Featured Reviews


Frequently mentioned in reviews: hotel (79) stay (50) staff (37) Marina (35) service (32) Dubai (31) breakfast (30) experience (30) room (30) great (30)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anthony L. 2 years ago on Google
    This is truly the perfect hotel either for leisure or business. The staff are exceptional. Extremely friendly, kind and attentive. Rooms are very clean and comfortable. Great mattress and pillows making for an excellent night’s sleep. The hotel has the perfect location directly on the marina, and not too far from many attractions. Breakfast buffet is extensive with a wide choice of items. Great views from the rooms, restaurants, and bars. Will definitely stay at the hotel again on my next visit to Dubai.
    2 people found this review helpful 👍

  • 5/5 Ellana E. 1 year ago on Google
    I loved every minute of my stay from the time of check in to check out. The staff was exceptional, friendly and always willing to accommodate. I would like to praise Adriane from the Front Office for his friendly welcome, professional manner and how he made me feel welcome during my stay. The rooms were clean and the breakfast was amazing. I would definitely recommend this hotel as the facilities is just what a person needs to relax and enjoy their stay. Well done Crowne Plaza Dubai Marina!
    2 people found this review helpful 👍

  • 5/5 Rokaya M. 7 months ago on Google
    it was a fantastic experience. The staff were incredibly welcoming, the room was spacious and well-maintained, and the amenities were top-notch. The location was convenient for exploring the city. I had a great time and would definitely recommend this hotel
    1 person found this review helpful 👍

  • 5/5 yogi g. 7 months ago on Google
    It has been a pleasure to spend our last few days of Honeymoon in this hotel. They gave us a super nice room with a beautiful and romantic decoration. I want also to highlights the excepcional attention we received from Linn at the Hotel Lounge, always with a big smile, talking care of us all the time and paying attention to every detail. This is how you love to be treated and make a place more special.
    1 person found this review helpful 👍

  • 5/5 Mushthak Z. 1 year ago on Google
    Amazing location, amazing service and amazing staff. In the gym trainer Mohamed and chef RUKSHAN We stayed there 4 nights , I felt like I was home. No interference at all. Location is awesome, you are near to every place. Excess to trams and metro . Lot of restaurants around, lot of near by place to visit. Beach is just walking distance. The whole experience was awesome and amazing. Crowne plaza Dubai Marina team thank for making us feel home.
    1 person found this review helpful 👍

  • 5/5 Nicholas N. 1 year ago on Google
    I had a wonderful experience at the Crowne Plaza Dubai Marina. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! The rooms were clean, very comfortable, and perfect to celebrate a birthday weekend. Special thanks to Stephen who went above and beyond his duties to ensure all our bookings we had were successful. Definitely, I'll be coming back next year! Thank you :)
    1 person found this review helpful 👍

  • 5/5 Techno Egypt FOR M. 1 year ago on Google
    I had the pleasure of staying at a hotel where Mohamed was the receptionist, and I must say that he was an absolute delight to interact with. From the moment I arrived, he greeted me with a warm smile and a friendly demeanor. He was always quick to answer any questions I had and went above and beyond to make sure that my stay was as comfortable as possible. Mohamed's attention to detail was impressive, as he always made sure to double-check that everything was in order before I left for the day. He was also very knowledgeable about the local area and was able to give me recommendations for restaurants, attractions, and other things to do during my stay. Overall, I had an amazing experience at the hotel, and a large part of that was due to the excellent service provided by Mohamed. He is a true asset to the hotel, and I highly recommend staying at this hotel if you have the opportunity to interact with him. Thank you, Mohamed, for making my stay so enjoyable!
    1 person found this review helpful 👍

  • 5/5 Sana ben n. 1 year ago on Google
    Excellent hotel, located in the hart of Dubai Marina around many attractions. highly recommended for leisure, families or business travelers. You can clearly see the excellent service extended by an active and vibrant team. In this hotel you can feel the good atmosphere among the modern decor, upright background music and the elegant smell all around the lobby and the elevators. We have had dinner at Charm Thai restaurant where the experience was just excellent from all the aspects, food was authentic and delicious delivered to us with a lot of passion. The complete restaurant ambiance was great. Highly appreciated to see the leadership team around lobby and the outlets, welcoming, greeting and checking on every one satisfaction. I highly recommend Crowne Plaza Dubai Marina. Do not miss to visit Charm Thai known as the best Thai restaurant in Dubai.
    1 person found this review helpful 👍

  • 5/5 Carol G. 1 year ago on Google
    I recently had the pleasure of staying at a remarkable Crown Plaza Dubai Marina, and I must say that the experience was nothing short of extraordinary. From the moment I walked through the elegant entrance, I knew I was in for something special. The service provided by the staff was truly exceptional. Every member of the team went above and beyond to ensure that my stay was comfortable and memorable. One aspect that stood out to me was the attention to detail in maintaining cleanliness. It was evident that the staff took great pride in their work, as they changed our sheets daily and kept our room spotless throughout our stay. Coming back to a fresh and inviting room each day was a delight. The hotel's decor was simply stunning. The interior design exuded luxury and sophistication, creating an ambiance that was both inviting and awe-inspiring. The attention to detail in every corner of the hotel was evident, and I found myself marveling at the tasteful choices made in the furnishings, artwork, and overall aesthetic. It truly added an extra layer of enjoyment to my stay. Location-wise, this hotel couldn't have been better situated. It was conveniently positioned in the heart of the city, allowing easy access to all the major attractions and landmarks. Whether I wanted to explore the bustling streets, visit renowned museums, or enjoy the vibrant nightlife, everything was just a stone's throw away. The convenience of the location made my stay even more enjoyable, as I could make the most of my time without worrying about lengthy commutes. Now, let's talk about the breakfast experience. It was nothing short of a 5-star treat. The variety and quality of the food were exceptional, leaving me spoiled for choice each morning. The breakfast staff, particularly Jamal, deserves a special mention for their professionalism and attentiveness. Jamal went out of his way to ensure that every guest felt welcome and satisfied. His warm smile and genuine care added a personal touch to the experience. The chefs in the kitchen deserve high praise for their culinary skills as well. The dishes they prepared were nothing short of spectacular, showcasing their expertise and creativity. In conclusion, my stay at this 5-star hotel was an absolute delight. The outstanding service, impeccable cleanliness, breathtaking decor, perfect location, and unforgettable breakfast experience made it a truly remarkable stay. I would highly recommend this hotel to anyone seeking a luxurious and memorable experience. The staff's dedication, particularly Jamal's professionalism, and the culinary prowess of the chefs truly set this hotel apart. I can't wait to return and relive this extraordinary experience.
    1 person found this review helpful 👍

  • 5/5 Jude C. 7 months ago on Google
    My stay at Crowne Plaza in Marina was an absolute delight, and I couldn't have asked for a better location. The hotel's proximity to the metro and tram made exploring Dubai incredibly convenient. Not to mention, being situated right opposite the lively Marina Walk was a dream for my morning jogs, offering stunning views of the boats and the dynamic marina. The room itself was a treat, with a breathtaking view of the marina that truly enhanced my experience. Besides, having the mall just a stone's throw away made catching a movie or indulging in some retail shopping effortlessly convenient. What truly made my stay exceptional was the incredibly attentive and courteous hotel staff. The culinary experience led by Sous Chef Sakthivel Periyasamy and his team was a highlight of my trip. The food was not just delectable but crafted with such finesse that each meal felt like a gourmet affair each dish complimenting the other. His attention to detail and dedication to their craft were truly commendable. I must mention the remarkable F&B staff, Daniel and Kingle, who not only were well-spoken but went out of their way to ensure my dining experience was impeccable. Their recommendations were spot-on, and their willingness to assist with any request made my stay all the more memorable. If you happen to visit, I highly recommend you seek them out for an extraordinary dining experience. Furthermore, the staff in the lounge was undoubtedly the best I've encountered in terms of service people. The waitresses there were a dual of delight, they were attentive, ensuring my glass was never empty, and never left me hanging if I wanted something more and their vigilant service influenced my decision to extend my stay. Their warmth and professionalism truly added to the overall exceptional experience at Crowne Plaza. In conclusion, I highly recommend this hotel, especially if you're looking for a perfect blend of convenience, luxury, and outstanding service. My time here was nothing short of exceptional, and I can't wait to return for another memorable stay.
    1 person found this review helpful 👍

  • 5/5 sachi k. 1 year ago on Google
    Visited crown plaza and was blown away by the hospitality they offered. Have stayed in all the reputed hotels across the world including other crown plazas but crown plaza Marina was certainly a notch above the rest. The property is certainly exceptional and you don’t really have to move out of the hotel. Special mention to Mr.Umesh who looked after us during our stay, Team housekeeping did an amazing job made sure our room is serviced on timely manner , secondly our room was beautifully decorated for our anniversary upon a single request. Such small gesture definitely made my stay an amazing one. Once again kudos to housekeeping team 😊😊
    1 person found this review helpful 👍

  • 5/5 Mira S. 1 year ago on Google
    As usual, had a wonderful stay at the Crowne Plaza Dubai Marina. The staff is always exceptionally helpful and professional. The rooms are modern, spacious and clean with great views of the marina. The hotel has great dining outlets, especially Charm Thai. I also really loved the vast breakfast selection! Ideally located for both business and leisure. Looking forward to my next stay!
    1 person found this review helpful 👍

  • 5/5 معشوق الحلاقة F. 7 months ago on Google
    I loved everything about the hotel. Its location is special and easy and the view is beautiful. The rooms are very clean and the service is excellent, especially at breakfast. The employee Ibrahim helped us. He was helpful and helpful. I just didn’t like that the hotel is forbidden from parking the car ourselves!! I have a luxury car and I do not allow anyone to enter, so it was bad that I was not allowed to park my car myself.. Other than this, the hotel is excellent and the service is wonderful.
    1 person found this review helpful 👍

  • 5/5 Richard P. 7 months ago on Google
    Excellent experience in a City View Club room on 21st floor. Room was well appointed, quiet and well maintained. Very comfortable bed. Everything worked as expected. Slightly disappointed that there was no Nespresso type coffee maker in the room. The Club Lounge is very comfortable, and the staff very friendly and helpful. Marcela and Christle were especially helpful.
    1 person found this review helpful 👍

  • 5/5 Zoubir B. 7 months ago on Google
    I recently had the pleasure of staying at the Crowne Plaza Dubai Marina, and it was truly an exceptional experience. From the moment I arrived, I was greeted with warm hospitality and a genuine smile from the staff. The room was not only impeccably clean but also incredibly comfortable, making me feel right at home. The hotel's amenities, including the pool and spa, added to the overall relaxation of my stay. The dining options were outstanding; I indulged in some of the most delicious dishes, and the breakfast spread was a delight every morning. What truly stood out was the impeccable service provided by the hotel's team. They went above and beyond to ensure my stay was memorable, and their attention to detail was truly commendable. The Crowne Plaza Dubai Marina is a top-notch hotel, and I can't recommend it enough. If you're looking for a luxurious and welcoming stay in Dubai, this is the place to be. I will definitely be returning for another delightful experience."
    1 person found this review helpful 👍

  • 5/5 The R. 1 year ago on Google
    The hotel staff are really friendly, responsive, cheerful and cooperative. It is a very nice hotel for solo travelers, couples and families as well. The breakfast is really great, fresh and well prepared. The restaurant has an awesome view on the marina. The reception team had offered me and my wife a complimentary nice cake and balloons for my wife's birthday, and also another on our marriage anniversary day. I really appreciate their care and nice hospitality.
    1 person found this review helpful 👍

  • 5/5 Stephen O. 7 months ago on Google
    My wife and I loved the location of the hotel as it was very easy to get to any of our destinations. Our room was very nice, and the customer service was first class. Swaraj Vichare greeted us when we first arrived at the hotel, answering anything and all questions we may have had. Every day he checked in to see how our experience at the hotel was like. He would offered recommendations of places to visit/see, and when we returned he was genuinely curious of how our day went. For the rest of the hotel staff, everyone was beyond pleasant. All the staff were very professional. We enjoyed our breakfast every morning at the hotel and with out a doubt will like to return in the future. ~The Obengs

  • 4/5 Padam B. 7 months ago on Google
    My stay here was quite cosy and comfortable. Great location. There is a direct access onto the marina from the hotel. Quite a few restaurants nearby. Dubai Marina Mall is almost next door. The rooms are decently sized and well stocked. The only negative is their service during breakfast, which is absolutely below par. The staff can take a few lessons in courtesy.

  • 5/5 Arnaud N. 8 months ago on Google
    I would like to appreciate Sudhir. He is very nice and gentle and also professional. The hotel is lucky to have such good employee. I will definitely come back here and recommend to my friends and family. Well done Crowne Plaza Marina

  • 5/5 Yomna Y. 9 months ago on Google
    Stayed here for 3 nights on our honeymoon. Staff made the honeymoon atmosphere perfect :) Food was amazing; a wide variety and very delicious. The view from our room was also mesmerizing. Overall, highly recommended :)

  • 5/5 Anastasiya K. 8 months ago on Google
    Under a great impression after staying in Crowne Plaza Dubai Marina for a work trip. Everything was perfect, from accomodation to the quality of food. Staff is amazing - very attentive, helpful and highly professional, I feel very grateful to Ekaterina, Valeriia, Earl John (hope the spelling is right) and other people whose name I did not remember. Hotel location is also very good - a walking distance from the beach and metro station, 1 minutes of walk to Marina Mall.

  • 5/5 Liubov P. 9 months ago on Google
    My company has a training event at the hotel. It was awesome! Very comfort conference room, well equipped and with a lot of day light! The coffee breaks and lunch were great with a variety of treats for all tastes. Personal was very welcoming and helping. Special thank to Ibrokhim who served our team during the lunch, he predicted and served all wishes of the team! Enjoyed my time in the hotel.

  • 4/5 Roshan T. 7 months ago on Google
    I liked everything about the hotel. It has a good location and the views are great. The room is clean, had special welcome food with desserts etc in my room when I checked in. That was a nice touch. The service is good, especially at breakfast. Special mention to the server Kingle who was attentive and helpful.

  • 5/5 Will B. 11 months ago on Google
    I rarely leave reviews, but this hotel was great. It is located right beside the Marina Mall and is located in the Marina. We came at the end of June 2023 and it was already getting very hot, but if you get out before 9 am you can go for a walk in the Marina. There is a grocery store close by that has dates for a good deal if you want to bring them back with you. The service was great and everyone is very polite. The rooms are very clean. We got the Marina View premium room and it was worth it, because the view was great. We got breakfast and dinner or lunch included and the for is very good. There is a large selection of food for breakfast and lunch or dinner are ordered from the Half-Board menu and it is a three course meal. The food was excellent. I would definitely come back.

  • 5/5 ابراهيم I B. 6 months ago on Google
    I liked everything about the hotel. It has a good location and the views are great. The room is clean, had special welcome food with desserts etc in my room when I checked in. That was a nice touch. The service is good, especially at breakfast. Special mention to the server Kingle who was attentive and helpful.

  • 5/5 Hayitali A. 6 months ago on Google
    Dear Crown Plaza team, I would like to share my thoughts about this hotel. I really appreciate all of things like starting with reception and front of the house, kitchen, Service members. Staying this hotel is very worthwhile for everyone and I recommend you who are going to stay in hotel. I should mention that breakfast is very wonderful that staffs are very attractive and open-minded. Thanks to Akmal who is very good staff that he always comes to us with warm smile and serve us properly. Thank you very much also other colleagues !!!

  • 5/5 Stanciulescu G. 5 months ago on Google
    I had a wonderful experience staying at the Crowne Plaza hotel in Dubai Marina for seven nights. The hotel is conveniently located close to the beach, the metro station and many restaurants and Marina Mall. The staff was friendly, helpful and attentive to my needs. The room was spacious, clean and comfortable, with a great view of the marina. The breakfast buffet was delicious and varied. It was the perfect place to stay for a week of fun and relaxation. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay in Dubai.

  • 4/5 Mo M. 6 months ago on Google
    Stayed for 7 nights on a business trip on my own. Located in the Marina, right next to Pier 7 and the Marina mall. Traffic getting to and out of the hotel is a nightmare at times, really busy area. Nice welcome from the reception, acknowledged IHG member. Had a junior suite, the room was really nice as you will see from pictures and video, only down side is they only have junior suites at back end of the hotel so view from balcony is impaired, would be much nicer to have the front side where you can see all of the marina. Breakfast is great, sitting outside with a view of the marina and excellent options. The chef does a special daily, worth looking out for. Valets for car are great here, quick, no fuss and always friendly anytime of day and night. Unfortunately, didn’t get a chance to get to the pool so no review or pictures of that.

  • 5/5 youssef l. 6 months ago on Google
    My recent stay at Crowne Plaza Dubai Marina was truly exceptional. Upon arrival, the staff warmly greeted me with genuine smiles, setting the tone for a wonderful experience. The room not only met high cleanliness standards but also provided exceptional comfort, instantly making me feel at home. The hotel's amenities, including the inviting pool and spa, greatly enhanced the overall relaxation of my stay. The dining options were outstanding, with delectable dishes that made each meal a memorable experience. The breakfast spread, in particular, was a delightful highlight every morning. What truly stood out was the impeccable service delivered by the hotel's team. Their commitment to ensuring a memorable stay was evident in their exceptional attention to detail and willingness to go above and beyond. Crowne Plaza Dubai Marina is undoubtedly a top-notch hotel, and I wholeheartedly recommend it. For those seeking a luxurious and welcoming stay in Dubai, this establishment exceeds expectations. I eagerly look forward to returning for another delightful experience.

  • 5/5 Nina A. 5 months ago on Google
    I enjoyed my stay at Crowne Plaza Dubai Marina. The hotel is always immaculate and the staff are friendly, welcoming and attentive. We were served mainly by David, Akmal and Daniel. They were amazing and always helpful. The hotel is located perfectly and serves great food for breakfast and dinner. It is truly managed well and I look forward to staying again!

  • 5/5 Lucia C. 5 months ago on Google
    This year too I chose the Crowne Plaza for my stay in Dubai. It goes without saying its excellent location, in the heart of Dubai Marina next to the Marina Mall shopping centre. The other strong points are the cleanliness and kindness of the staff who make you feel at home. But, since my last stay in June I have found it significantly improved! Greater attention to the customer but above all greater attention to detail and aesthetics. Congratulations to the General Manager!

  • 5/5 Niall Mc A. 5 months ago on Google
    Great stay, beautiful location. Incredibly Clean and friendly staff. We stayed for three nights and particularly enjoyed the buffet breakfast. Slight variations every day on the menu was appreciated. Kiju and Daniel at breakfast service were very tentative and made sure we had a pleasant experience. Would stay again.

  • 5/5 Mahfooz K. 1 year ago on Google
    Everything was just amazing! Starting the locations up to the cleanliness level of the room. The service of the staff in the hotel was extraordinary, they were care about anything that you need all the time. The feeling of staying there was great!Engineering people were amazing they just care about the privacy of the guest ,specially that boy name danish were so friendly…thanks for making us satisfied!” Looking forward to visit once more….

  • 5/5 Ondra V. 2 years ago on Google
    Perfect hotel with perfect services. The room was large enough for 2 adults and one child, beautiful, clean and well furnished. Nice staff who took good care of us and immediately fulfilled our wishes (for example, extra bed for a child for free, breakfast in the middle of the night on departure). Hotel facilities are more than adequate (swimming pool, gym, massages, laundry, restaurant, 24/7 reception, parking - just everything ...). Great working Wifi throughout the hotel (and a few dozen meters from it). I would especially like to thank the "breakfast team" who took good care of us every morning - namely Kiah and Valeria - although thanks also go to the chefs and others whose names I unfortunately did not find out. Thanks to this hotel, our holiday was a truly beautiful experience!

  • 5/5 Gabriella C. 2 years ago on Google
    Exceptional service! They treated us very well! We asked for a couple of bottles of extra water and by the time we got to the room, there were 9 bottles waiting for us already! The hotel is clean. The breakfast is delicious with many different items to choose from. Beautiful location! We loved it and would definitely stay there again in the future.

  • 5/5 Ahmed Mahmood K. 2 years ago on Google
    In each time i visit Dubai and stay in one of IHG group of hotels then i say this is my second home, but Crowne Plaza Marina Hotel is totally different and really i liked it more than any other hotels in Dubai. Excellent location for people who like marina view, nearby mall, easy to reach the hotel and leave out as well. perfect for families, feel relaxed, nice for walking morning, noon and evening. finally, professional staff that i really reverent them all.

  • 5/5 Daniel D. 2 years ago on Google
    Excellent hotel! very well located in the marina area of ​​Dubai, it does not have a view of the Sea, but it has an excellent view of the Marina creed! The Manager Mr Edmundum is a person with the highest quality, polite, he is very prepared to serve guests from all corners of the world! It is certainly a hotel that I will stay again! The breakfast is spectacular and plentiful! I RECOMMEND!

  • 5/5 Oliver L. 1 year ago on Google
    Thank you for the great service. This hotel is way above average in all aspects. I travel a lot and I spend more than half of my life in very good hotels, but this hotel is like home. I would like to thank especially Mr. Samrat. He is just amazing! Thank you very much for giving me such a great time. Wishing you and the whole team all the best.

  • 5/5 Arvind P. 1 year ago on Google
    Amazing place. I was just crashing for one night before heading to airport but I wish I could have stayed longer. Room was very tidy and equipped with everything and staff are very helpful. My favorite meal of the day, breakfast was so delicious. I would absolutely recommend staying at this beautiful hotel.

  • 5/5 Kuanysh B. 1 year ago on Google
    We had very excellent experience during our stay in Crown Plaza Marina Dubai and it was a pleasure to work in IHG club members lounge during the day. Special thanks for Samrat, who had special attention with his excellent service for each guest. Definitely, hotel makes good job with hiring good qualified employees which is very important for such level of hotel. Definitely, this is not our last stay with you! Thank you!

  • 5/5 Rahul S. 1 year ago on Google
    It is a very good hotel with amazing location, clean modern rooms and great hospitality. Mr. Stephen was very polite and helpful in greeting us. We were also upgraded to a marina view room due to my platinum membership. Overall we had a great stay and would definitely come back!!

  • 5/5 Dilara K. 1 year ago on Google
    Our stay in the Crowne Plaza was awesome. We enjoyed it very much. Will definitely recommend to our friends. Good luck and much appreciation to the team who served the breakfast and nicest staff in reception, especially Monalisa and Adrian. Much love! See you later!

  • 5/5 Mohammed T. 1 year ago on Google
    This review is not for staying in the hotel since i didnt. However its for this guy who works as a concierge his name is Ahmad Zeidan he is really a gentle and genuine person who helped me when i was lost and asked for direction to the thai restaurant last Tuesday his way of speaking and attitude tells that he is one of akind and even if i wasnt a gest but his attitude make me recommend this hotel to my friends hoping that the other staff members will be like him. Thank you ahmad for showing us that decent people still exist.

  • 5/5 Danielle Manzano L. 10 months ago on Google
    Location is beside Dubai Marina Mall and Pier 7 - it is also located near the metro station, so this hotel is very accessible. The services were great. We rented a meeting room for a day and their rates were so cheap. The food was so plentiful and delicious. Tamjid has assisted us all throughout our stay. We’re thinking of booking again in a month’s time. You really get your money’s worth.

  • 5/5 Lester Everson B. 1 year ago on Google
    Located just near the fort in city(perfect location), the Crown Plaza Dubai Marina is clean and provides you great hospitality.This hotel were recommended by my friend Mr. Dennis who is very helpful and will guide you throughout your stay. Also the staffs were very helpful and approachable.The Crown Plaza Dubai Marina provides you almost every facilities.The restaurant of the hotel was great, when I say the food was great (I mean it :)). Overall experience was awesome. I'll recommend this hotel to every couple and families:). You wont regret it, just be there:)

  • 5/5 Jonathan T. 1 year ago on Google
    Nice memories in Crowne plaza Dubai marina I come from US and it was First time going here in Crowne plaza and brought my friends along. Everything was fine and excellent. Someone from reception she recommended me to go charm Thai restaurant. And I decided to dine in there. Food was great and service as well since I am Thai food lover. i would highly recommend this place to anyone. Especially thanks to Sandy.

  • 5/5 Siberia T. 1 year ago on Google
    When we arrived at the hotel the receptionist asked us what price we could offer her for an upgrade of the room. We were a bit confused because we didn’t ask for the upgrade, also, it was one of the guest’s birthday so we thought the receptionist could offer it for free since they had rooms available that day and even mentioned about it out of blue but she didn’t. Then they gave us the keys and didn’t offer any help, like didn’t even give the information on how to reach our level… so it made us feel left out. The room met our expectations, looked like in the picture, was cleaned well. Props to the customer (cleaning) service staff they provided us everything we asked for and even made cute little surprise with balloons and cake in our room when we left for a walk. My compliments to the restaurant staff, food and service were great, customer service made us another surprise with cake during dinner. We stayed in the hotel during Ramadan and it was mostly Arab cuisine and we were happy about it. Gym is small but nice and have everything you need for the workout. Spa was also nice. Overall we enjoyed our stay in this hotel.

  • 5/5 Adi S. 1 year ago on Google
    We stayed at the crown plaza for 5 days. It was wow… the breakfast is so good and a lot of things to eat. We met Ibrahim from Uzbekistan and he was so nice and kind and full of energy.. we also met David- they are both working at the hotel. Their service was amazing and we probably get back here again. It was amazing.. thank you 🙏🏻🥰

  • 5/5 Саидумархон �. 10 months ago on Google
    I would like to specific my true appreciation to the inn staff for their extraordinary neighborliness and polished skill! From the steady grin on the faces of the staff to provoke help in all things - everything was fair awesome! The impression was cleared out by the cozy rooms, cleanliness and consolation. It was an exceptional involvement and I will certainly suggest this inn to my companions and colleagues! Thank you for the fabulous benefit and extraordinary time went through here!

  • 5/5 Satish M. 11 months ago on Google
    Clean and nice hotel, great location and excellent service. Food at Charm Thai restaurant was out of the world - very authentic Thai food. Lo-Cale restaurant had a decent selection for breakfast. Afruza at the restaurant was fry courteous and service centric. The team at the day’s special section are doing a brilliant job. The room service team are amazing and very thorough. Very happy with my stay.

  • 5/5 Big C. 11 months ago on Google
    This hotel has pleasantly surprised me and as a result I will now focus on my IHG Rewards again as the value for money is much better than a lot of the competition. I travel a lot and probably spend 75-100 nights a year in a hotel and this place is really everything one could ask for! The service is good, the breakfast is amazing, the location is great and the rooms are clean and fully equipped! I will definitely be staying here again. Thank you for a wonderful stay!

  • 1/5 Chander R. 10 months ago on Google
    Had an adversely poor customer experience with the front office staff. Ekaterina displayed lack of absolutely empathy when I requested a valet parking as I had a meeting over coffee in this hotel on 1st Aug'23. I had to spend more than double on absolutely unnecessary dessert as Ekaterina refused to make an exception (this inspite of me being a IHG rewards member). Wish the staff were trained on the larger picture and customer experience.

  • 5/5 Nina L. 11 months ago on Google
    Amazing hotel!! Really can’t fault the place. It is absolutely perfect. From the facilities and rooms to the location- everything was exceptional! Ibrokhim looked after us at breakfast and his service was 5 star!! Everyone we spoke to genuinely cared about our holiday and couldn’t do enough to ensure everything was perfect. Krystal and her colleague in the executive lounge were also exceptional!! We’ll be back!!


Call +971 4 378 0000 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Last updated: