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  • 1/5 Alex S. 4 years ago on Google
    Do yourself a favor and avoid this hotel. Things and thousands of shekels were stolen from our room by the staff and when we brought it to the attention of the owner they treated us like liars and with hostility. There were problems from the start. Our rooms weren't clean, there were leaks in the ceiling which was solved by handing us a bucket, they removed the drain from the tub rather than fix the plumbing, there weren't enough sheets for the beds in the hotel, they never left enough towels for the number of people in our room. The incredibly rude desk staff couldn't provide any help with our basic requests including towels, sheets, fixing the safety of the key situation and more. When we asked for help we were scolded. The key cards opened every room door in the hotel. The photos in this listing are incredibly misleading. A room that's supposed to have 3 beds had a sofa instead of a third bed. There is nasty decades old carpet, not vinyl flooring. There was raw chicken served in the diner. If that's not enough to convince you to find another hotel, then please book a stay at this hostel. Our reservation for rooms was handled so poorly. They gave us rooms that didn't have the right number of beds and didn't really fix the problem. If I could give this place less than 1 star I would.
    4 people found this review helpful 👍

  • 1/5 Zack A. 4 years ago on Google
    Leaking/broken bathroom fixtures, larcenous cleaning staff (caught on camera without so much as a voucher for the mediocre buffet from the owner), and most of our room keys didn't work. The keys that did work seemed to open *any* room, so lock up your stuff! Better yet, skip this hotel altogether, the only thing it's got going for it is the location.
    2 people found this review helpful 👍

  • 4/5 Daniel A. 11 months ago on Google • 158 reviews
    Very well located in the city center. Perfect for sleeping only. It looks renovated, but rooms have a lot of cosmetic damage. Rooms were quiet and fully furnished.

  • 5/5 Bálint N. 1 year ago on Google • 157 reviews
    The staff was very kind, and the check-in went smoothly. The rooms are good and clean, but the walls are a bit thin, so in the morning it was a bit noisy. I liked the breakfast, but there was no meat at all (but there were eggs, fish, shakshouka, and sweets, so it was bot bad). Overall, I think it was totally acceptable for the price.

  • 3/5 Anna L. 1 year ago on Google • 117 reviews
    It was an ok hotel, but the bathroom was annoying. The shower flooded easily and we didn't get good towels but had to ask. Toilet paper was also a question. It was like they tried to be a good hotel but it was just decent. The chef was very good though 😊👍

  • 4/5 Daniel P. 1 year ago on Google • 112 reviews
    Good value for money. Very good and a lot of food for breakfast. Very good location. The rooms are not so clean, the windows as well, you might not be able to close fully the windows and because of that can be noise from outside.

  • 2/5 Maya S. 1 year ago on Google • 85 reviews
    The location is amazing and the people are nice, but: 1. the elevator is tiny and can hold 2 people at the same time and super slow. 2. We had to wait for check in for 45 minutes. 3. In one of the rooms, the tub was dirty with an empty bottle in it and it looked like someone swiped the floor-and put all of the dirt under the cabinet. 4. In the other room, a chair literally broke down the minute someone touched the chair (the leg fell off) and a light bulb didn't work. 5. We asked for someone to come and repear all of the broken things, we came back to the room 6 hours later- and nothing was fixed. 6. In fact, the tiny-almost-not-working elevator did not work, so we had to go up the stairs 😑.

  • 4/5 John K. 1 year ago on Google • 80 reviews
    I enjoyed my stay here on a recent trip to Jerusalem. The hotel was exactly what I expected. The location is very central - steps from Ben Yehuda. For light sleepers, there was a bit of street noise (I was on the 3rd floor). The room was huge, but lacking a desk. The bed was comfortable. The bathroom was great - clean and modern. The breakfast was good. This is a solid budget hotel in the center of Jerusalem. I would gladly stay there again.

  • 3/5 Marcelo C. 5 years ago on Google
    I have stayed 4 nights at this hotel. This is not a Boutique Hotel. They put us at room 406 at first night. Terrible room. Old, dirty and with a lot of scratches. We requested a newer one but reception told that were not possible. At next morning the lady at reception gave us a new room without carpet. Little better. But hotel is far from good hotel. Location is very good. Breakfast is poor. It is not a problem because we have amazing staff to eat at streets of Amazing Jerusalem.
    1 person found this review helpful 👍

  • 3/5 Moshe K. 1 year ago on Google
    A decent 3 star hotel for a short stay in the city. Located right off ben yehuda for easy access to Jerusalem nightlife, it’s a 30 - ish minute walk to the western wall if that’s something you want to do while staying here. The hotel is very simple is design, the dining area downstairs has a sewer smell so keep that in mind if you’re intending to eat here, the elevators also has had issues so you’ll want to stick to the lower floors and use the stairs.
    1 person found this review helpful 👍

  • 1/5 Yehuda E. 1 year ago on Google
    ZERO STARS!! Terrible! Absolutely terrible! The room was not cleaned at all before we got there, not even swept. We found some socks under the dresser, a toothbrush in the bathroom and the sheets were stained. Oh did I mention that the AC wasn't just leaking it was RAINING filled an entire bucket in 1 day (, that's after they came and fixed it twice). Also the shower didn't drain, the window wouldn't close fully, and the staff didn't want to even talk to you nevermind actually try to help you. Now to the positive: the shower had pressure, and the maintenance guy Astraf spoke English and even tried to help
    1 person found this review helpful 👍

  • 1/5 Maria P. 4 years ago on Google
    The worst place I have ever stayed!!! No animal could stay in such a room!!! The water was running through the walls, the room was very dirty, and the sheets were not clean. The air conditioner was very dirty so I got sick and from my medical exams it appeared that there was a germ that most likely came from there. I have no words to describe how unacceptable this hotel was. It is pity there is no negative rating because the one star is too much!!!
    1 person found this review helpful 👍

  • 1/5 Mr.michael_ L. 3 years ago on Google
    AVOID!!!! This hotel robs it's guest, a group of over 30 of us on a birthright trip stayed here and almost everyone had some money missing. When we talked to the police they said " oh yes we know this hotel they rob their guest".
    1 person found this review helpful 👍

  • 1/5 Israel Reiseleiter Ushi E. 1 year ago on Google
    Staff had "no-service" attitude. Room Was large, but dirty: Old tissue on bathroom floor, spilled instant coffee on desk. Dining room floor sticky, staircase between ground floor and dining room filthy. Elevator broke down Saturday morning , repaired only Tuesday morning - nobody cares. A shame for the Rimonim Hotel chain!!!
    1 person found this review helpful 👍

  • 3/5 Tzivia M. 1 year ago on Google • 55 reviews
    The location is excellent, the rooms were spacious enough, and the staff were by and large very pleasant. The breakfast was also great. But I really wanted to leave an honest review here because they have suddenly changed the pricing for this hotel. If you see a ton of great reviews, be aware. When we stayed at this hotel a month ago, it cost about 250nis a night - around $70, which was a GREAT price for a central location. And for 250nis, with breakfast included, you forgive a lot of sins. Now they seem to have jacked the prices up to 500-600 nis (depending on if you want breakfast), literally double what they were. And I have to be honest, this isn't a great hotel. Not all the rooms have bathtubs (we had 3 rooms, and only one had a bath), not all have easy chairs, and the rooms were all underheated in the middle of the winter. The hotel provides a small space heater, but it's not enough to get the entire room warm. The windows don't close well, so there was a lot of cold air coming in. Plus, half the rooms face onto a pub where people are partying late into the night. With modern windows, this probably wouldn't be an issue - I've been in some lovely hotels in downtown areas where you were sealed in and the outside noise didn't matter - but in this case, our rooms were all very loud all night. I feel like this hotel deliberately kept the prices low for a while to get great reviews. And now they've jacked the prices up, hoping to cash in. For the prices they're charging now, you can definitely find a better hotel in central Jerusalem. I don't recommend you stay here unless it's truly a bargain.

  • 5/5 Loredana T. 11 months ago on Google • 36 reviews
    Very nice,romantic and clean hotel,în heart of Jerusalem. Very nice staff, kind people. Very romantic and amazing experience! I recomand with all my heart!

  • 1/5 Jeremy B. 1 year ago on Google • 23 reviews
    We arrived late in the evening after 23:00 on Sunday April 2, 2023. The gentleman at the counter did not speak English at all. I used Google translator to tell him this, but he kept speaking Hebrew without using a translator. He finally called someone who spoke some English. The English speaking person that he called told us we had to pay again, and a higher rate than what we paid online for the room. We respectfully let him know that we already paid online. He told us that the websites don't pay him, so we have to reach out to the website and ask for a refund to get our money back and that he is going to charge our credit card. He also told us that the rate is 70% more than what we paid. We told him No Thank You and let him know that we are not going to do this and that we expect a room at the correct rate. We payed 104 Euro online and he was trying to charge us 175 Euro. After some conflict and debate he understood that we were not going anywhere and expect the room at the rate we already paid, we came to a compromise. It was almost midnight at this point. Obviously this is not the best experience at check-in. The next morning there was an English speaking person at the front desk who apologized about our experience and let us know that the correct rate is being used and a receipt will be emailed to us. No receipt was emailed. We are keeping an eye on our credit card to see if any charges come up.. Also, the pillows are terrible, the hallways need some serious cleaning, and some of the staff smoke in the dining room. The water that was in the lobby for drinking had rotten fruit in it and tasted so awful I felt sick after. When I told the nice gentleman at the counter in the morning about the water at 08:00 it was still there when we checked out at 11:30.. Overall I give this experience very low marks. The water pressure was good in the shower... The location is fantastic. End on a positive.

  • 1/5 fucking b. 1 year ago on Google
    they served contaminated food, which resulted in me getting diagnosed with a parasite. on top of that, everyone's locks/keycards collectively stopped working and got EVERY single person locked out of our rooms. also, our bathroom handle broke off completely and they said they'd send someone up to fix it, which they never did.

  • 1/5 Taylormay S. 2 years ago on Google
    I stayed here on a birthright trip. The elevator broke and guests were trapped there for hours. The cleaning staff stole from our room. They struggled to prepare vegan meals as promised. Avoid this place.

  • 1/5 Reid P. 1 year ago on Google
    This is the worst hotel I’ve ever stayed at. The mattresses are filthy. The bathroom drain was clogged. My door didn’t lock. When I wanted fresh linens I was unable to get new sheets after asking multiple staff all day. Terrible experience never coming back.

  • 2/5 Johny m. 2 years ago on Google
    The only good thing there is that is right to the city center, 20 min away from the old city by walking, too noisy at night, if you want something quiet, just avoid..

  • 5/5 Rebecca H. 1 year ago on Google
    Rimonim Shani Hotel is right on Ben Yehuda Street, near the Old City. I enjoyed walking to the Kotel and back, all without breaking either ankle in my Shabbat shoes! I had so much fun roaming the halls, and the rooms were incredibly luxurious. My one complaint? The food was subpar. But whatever, you're in the heart of the city! Buy some falafel, buy some shwarma! There's even a McDonald's nearby if you're just craving a good old-fashioned Mcflurry.

  • 2/5 Eli G. 1 year ago on Google
    This hotel was very exciting at first! Decent rooms, and a great location. The showers were kind of broken but I could work with that. My smile faded as my group of 20+ made way into the dining area where it smelled straight up like decaying flesh. More than three members of our group threw up that night from the food, and one girl threw up upon entering the rancid room and smelling the horrid odor. I'm no public health worker, but that smell is definitely not passing a health inspection. After reading other reviews and talking to tour groups there, I'd plan on eating elsewhere.

  • 5/5 Michael K. 5 years ago on Google
    A good hotel located in the center of Jerusalem. It is not an luxury hotel, but as a small boutique one, it offers all the comforts needed as such. The rooms are sufficient, the lobby is inviting and the breakfast served in the dining room contain all that is needed. For a good price and a good location, I recommend it.

  • 1/5 Camille P. 4 years ago on Google
    We booked a junior suite via booking and were astonished when we got the room: stains on the coach, holes on the sheets and stains, mark on the carpets and dirtyness. We went complaining at the reception that gave us the room we should have gotten. It was a bit better but still dirty, coach has stains too. The jacuzzi didn’t work in our bathroom (and we found cloak rocks at night twice) while the WiFi was terrible. It is on a very noisy street with bars (you could hear everything from the lyrics of the songs played to the score of the football match). The staff was not friendly and not gentle to be honest. We got sick one day so asked to not disturb us and he still knocked and opened the door twice to ask if he could clean the room. Strongly advice you to find another hotel for a better experience.

  • 1/5 Maggie S. 9 months ago on Google • 1 review
    I brought my birthright trip here. Not only were we robbed by the staff, there were thousands if room issues. There were leaks in the ceiling that was solved with a bucket, they removed drains from bathtubs rather than fixing the plumbing. The desk staff was rude and extremely unhelpful. The key cards to your room can open every other door, that is if the locks actually work. Instead of a three bed bedroom they give you a sofa. They served raw chicken for dinner. I could go on and on. You literally couldn’t pay me to stay here, find another hotel.


Call +972 2-636-1636 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Kid-friendly
    • ✓ Airport shuttle
    • ✓ Hot tub
    • ✓ Smoke-free
    • ✗ Parking
    • ✗ Pool

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