1/5 David T. 3 years ago on Google • 2 reviews
I
had
a
terrible
experience
with
Casa
Nissei
and
would
not
recommend
that
anyone
use
any
international
credit
card.
I
REPEAT:
DO
NOT
USE
AN
INTERNATIONAL
CREDIT
CARD.
My
company
used
a
card
from
Canada
to
purchase
a
laptop
that
I
would
then
pick
up
here
in
Casa
Nissei.
Although
the
Canadian
bank
marked
the
purchase
as
fraudulent
at
the
start,
we
approved
it
and
the
money
was
sent
to
Casa
Nissei.
Only
after
several
days
without
any
news,
I
reached
out
to
Casa
Nissei
and
they
informed
me
that
Bancard
(the
bank
they
use)
had
been
trying
to
get
in
touch
with
the
cardholder
to
authorize
the
purchase,
even
though
the
purchase
had
already
been
authorized
on
our
end.
I
then
spent
several
days
calling
back
and
forth
between
Bancard,
Casa
Nissei,
and
the
University
where
I
work,
with
Casa
Nissei
doing
the
bare
minimum
to
help.
They
wouldn't
even
put
me
in
touch
with
their
ecommerce
department
to
try
and
resolve
the
problem.
Finally,
Bancard
denied
the
purchase
and
now
I
have
to
wait
3-4
weeks
before
we
get
the
money
back.
Throughout
the
entire
process,
the
"support"
at
Casa
Nissei
was
lazy,
unresponsive,
and
indifferent
to
my
requests
for
information
and
help.
1 person found this review helpful 👍
