FLEXX Fitness & Courses Cologne-Porz image

FLEXX Fitness & Courses Cologne-Porz

Gym

😠 Great value for money used to be... from one day to the next the price almost doubled. And that during an existing contract. Simply deduct the new, increased contribution. Very unprofessional. Very unfortunate. This could have been conveyed more professionally. Terminated immediately. Therefore, I u... People often mention sehr, good,


Address

Max-Reichpietsch-Straße 4, 51147 Köln, Germany

Website

www.ai-fitness.de

Contact

+49 1579 2633551

Rating on Google Maps

4.30 (513 reviews)

Open on Google Maps

Working Hours

  • Sunday: 7 am to 10 pm
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: sehr (9) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andreas P. 9 months ago on Google • 85 reviews
    Great value for money used to be... from one day to the next the price almost doubled. And that during an existing contract. Simply deduct the new, increased contribution. Very unprofessional. Very unfortunate. This could have been conveyed more professionally. Terminated immediately. Therefore, I unfortunately have to correct and withdraw the originally good rating. This is not how you treat loyal customers who have paid consistently even during the Corona restrictions. In addition, the maintenance and condition of individual devices now leaves a lot to be desired.
    43 people found this review helpful 👍

  • 1/5 Anastasiia N. 9 months ago on Google
    Was shocked by the price increase as opposed to the contract. This looks like a real scam. I suggest everyone collect signatures and file a class action lawsuit.
    18 people found this review helpful 👍

  • 1/5 Jesus P. 3 months ago on Google • 40 reviews New
    Impossible to cancel contract for months no communication at all
    2 people found this review helpful 👍

  • 5/5 Michel H. 7 months ago on Google • 40 reviews
    Good Fitness center. With day passes

  • 4/5 Svetlana S. 3 years ago on Google • 40 reviews
    Nice place for training

  • 1/5 Maximilian T. 2 months ago on Google • 12 reviews New
    The existing good reviews build on the satisfaction of the previous operator Flexx Fitness. The new operator would probably have a consistently bad rating, as can be seen in the reviews <5 months. Like most people, I had taken out my subscription to Flexx Fitness. After the change of operator, premiums increased without notice. I then canceled the direct debit and asked for clarification. Contract was reduced back to the old contribution. Consequence: the following 2 months were debited normally by direct debit. In December I received mail saying that the last 4 payments were missing + late payment fee. The notifications regarding the change of operator and the increase in contributions did not comply with the legal formal requirements. There is also no hotline to quickly resolve the problem and emails are not responded to. I can only recommend everyone to avoid this store. Cheater!
    5 people found this review helpful 👍

  • 1/5 Pritesh G. 8 months ago on Google
    Looks like a real scam. * Price increased without any notification and against contract (old price 20€ new price 30€) * No answers to email * Not reachable by phone call Beware of it and recommend joining another fitness studio.
    7 people found this review helpful 👍

  • 5/5 armednation 4 years ago on Google • 23 reviews
    Top!
    1 person found this review helpful 👍

  • 5/5 Mohammad T. 1 year ago on Google • 20 reviews
    Very good fitness centre 🏋️‍♀️

  • 1/5 Claus S. 2 months ago on Google • 13 reviews New
    Dear fitness team, I'm now taking the recession route because communication seems to be broken somehow... maybe I did something wrong or something went wrong for you... My son has been studying in Chemnitz since October... me I've already sent all the certificates...but my contribution is still being deducted...I've already specifically asked for a call back and don't understand why no one is answering...do I have to report it to the police? There has to be another way... so please... Something went wrong... now you have to make the best of it from both sides... I'm looking forward to deleting this review...
    1 person found this review helpful 👍

  • 4/5 Sivasurya S. 6 years ago on Google • 10 reviews
    Cheap. Wide variety of machines. Less crowded after 7pm..

  • 5/5 Flex 1 year ago on Google
    Im großen und ganzen super. Andere Fitnessgeräte währen noch ganz schön. Oder das ich der App sehen könnte, wie lange ich trainiert habe. Desweiteren könnte der Bereich von Rückenzirkel von Dr. Wolff, in Porz abgeschafft werden und daraus mehr ein Raum genutzt werden für Matten etc. da diese Geräte viel zu wenig genutzt werden. Der Respekt hier in dem Studio untereinander ist super, egal welcher Kultur man angehört.
    2 people found this review helpful 👍

  • 2/5 Hiya M. 7 months ago on Google
    Good ambience with lots of equipment. I went there for a trial and I was dissatisfied since no one gave us any tour and told us just to figure out on our own. We had a few questions but there was no one in the reception since it was Sunday. So my question was why are they giving appointments for trials, charging 6€ and then just leave? Obviously there will be questions and I need answers... If it was out of their office hours they shouldn't have offered any trial appointments 🤷🏻‍♀️🤷🏻‍♀️ Not going back!
    2 people found this review helpful 👍

  • 2/5 Ali J. 2 years ago on Google
    Cheap place
    2 people found this review helpful 👍

  • 5/5 Jurij S. 2 years ago on Google
    (Translated by Google) I feel great after 4 weeks of separation, I'm happy to continue)) (Original) Ich fülle mich nach 4 Woche trenning toll aus, mache gerne weiter ))
    1 person found this review helpful 👍

  • 4/5 Heinz H. 2 years ago on Google
    Sehr schönes Fitnessstudio! Gehe gerne hin. Leider hat es einen Makel den man aber sehr schnell ändern kann. Es gibt immer vereinzelt Leute, die auf der Trainingseinheit mit der Freisprecheinrichtung laut telefonieren. Es stört sehr! Wenn man die Leute höflich auffordert Es zu unterlassen werden sie noch frech. In anderen Einrichtungen ist telefonieren nicht erlaubt. Könnte man hier auch veranlassen. Ich hoffe die Leitung denkt darüber nach! Gruß
    1 person found this review helpful 👍

  • 5/5 Frank K. 2 years ago on Google
    (Translated by Google) Huge, nicely furnished studio. Modern, very clean and professional, there is a lot on offer for little money. Recommendable. (Original) Riesiges, ansprechend ausgestattetes Studio. Modern, sehr sauber und professionell, für kleines Geld wird hier viel geboten. Empfehlenswert.

  • 5/5 I.P.D 2 years ago on Google
    (Translated by Google) I mostly train in the Wahner Flexx. Everything is super clean and well-kept here. Very friendly staff. I find the monthly amount incredibly cheap, especially since you can also use the other branches. I recommend with a clear conscience. (Original) Ich trainiere meistens im Wahner Flexx. Hier ist alles super sauber und gepflegt. Sehr freundliches, Personal. Den monatlichen Betrag finde ich unglaublich günstig zumal man auch die anderen Filialen nutzen kann. Empfehle ich mit gutem Gewissen weiter.

  • 5/5 Kamyab 2 years ago on Google
    (Translated by Google) Great gym. All courses are top (regardless of whether you are a professional or a beginner). The employees (trainers) are always very nice, motivated and helpful. In general, the whole studio is pleasant. You feel very comfortable and everything is really clean. There is also plenty of on-site parking. (Original) Super Fitnessstudio. Alle Kurse sind Top (egal ob Profi oder Anfänger). Die Mitarbeiter (Trainer) sind immer sehr sehr nett, motiviert und hilfsbereit. Generell ist das gesamte Studio angenehm. Man fühlt sich sehr wohl und alles ist echt sauber. Parkplätze gibt es auch reichlich vor Ort.

  • 5/5 Christina Jungblut - P. 1 year ago on Google
    (Translated by Google) Super nice reception very good care without prior registration. Great studio with a wide range of equipment. Pleasant audience, good ventilation, large selection of drinks so all around to feel good. I would love to train here again. (Original) Super netter Empfang sehr gute Betreuung ohne vorherige Anmeldung. Tolles Studio mit einer großen Auswahl an Geräten. Angenehmes Publikum, gute Belüftung, große Auswahl an Getränken also rundum zum wohlfühlen. Komme gerne wieder hier trainieren.

  • 4/5 Heike S. 2 years ago on Google
    (Translated by Google) Everything ok, only that devices are often out of order for a long time and it is not that clean there. Otherwise friendly staff, but they do not point out incorrectly performed exercises. You can't expect much at the price. (Original) Alles ok, nur das oft Geräte sehr lang kaputt sind und es dort nicht ganz so sauber ist. Sonst freundliches Personal, die aber nicht auf falsch ausgeführte Übungen aufmerksam machen. Bei dem Preis kann man wohl auch nicht viel erwarten.

  • 4/5 L M. 2 years ago on Google
    (Translated by Google) Nice and big gym. Everything was very clean. Large course room that is well ventilated. The only star deduction for the only possible waiting area. These are uncomfortable chairs at cold tables. Not a nice place to wait for your training partner. I preferred to wait in the car. But great as a gym! (Original) Schönes und großes Fitnessstudio. Alles sehr sauber. Großer Kursraum der gut durchgelüftet ist. Einziger Stern Abzug für den einzig möglichen Wartebereich. Das sind unbequeme Stühle an kalten Tischen. Kein schöner Ort um auf den Trainingspartner zu warten. Habe lieber im Auto gewartet. Als Gym aber super!

  • 5/5 ꧁KᖇOᗰᗩT𖤓KᑌᖇDI꧂ 2 years ago on Google • 2 reviews
    Nice


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