genetic disorder. Which I was fully aware of my case and would have respected a proper bedside manner rather than a reiteration of what my inherent genetic disorder could do. They even went as far as saying I could ruin my life. This is where I finally had it. Again, I stayed for the lovely amazing nurse, and am saddened that my experience couldn't have been a better one. I truly wanted to share my experience because my heart goes out to everyone struggling with fertility, it shouldn't be an ounce harder than it already is. Best of luck.

The staff at Chelsea was super helpful and very caring as well as the doctor. They made sure to ease me through this process and remained positive the entire time and now I am expecting my little baby. I can’t thank them enough.

Please stay away. They'll add to your emotional trauma. I paid out of pocket then my husband's insurance covered everything. Dr. Gindoff told me I would get only half of my payment because insurance didn't cover everything. I called the insurance company to confirm, they covered everything. When confronted about his lies, dr. Gindoff agreed to send me the payment in 2 portions. It has been over 2 months they are still stringing me along and haven't sent me the second portion of my payment.

This is such a nice place. Dr. Hartog was very sweet and thorough when explaining the process. Stephanie at the front desk, Natasha and Elaine are also so kind, supportive and understanding. Glad to know that I can ask them any questions and they are happy to answer. Looking forward to having them help me create a baby of my own.

I can’t recommend Chelsea Fertility enough. I have my beautiful sweet daughter thanks to the wonderful staff here. I switched to this clinic after having a not-so-great experience elsewhere and felt like all my questions were answered thoroughly. They are always super responsive and helpful. We are working with them to conceive our second child and the process to get restarted was seamless. Their insurance specialist is great, reception is fantastic, and of course the nurses and doctors. No waiting weeks and weeks for an appointment. Your appointments are based on your cycle once you really get started. I really appreciate the personalized care. Even better, they work with my insurance (GHI) which dramatically reduced the price of my treatment. I am so happy we found this place.

Don’t use Chelsea Fertility if you are on your journey. I’ve never had a more costly, stressful, frustrating, dehumanising and unfruitful experience Dr Gindoff is rude, unprofessional and inept. The admin/ accounts team messed up BIG TIME with our insurance company leading to a very costly error that we had to bear. I left CF after one unsuccessful round. It’s only now, having used two other clinics, that I realise how what a terrible doctor Dr Gindoff is and what positive treatment can look and feel like. Save yourself the stress and heartache and look elsewhere.

I was a pontintial donor. I was called into do a amh test was told that it was to see if I was a match to the intended parent and to call in a week to find out. I called they said my amh is great and they will pass my info to the coordinator and I’ll receive a call back. Never got the call back. Received a email and text to review them a week later. I was confused and called again where I was told I only took the test to be put into their potential donor list. Communication was all over the place and unclear. I’m only writing this review because I keep getting text and emails months later to write one. So here it is.

I had a consultation with Dr, Gindoff which was advertised as a half an hour free consultation. Despite their claim to have a free session, they charged me for this virtual session. When I called them to cancel, they refused to do so and told me that it was free if you did not have the insurance. Otherwise, you should be charged. This was not mentioned anywhere and I am annoyed by their misleading advertisement. They were also very pushy to do IVF just for the money and not considering any other circumstances.

I have nothing but positive things to say about Dr. Gindoff and his team at Chelsea Fertility! Receiving fertility treatment is stressful enough without having to deal with large hospitals/clinics and waiting rooms. We have received personalized care that did not leave us feeling like a number. Dr. Gindoff is straight forward (which I greatly appreciate), honest, and knowledgeable. I've even had care from Dr. Hartog who is so kind and informative. I can't write a review without mentioning Elaine and Natasha who are two of the most gentle and knowledgable nurses I've ever received care from. They truly care about you and your journey and I would have been lost without them. From front desk to insurance, they have really made a positive impression on us. Can't thank them enough for making us feel comfortable every step of the way.

Under alias: I was recently an egg donor at CF and the experience could have not been better. From the receptionist, to the (incredibly amazing) nurses, and the rest of the medical team, the entire staff was kind, attentive, respectful, educative and supportive thorough the process. The nurses Natsha and Elaine patiently guided me through the process, from shots, to calendars, explaining what the next steps were, and they were always available by phone if I needed extra help with the shots. They were very flexible with my schedule which I particularly appreciated since the process involves a bunch of visits to the clinic. If you are thinking about being an egg donor, this is your place!

My wife and my experience at Chelsea Fertility from start to end was phenomenal. The nurses, Elaine & Natasha were so caring and helpful. We saw both doctors, Dr Hartog and Dr Gindoff, and they were both great! We felt like we were being treated with such a high level of treatment and knowledge from the doctors. I would 10/10 recommend this clinic. So thankful to the whole team!

I just wanted to say thank you to Chelsea Fertility for making me and my husband’s dream come true. Today we have a beautiful baby boy thanks to God and Dr. Hartog. We were successful after our second round of IVF and so in love as we look into our miracle’s eyes. I wish everyone success and baby dust in the hard struggle that infertility can be. Thank you again Chelsea Fertility for making my dream a reality.

I had a wonderful experience with Dr. Gindoff. He was straightforward, helpful and very kind. I appreciated his candor and how we discussed the best plan moving forward. I felt he had my best interest in mind and put together a great care plan.

I visited Chelsea Fertility clinc with my wife and 13 hears old daughter for initial consultation. The staff and doctor we met were very professional, human and honest. The doctor gave us advice without any charges for consultation like if he is not in business to make money. Am sure some other doctors would have given us the reason to accept us and visiting their clinics for consultation and treatment just to get paid without minding that we did not need any treatment. May God bless the Doctors and the entire staff of Chelsea Fertility NYC

I did treatment with Chelsea Fertility in 2021 during Covid. I was nervous at first due to the pandemic but from the moment I started treatment I felt like I was in safe hands. The staff were very pleasant to work with and guided me through the whole process. Something that seemed so daunting turned out to be seamless from the nursing to the doctors and even the billing. Good experience overall.

The end result speaks for itself! We are delighted to have welcomed a son in 2020 after only a single embryo retrieval. Perhaps a bit of luck due to our particular fertility issues, but I credit Dr. Gindoff's expertise for our success. The nursing staff is phenomenal and supportive and made sure we were prepared for every step of the process. A bit more out-of-pocket costs due to it being a private clinic, but we are happy with our decision to have used Chelsea Fertility.

I found Chelsea Fertility while I was at my lowest point in my infertility journey. Having a baby seemed almost impossible to my husband and I. After days of scouring the internet I found Dr. Find off and knew he would be the one to help us reach our goal of having a family. After one zoom call we KNEW this was our home clinic. He and his staff are so kind, compassionate, and knowledgeable. They are available for their patients all hours of the day. Our nurse, Elaine, even FaceTimed us so we felt comfortable giving the first injections. We traveled to NYC from Rochester, NY just for this clinic. Every night when I rock our baby girl to sleep I whisper to her how desired she was and how thankful we are for the team at Chelsea Fertility.

I can’t recommend Chelsea fertility enough! I’ve had the pleasure of working with both Dr.Gindoff and Dr. Hartog and they were equally fantastic. They took the time to walk me through everything, answered all my questions, and made me feel comfortable and supported during my IVF journey. Aside from the doctors. The nurses Natasha and Elaine are simple the best! They were always available to answer my calls, walk me through the medications and talk me through challenging moments. I looked forward to seeing them each visit and am so grateful for all their support. Thanks to CF I have the most amazing baby and can’t wait to return for number 2! IVF is such an emotional roller coaster filled with ups and downs, and the staff at CF are top notch doctors and nurses who will go out of there way to support and help you through the process.

Very bab experience and a lot of money

Would not recommend this clinic at all. I met with Dr. Hartog and although she was knowledgeable in her field, my experience with her was negative. I only ever met/spoke with her during my consultation. During this time she kept referring to IVF as the only treatment option when she did not complete any diagnostic work up yet. She also did not speak about any other alternative treatments. Additionally, she never focused on testing my partner. I felt like the sole purpose of my consultation was to determine how much money my insurance would pay instead of focusing on the actual problem. Stay away if you value your time and money.

Dr. Beth and the entire Chelsea Fertility team were absolutely amazing! They were real professionals who provided top-notch service. From the day I walked in to start the process of freezing my eggs, Dr. Beth and my nurse, Natasha, answered all of my questions and made sure that I was comfortable and ready to proceed. I learned things that I never knew or had considered before, such as my “AMH” levels and how it played a part in my fertility. They made me feel comfortable throughout the entire process and were always available if I needed them. I would highly recommend them to any of my friends, family, and teammates. Thank you!

Very clean facility wonderful costumer service I would definitely recommend Chelsea fertility .

Look no further and go here. The staff is so kind and thoughtful and walk you through every step of the process. I was recommended to this office by a colleague and I’m so glad I came. It’s made the process easier than I could’ve possibly imagined.

My wife is turning 41 in a week and is 15 weeks pregnant with a healthy baby boy thanks to Dr Hartog and Chelsea Fertility. We came to Chelsea Fertility after 3 failed rounds at a larger institution and it was such a relief to have the attention of a smaller staff, more direct communication and a tailor made plan. Dr Hartog had a totally different strategy that gave us a lot of hope and after two rounds we were successful. Nurses Natasha and Elaine are wonderful and attentive. We are so thankful!!!

The staff was very kind and remained professional throughout the entire experience. They made me feel comfortable every step of the way. The office was very flexible with my schedule and often called me at home to check in. I would highly recommend their services!

DO NOT GO HERE! Gindoff is absolutely the most nasty, heartless doctor I've ever met. After a failed egg retrieval, he has refused to refund me $2000 for PGS testing. He went so far as to fight with the credit card company that he did provide PGS. However, I have a voice-mail in which he states he never fertilized the egg and without a fertilized egg you CANNOT do PGS. I have been reaching out for almost 3 months on the matter and have received no response. In addition, he is not giving me my complete records. Again, despite weeks of reaching out, there is no response from the office. I have begun filing a misconduct report on him and plan on taking legal action. STAY AWAY FROM THIS PLACE AT ALL COSTS.

I can’t thank enough to Dr. Gindoff, nurses and all the staff!! I had been trying to get pregnant for 4 years but no any luck then I found this clinic. Doctor Gindoff found that I was diagnosed with chronic endometritis and he treated me accordingly. He always took time to have conversations with us when we had some questions. All the nurses and staff were very kind and supported me to go through the process. After went through few surgeries and medications, I was able to get pregnant naturally!! Thanks to them that now I have a beautiful baby boy with me! :D

Words cannot communicate the amount of exceptional, caring, thoughtful, and dedicated the staff are in this clinic. They work as a team here to ensure best delivery of solutions and diligence in resolving challenges for their patients. The best part is the staff and even the doctors, give timely responses, personalized care, and the way they instill hope and encouragement in EVERY visit. You cannot find service like this in many medical settings. Please do yourself a favor, after reading this, set up your first consultation or appointment. You won’t regret it.

I had bad experience in this place.

I started the process with Chelsea Fertility with high hopes that they would bring expertise, compassion and professionalism to the journey. Unfortunately, all but one of the team members at Chelsea Fertility was condensing, disrespectful and pressured me to make medical decisions under duress. After attempting to resolve the issues with the owners (Dr Beth Hartog and Dr Paul Grindoff) with no progress, I've had to escalate the resolution to the New York Department of Health and move my medical needs to a different clinic. Both the Department of Health and the new clinic have shared that they've never seen the level of ineptitude, mistakes, and lack of concern for following procedure that Chelsea Fertility has shown. I share this information in the hopes that others can avoid the physical pain, financial loss, and emotional distress that Chelsea Fertility causes without any remorse.

Wonderful experience with the greatest staff. Elaine is an absolute gem! My husband and I are so grateful that the IVF process went so well. The doctors put me at ease and the care was top notched. Our son is simply perfection.

I was referred to Chelsea Fertility from a friend. I have also shopped around the NYC area and ultimately decided to proceed with my service needs here. If you are looking for a boutique clinic with accessible nurses and help within a call away, this is the place for you.

Best MD,Best Nurses. I got counseling from many places and got surgery because I thought it was the most reliable place. The doctor seems honest and the nurses are good at counseling The price is reasonable and I'm satisfied overall.

I highly recommend Chelsea Fertility Clinic. Dr Hartog was very patient and thorough with me while explaining the Egg retrieval process. She made me feel comfortable during the consultation and the procedure. The office is space is clean and inviting. The staff is very kind.

As with any couple who must turn to IVF to realize their dreams of building a family, my husband and I went through more than our fair share of disappointment and medical trauma before arriving at Chelsea Fertility. Due to my specific fertility concerns (DOR among them), I went through consultations with four different doctors at four different practices before finally finding Dr. Hartog and Chelsea Fertility. Dr. Hartog was the first physician I encountered who was willing to take a chance on me despite the (kind of terrible) odds, and now, following three IVF cycles over the last year, we have three PGT-normal embryos on ice and are working toward matching with a surrogate. CF is much smaller than many of the hospital-based IVF clinics in the NYC area, but that was exactly the environment I was looking for, and I loved that I never felt like just another number in a factory line. Dr. Hartog was consistently up to date on my case and she tailored my IVF protocols to my specific situation, making adjustments as necessary along the way. I always felt seen and heard, and the staff was more than willing to answer any and all questions I had. The CF nurses, Elaine and Natasha, could not be kinder or more helpful (even after hours). They consistently made me feel supported throughout what is a physically and emotionally draining process, and truly celebrated our success as if it was their own (and in a way, it was!). There is no one-size-fits-all answer for infertility treatment or IVF, but I'd highly recommend at least consulting with Dr. Hartog and the team at Chelsea Fertility if it's a road you find yourself on.

After a long journey full of emotions and tears with my husbands, our prayers were finally answered through Chelsea Fertility. Our experience was amazing, Dr. Gindoff and team were supportive, informative, & thorough. Carefully assessing & evaluating my anatomy Dr. Gindoff did not miss any details on addressing what treatment is best. He has done everything in his power to give me the best possible outcome of success. Thank you, Chelsea Fertility my husband and I are thankful for our baby girl. HUGE thanks to our nurse Elaine, you are the soul and rock of Chelsea Fertility.

I was there a week ago for information and the truth is that the care is very good and the doctor is very kind and gives the confidence to be able to explain doubts first God starts my treatment God bless you

If we have only one word regardng ths clinic is unprofessionnal....

I went to Chelsea Fertility after feeling unimportant and not taken seriously as a patient at a larger university affiliated practice. From my first visit at this private practice, it just felt different. Dr. Hartog and Natasha are so wonderful to work with. They are warm, caring, extremely thorough, listened to my concerns, and made me feel comfortable. I didn't just feel like another number. With their knowledge and thorough testing I was given the proper medication for my thyroid and antibiotics for endometritis (my previous practice didn't catch this) and I was actually able to conceive naturally. I am still only 7 weeks along, but that is further than I made it before coming to Chelsea Fertility (I had two miscarriages at 4/5 weeks prior to this). Thank you so much for everything!

I highly rate Chelsea Fertility and Dr. Gindoff who helped me and my husband earlier this year! The process was well explained and he was very kind to answer all of my (many) questions. The nurses Elaine and Natasha were incredible and I appreciated all of their support, well wishes and generosity during the process - including late night calls for last minute prescriptions! They really helped get me through what can be a daunting and unknown period of time. Seeing their smiles when we finally received the results we wanted was so exciting and rewarding! I can't wait to be back soon to grow our family :)