From a workout perspective, the trainers do a great job. The facility is mediocre - not too clean. I know there are nicer crossfit gyms out there. Up to this point I'd give CFNA about 3.5 stars. IF it were not for their awful, non-existent customer service. No one can ever be reached. I cancelled my membership nearly two months ago and got charged although I cancelled. Then after several emails and unanswered voicemails trying to get my $200 refunded I had to just call my bank to refund me the money. Worst. Customer. Service. EVERRRR!!!

Nice facility. Very welcoming coaches and members. If I'm in the area again, would definitely drop in again!

I’ve enjoyed my time at the gym. Switched from a big box gym for the new challenge and received just that. Coaches are always willing to give feedback so you can be safe and improve.

Visited New Albany Crossfit a few days ago for a drop in workout. Great time, very diverse movements that tested my Crossfit IQ. Nice people and Matt is great owner. Highly recommend!!

Awesome staff and trainers and a great community! I look forward to each workout and the challenges it brings as well as the friendly atmosphere. I felt more at home here within a week than any other gym after years.

I love being apart of this gym. I’ve attended this CrossFit gym for 2 years now. All skill levels are welcome and everyone is friendly. Coaches are helpful and challenge you. Oh! Great workouts too!

Was in town for the weekend and we were able to get a workout in. Evan and the community were just awesome! It will be our go-to every time we are in the area! Can’t wait to go back!

I liked this place because you can do multi-purpose things there.For example I could go practice baseball ⚾️,then do a workout in the room over.If I had a kid, I could put them in the kids room, and if I'm waiting for someone I could get some work done ✅ in the very first room.The trainers 👟 there are very good 😊.Very good 😊 place overall, a little dirty.