"When my mother and I went to the emergency room, we experienced extremely disrespectful treatment when we checked in. It is hard to imagine that people who urgently need help would be treated so disrespectfully. Despite this disrespectful treatment, we tried to be polite "It's unfortunate that such incidents happen in hospitals these days and sometimes you feel like you're not getting proper help." P.S It was at counter 3

I had the worst experience in this hospital. The patient's condition after the operation is terrible. The emergency room was even worse. After 4 hours of waiting, a doctor answered my question as to why it wasn't my turn and said that we should be patient a little longer. My pain has no patience. The doctors were nervous, the nurses were inattentive, it was really terrible.

My Daughter was born in this hospital. I can't Express how satisfied we were. The the nurses and doctors were super nice and attentious, we paid to stay in the private room, but it was not expensive and we were treated super well. We were lucky to get the hospital almost empty, so we had all the attention possible for the mama and the baby. The experience couldn't have been better.

Horrible patient care on the 6th floor ward. Absolutely not recommended, but unfortunately not selectable either. My father has been here for almost two weeks now. At Christmas it was a floor lower which was definitely better, also in terms of the medical care. (Each with the same symptoms) However, on floor 6 we did NOT see a doctor for a personal consultation and we were only able to have a doctor call us back after asking several times. When the doctor finally called, he had already been in the hospital for 4 days, they first said he had influenza and later they mentioned that he also had pneumonia. They apologized for forgetting this detail, but it's somehow unforgivable in a COPD patient with an artificial heart valve and a tremor. There was the same meal (lentil soup) several times a week and a cauliflower that was inedible and felt like it had been warmed up several times. The argument that came up was that he was old and people were looking at it as something soft instead of laying out a meal list as is usual in other hospitals. Eating also helps with recovery. There was also a moldy pudding that he almost ate. No apology just a downplaying of the facts. He wasn't allowed to shower either. Apparently it's because of the hospital germs, OK, maybe he's really weak. My father has lost 8 kilos during this time and I have the feeling that he has almost become depressed. When he was brought home by the transport service today, even the transport service was shocked that he had already been discharged in his current condition and we were advised to call the emergency services again immediately if things got worse and if they said that, why did they Didn't see the doctor? Now he's sitting at home, he's still having very, very bad breath, he hasn't been given any oxygen to take home with him, he only sleeps sitting up on the sofa because he's afraid to lie down because of the lack of air, and he seems more lethargic than in a better state of recovery. From the sofa to the toilet is a bit of torture for him and he still coughs terribly. I have every understanding that the staff in the hospital is scarce and that you can't look after every patient around the clock, but here I really have the impression..."after me, the flood of meaning." Unfortunately we have no choice as the rescue keeps bringing him here because it is the hospital "nearby". I'm angry and disappointed at the same time!! Shame on you!!! Update: My father was brought back to the hospital by rescue on February 10th, 2024, where he was "stored" in the emergency room from 11:00 a.m. to 7:00 p.m. without water. When I heard that I went there straight away and then shortly afterwards he came to a room. My mother was there the next day where she was informed that it was an emergency hospital and not a retirement home. (I would like to mention that he was doing well in mid-January and even went shopping) Less than 6 hours later he was in the intensive care unit. The head doctor there apologized for everything and told us that it couldn't be determined from his blood values. He had recurrent/uncured pneumonia with influenza (despite being discharged on women's carnival!!) and he probably couldn't tolerate the rheumatism medication that he had only been given since November and that also attacked the white and red blood cells. The head doctor of the intensive care unit made an effort and was very friendly, but my father was now feeling so bad that he died on February 13th, 2024. The question that remains. If they couldn't have recognized it or at least taken the relatives seriously. I'll stick with it. Shame on you!

...I think it's good that coffee and cake aren't too expensive...

(Translated by Google) I gave birth to my son (caesarean section) in the hospital. Up to the due date, everyone was super nice. The doctors and the midwife. Greatest disaster after the due. After the caesarean section, no one came to change the baby and ask if I needed any help at all ☹️😥😥🤔🤔. There was no humanity from older staff (> 40 years). One of the employees asked us why we chose this hospital if I don't want to breastfeed 😡😡😡😡😡😡😡😡😡 So the little one is almost two months old and breastfeeding works perfectly. The third day we were allowed to go home, I felt like I was born again. Sorry, no woman really needs to give birth in this hospital again after she has given birth. (Original) Ich habe in dem Krankenhaus mein Sohn (Kaiserschnitt) auf der Welt gebracht. Bis zum Gebührt waren alle super nett. Die Ärzte und die Hebamme. Nach dem Gebührt großte Katastrophe. Nach dem Kaiserschnitt kam keine Person der kleine zu wickeln und nachzufragen, ob ich überhaupt Hilfe brauche ☹️😥😥🤔🤔. Menschlichkeit von älteren Personal ( > 40 Jahre) gab's nicht. Da wurde uns von einer Mitarbeiterin die Frage gestellt, warum wir dieses Krankenhaus ausgewählt haben, wenn ich nicht stillen will 😡😡😡😡😡😡😡😡😡 Also der kleine ist fast zwei Monate alt und das Stillen klappt perfekt. Der dritte Tag dürften wir nach Hause, da fühlte ich mich wie neu geboren. Sorry das braucht echt keine Frau nach dem sie entbunden hat, nie wieder in diesem Krankenhaus entbinden.

We had our baby here without complications. The staff are super friendly and extremely experienced. The Kreissaal has a warm friendly atmosphere and is nothing like a cold medical hospital. We were very nervous because this was our first baby, but they gave us confidence and peace of mind because if anything goes wrong the hospital is 10 meters away. So we were able to enjoy the beautiful experience of having a baby.

It's better to visit another hospital if you have to go to the emergency room, for example because of cuts that bleed heavily and need stitches. First you get a ticket at the counter, wait. Then you are called to take your data and wait. Then there is the initial meeting with a helper who puts a bandage on it, then you are sent back to the waiting area and wait again. .. No one here cares whether you are in pain. Criticism in the reviews is followed by a request to do research, which requires you to work even harder. I read the reviews a while ago before visiting and thought it couldn't be that bad here... Yes, it actually is. At the initial consultation it was said that nothing could be said about whether stitches were needed and that a doctor would have to take a look at it. We then wait several hours for the doctor, who was then able to tell me that better stitches were needed. I don't understand the long wait because it had to be sewn. Complete nonsense. To top it all off, my driver, who also accompanied me, was allowed to pay an 8€ parking fee in the hospital car park (2€/hour, first 30 minutes free). Due to the long waiting time, it's of course a great concept to collect money for the sick.

Note: My presentation, which is based on purely subjective perceptions, says nothing about the other quality of the clinic's service provision. UNLUCKY Unfortunately, I suffered a serious complication during a TURP (surgery on a benign enlarged prostate). It seemed to me that the medical management and the nursing staff were completely overwhelmed by the resulting emergency situation. Surprisingly, the clinic was unable to offer me any treatment plan for this particular complication, the possible, albeit very unlikely occurrence of which I had previously been informed about. In desperation, I finally made my own efforts so that I could be transferred to the Cologne University Hospital as an emergency. Finally, it should be noted that I have been unable to work for three months now and have been receiving intensive medical treatment throughout. Nevertheless, to date no one has had the decency to ask me about my health, let alone express their regret or even wish me a speedy recovery.

Very competent and friendly service. The doctors do a good job and are always open to questions. Very present and nice night service. The rooms on number 7 are newly renovated and almost luxurious. I felt very comfortable here. Thanks to the entire team.

I give birth to my baby girl in April there, during the birth excellent, I feel supported, comfortable and well cared for, but the days I stayed most of the nurses are rude and as a new mom I knew nothing about taking care of my baby alone, because of the Covid my mom couldn't access to help me out so I was really stressed and the staff just stressed me out more making me feel a bad mom, I wouldn't deliver a baby there again. It's a shame because the Hebamme staff is awesome but the care you get in the room spoils it.

I went to the hospital in the middle of the night with very severe pain and I have to say that the doctor in the emergency room took her time, examined me thoroughly and helped me a lot, and the doctor in the emergency room was also very friendly. I was later admitted to ward 5B for surgery and I have to say that I received very good help there and the staff on ward 5B were super nice. I felt very well looked after there and would like to thank everyone on this ward and also the doctor in the emergency room. Personally, I can only recommend the Heilig-Geist Hospital and would go there again and again in the future.

My dad presented to the emergency room with severe chest pain. Although this is an indicator of a heart attack at the age of 51, the hospital did not act accordingly and sent him home in severe pain. Two days later he died of a heart attack. I hope that the treating doctor suffers the same fate. You are partly responsible for my father's death.

I gave a bad review about 5 years ago. Today I deleted this review and am writing a new one. My experiences here in the house have now been very positive. I was hospitalized for the third time in a year. The nursing staff, midwives and nurses are really very nice and do a great job despite the lack of staff. Unfortunately, the same problem now exists everywhere in Germany. I just hope that the assistants are paid well, they really have a hard job and sometimes a thankless one. Remember the following when someone does this job, he or she does it out of love and helpfulness, please treat these people accordingly. Best regards

The nurses from the door, super friendly even during these hard time when no one knows what anyone is going through, the Nurses they give you a smile that brightens your day! incase you don't understand Deutsch as was in my case ,They were there for me. They explained everything I tried my Deutsch they did their English ,it was so perfect! am Am happy.

I had the worst experience of my life in this hospital where I returned home with my pain which increased more after 4 hours of wait .... No kindness towards Patient..Horrible.... Never

(Translated by Google) 5th floor surgery: the specialist and some nurses are not polite. Thought I had to shout like a little child several times. Had to change rooms several times, for whatever reason. When a nurse and nurse asked me to change my room one day after my gallbladder operation, I refused and asked why. At that moment a third nurse came who thought she had to shout at me again the night before my operation, and I told her in no uncertain terms that it would be enough and not a small child, and waved my fingers at me and waved my fingers at me yelled at me, and said what I would think of to yell around here. When I asked her to stop, she started yelling at me insultingly in Turkish, probably so that my colleagues wouldn't understand. Of course I insulted her back. Could hardly walk, but immediately arranged for my dismissals at my own risk. Unfortunately I had to stay there one more day, because the next morning (today) I was able to pull out the harness. The senior physicians justified these events with the current severe corona situation. But with all due respect: not even a visitor is allowed to go to the hospital. And my ward was not a Corona ward, so there was no question of a difficult time for the doctors and the nursing staff Hadn't heard so good about this hospital before Corona. Had no choice as I was brought in by ambulance. Never again this hospital (Original) 5. Etage Chirurgie: Der Fachärztin und einigen Krankenschwestern fehlt es an Höflichkeit . Meinten mich mehrmals wie ein kleines Kind rüffeln zu müssen.Musste mehrmals ,aus welchen Gründen auch immer , das Zimmer wechseln. Als ich einen Tag nach meiner Gallenblasen OP wieder von von einer Schwester und einem Pfleger aufgefordert wurde meinen Zimmer zu wechseln, habe ich mich geweigert und nach dem Grund gefragt. In dem Moment kam eine dritte Schwester, die mich eine Nacht vor meiner OP meinte wieder rüffeln zu müssen, und ich ihr klipp und klar sagte, dass es reicht und nicht ein kleines Kind wäre, ins Zimmer aufbrausend rein fuchtelte mit den Fingern auf mich und brüllte mich an, und sagte was MIR einfallen würde hier rum zu brüllen. Als ich sie aufforderte damit aufzuhören, fing sie an, wahrscheinlich damit die kollegen es nicht verstehen auf türkischer Sprache , mich zu beleidigend anzuschreien. Habe sie natürlich zurück beleidigt. Konnte zwar kaum laufen, aber habe umgehend um meine Entlassungen auf eigene Verantwortung in Wege geleitet. Musste leider noch einen Tag dort bleiben , weil man mir am nächsten morgen (heute)die Trenage rausziehen konnte . Die Oberärzte haben diese Ereignisse mit der jetzigen schweren Corona Situation begründet. Aber in allen Ehren: Es darf noch nicht einmal ein Besucher ins Krankenhaus. Und meine Station war keine Corona Station.Von eiiner Schweren Zeit für die Ärzte und das Pflegepersonal kann für mich nicht die Rede sein Hatte schon vor Corona nicht so Gutes von diesem Krankenhaus gehört. Hatte leide keine Wahl, da ich mit dem Krankenwagen eingeliefert wurde. Nie wieder dieses Krankenhaus

(Translated by Google) Bad hospital, staff very bad, reception very unfriendly, no communication between doctors. So I will definitely not end up here again, and neither will any of my extended family. Best to tear down the whole hospital. (Original) Schlechtes Krankenhaus, Personal sehr schlecht, Empfang sehr unfreundlich, keine kommunikation zwischen den Ärzten. Also ich werde definitiv nicht mehr hier her landen und von meiner Großfamilie auch keiner. Am besten das ganze Krankenhaus abreißen.

(Translated by Google) Very unfriendly reception (Original) Sehr unfreundlicher Empfang

(Translated by Google) This clinic seems to have a lot of staff so they turn down qualified nurses! No wonder that the clinic flies out of the Cellitinnen. I am very happy about it! Thank you Mrs. Krey for nothing. (Original) Diese Klinik hat anscheind jede Menge Personal , sodass sie qualifizierte Krankenschwestern ablehnen! Kein Wunder dass die Klinik aus dem Cellitinnen fliegt. Darüber freue ich mich sehr! Danke Frau Krey für garnichts.

(Translated by Google) This hospital really doesn’t work at all, the doctors do some work but the nurses in the emergency room are extremely disrespectful and unfriendly Sat on the wheelchair because I had no strength left, fell down, no one came and picked me up or helped me The statement was "you could come to the hospital so you can get up yourself" With great difficulty I got up and was driven to the treatment room Then had to wait 2:30 hours for nothing The nurse couldn't even attach a cannula to draw blood In the end I got up after 2:30 hours and stopped the treatment (no treatment) The statement was then outrageous "They would have a lot to do" Niiiiiiie this hospital again Never again (Original) Dieses Krankenhaus geht echt gar nicht die Ärzte gehen einigermaßen aber die Pflegekräfte in der Notaufnahme sind mega respektlos und unfreundlich Saß auf dem Rollstuhl weil ich keine Kraft mehr hatte bin runtergefallen kein Mensch ist gekommen und hat mich hochgehoben oder geholfen Die Aussage war „sie konnten ja auch ins Krankenhaus kommen also können sie auch selber aufstehen“ Mit Mühe und Not bin ich dann aufgestanden wurde dann ins Behandlungszimmer gefahren Musste dann 2:30 Stunden warten für nichts Die Pflegerin konnte noch nicht mal eine Kanüle anbringen um Blut abzunehmen Letztendlich habe ich mich aufgerafft nach 2:30 Stunden und habe die Behandlung (keine Behandlung) abgebrochen Die Aussage war dann unverschämter Weise „Die hätten ja viel zu tun“ Niiiiiiie wieder dieses Krankenhaus Nie wieder

(Translated by Google) Traumatic birth experience, partly due to the serious shortage of staff. Can only advise against giving birth there. (Original) Traumatisches Geburtserlebnis, unter anderem aufgrund des schlimmen Personalmangels. Kann nur davon abraten, da zu entbinden.

(Translated by Google) One star is still too many. Visit not possible and relatives do not find out how the patient is doing. One is only put off on the phone. Empathic staff. Somebody should tell me something about the self-sacrificing nurses and carers ... There may be some, but not in this hospital. (Original) Ein Stern ist noch zu viel. Besuch nicht möglich und Angehörige erfahren nicht wie es dem Patienten geht. Am Telefon wird man nur vertröstet. Emphatieloses Personal. Mir soll noch mal einer etwas von vor sich aufopfernden Krankenschwestern und Pflegern erzählen... Mag sein das es welche gibt, aber nicht in diesem Krankenhaus.

Unbelievable treatment in the ER. They treat you like a pig, not a human being.

(Translated by Google) This hospital has its good and bad sides. (Original) Dieses Krankenhaus hat seine guten sowie schlechten Seiten.

Really unfriendly nurses and midwives left a formal complaint on how bad this service was thank God there was a really good surgeon that did the work for my girlfriend .

(Translated by Google) A very poorly organized hospital. The reception staff is far too anti-social. Once and never again. (Original) Ein sehr schlecht Organesiertes Krankenhaus. Das Personal am Empfang ist viel zu asozial. Einmal und nie wieder.

Best hospital experience! All the doctors, nurses and other staff are kind and very attentive. You know you are in good hands 😊

Good overall impression.

Many thanks to the hospital team, you treated my husband excellently today and helped him very quickly. He is doing much better thanks to your treatment. It greets and thanks you Lautenschläger family

Both my daughters were born here. Very good doctors, friendly staff and awesome nurses! The birth station with the midwives and doctors are very helpful, knowledgeable and respectful to everyone. I very highly recommend this hospital and it’s services. Top!!!

I don’t want to give even a single star to them. Yesterday I went here for my Geburtsplanung(Birth planning). Dr.Kleine is the one who was allocated for this. He pressed my baby bump hard with the ultrasound monitor several times and finally I fainted there. He took wrong measurements of my baby and told that the baby is too big(Contradictory to my Gynaecologist). He started threatening that my baby is at risk and cannot be saved if my sugar is high. He also threw my reports on the table and was not ready to accept me here for my delivery. Dr.Kleine is definitely not fit to be a doctor. Your arrogance should be kept at home and not to the patients. He told all negative things about my baby and delivery. So my stress increased and my Bp went too low 90/50. I couldn’t walk and therefore I was resting there for sometime. He didn’t care to check on me. Such a worst nightmare. Although the hospital and the other staff are good, doctors like Dr.Kleine are a threat and spoiling their reputation. Note: He’s a very senior doctor and a professor too. He was pushing me towards c-section too. I immediately went to my Gynaecologist and she re-assured that my baby is of normal size and weight and told that normal delivery is 100% possible. I should sue you for causing stress in me and making me cry. Dr.Kleine has to be penalised for his ill treatment and false information.

I had my first birth in this hospital in December last year. The midwives and also the nurses on the ward were all totally sensitive, kind and very helpful, and above all always very friendly. As difficult as the birth was, Mr. Little was the hero who helped our miracle come into the world in a natural way with the help of a suction cup. A very professional team where you feel in great hands. Looking forward to the next upcoming birth on April 24th.

Helpfull 👏👏👏👍

(Translated by Google) Very friendly and professional support in all areas. Both medically, nursing and administratively in good hands. I can only recommend. (Original) Sehr freundliche und professionelle Betreuung in allen Bereichen. Sowohl medizinisch, pflegerisch als auch administrativ gut aufgehoben. Kann ich nur empfehlen.

(Translated by Google) Calling does not work you slide from waiting list 4 to 1 ubd then the phone call is over ubd waits otherwise, when you call again you will be directed to make an online appointment. Very unreliable ... (Original) Anzurufen funktioniert nicht man rutscht von Warteliste 4 auf 1 ubd dann ist das Telefonat beendet ubd wartet um sonst ,bei erneuten anrufen wird man drauf verwiesen einen online Termin zu machen . Sehr unzuverlässig...

(Translated by Google) I was satisfied (Original) Bin zufrieden gewesen

Ok

(Translated by Google) I felt that I was in good hands. The doctors were very competent and, despite this situation, currently took their time. All the nurses did their best and were super friendly and helpful. BIG compliments to ALL (Original) Ich hab mich gut aufgehoben gefühlt. Die Ärzte waren sehr kompetent und haben sich trotz dieser Situation momentan Zeit genommen. Alle Krankenschwestern haben ihr Bestes gegeben und waren mega freundlich und hilfsbereit. ALLEN EIN DICKES Lob

(Translated by Google) I have rarely been so satisfied in a hospital. Both the doctors and the nurses were very friendly and competent. I have rarely felt so comfortable and secure in a hospital, despite the currently difficult situation caused by Corona. I can only recommend everyone who has health problems to introduce themselves here. Here one is helped! (Original) Ich war selten so zufrieden in einem Krankenhaus. Sowohl die Ärzte/-innen, als auch die Krankenschwestern waren sehr freundlich und kompetent. Ich habe mich selten in einem Krankenhaus so wohl und geborgen gefühlt, trotz der momentan schweren Lage durch Corona. Ich kann jedem der gesundheitliche Probleme hat nur empfehlen sich hier mal vorzustellen. Hier wird einem geholfen!

(Translated by Google) I'm waiting in the gynecological clinic today, I was warmly welcomed by both the staff and the doctors. I was informed about my treatment and examined professionally. All questions were answered and did not remain open. However, I should go to anesthesia. I waited outside the door as prescribed, but looked for a form in my documents that I should fill out. I also received no advice from the doctor that I should fill out anything. After waiting a good 10 minutes the door opened and a little blonde woman with a Slavic accent came out. Asked me if I would like to have anesthesia. Me: "yes". Have you filled out the form. Me: "No, where can I find it." From a distance of 3 m with a Hand movements which felt very rude, she showed me where to find it. Only when I found the pages, fill out two pages and wait again. I don't have to say about arrogance, but friendliness has to work hard. It takes a bit of tact and sensitivity to deal with patients. Anyone who has reservations about this profession is, in my opinion, “out of place”. Even during Corona times! BUT it was worth the wait, the anesthetist a man with dark hair. Has convinced me again of the friendliness and competence of your hospital! Thank you so much! Despite the fact that he was a man, he could understand that I was not doing well in my business! 👏👏👏👏He treated me accordingly. He only read then acted! ☝🏻 I wish the entire HGK team a happy new year. 12/29/2020 Survived the operation well, many thanks to the entire team, the day clinic❤️ and special thanks to the nurse in the recovery room totally caring Dear Ms. Sa .... ski short blonde hair. Treated me very well to covered! Thank you thank you for the courage and strength! (Original) Ich warte heute in der Frauenklinik ich wurde sowohl Personal auch von der Ärzten sehr herzlich aufgenommen. Ich wurde bzgl. meiner Behandlung aufgeklärt und Fachgerecht untersucht. Alle fragen wurden beantwortet und blieben nicht offen. Jedoch sollte ich zur Anästhesie. Ich habe wie vorgeschrieben vor der Tür gewartet, jedoch hab in meinen Unterlagen ein Formular gesucht, welches ich ausfüllen sollte. Ich bekam auch kein Hinweis von der Ärztin, dass ich etwas ausfüllen sollte. Nach gut 10 Minuten Wartezeit ging die Tür auf eine kleine blonde Frau mit slawischen Akzent kam raus. Fragte mich ob ich zur Anästhesie möchte. Ich:“ja“. Haben sie das Formular ausgefüllt. Ich:“Nein, wo finde ich es denn.“ Von einem Abstand von 3 m Entfernung mit einer Handbewegungen welches sehr unhöflich empfand zeigte sie mir wo ich es finde. Erst wo ich die Seiten fand.Die zwei Seiten ausfüllen und nochmal Warten. Ich muss sagen an der Überheblichkeit nicht aber Freundlichkeit muss Sie stark arbeiten. Es braucht bisschen Fingerspitzengefühl und Sensibilität mit Patienten umzugehen. Wer Berührungsängste in diesen Beruf hat ist meiner Meinung“ fehl am Platz“. Auch zur Corona Zeiten! ABER, dass warten hat sich gelohnt, der Anästhesist ein Herr mit dunklen Haaren. Hat mich wieder von der Freundlichkeit und Kompetenz Ihres Krankenhauses überzeugt! Vielen Lieben Dank! Trotz, dass er ein Mann war konnte er es nach voll ziehen, dass es mir in meiner Sache nicht grad gut ging! 👏👏👏👏Er ist dem Entsprechend mit mir umgegangen. Er hat erst gelesen dann gehandelt!☝🏻 Ich wünsche gesamten HGK Team ein guten Rutsch. 29.12.2020 Op gut überstanden, vielen Dank an das gesamte Team, Tagesklinik❤️ und besonderer Dank an die Krankenschwester im Aufwachraum total Fürsorglich Lieb Frau Sa....ski kurze blonde Haare. Hat mich zu gedeckt sehr gut behandelt! Danke danke für den Mut und Stärke!

(Translated by Google) Because of Dr. Bodo Dammers Bad Behavior I give this hospital 1 star that was inhuman. I was not given because of my headache and I suffer from pain that I can bear the pain but I can't do simple behavior so I left the hospital before waiting a few hours. Never back (Original) Wegen Dr. Bodo Dammers Schlechte Benehmung gebe ich diese Krankenhaus 1 stern das war unmenschlich. Mir wurde wegen meine Köpfschmerzen nicht gegeben und ich leide unter Schmerzen das Schmerzen kann ich tragen aber Schlichte Benehmung kann ich nicht deswegen habe ich das krankenhaus verlassen bevor ich noch paar Stunde warte. Nie wieder da

(Translated by Google) Unfortunately, I have not had good experiences with this hospital more times. In fact: I had high blood pressure for the first time and from the drugs that were new to my body I felt bad. (Pain left) Communication with me in the hospital was like spinning (it was late in the evening so I could do not contact my GP). Then I had to come to the emergency room 3 more times and report an accident at work. If I didn't move correctly, I got acute pain. The diagnosis was made: sprain and strain. That means: there is no treatment other than painkillers and living with pain for a few months. And have thoughts: why are my muscles breaking? I would experience the same thing the fourth time I was fortunate to learn from my physical therapist that this diagnosis was wrong. This is a blockage that can be removed very quickly. .................................................. ........... (Original) Ich hatte leider mit diesem Krankenhaus nicht gute Erfahrungen mehr Mals. Und zwar: Ich hatte zum ersten mal erhöhten Blutdruck und von den Medikamenten, die neu für meinen Körper waren, ging es mir schlecht.(Schmerzen links) Kommunikation mit mir war im Krankenhaus so, als ob ich spinne(es war spät am Abend, deswegen konnte ich meinen Hausarzt nicht kontaktieren). Dann musste ich noch 3 Mal in die Notaufnahme kommen und einen Arbeitsunfall melden. Bei nicht richtigen Bewegungen hatte ich akute Schmerzen bekommen. Die Diagnose war gestellt: Verstauchung und Zerrung. Das heißt: es gibt keine Behandlung außer Schmerztabletten und mit Schmerzen einige Monate zu leben. Und Gedanken haben: warum gehen meine Muskeln kaputt? Ich würde dasselbe in dem vierten Mal erleben, würde ich glücklicherweise von meinem Physiotherapeut erfahren, dass diese Diagnose falsch ist. Das ist Blockade, die man ganz schnell wegmachen kann. .............................................................

(Translated by Google) I was treated as a patient in the field of gynecological oncology at the Heilig Geist Hospital from 03/2020 - 10/2020. With a bilateral breast cancer ("breast cancer") I consciously decided against the long-standing and possibly (still) well-known breast centers at the University Clinic in Cologne or in Holweide and for the gynecological clinic in the Heilig Geist Hospital - and I haven't regretted it for a second. With Dr. Fridrich, Ms. Dr. Kirn and Ms. Dr. Boor, three doctors were at my side from the diagnosis, through chemotherapy and two breast operations, who always provide me with the highest professional and human competence, with care and seriousness in the matter, with heart and humor in dealing, with time and Peace of mind in the consultation and - last but not least, crucial - having accompanied a success in the therapy process through this challenging time. I have never seen doctors take so much time for discussions and individual support tailored to my person. The focus was never only on my clinical picture, but also on "I" and thus the healthy part of myself. This experience involves the whole team (from the reception, the secretariat, the nurses, etc.). Often it was the little things that had big things to say and in the end made a difference (appreciative communication with a smile, considerate scheduling, understandable information and explanation of the findings, uncomplicated networking with other specialist disciplines, close-knit empathic support, etc.). When a chief physician comes to the hospital during Corona times after a 30-minute clarification and consultation, which for understandable reasons could only be held with me alone, to give the relatives waiting there all the important information with calm, friendliness and competence giving and answering their questions says a lot about the basic culture and values ​​/ appreciation in the department. I was also very satisfied with both full inpatient stays on the gynecological ward 3A after both breast operations. As a patient, I was not only adequately cared for here, I was cared for humanely. From the high level of competence of the anesthesia nurses (e.g. because of drug allergies), to an uncomplicated room change, to pain therapy tips from the ward management, there were always little things above the medical gold standard that positively surprised me. Only the reception of the KH can develop in terms of friendliness and welcoming culture. I wish every cancer patient such spaces to breathe deeply, to reduce worries, to get out of fears and to find a growth in their own strength on the basis of trust. The team and field of the women's clinic was a "healing biotope" for me on this way. Not less! (Original) Ich wurde von 03/2020 - 10/2020 als Patientin im Bereich der gynäkologischen Onkologie im Heilig Geist Krankenhaus behandelt. Mit einem beidseitigen Mammakarzinom ("Brustkrebs") habe ich mich bewusst gegen die langjährigen und ggw. (noch) bekannteren Brustzentren der Uniklinik Köln oder in Holweide und für die Frauenklinik im Heilig Geist-Krankenhaus entschieden - und dies keine Sekunde bereut. Mit Dr. Fridrich, Fr. Dr. Kirn und Fr. Dr. Boor haben mir von der Diagnosestellung, über die Chemotherapie bis hin zu zwei Brustoperationen drei Ärzte an der Seite gestanden, die mich jederzeit mit höchster fachlicher und menschlicher Kompetenz, mit Sorgfalt und Ernst in der Sache, mit Herz und Humor im Umgang, mit Zeit und Ruhe in der Beratung und - nicht zuletzt entscheidend - einem Erfolg im Therapieprozess durch diese herausfordernde Zeit begleitet haben. Ich habe noch nie erlebt, dass Ärzte sich so viel Zeit für Gespräche und eine individuelle, auf meine Person zugeschnittene Begleitung genommen haben. Nie stand dabei nur mein Krankheitsbild, sondern immer auch "Ich" und damit der gesunde Anteil meiner Person im Mittelpunkt. Diese Erfahrung bezieht das ganze Team (vom Empfang, dem Sekretariat, die Krankenschwestern etc.) mit ein. Oft waren es die kleinen Dinge, die Großes zu erzählen hatten und am Ende einen Unterschied machten (wertschätzende Kommunikation mit einem Lächeln, rücksichtsvolle Terminplanung, verständliche Information und Erklärung der Befunde, unkomplizierte Vernetzung mit anderen Fachdisziplinen, engmaschige empathische Begleitung etc.). Wenn ein Chefarzt zu Corona-Zeiten nach einem 30 minütigen Aufklärungs- und Beratungsgespräch, das aus verständlichen Gründen nur mit mir allein geführt werden konnte, noch mit vors Krankenhaus kommt, um den dort wartenden Angehörigen mit Ruhe, Freundlichkeit und Kompetenz noch einmal alle wichtige Informationen zu geben und ihre Fragen zu beantworten, sagt dies Vieles über die Grundkultur und Werte/ Wertschätzung in der Abteilung. Auch mit beiden vollstationären Aufenthalten auf der gynäkologischen Station 3A nach beiden Brust-OP's war ich sehr zufrieden. Ich bin hier als Patientin nicht nur angemessen versorgt, sondern menschlich umsorgt worden. Von der hohen Kompetenz der Anästhesieschwestern (u.a. wegen Medikamentenallergien), über einem unkomplizierten Zimmerwechsel bis hin zu schmerztherapeutischen Tipps der Stationsleitung gab es immer wieder kleine Dinge oberhalb des medizinischen Goldstandards, die mich positiv überraschten. Einzig der Empfang des KH kann sich in Punkto Freundlichkeit und Willkommenskultur gerne noch weiterentwickeln. Ich wünsche jedem Krebspatienten solche Räume um durchzuatmen, Sorgen zu verkleinern, aus Ängsten auszusteigen und auf dem Boden des Vertrauens in ein Wachstum eigener Kräfte zu finden. Das Team und Feld der Frauenklinik war auf diesem Weg ein "Heilungsbiotop" für mich. Weniger nicht!

(Translated by Google) Eig zero but had to press a star because the friend didn't want to take her headscarf so that she can do an internship (Original) eig null aber musste ein stern drücken weil die Freundin wegen ihrem Kopftuch nicht nehmen wollten damit sie ein praktikum machen kann

(Translated by Google) Are there incubators for children with premature births? (Original) Gibt es Inkubatoren für Kinder bei Frühgeburten?

(Translated by Google) My son 12 had a urological procedure today. In the day clinic. He was treated very well (me too) and the senior doctor who carried out the procedure did it so well that my son is thrilled. He has no excruciating pain, he has no urinary problems and his every wish was read from his lips. Just great. The staff was very friendly and especially very helpful. (no private patient) I always thought private patients were treated better, but not here, everyone here is a person, rich or poor. Thank you for everything. I am very happy to recommend the hospital, especially the urology and day clinic. (Original) Mein Sohn 12 wurde heute ein Urologischer Eingriff gemacht. In der Tagesklinik. Er wurde sehr gut ( ich auch ) behandelt und die Oberärztin die den Eingriff getätigt hat, hat es so gut gemacht das mein Sohn begeistert ist. Er hat keine leidigen Schmerzen, er hat keine Harnprobleme und ihm wurde jeder Wunsch von den Lippen abgelesen. Einfach nur Top. Das Personal sehr freundlich und vorallem sehr hilfsbereit. ( kein Privatpazient ) Ich dachte immer die Privatpatienten werden besser behandelt, aber hier Nicht, hier ist jeder ein Mensch ob Reich oder Arm. Danke für alles. Ich empfehle das Krankenhaus sehr gern, besonders die Urologie und die Tagesklinik sehr.

(Translated by Google) Well, the urology St.7A / B very good, regrettable that Mr Rose is leaving the ward, my friends were very impressed by his professional approach to his dealings with the junior staff (Original) Tja , die Urologie St.7A/B sehr gut , bedauerlich das Herr Rose die Station verlässt, meine Bekannten waren sehr angetan von seiner Professionellen Einstellung von von seinem Umgang mit denNachwuchskräften

I only have good things to say about my stay in the hospital. The staff of the Frauenklinik took care of my surgery, and they all worked in the most professional way. I had a small complication, and they all reacted very quickly in the middle of the night! The nurses were incredibly friendly, they did constant check-ups. The facilities are very comfortable and always clean. I'll be always grateful for how they treated me. They all made very difficult days more bearable. Many thanks!!

I gave birth to my two boys in the Holy Spirit Hospital and was now in the gynecology department for surgery for two more days. I would like to thank the entire surgical team and ward 3A for the great support and care. Simply great, loving & friendly teams, thank you.

Top

(Translated by Google) Very understanding and friendly advice / investigation in all areas. All employees radiate security and calm. So you feel that you are in good hands and understood. Thank you very much from the bottom of my heart and keep it up! (Original) Sehr verständnisvolle und freundliche Beratung/Untersuchung in allen Bereichen. Alle Mitarbeiter strahlen Sicherheit und Ruhe aus. So fühlt man sich gut aufgehoben und verstanden. Vielen lieben Dank von ganzem Herzen und weiter so!

(Translated by Google) All of the nurses and doctors I had contact with were extremely respectful and competent. I think if you could say "thank you" and "please" then many patients would experience that. Greetings to station 7 :) I wish you all the best and stay healthy! (Original) Alle Krankenpfleger/innen, sowie Ärzte, mit denen ich Kontakt hatte, waren äußerst respektvoll und kompetent. Ich denke, wenn man "Danke" und "Bitte" sagen kann, dann würden viele Patienten diese Erfahrung machen. Schönen Gruß an die Station 7 :) Ich wünsche euch alles Gute und bleibt Gesund!

(Translated by Google) The treatment is very bad, the nurses and doctors don't respect the patient, they deal with racism against foreigners ... there is no ... coordination between doctors I even doubted I was in a civilized country like Germany (Original) Die Behandlung ist sehr schlecht, die Krankenschwestern und Ärzte respektieren den Patienten nicht, sie gehen mit Rassismus gegen Ausländer um ... es gibt keine ...Koordination zwischen den Ärzten Ich bezweifelte sogar, dass ich in einem zivilisierten Land wie Deutschland war

(Translated by Google) This is my 3rd time in this hospital and I have to say that I am satisfied as always. . . Starting with the registration, very friendly. . . Then it went to the ambulance, as there was a lot to do, it took a while but at the moment I am very happy to forgive that. . . The nurses, nurses and doctors do a really good job AND are still friendly !! When I got to the ward, I got my bed and even a small supper. . . And even after 4 days everything is TOP! I have nothing negative to say about this hospital. . . !!! Many thanks to the girls from Station 5A (Original) Ich bin jetzt zum 3.mal in diesem Krankenhaus und muss sagen , ich bin wie immer zufrieden. . . Angefangen bei der Anmeldung , sehr freundlich. . . Dann ging es ab in die Ambulanz , da viel zutun war hat es zwar etwas gedauert aber im Moment verzeihe ich das sehr sehr gerne. . . Die Schwestern , Pfleger und Ärzte leisten wirklich gute Arbeit UND bleiben immer noch freundlich !! Auf Station angekommen bekam ich direkt mein Bett und sogar noch ein kleines Abendbrot. . . Und auch nach 4 Tagen ist alles TOP! Ich kann nichts negatives über dieses Krankenhaus berichten. . . !!! Lieben Dank an die Mädels von Station 5A

(Translated by Google) I am actually super satisfied with the hospital, but the lady from the information desk is very unfriendly and aggressive.She speaks in a very loud tone to the patients, is very annoyed if you don't understand something the first time (if you can't explain it properly you can I don't understand it directly either) I've never seen one talk to the patient like that. Then the lady should not be surprised who she is treated the same way;) (Original) Ich bin eigentlich Super Zufrieden mit dem Krankenhaus aber die Dame von der Information ist sehr unfreundlich und aggressiv Sie spricht in einem sehr lauten Ton mit den Patienten ,ist sehr genervt wen man etwas nicht beim Ersten mal versteht (wen man es nicht richtig erklärt kann man es auch nicht dierekt verstehen) Ich habe noch nie erlebt das man so mit den Patienten spricht. Dann soll die Dame sich nicht wundern wen Sie genauso behandelt wird ;)

(Translated by Google) I am very happy with the urology in this one Hospital, the doctors are technically competent The nursing staff was very friendly and helpful even in times of Covid 19 Corona (Original) Ich bin sehr zufrieden mit der Urologie in diesem Krankenhaus, die Ärzte sind fachlich kompetent Das Pflegepersonal sehr freundlich und hilfsbereit auch in Zeiten von Covid 19 Corona

Super nette Ärzte und Krankenschwestern waren stets bereit einem zu helfen egal um welche Uhrzeit er sich gehandelt hat.

(Translated by Google) Everything great! (Original) Alles bestens!

(Translated by Google) The staff are very nice there. I like that the cafeteria also sells things like scarves, T-shirts and shower gel. The food is good too. You can use the multi-storey car park or park for free if you accept a walk. (Original) Die Mitarbeiter sind dort sehr nett. Mir gefällt, dass in der Cafeteria auch Dinge wie Schals, T- Shirts und Duschgel verkauft wird. Das Essen ist auch gut. Man kann das Parkhaus benutzen oder kostenlos parken, wenn man etwas Fußweg in Kauf nimmt.

(Translated by Google) We were there for the delivery of our son. I am writing this review honestly and factually. We were completely satisfied with everything, I don't really have anything negative. We were well looked after at all times. All midwives were friendly, loving and most of all they had empathy. There were some homeopathic alternatives that were important to us. The midwives always had the necessary instinct and knew exactly when and how to communicate with us and what tips they were giving us and when. We were not forced or pressured into any decision, recommendations were made from you, after which we always had time to discuss it briefly in private and then to make a decision. All around we felt comfortable from the first to the last second. In times of corona and staff shortages, they really made it world class and my highest respect. We didn't like a doctor because she somehow lacked the interpersonal skills, unfortunately I don't remember her name because she didn't introduce herself either and just started after the birth (a small wound had to be sewn). (Brown hair and weird plucked eyebrows) My thanks go to the entire delivery room team, but especially to Melanie Odenthal, Irini and Dr. Boor. Melanie and Irini are perfect for this job, they are human, empathetic and loving, not intrusive and also professionally well-read, they always knew exactly how, where and when it was best for us. (Original) Wir waren zur Entbindung unseres Sohnes dort. Ich verfasse diese Bewertung ehrlich und sachlich. Wir waren mit allem rundum zufrieden, ich habe eigentlich nichts negatives. Wir wurden zu jeder Zeit gut betreut. Alle Hebammen waren freundlich, liebevoll und vor allem hatten sie Empathie. Es gab einige homeopathische Alternativen, was für uns wichtig war. Die Hebammen hatten stets das nötige Fingerspitzengefühl und wussten genau, wann sie wie auf welche Art und Weise mit uns kommunizierten und welche Tipps sie uns wann gaben. Zu keiner Entscheidung wurden wir gezwungen oder gedrängt, es wurden Empfehlungen ihrerseits aus gegeben, danach bekamen wir immer Zeit uns unter 4 Augen kurz darüber abzusprechen und dann eine Entscheidung zu treffen. Rundum haben wir uns von der ersten bis zur letzten Sekunde wohl gefühlt. In Zeiten von Corona und Personal Mangel haben sie es wirklich Weltklasse gemacht und meinen höchsten Respekt. Ein Ärztin war uns etwas unsympathisch, da ihr irgendwie das Zwischenmenschliche fehlte, ihren Namen weiß ich leider nicht mehr, da sie sich auch nicht vorstellte und nach der Geburt einfach los legte (eine kleine Wunde musste genäht werden). (Braune Haare und komisch gezupfte Augenbrauen) Mein Dank geht an das komplette Kreißsaal Team, ganz besonders jedoch an Melanie Odenthal, Irini und Dr. Boor. Melanie und Irini sind perfekt für diesen Job, sie sind menschlich, empathisch und liebevoll, nicht aufdringlich und auch fachlich belesen, sie wussten zu jeder Zeit genau wie wo wann das Beste für uns ist.

(Translated by Google) Thank you for the great care in the delivery room! (Original) Danke für die tolle Betreuung im Kreißsaal!

(Translated by Google) Registration for the birth, very personable and nice midwife, enough time was planned (45min), the conversation was very informative and all my questions were answered very well. A beautiful and calming prospect for the birth to know that you are in good hands. (Original) Anmeldung zur Geburt, sehr sympathische und nette Hebamme, es wurde ausreichend Zeit eingeplant (45min), das Gespräch war sehr informativ und all meine Fragen wurden super beantwortet. Eine schöne und beruhigende Aussicht für die Geburt, sich in guten Händen zu wissen.

(Translated by Google) In itself a nice hospital, but unfortunately more on the profit from the patient than ultimately on the health of the same person. (Original) An sich ein schönes Krankenhaus, doch leider mehr auf den Profit am Patienten aus, als letztlich an der Gesundheit der selbigen Person.

(Translated by Google) Many thanks to the great surgeon Ms. Michels! Sewn my eyebrow wound painlessly and very nicely! Very friendly and competent doctor! The nurses also very friendly and nice! Thank you very much! (Original) Tausend Dank an die großartige Chirurgin Frau Michels! Hat mir meine Wunde an Augenbraue schmerzlos und sehr schön genäht! Sehr freundliche und fachkompetente Arztin! Die Krankenschwestern auch sehr freundlich und nett! Dankeschön!

Everyone is super friendly and helpful I visit the hospital two times ! Big respect to all there , even with that amount of work they still are friendly and nice ! Thank you

0815 Personal

DEATH AFTER ROUTINE SURGERY! I am writing a review here on behalf of my late father. I myself was present during the treatment after the operation: My father was diagnosed with prostate cancer (initial stage) in January 2022 and at that time he decided to have the prostate removed and, on the recommendation of his urologist, the Heilig-Geist-KKH and was diagnosed in April The senior doctor then operated on her with a robotic assistant. Unfortunately, my father died unexpectedly 4 days after the operation. I can therefore not recommend the KKH and the urology there. Postoperative treatment was very poor. My father was very, very poorly for 4 days and there was no response. During the operation, part of his small intestine was injured and my father died of sepsis due to the stool spreading in the abdominal cavity. On the third day he also vomited brown substance, probably stool, in the ward. Even then they said everything was fine and completely normal. Instead of investigating the matter and conducting further tests, they placed a feeding tube in his stomach to combat the persistent nausea he had been experiencing since post-op. If they had reacted then at the latest, my father would be ALIVE today! I had to put 1 star in order to even be able to leave a review. They don't even deserve 1 star!!!

We had the worst experience ever in this hospital ! My sister had to wait for a surgery for 5 days with a hurrible pain only because there are “more urgent” cases !! She is still waiting in a room with 3 Patients right now while I am writing this. They ask for too much extra money if you wanna move to a private room. The receptions people dont speak English, which is fine ( you are in Deitschland ! ) but it is not fine if you are not nice and professional when someone speaks English with you. Overall, find an alternative.