3/5 Whitney D. 6 months ago on Google
Positives:
Great
service,
rooms
are
spacious
and
nicely
outfitted,
quiet,
with
great
blacklut
curtains.
Great
location,
central
to
cologne
city
center,
railway
station
and
cathedral.
Very
clean,
quiet,
and
comfortable.
Super
nice
staff,
...when
responding.
Negatives:
Lack
of
hot
water:
Currently
sitting
in
room
waiting
for
water
to
get
at
least
Luke
warm
so
I
and
my
family
can
shower,
or
at
the
least,
sponge
bath.
Reception
phone
line
unresponsive:
attempts
to
dial
reception
were
unsuccessful
for
roughly
30
minutes,
before
just
giving
up.
With
it
intermittently
being
busy,
but
no
option
to
hold,
or
the
phone
simply
not
being
answered.
Parking:
Parking
is
sparse,
the
staff
will
not
inform
you
if
the
garage
is
full,
so
it
was
a
waste
of
time
to
drive
down
there.
Whole
lot
of
people
think
their
cars
are
special
and
they
need
2
spaces,
instead
of
1,
leaving
spaces
"open"
on
the
digital
board,
but
no
option
to
fit.