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Frequently mentioned in reviews: hotel (16) experience (13) room (11) staff (10) massage (10) service (9) welcoming (8) Jeddah (8) nice (6) time (6)
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  • 5/5 Abdulrahman A. 4 months ago on Google
    Very luxurious hotel with very elegant and beautiful decorative entrance Amazing details everywhere and very nice staff and welcoming Stayed once here for two night and was unforgettable stay Close to Jeddah Hilton and can enjoyed services on both hotels
    1 person found this review helpful 👍

  • 5/5 Rosa T. 9 months ago on Google
    I visited the spa for a massage. The place is really beautiful, the facilities are clean and tidy. Staff is particular attentive at the details. The therapist warmly welcomed me and walked me to the changing room explaining me what I had to do. The massage was really good and the price was honest. She satisfied all my requests. After the massage she served me a tea in a stunning sea view table. I loved the UV lamps with hair brushes inside, in order to keep them sanitized. Small advise : would be great to place deodorant and facial cleanser in the changing rooms/showers I will definitely come back every time I will be in Jeddah
    1 person found this review helpful 👍

  • 5/5 Tagreed A. 1 year ago on Google
    We went to the spa, the treatment and service was AMAZING best therapy I had for years

  • 5/5 Nouf A. 1 year ago on Google
    Best hotel , best turkey sandwich everything is around you and its so comfy 1 problem is the AC too cold and more issues with it but everything else is perfect

  • 5/5 Hannah 10 months ago on Google
    I used the spa and everything was phenomenal. Even from the phone call when I was booking, everyone is so kind and lovely and welcoming. I had Hershey do a body scrub and a hot stone massage for me and it was so amazing. She is the sweetest angel - made me feel so safe and comfortable and made the experience so lovely. I also got to use the pool, steam room, jacuzzi and sauna and all were perfect. I was given lots of tea and water and fruit. I ended my day with a pedicure and manicure from Michelle with an ocean view, and not only was she amazing at her job but she was so fun to talk to! She gave me lots of recommendations on what to do whilst here in Jeddah and made me smile and laugh lots. If I come back to Jeddah for any reason, it will be to visit this spa again. Thank you for such a fantastic experience!

  • 3/5 Hunter's L. 10 months ago on Google
    Rectification after hotel manager contacted me and offered to try and solve this: While trying to enjoy a relaxing stay in the swimming pool after my pedicure a very long yoga class took place. It annoyed me to listen to their constant ongoing instructions. However I minded my own business. Now a member of that yoga class approached my 75 year old mom (also waiting for her nails to dry after pedicure while drinking her tea) and very rudely told her to shut up. We were disturbing her yoga session. The present staff can tell you we were not shouting. We are soft spoken dignified people. To be spoken to in such a disgusting tone of voice shows ill manner and nothing is done to protect your hotel guests so they feel they are in a safe space. Because it is not a safe environment in the women’s swimming pool / spa area I lodged a complaint. This complaint was then taken seriously. I hope it helps future guests to experience all of the hotel in a positive way.

  • 5/5 Beryl N. 9 months ago on Google
    Visited the spa for a much needed massage. The facilities are lovely (the gowns ❤️) and the staff is very welcoming, service was great. My masseuse was incredible, gave my body the care that it needed. Highly recommend

  • 5/5 Haifa A. 8 months ago on Google
    Thank you Sarah for the warm welcoming, and I do recommend Hershy for the massage she is the best

  • 5/5 Iman I. 9 months ago on Google
    I experienced the WA Spa, it was great experience: Pool, Jacuzzi, Sauna and Massage. I would like to thank Ms.Harsey the Massage Therapist for her Professional Massage and the Receptionist Ms.Samaher.

  • 5/5 Amira 1 year ago on Google
    The Spa experience made my day! Beginning from the welcoming front desk to the clean and calm facilities pool/jaccuzzi/steam/sauna & complimentary arabic coffee, fruit, flavored water & tea. I had a mani/pedicure with Michelle (with the beautiful Red Sea view) and relax massage with Hershey, both were experts, gentle & very attentive. This has been my first visit and inshallah will definitely come back again. Thank you Hilton Spa team!

  • 4/5 Salman Al M. 1 year ago on Google
    View: 10/10 Food: 12/10 Design And Indoor Beauty: 8.5/10 Hotel Room: 9.5/10 Service: 10/10 Overall: 9/10 Amazing Hotel by Hilton, was fascinated when I entered my room, the food felt like I was eating a kings dinner! it does quite cost a price, but worth your time for sure, definitely great for relaxation and vacations!

  • 5/5 Wed T. 8 months ago on Google
    Absolutely gorgeous area and such nice and helpful staff!! Will most definitely be coming back here again ^_^

  • 5/5 Bayan M. 8 months ago on Google
    Amazing I even lost my bracelet and they found it Thank you soooo much

  • 5/5 Sara B. 7 months ago on Google
    Waldorf Astoria Ladies SPA is a hidden gem in Jeddah!💖💎✨Such a service and view to enjoy! They offer the best message and treatments! And a free after service tea “what a sweet gesture”. Stuff are so experienced, professional and friendly! Highly recommended if you’re visiting Jeddah or you live in to spoil yourself💖 on time when it gets to appointments reservations and also they occasionally offer good packages so I’d advise to utilize it👍🏻

  • 5/5 Ahyam A. 7 months ago on Google
    It's been two days and yet un finished review of this magnifying best class hotel. Am on business having training classes in Qasr al sharq, yet undiscovered the whole hotel. But I can say it's a wonder, Luxurious experience. The designer was generously crafting every detail. They have buffed pleasant & professional staff. Hopefully I could have the time and $$ to try their actual rooms. honestly it's a must try experience.

  • 5/5 Duaa A. 6 months ago on Google
    I went for a hot stone massage which has been done by Femia. It was perfect, and I would not ask for more for my 🎉🎉🎉 Birthday day

  • 5/5 Abeer E. 5 months ago on Google
    I am a member at the Waldorf Astoria- Qasr Al Sharq spa for many years. It is my happy place whenever I feel stressed. All members are friendly, welcoming and attentive. The manager Sarah is so great and always makes sure that all members are satisfied. The massage is another story, very relaxing and they serve you tea and fruits after the treatment. Scrub and facial is excellent too

  • 4/5 Leena A. 2 years ago on Google
    Great gym facilities, nice pool equipment and classes. Membership too expensive tho lol

  • 5/5 Dawn 1 year ago on Google
    The spa is so relaxing and welcoming! I had a wonderful massage with Hersey, she is very efficient and makes sure you are comfortable and has a wonderful experience. Ms. Sara was also very welcoming and she knows what you really need and suggest the service suitable with you. Thank you ladies 🤍

  • 4/5 Jay C. 2 years ago on Google
    Posh hotel with 5 star services. Great place to stay in Jeddah.

  • 5/5 ‫خالد عبدالعزيز (. 2 years ago on Google
    Very ultra luxury in all aspects, Best luxury hotel in Saudi Arabia

  • 5/5 Mohammed A. 2 years ago on Google
    Comfortable & specious room, quite place for those who would like to have quite time, feels like home. Staff very professional especially Mr. Nawaf at reception who was very helpful, also the others were so nice and kind If any plan to rent car from cat rental in the hotel, I recommend to book in advance before you arrive to ensure to have car available for you or make another arrangement.

  • 4/5 Dalal 2 years ago on Google
    I enjoyed staying at this hotel, it's luxurious and elegant, this experience is a must to repeat

  • 1/5 NS H. 2 years ago on Google
    I think I'm being generous by giving it the one star. The quality that I expected from this name was not there at all. It's an old hotel that needs to be fully renovated. First of all the two restaurants in house were closed, so you have to go next door anytime you want food or order room service. The room itself has a damp smell particularly in the bathroom as if water has been leaking into the carpets. Speaking of water leaks, there's a water leakage in the sink and shower that's pretty nonstop. And the vibration from the AC in the ceiling can be felt on your bed when you lay down to sleep. To the point where I called room service and they offered to switch my room at 11p.m. I was there for one night and didn't bother because they told me it was the hall that's creating the noise. The fruits on the table had all mold on them and it was a horrible overall experience. All of the staff knew it was not a good scenario and I should have asked for money back but I was there for one night and didn't bother. In the end this is probably the worst review I've ever written for anything and for it to be a Waldorf property it's saddens me honestly!

  • 5/5 Dr. Aiah K. 2 years ago on Google
    Best place to switch off relax and be spoiled with having your own Buttler not that you will need him … every detail is set to Maxime perfection … A night to remember Thank you 🌸

  • 4/5 Amal K. 2 years ago on Google
    The spa was average. It was not really organic. The staff was so nice. And overall the spa and spa was so clean and relaxing. The gym is the same place but I dod not use any facilities in it.

  • 5/5 Mohammed S. 2 years ago on Google
    What a fabulous experience. 5 star service in every area. Staff were excellent. Hotel was quiet during our visit. Prime location right on the waterfront Free parking available Could not fault the room - lovely free toiletries, big bathroom, bathrobe and slippers. Most comfortable bed I have ever slept in Ordered breakfast and dinner by room service. Not cheap, but food was delicious By far our best hotel experience, both KSA and abroad

  • 5/5 Syed M. 4 years ago on Google
    "The hotel was lovely and the rooms were very spacious and comfortable. Breakfast was lavish and I was lucky, as the hotel was almost empty during my stay, hence I had most of the time the entire breakfast room to myself or shared it only with two or three couples. The staff was very polite and accommodating. I would definitely return to this hotel during my next visit in Jeddah.

  • 4/5 Saeed A. 2 years ago on Google
    As usual, lovely

  • 5/5 Nayef A. 2 years ago on Google
    Welcoming staff and nice interior!

  • 5/5 amjad s. 2 years ago on Google
    Nice Hotel, excellent ambience.

  • 5/5 ΑΓΓΕΛΙΚΗ �. 2 years ago on Google
    Living in a palace in Saudi Great experience super efficient staff

  • 5/5 Mie S. 2 years ago on Google
    I love the spa and feel like a princess.


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