1/5 Monique B. 3 years ago on Google
There
were
bedbugs
everywhere.....
and
I
do
mean
EVERYWHERE
in
our
hotel
room
at
Atamari
Lodge.
(This
would
be
in
reference
to
Atamari
Hosteria
located
in
Ayampe,
Ecuador.)
There
must
have
been
at
least
a
few
hundred
bedbugs
on
just
the
mattress
and
linens
alone,
not
including
several
others
which
my
family
and
I
had
also
noticed
on
the
curtains,
drapes,
and
even
embedded
in
the
carpet.
The
owners
did
nothing
about
this,
and
even
had
the
nerve
to
suggest
that
we
were
"just
trying
to
make
up
any
excuse
we
could
find
to
get
out
of
paying
for
our
hotel
suite."
Which
by
the
way,
wasn't
even
true!
We
never
even
asked
for
a
refund
of
any
kind,
only
instead
for
the
bedbug
problem
to
be
addressed.
After
asking
to
be
switched
to
a
different
hotel
room,
that
request
had
been
categorically
denied.
Then,
after
asking
for
a
heat
treatment
to
be
applied
in
order
to
kill
all
the
bedbugs,
that
request
had
also
been
denied.
Time
after
time,
each
of
our
requests
to
have
the
bedbug
matter
addressed
had
fallen
on
deaf
ears
here
at
Atamari,
which
was
honestly
a
huge
disappointment
for
us
because
we'd
had
high
hopes
for
this
place.
However,
after
having
been
treated
in
a
very
poor
manner
by
the
owners
of
this
hotel,
we
obviously
would
never
want
to
return
back.
The
entire
management/ownership
of
Atamari
isn't
very
friendly,
and
certainly
not
very
accommodating
either.
Maybe
they
might
market
their
hotel
and
attempt
to
promote
themselves
as
a
5
star
hotel
experience.
However,
the
flagrant
bedbug
infestation
issue
which
had
never
been
adequately
resolved
plus
the
very
poor
attitudes
and
responses
of
the
entire
hotel
staff
here
at
Atamari
certainly
suggests
otherwise:
anything
but
a
5
star
rating
experience.
For
me
and
my
family,
the
rating
which
we
feel
Atamari
rightfully
deserves
would
actually
be
a
BIG,
flat
zero!
Unfortunately,
Google
doesn't
allow
for
zero
star
ratings
options
though,
so
it
is
with
much
reservation
that
I'm
even
forced
to
rate
this
hotel
with
a
1
star
rating.
Because
honestly,
they
really
don't
deserve
even
that.
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