1/5 Syed Mohsin R. 2 years ago on Google
🚨UNPROFESSIONAL
STAFF
&
MANAGEMENT
🚨
The
manager
at
the
counter
downstairs
behaves
as
if
customers
owe
him
something
or
like
he
is
doing
a
favour
by
attending
to
the
customers.
Staffs
on
the
1st
floor
restaurant
attends
and
try
to
greet
people
in
Hindi,
and
are
unprofessional
towards
their
duties.
Probably
they
are
not
even
trained
in
hospitality.
In
my
case,
I
went
there
with
my
family
and
faced
a
sheer
disappointment
with
the
order
delivery
management.
Probably
they
don’t
even
have
a
KOT
management
system
in
place.
Our
orders
were
delivered
late
and
I
truly
sensed
some
biases
here.
Rates
are
too
high
compared
to
the
taste
and
quantity.
CCDs
frappe
at
₹75
would
come
to
a
shame
as
this
restaurant
charges
₹80
(w/
taxes)
for
a
cup
of
coffee.
On
a
positive
note,
a
small
city
like
Golaghat
needs
a
posh
restaurant
like
this
one.
Quality
of
the
fast
foods
and
the
sweets
downstairs
are
OK
and
could
have
been
better!!
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