Featured Reviews


Frequently mentioned in reviews: good (9) staff (7) stay (7) hotel (6) rooms (6)
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  • 5/5 Nathan B. 4 years ago on Google
    A few blocks from the old city, this hotel is phenomenal. The rooftop terrace is a gem in the evenings. The food is fantastic. Above all else, the staff is unparalleled. The hospitality is the best I have received anywhere in the world. I cannot say enough about the kindness of the staff here.
    1 person found this review helpful 👍

  • 3/5 Atine D. 6 years ago on Google
    Good place for a tasty sumptuous meal. Good service. Good ambience. However the dining area was a bit cramped up. Not enough movement space between the tables. Air-conditioning was cool.
    1 person found this review helpful 👍

  • 5/5 marlin s. 5 years ago on Google • 323 reviews
    The rooms were adequate and quiet for sleeping. The staff was friendly and generously helpful on several occasions. The rooftop patio had a beautiful view and was pleasant, cool and quiet at sunset and sunrise. The buffet breakfast and dinner had a wide selection of good foods, where we ate two meals a day for a week. The luggage scale in the lobby was very handy when it came time to pack all our souvenirs for the trip home.

  • 5/5 necklace O. 1 year ago on Google • 25 reviews
    Staff were lovely and were friendly. Lovely Christain business to support in Jerusalem. I missed dinner and they went out their way to make me something so I wouldn't be hungry. Looked after you

  • 5/5 Paige K. 6 years ago on Google
    A nice hotel in Arabic area. It's ok to walk during the night as I was a bit concerned before visit. Walking distance to the old city. Stuff there are all very attentive and warm, they remember you since first day. Clean with good facilities. Breakfast buffet is good. Would recommended.

  • 4/5 pts p. 4 years ago on Google
    Great hotel Very Close to Damascus gate. Certainly should be considered due to: clean rooms, medium sized. In room bathroom, modern clean, resteraunt on site, very Kind people. Great service here as well.

  • 4/5 Darita S. 5 years ago on Google
    The Ritz is a great hotel to stay. The customer service is amazing. The staff is very nice, courtesy, helpful and kind. The room is clean, comfortable bed and I loved sitting on my rooms balcony. The room does not have a coffee maker but everything else is good. The location was good for us since it is in the heart of neighborhood by stores and shops, close to the Herod and Damascus gates to the Old City. The food in the hotel was amazing. The cook Jamal was very personable and prepared awesome food and the dining room staff was the best, thanks John.... When I come back to Jerusalem this will be my place to stay and I highly recommend it.

  • 3/5 Micheala Gough R. 5 years ago on Google
    A good place to lay your head for a few nights. The rooms are a little outdated and could do with an upgrade & the bathroom we had was clean but whenever we had a shower, the water would pool on the middle of the floor which was annoying but fine. The bed was nice. We found the staff to be a bit standoffish, especially the woman. The men were lovely and helpful and so was a couple of the men on breakfast duty. When we booked a taxi, and then our flight was cancelled the next day, they said “oh, the taxi company doesn’t like cancellations, you might still have to pay anyway” even though our flight was cancelled until the and it wasn’t our fault. Thought that was a bit weird. Apart from that, our stay was good. It was a little far from the old city, we had to catch a tram from down the road to one of the gates, but it’s so cheap so I wouldn’t let that deter you. All in all, if your looking for a cheap place to stay, and lay your head, this place will do you just fine. There’s also a killer kebab place down the road to your left. Make sure you go there!

  • 5/5 William C. 4 years ago on Google
    Great place to stay in Jerusalem. Central to a lot of the sites we visited. Room was comfortable. Breakfast and dinner there was very good. Staff very helpful and attentive to our needs. Would definitely stay there again.

  • 4/5 Nida P. 6 years ago on Google
    All well here-nice staff, old city just minutes to go, Hotel room -enough space for one or two people to stay. I'm in first floor-noise from the street-hope be gone by tonight. I'm in my first noon here-cant tel anything about food, but first impression is very positive.

  • 4/5 Mikaeel S. 1 year ago on Google • 13 reviews
    Very far from Masjidul AQSA. Clean rooms. Small bathrooms. Small showers. No Istinja Pipe in the bathroom had to use a bottle. Nice dinner area. Decent wifi in rooms. TV channels were bad though.

  • 4/5 Zafeerah I. 1 year ago on Google
    nice hotel. abit of a distance from the compound . i’m visiting during Ramadaan and i can say that the sehri is good. hood service too


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Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Paid parking
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Pet-friendly

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