Hilton Cologne image

Hilton Cologne

Hotel

Bright rooms & suites in a high-end hotel with a restaurant, plus a fitness room with a sauna. People often mention hotel, great, good, room, location, nice, stay, Hilton, breakfast, staff,


Address

Marzellenstraße 13-17, 50668 Köln, Germany

Website

www.hilton.com

Contact

+49 221 130710

Rating on Google Maps

4.30 (3.2K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (51) great (45) good (42) room (42) location (34) nice (32) stay (31) Hilton (31) breakfast (30) staff (28)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bernd B. 3 years ago on Google
    (Translated by Google) Of course I think our campsite is good. 😉 A note on your own behalf. Please take a look at our notes below the reviews. From this year we recommend reserving a parking space in advance due to the high demand. More information below. Stay healthy and cheerful. (Original) Ich finde unseren Campingplatz natürlich gut. 😉 Ein Hinweis in eigener Sache. Bitte schaut Euch unsere Hinweise weiter unten hinter den Rezensionen an. Ab diesem Jahr empfehlen wir wegen der großen Nachfrage, vorab einen Stellplatz zu reservieren. Infos dazu weiter unten. Bleibt gesund und heiter.
    5 people found this review helpful 👍

  • 2/5 Bill S. 1 year ago on Google
    Had a premium room. Have stayed in better Premier Inns.Holes in bed sheet cracked sink. Room not worth 300 euros per night. Room service for fresh milk and lemon 7 euros 1/2hr wait. Location in centre of town great for visiting everywhere. Staff friendly and helpful.
    3 people found this review helpful 👍

  • 5/5 Emily R. 3 months ago on Google • 434 reviews New
    A superb hotel perfectly situated in the heart of the city, just a stone's throw away from the cathedral and Christmas markets, making it incredibly convenient for our travels. While the rooms are somewhat compact, they are well-equipped. What truly stood out, however, was the exceptional customer service from the front desk. Mr. Jan checked us in with utmost politeness, providing a room tailored to our preferences. Later in the night, Mr. Dario displayed even more politeness, assisting with our inquiries. Such outstanding service is crucial for a memorable holiday experience. We can’t already wait to come back.

  • 2/5 T. M. 3 years ago on Google
    (Translated by Google) Oh dear, that's more of a parking space than a campsite ... The location on the Rhine is great. But that's it, which is positive. Some garbage has to be disposed of yourself. No shower curtains! Shower sneeze in the passage! Shower coins are no longer appropriate! Sanitary facilities in the garage are old and not really inviting! Reception is not signposted, can only be found by asking the long-term campers. Still acceptable for 1-2 nights in transit, but no more than that! Addendum to the owner's answer: Then do something about it, how about if you at least put up a shower curtain and put out paper towels. That would be a start, maybe you can still paint a sign that says reception 😉 (Original) Ohje, das ist eher ein Stellplatz als ein Campingplatz... Toll ist die Lage am Rhein. Das wars aber auch schon was positiv ist. Müll muss teilweise selbst entsorgt werden. Keine Duschvorhänge ! Duschnieschen im Durchgang ! Duschmünzen sind nicht mehr zeitgemäß!!! Sanitäranlagen im Garagenanbau sind alt und nicht wirklich einladend!!! Rezeption ist nicht ausgeschildert, nur durch Nachfrage bei den Dauercampern zu finden. Für 1-2 Nächte auf der Durchfahrt noch annehmbar aber mehr auch nicht !!! Nachtrag zur Antwort vom Inhaber: Dann tut doch mal was dagegen, wie wäre es denn wenn ihr zumindest mal einen Duschvorhang anbringt und Papierhandtücher auslegt. Das wäre doch schon mal ein Anfang, vielleicht ist es euch noch möglich ein Schild zu malen auf dem Rezeption steht 😉
    2 people found this review helpful 👍

  • 1/5 vw d. 4 years ago on Google
    (Translated by Google) Not to be recommended (Original) Nicht weiter zu empfehlen
    2 people found this review helpful 👍

  • 4/5 Thor W. 4 years ago on Google
    (Translated by Google) Small uncomplicated campground. Since I was forewarned with the senior and even come from Cologne our registration was a nice little banter in which none came too short. 😁 The place for our tent and our car was the meadow right on the Rhine. Although summer holidays are we had enough space to sleep, barbecue and play ball. The price of 14 euros per night for a 3pers tent one adult and two children is also OK. Shower and toilet are fine but not more. (Original) Kleiner unkomplizierter Zeltplatz. Da ich beim Senior vorgewarnt war und selbst aus Köln komme war unsere Anmeldung ein nettes kleines Geplänkel in dem keiner zu kurz kam. 😁 Der Platz für unser Zelt und unser Auto war die Wiese direkt am Rhein. Obwohl Sommerferien sind hatten wir genug Platz zum schlafen, grillen und ballspielen. Der Preis von 14 Euro pro Nacht für ein 3pers Zelt einen Erwachsenen und zwei Kinder ist auch OK. Dusche und Toilette sind in Ordnung aber mehr auch nicht.
    2 people found this review helpful 👍

  • 5/5 André M. 2 years ago on Google
    Very nice hotel, near the train station and the Cathedral. The staff is very welcoming and helpful, and they speak English extremely well. Our suite was huge, especially the bathroom. Due to the weather, we chose to order room-service two times and the food was great. The breakfast is also very good, with fresh products, lots of fruit and plenty of space for everyone. Great!
    2 people found this review helpful 👍

  • 3/5 Anni 3 years ago on Google
    (Translated by Google) Nice campsite! Cologne is easy to reach by bike. Nice operator. Easy and quick booking possible via the online system. Absolutely okay in terms of price! Points are deducted for the outdated sanitary facilities. Generally a nice place to stay, right on the Rhine. (Original) Schöner Campingplatz! Köln ist mit Rad super zu erreichen. Netter Betreiber. Einfache und schnelle Buchung über das Onlinesystem möglich. Preislich absolut in Ordnung! Punktabzugs gibts für die veralteten Sanitäranlagen. Generell aber ein netter Fleck zum Verweilen, direkt am Rhein gelegen.
    1 person found this review helpful 👍

  • 5/5 Steffen T. 3 years ago on Google
    (Translated by Google) Check out my video about this place on YouTube under * Steffen Theis *. Otherwise I can only say beautiful place, Cologne is easily accessible by tram or bike. Nice operator, great location. (Original) Seht euch auch mein Video zu diesem Platz auf YouTube unter *Steffen Theis* an. Ansonsten kann ich nur sagen schöner Platz, Köln ist gut mit der Strassenbahn oder Fahrrad erreichbar. Netter Betreiber, tolle Lage.
    1 person found this review helpful 👍

  • 4/5 Ralph H. 3 years ago on Google
    (Translated by Google) Idyllically located on the Rhine next to a campsite, good for taking a break from a bike tour and having a drink or something to eat. (Original) Idyllisch am Rhein neben einem Campingplatz gelegen, gut um mal eben während einer Radtour Pause zu machen und was trinken oder essen.
    1 person found this review helpful 👍

  • 4/5 Natalie B. 3 years ago on Google
    (Translated by Google) The pitches are a bit tight because tents are sometimes pitched in the middle. In the sanitary facilities you have to pass the showers to wash your hands, which is a bit unfortunate. But they are clean and equipped with new toilet lids. You should have a long cable with you for electricity, but you can also borrow it. The place is right on the Rhine and you can see it. There are a lot of dogs here. Which I personally don't think is bad because I have one myself. All in all, I think it's great here. (Original) Die Stellplätze sind etwas eng, weil in der Mitte dann noch teilweise Zelte aufgeschlagen werden. In den sanitären Anlagen muss man an den Duschen vorbei um sich die Hände zu waschen, was etwas unglücklich ist. Sie sind aber sauber und mit neuen WC Deckeln ausgestattet. Strom sollte man ein langes Kabel dabei haben, dies kann man aber auch leihen. Der Platz ist direkt am Rhein und diesen kann man auch sehen. Hier sind sehr viele Hunde. Was ich persönlich nicht schlimm finde, da ich selbst einen dabei habe. Alles in allem finde ich es hier klasse.
    1 person found this review helpful 👍

  • 5/5 Tommy G. 3 years ago on Google
    (Translated by Google) The place, the bar, the people, the waitress and of course the AfA Klaus are just cult. Of course the sanitary facilities could be nicer, but not for the price! We'd love to come back 😘 (Original) Der Platz, die Kneipe die Leute die Bedienung und natürlich der AfA Klaus sind einfach nur Kult. Natürlich könnten die Sanitären Anlagen hübscher sein, aber nicht für den Preis! Wir kommen gerne wieder 😘
    1 person found this review helpful 👍

  • 3/5 Michael W. 3 years ago on Google
    (Translated by Google) Directly on the Rhine but for an overnight stay 20, - € paid far too expensive I won't be back (Original) Direkt am Rhein aber für eine Übernachtung 20,-€ bezahlt viel zu teuer ich komm nicht wieder
    1 person found this review helpful 👍

  • 5/5 Smile 4 years ago on Google
    (Translated by Google) Price performance is great. It leads a direct and beautiful way to the cathedral, with bicycles well to reach. (Original) Preis Leistung ist top. Es führt ein direkter und schöner Weg zum Dom, mit Fahrrädern gut zu erreichen.
    1 person found this review helpful 👍

  • 4/5 Viktor H. 4 years ago on Google
    (Translated by Google) I thought it was perfect. 5 days directly on the Rhine. The small bay allows swimming, which I have done. The tenant was found quickly. Numeric code lock in front of the toilets. Hygiene acceptable. The city of Cologne and Leverkusen very close. On the campsite almost daily change of nice visitors. On weekdays almost empty, well filled on weekends. (Original) Ich fand es perfekt. 5 Tage direkt am Rhein. Die kleine Bucht ermöglicht schwimmen, was ich auch gemacht habe. Der Pächter war schnell gefunden. Zahlencodeschloss vor den Toiletten. Hygiene akzeptabel. Die Großstadt Köln und Leverkusen ganz in der Nähe. Auf den Zeltplatz fast täglicher wechsel von netten Besuchern. An Wochentagen fast leer, am Wochenende gut gefüllt.
    1 person found this review helpful 👍

  • 5/5 Dagmar T. 4 years ago on Google
    (Translated by Google) A great campground in Cologne as on vacation (Original) Ein toller Kölner Campingplatz wie im Urlaub
    1 person found this review helpful 👍

  • 2/5 Richard N. 2 years ago on Google
    The furniture is old and not very clean. The only good thing: the hotel is close to the main station and you can get a nice view. But if you want to stay in a nice and well maintained hotel - this is the wrong place! Stay away and find a better place!
    1 person found this review helpful 👍

  • 5/5 Anna K. 2 years ago on Google
    Absolutely wonderful hotel. I arrived quite earlier than the check in time and my room was already ready, which I really appreciated. The staff at the reception were fantastic, so kind and helpful and in a great mood. The room was just great, very clean, comfortable bed, everything that I needed was there. The conference room for our business meeting was also perfect. I would give even more than 5 stars :)
    1 person found this review helpful 👍

  • 5/5 Brittany A. 1 year ago on Google
    Clean, large, and comfortable room. Breakfast was busy with River Cruise folks, so be sure to give yourself some extra time. The parking garage spots are limited, 32 Euro a day, about what you'd expect (or less) for the location. Very short walk to the river front, train station, cathedral, shopping and dining.
    1 person found this review helpful 👍

  • 1/5 Ruben H. 1 year ago on Google
    Let me tell you a story about disappointment. Checked in and went to look for parking. The garage is marked incorrectly, the second section is being used by sixt rental car and they still have signs saying there are spots open. My friend got to his room and it was not cleaned, garbage still there from the last guests. I had to ask them if they had another room, I wasn't even offered a solution and had to cone up with a plan for them. The hotel gives chips for free drinks at the bar, waste of effort. You can only drink beer and soft drinks. We asked for a vodka lime and got what was on the picture. Their "upscale" bar is a joke the waiter was rude even by German standards. The staff at breakfast was awesome and did not reflect the rest of the hotel. The rooms are very old and in serious need of renovation. Cologne is dilapidated city and it seems Hilton let this hotel go the same way. By far the most disappointing stay at a Hilton ever. This made me question my loyalty to Hilton.
    1 person found this review helpful 👍

  • 4/5 Ian B. 8 months ago on Google
    Great location a block from the station. Really quiet quiet given how central it is. Not enough lifts, so the wait can be long. There is a second bank of lifts at the other end of the hotel, but on check in these are not flagged to you. Breakfast was pretty good and lots of space. The price at around 120 euros was good, the bed very good and a great shower. No fridge in the room and the water was very expensive, but the tap water is good to drink.
    1 person found this review helpful 👍

  • 1/5 Anne-Marie C. 3 years ago on Google
    (Translated by Google) We were at the campsite in mid-October and only had bad experiences. No direct communication with the operators possible, online registration carried out and still no feedback about the numeric code for the showers or the power supply. The guy in the adjoining restaurant was super unfriendly and fat. The only thing that went smoothly was the transfer of the money, which we will now get back. The place on the Rhine should be the last stop on our vacation, which we then broke off prematurely. Simply terrible. 0 stars for 0 service (Original) Wir waren Mitte Oktober auf dem Campingplatz und haben ausschließlich schlechte Erfahrungen gemacht. Keine direkte Kommunikation mit den Betreibern möglich, Online-Anmeldung durchgeführt und trotzdem keine Rückmeldung über den Zahlencode für die Duschen oder die Stromversorgung bekommen. Der Typ in dem anliegenden Restaurant war super unfreundlich und dickfällig. Das Einzige, was reibungslos geklappt hat, war die Überweisung des Geldes, welches wir uns jetzt zurückholen werden. Der Platz am Rhein sollte die letzte Station unseres Urlaubs sein, den wir dann vorzeitig abgebrochen haben. Einfach furchtbar. 0 Sterne für 0 Service

  • 4/5 Marcus M. 3 years ago on Google
    (Translated by Google) Beautiful campsite right on the Rhine. The owners are very nice and helpful. Only the sanitary facilities are a bit old but clean. Booking possible online without any problems. Clear recommendation 👍🏻 (Original) Direkt am Rhein liegender, schöner Campingplatz. Die Besitzer sind sehr nett und hilfsbereit. Lediglich die Sanitären Anlagen sind etwas in die Jahre gekommen aber sauber. Buchung problemlos online möglich. Klare Empfehlung 👍🏻

  • 5/5 Lukas K. 3 years ago on Google
    (Translated by Google) Really very nice administration. Prompt response to emails, clean space and appropriate prices. We were really happy to be there! (Original) Wirklich sehr nette Verwaltung. Prompte Antwort auf Mails, sauberer Platz und passende Preise. Wir waren sehr gerne da!

  • 5/5 Juan J. 3 years ago on Google
    (Translated by Google) Simple reservation system with choice of seats. Place very nicely located directly on the Rhine. Friendly staff. Sanitary facilities old, but also very clean. You have to bring your own toilet paper. (Original) Einfaches Reservierungssystem mit Platzwahl. Platz sehr schön direkt am Rhein gelegen. Freundliche Mitarbeiter. Sanitäranlagen alt, aber auch sehr sauber. WC-Papier muss man selber mitbringen.

  • 1/5 Andreas V. 3 years ago on Google
    (Translated by Google) I beg your pardon? What are employees there for? So that you can put up shower curtains yourself? Dat, dat staff are paid for it, you probably forget something, is a bit of an understatement with the garbage but the answer from the alleged campsite operator / employee is monstrous and completely inappropriate, it is a pity that you can not assign zero stars or in this case, minus stars (Original) Wie bitte?Wofür sind Angestellte da?Damit man selber Duschvorhang anbringt? Dat,dat Personal dafür bezahlt wird,vergisst man wohl,etwas,ist etwas untertrieben mit dem Müll aber die Antwort vom ANGEBLICHEN CAMPINGPLATZ BETREIBER/ANGESTELLTEN IST UNGEHEUER UND VOLL UNANGEBRACHT,SCHADE DAT MAN NICHT NULL STERNE ODER IN DIESEM FALL,MINUS STERNE vergeben KANN

  • 5/5 Monique M. 3 years ago on Google
    (Translated by Google) My boyfriend and I visited the campsite a while ago and we really enjoyed it. Friendly staff. Very nice parking space. We cannot report anything negative. We liked it a lot. (Original) Mein Freund und ich haben den Campingplatz vor einiger Zeit besucht und es hat uns sehr gut gefallen. Freundliches Personal. Sehr schöner Stellplatz. Wir können nichts negatives berichten. Es hat uns gut gefallen.

  • 4/5 iamat0n �. 3 years ago on Google
    (Translated by Google) Great campsite with a good Rheinplatz, you can rent a pitch directly on the website, which I think is very good! Unfortunately, I only give 4 stars, because 1. you don't get hot water for washing up and 2. because you have to look for the owner to be shown your parking space. Otherwise a great place to camp there in the north of Cologne, you can recommend it! (Original) Toller Campingplatz mit gutem Rheinplatz, man kann über die Website direkt einen Stellplatz mieten, was ich sehr gut finde! Ich gebe leider nur 4 Sterne, da man 1. kein warmes Wasser für den Abwasch bekommt und 2. weil man die Besitzer suchen muss um seinen Stellplatz gezeigt zu bekommen. Ansonsten sehr toller Platz um dort zu zelten im Norden von Köln, kann man weiterempfehlen!

  • 5/5 Georg D. 3 years ago on Google
    Ok

  • 3/5 Detlef P. 3 years ago on Google
    (Translated by Google) Nice little place, always happy to come back. (Original) Netter kleiner Platz, kommen immer wieder gerne.

  • 5/5 R. L. 3 years ago on Google
    (Translated by Google) Cozy place with a great view. Only stood here 1 night (Original) Lauschigen Plätzchen mit tollem Blick. Nur 1 Nacht hier gestanden

  • 5/5 Anna S. 3 years ago on Google
    (Translated by Google) It was very nice toilet facility very clean (Original) Es war sehr schön WC anlage sehr sauber

  • 5/5 anna m. 3 years ago on Google
    (Translated by Google) Very clean and tidy place on the banks of the Rhine. Great local restaurant. (Original) Sehr sauber und ordentlicher Platz am Rheinufer. Tolle Gaststätte vor Ort.

  • 5/5 khac-uyen N. 3 years ago on Google
    Simple, open, clean and friendly, great view of the Rhein.

  • 4/5 Jonathan K. 3 years ago on Google
    (Translated by Google) A wonderful village atmosphere on the campsite and the restaurant opposite. The only pity is that the sanitary facilities are a bit run down and the showering costs extra. (Original) Eine Wunderbare Dorfatmosphäre auf dem Campingplatz und dem gegenüberliegenden Restaurant. Schade ist nur, dass die Sanitäranlagen ein wehnig heruntergekommen sind und das Duschen extra kostet.

  • 5/5 Albert R. 3 years ago on Google
    (Translated by Google) Idyllic, quiet and when the weather is nice you can have a delicious wheat beer and grated cake. Nice route for cyclists 🚴. 😋 (Original) Idyllisch, ruhig und bei schönem Wetter kann man ein leckeres weizen Bier und reibekuchen zu sich nehmen. Schöne Strecke für Radfahrer 🚴. 😋

  • 4/5 Wilhelm D. 3 years ago on Google
    (Translated by Google) A green oasis located directly on the Rhine, not far from the megacity Cologne. The rural surroundings are quiet. Nearby public transport stops offer quick connections to the city. Space well managed and clean. Toilets and washing / shower facilities a little small in places, but cleaned every day. Restaurant with good home cooking right on the square. All in all recommendable. (Original) Eine direkt am Rhein gelegene grüne Oase unweit der Millionenstadt Köln. Durch die ländliche Umgebung ist Ruhe angesagt. Unweit gelegene Haltestellen vom ÖPNV bieten schnelle Verbindung in die City. Platz gut geführt und sauber. Toiletten und Wasch/Duschanlage etwas gering an Plätzen, aber täglich gesäubert. Gaststätte mit gut bürgerliche Küche direkt am Platz. Alles in Allem empfehlenswert.

  • 5/5 Ute K. 3 years ago on Google
    (Translated by Google) Very nicely located place, only 13 km by bike to the center, restaurant on site, everything was very uncomplicated, price-performance ratio: TOP! Sanitary facilities ok and absolutely clean. The bad reviews here are in no way understandable. We love to come back :-) (Original) Sehr schön gelegener Platz, nur 13 km mit dem Rad ins Zentrum, Restaurant vor Ort, alles sehr unkomliziert, Preis-Leistung: TOP! Sanitären Einrichtungen ok und absolut sauber. Die schlechten Bewertungen hier sind in keinster Weise nachvollziehbar,. Wir kommen gerne wieder :-)

  • 5/5 Maik S. 4 years ago on Google
    Top

  • 4/5 kristina A. 4 years ago on Google
    (Translated by Google) Nice place. Everything easily accessible by bike. Gladly again. (Original) Schön gelegener Platz. Mit dem Fahrrad alles gut erreichbar. Gerne wieder.

  • 5/5 Shark D. 4 years ago on Google
    (Translated by Google) Very nice campsite, right on the Rhine. The atmosphere is great and quiet. (Original) Sehr schön gelegner Campingplatz, direkt am Rhein. Die Atmosphäre super und ruhig.

  • 3/5 Philipp J. 4 years ago on Google
    (Translated by Google) Very personal. Reception in the kitchen from the owner. Locations are clean but already relatively old. (Original) Sehr persönlich. Rezeption in der Küche vom Besitzer. Örtlichkeiten sind sauber aber schon relativ alt.

  • 5/5 Lydia K. 4 years ago on Google
    (Translated by Google) I would love to come back! (Original) Komme gerne wieder!

  • 5/5 Christoph van der H. 4 years ago on Google
    (Translated by Google) Great movie and some pictures of the band (Original) Toller Film und ein paar Bilder von der Band

  • 5/5 Gerald W. 4 years ago on Google
    (Translated by Google) Gorgeous ambience right on the Rhine (Original) Herrliches Ambiente direkt am Rhein

  • 3/5 Michael H. 4 years ago on Google
    (Translated by Google) we liked it very much ... the senior and the junior were really nice ... well maintained area ... super view over the Rhine ... we will gladly come back (Original) uns hat's sehr gut gefallen...der senior und der Junior waren echt nett...gepflegtes Gelände... Superblick übern Rhein...da kommen wir gerne wieder

  • 4/5 Reinhild H. 4 years ago on Google
    (Translated by Google) Very nice, quiet and natural (Original) Sehr schön, ruhig und naturbelassen

  • 3/5 Dietmar R. 4 years ago on Google
    (Translated by Google) Beautiful place but unfortunately the sanitary facilities left a lot to be desired. (Original) Schöner Platz aber leider lassen die Sanitären Anlagen zu wünschen übrig.

  • 5/5 Aoife 2 years ago on Google
    We stayed at this hotel last weekend and overall we had a good experience with the hotel. There were some small issues with housekeeping, where our room was not serviced after asking for it on check in, and not enough towels were left after servicing. However all these were fixed after explaining our issue to reception. Food at the hotel was very good. Breakfast was excellent and dinner in the Konrad restaurant was also very good. Location of the hotel excellent. We even had a view of the cathedral from our room!

  • 5/5 RedBear S. 2 years ago on Google
    Our stay here was exceptional. We love the breakfast. The room was comfortable but could use more storage. The staff were AMAZING! This was our second stay here and we will be back.

  • 5/5 Mike H. 2 years ago on Google
    We had a wonderful stay at the Cologne Hilton. Perfect location close to the Domplatz and the main train station. Our rooms had a view of two beautiful cathedrals nearby, including the big famous one. Plenty of tourist activities in the area. The beds are very comfortable, I slept great! Good for jet-lagged travelers too because the blackout curtains did a great job. The lobby was under construction but it's going to be gorgeous when it's done. Strong covid protocols are in place. Loved it, will stay again.

  • 4/5 Graziani 2 years ago on Google
    Great location within few steps to Cologne Cathedral. Breakfast was lovely and the personnel is nice. The hotel is under renovation till the end of month.

  • 5/5 Scott M. 2 years ago on Google
    Very comfortable hotel for my family. Excellent location less than 5 minute walk to train station and Cathedral. Staff were very friendly, and spoke fluent English.

  • 3/5 twburnskc 2 years ago on Google
    This is a decent hotel, but me and all of the other guests in our party complained about the pillows. They fall as flat as a pancake within minutes of putting your head on them. Noone in our party could sleep properly.

  • 5/5 Nick Bowden C. 2 years ago on Google
    Excellent accommodations and food & beverage services. COVID-19 mitigation efforts were in place and [politely] enforced. Staff were especially proficient, courteous, and engaging. We will use this hotel as our base camp when we return (with friends) in Oct 2022. Hilton-flagged properties rarely disappoint, but the Hilton Cologne exceeded my expectations.

  • 5/5 Lynn W. 2 years ago on Google
    Had a great 2 night stay, upgraded to a suite. Room was spacious and shower was nice. Good breakfast, fresh made eggs. Good location close to the train station and cathedral

  • 4/5 Thomas D. 2 years ago on Google
    A good hotel, nice rooms with high ceilings and a lot of wood, perfect location with good views of the cathedral, and an excellent breakfast. Service though is patchy. Confusion about the rate at check-in, housekeeping came past 17:00 on Sunday. Benefits for Gold and Diamond members identical. Excellent value for money most of the time.

  • 5/5 iTravel 2 years ago on Google
    Very good location. Only few minutes walk from the main train station and the cathedral. Only few minutes walk from shopping area, Christmas market, bridge and old town. The front desk staff was friendly and helpful.

  • 5/5 B R. 2 years ago on Google
    A perfect location to see the city. A short very walk to the Dom, the old town, the river, and shopping. The staff was super friendly, and the rooms are great. Unfortunately the bar was currently being remolded, but they had a temporary one set up in the restaurant so we enjoyed some cocktails. The bar staff was very friendly and accommodating. Parking is directly under the hotel, so it was very easy to find. Overall we had a pleasant stay.

  • 4/5 Regis B. 2 years ago on Google
    Staff has been very helpfull during stay. We arrived late first day (after 22:30). We wanted to eat something. Kitchen had closed at 22:00 but Bar maid proposed to prepare a goulash soup. That was so good and so kind. All the staff has been so kind and professional during our 2 nights stay. Danke

  • 5/5 Niall B. 2 years ago on Google
    Superb hotel for business, really great location for city access and transport. If you are on holiday you can specifically ask when booking for a room with a view of the city and cathedral. Very helpful staff, excellent service all round

  • 5/5 Daniel P. 2 years ago on Google
    Excellent service throughout our trip. Staff were very friendly and made us feel welcome. Would definitely return. The hotel bar and restaurant, The Pigeon Post was amazing, cocktails were fantastic and off menu requests were accommodated, food was very good quality and the customer service was the best I’ve received at any hotel.

  • 4/5 Ms. P. 1 year ago on Google
    This hotel was very nice. Breakfast was good. The towels had to be changed when I got there as they were not the cleanest. They offered me a drink voucher for the inconvenience, however I didn't use it. I requested they swap for the breakfast I paid for instead, and they agreed. The staff was very friendly and apologetic. If stay here again. The location was great.

  • 5/5 Swedish W. 2 years ago on Google
    I love this place. My stay was perfect. Staff was excellent. Breakfast was amazing. Will definitely be using Hilton from now on. Price was also surprisingly inexpensive as well. They think of everything even with the kids room.

  • 5/5 Manoj T. 1 year ago on Google
    Location is awesome, 3-5 minutes walk to the main station, cathedral and river front. Nicely maintained. Room and Hotel was good as any new Hilton property. Bar was great

  • 5/5 Zach P. 2 years ago on Google
    Room was good size and quality. Front desk was very helpful and nice. Location was good to leave vehicle parked and walk around the city. Breakfast had good choices and bar had good beverages.

  • 5/5 Piya (Nattawud) S. 1 year ago on Google
    It's near main transportation. it's easy to walk to attractive places. staffs are friendly. various food in the breakfast. various equipment in the fitness. the single room is big for 1 person. I will stay again if I travel in cologne.

  • 5/5 鹅狗 1 year ago on Google
    I was not satisfied with the hotel I had booked, and I made a last-min booking with Hilton using the App. As always, Hilton will provide you what you want, a cozy, clean, nice, and warm stay. You may feel like Hilton is a little bit old, but it provides everything you need. The breakfast is great. It is super close to the cathedral and the Hbf.

  • 3/5 Misa P. 1 year ago on Google
    For a Hilton this stay,was sub par. Had to move rooms since the TV was broken, which though a nuisance not a drama. Unfortunately my room was not made the next day. I assume housekeeping was not informed about the room change. I would like to give a shout out to the staff who were really awesome and amongst the friendliest in an Hilton I have stayed. This make up for a very lot. Thanks so much.

  • 5/5 April Young I. 1 year ago on Google
    They are so accommodating, friendly, and clean! I absolutely loved everything about my stay. Their breakfast was amazing too. Strongly recommended!

  • 5/5 haim o. 1 year ago on Google
    The Hilton Hotel in the city of Cologne in Germany is a great hotel. The location is great in the city center next to the gothic cathedral Europe's largest Catholic church located in the city center which is its main destination. Very close to Cologne's excellent train station and a short walk away. I must say that the service at the hotel is excellent. The service clerks are very friendly, stunning, cute, charming. The rooms are very nice and also comfortable, the bed is comfortable, and the bathroom is great. The service at the hotel is really amazing. The city of Cologne itself is a wonderful city with lively and colorful streets full of shopping stores and restaurants. It is located in the North Rhine-Westphalia region in western Germany, the largest city in this region, and the fourth largest city in Germany as a whole. I really enjoyed my vacation at this hotel. It was a lot of fun and many thanks to the excellent team who provided good service.

  • 4/5 Paul W. 1 year ago on Google
    Have stayed here a couple of times. The 2nd time (in Oct 2022) we had a family (2 inter-connecting) room. Lovely & clean, with good bathrooms and fast power showers. However it was on the ground floor with a view of a back of another building (not great). Perfectly situated and a stones throw from the Cathedral, main railway station and shops/high st. Price is as expected for a Hilton that is centrally located. We would stay here again.

  • 5/5 Karthik P (Zyon P. 1 year ago on Google
    We had three people staying in a room and they were very hospitable. The man who was cleaning the rooms was very sweet, he waited for us to to leave before cleaning the room and even left us an extra bottle of water. The rooms are very clean. Only downside but not major is that you can hear the church bells if you want to have a sleep in and that can be annoying. Breakfast options very good had a few vegan and plant based options.

  • 5/5 Emma O. 1 year ago on Google
    Spent a long weekend for the Christmas markets, the whole thing was wonderful. The hotel was clean, comfy and the staff were all friendly and helpful (and spoke great English). The only upset was running out of white bread Monday morning but, as there is a whole selection of breakfast options I was able to make do 😁

  • 5/5 Stuart B. 1 year ago on Google
    What a relief to come back to a hotel after 3 yrs and find it as delightful as it was in 2019! Friendly staff, warm comfortable quiet clean rooms a stones throw from the Cathedral. You might hear the bells, but that just says it's breakfast time!

  • 5/5 Xandra Van W. 1 year ago on Google
    Outstanding place in the heart of the city ! Extra star for the delicious and extensive breakfast buffet! Spacious junior suites with large bathroom and space to relax and work. These rooms have a tiny side view on the Dom Cathedral and can't be fully opened (those situated on the 7th floor). If you have a third person in the room, don't forget to ask the extra sheets for the sofa bed! ;-) Paid parking area located behind the hotel and through an underground staircase you have automatic direct access to the hotel ground floor. You can use a key card or a digital key on your mobile (ask the reception) for the elevators and rooms. Note: At 7 am sharp you will be awakened by the bells of the Cathedral ! 🤭

  • 5/5 Nicola P. 1 year ago on Google
    Located right downtown nearby the main cathedral. I couldn’t ask for a better room, a better service and an impeccable professionalism from the reception to the breakfast. Courtesy, readiness to assist, good care of the facilities . Strongly recommended a stay here

  • 4/5 ANAS A. 1 year ago on Google
    Great location close to the train station and walking distance to all attractions. Rooms are spacious but starting to feel a bit dated, nothing too concerning. The thermostat doesn’t seem to work properly as it never does what you tell it. Bathrooms don’t match the elegance of the rest of the hotel. The breakfast is amazing. Room service didn’t properly service both our rooms one night, leaving dirty cups, not refilling the tissues and water bottles. Also, the sofa bed is not a pullout sofa bed, it’s just a sofa big enough for an average height person to sleep on.

  • 1/5 許可幃 1 year ago on Google
    No early check-in, no upgrades, no executive lounge, and reluctant to give a late check-out without any explanation, then why bother earning my status? Diamond members, please AVOID this location, they value group guests more than their own members. The worst service I’ve ever received, the lady at the reception even pointed at me to “ask” me to check-in with her, and did it again at checkout, is it because I’m an Asian? The only thing I appreciated about this hotel is the girl at the egg station, she was so nice to everyone and smiled all the time.

  • 5/5 Stef A. 1 year ago on Google
    I’ve stayed in a lot of different Hilton Hotels, in Germany and the US, and the Hilton in Cologne has hands down been my favorite! Great yet quiet downtown location - however finding parking can be a bit challenging but is not impossible. Overall no noise complaints whatsoever. Clean and nice rooms. The beds were so comfortable!!!! The entire hotel was in tip top shape, no visible renovations due. It was clean! The breakfast buffet was huge and delicious. Staff at reception and the restaurant were the friendliest we’ve ever encountered. Will definitely be staying here again for all our future stays in cologne!

  • 5/5 Mike G. 10 months ago on Google
    Wonderful experience staying in this centrally located hotel. The service was first rate and the breakfast quite extensive. The room was very comfortable. Easily walking distance to the Cathedral, main train station, and many museums.

  • 4/5 Sheridan J. 9 months ago on Google
    Great location, good size rooms with all the usual facilities. The air con in our room was VERY noisy, like a lawn mower, so we had to switch it off to sleep, which wasn’t ideal.

  • 5/5 El C. 10 months ago on Google
    Great location near the cathedral and train station. Rooms are nice and breakfast is good, convenient for travelers. If you have a vehicle, parking can be a challenge, limited parking available and the area can be busy.

  • 3/5 Peter S. 10 months ago on Google
    This Hilton is in a pretty awesome locación, super central and quiet....at night I never had a problem sleeping and city center as well as central train station in walking distance. Rooms are absolutely outdated and do not justify the brand Hilton for this place....the bathrooms as well. However I'd like to note that the cervical was super nice and professional and everything was clean. The breakfast as always deserves an A+ just as you expect from a Hilton. In this hotel, really just the rooms are outdated and need to be renovated.

  • 4/5 Giuditta P. 10 months ago on Google
    Nice, on the second floor not much silence in the rooms. Convenient location, a short walk from the train station, the cathedral and the river. Varied and plentiful breakfast, pleasant bar area.

  • 5/5 J. 1 year ago on Google
    Very convenient location ( right next to the central train station and the cathedral), comfortable rooms, efficient and friendly hotel service/team! There’s a tipi in the family connecting room which is so sweet! I would definitely recommend it for the family with young children.

  • 5/5 McKnight R. 11 months ago on Google
    Beautiful hotel, great hotel restaurant, good views from the rooms. Great staff. Perfect location. Close to everything. Will stay here again. Highly recommend.

  • 5/5 Z S. 9 months ago on Google
    Second times staying at this hotel. Feels like home staying with Hilton! Great location, friendly staff and very clean! Highly recommended

  • 5/5 Ian C. 10 months ago on Google
    Great location near cathedral and train station. Excelent breakfast choices. Clean hotel and rooms. I was lucky to have view of cathedral spire from room.

  • 5/5 Ish S. 8 months ago on Google
    Rooms are spacious and comfortable. Staff is very helpful and great service. Wonderful buffet breakfast. Gym and sauna facilities are great. Equipment in good condition. Bathroom needs updating. Shower over bath with no grab rails. Great location 4mins walk from Kolhn Dome and central station

  • 4/5 Daniel K E. 8 months ago on Google
    The Hilton Köln is a member of the international chain located conveniently near the main station in the city. It is roughly a 10-15 minute walk from trains to reception, which is great for easy check-in overall the hotel is good, if it could use some updates to rooms. The staff are excellent and the breakfast is good as well. If you stay here familiarize yourself with the unusual lift layout, where individual lifts are located in several locations across each floor.

  • 1/5 Bianca S. 8 months ago on Google
    A never again experience. Reservation was altered from their side and we found ourselfs with 3 people and 2 beds. We helped install the extra bed in the room. They tried to charge us 100€ more than we initially booked and although we booked a corner room we were installed in a normal room. No available free tables at breakfast so we stood waiting untill other people were finished.

  • 1/5 Hari K. 8 months ago on Google
    I have kind of been having a rough week, and decided to impulsively come to Koln, tired as could be but still trying to find a cheap place to stay. Most places were sold out so I was prepared to spend if it was worth it. Decided to walk into Hilton to see if I could get a corporate discount. Had a lovely talk with an Italian man about my story and desperation to find a last minute place to stay. The corporate discount didn't apply to me so I thought I'd explore a bit more (still with suitcases and several bags, mind you.) I asked my new friend if there were any hotels or hostels down the side of the street. He said, 'Nah I don't think there's anything that way, man. (..) Trust me, I've been here for three months'. Instinctively, something told me to check that street out regardless. This wasn't a hidden alley or anything, literally less than 300m away there's a large sign on the side of the building that says 'H O S T E L'. I'm pretty sure you could even see it standing from Hilton. I'm writing this review because, Hilton needs to have some more self-respect for their brand. Don't try and fool your potential consumers in the hopes of a quick buck. I felt disrespected and betrayed after what I thought was a lovely conversation with the man. I returned later to express my feelings. I said "I felt disrespected, and you may genuinely not have known, but it felt a bit scummy to have you so blatantly lie to my face with a smile." - in the hopes that he would (at least) apologize - I get it, corporations make you stick to a script, but they shouldn't be to the extent of screwing over your fellow man. The man very quickly replied to me with a smile - "I have been here for that long and I have provided you with the best information I've got", subsequently implying that it's my problem and nothing to do with him. Bravo, Hilton. I think I'd rather stay on the street than ever visit a Hilton in my life ever again. Disgusting way to treat potential customers. P.S. The new place I'm staying at, the Station hostel just down the street was ~$25 compared to Hilton's $125. Just saying. Lovely place, had great company, great food and great vibes all for less than half of one night at this scummy corporation. P.P.S: You will see in their reply that there isn't a hit of remorse or an apology. Merely words, no actions.

  • 5/5 Ke B. 7 months ago on Google
    Great service, great rooms and awesome location close to cologne city center, railway station and cathedral. Super nice staff, a great breakfast buffet with all kinds of food and a chef choice for Omelettes or pancakes. We had a great stay.

  • 5/5 H. H. 8 months ago on Google
    Nice hotel. Good breakfast. Perfect central city location. Issue is that water was only for specific Hilton members for free. I paid more than 160€/night but should pay 6,5€ for room bottle water.

  • 5/5 Ivani J. 8 months ago on Google
    Right beside the train station, very convenient location. The restaurant (in the lobby but probably not a part of the hotel) downstairs was also nice, but they had us signed a disclaimer that the hotel is not responsible for food safety there. That was the first time I ever seen something like that.

  • 5/5 Rob K. 7 months ago on Google
    As a diamond member I have never been treated as well as I have at this location. Mr. Ahmed went above and beyond making my son and I feel welcome. I will absolutely stay at this location next time I am in the area.

  • 1/5 Jim F. 7 months ago on Google
    Got in late after a long day. Two women at check in, both waiting on one women. Went to bar restaurant, left after 12 minutes and no acknowledgement of sitting at a table staring at the staff of four who could not handle 4 persons at the bar and 8 tables. Walked out to search for food, but everything we found the kitchen closed at 10 PM. We were given a room in an adjacent building ad far from the front entrance as they possibly could put us. Two minute tour of the whole hotel to get to the room. I will have to look at my Hilton Rewards membership.

  • 3/5 Whitney D. 6 months ago on Google
    Positives: Great service, rooms are spacious and nicely outfitted, quiet, with great blacklut curtains. Great location, central to cologne city center, railway station and cathedral. Very clean, quiet, and comfortable. Super nice staff, ...when responding. Negatives: Lack of hot water: Currently sitting in room waiting for water to get at least Luke warm so I and my family can shower, or at the least, sponge bath. Reception phone line unresponsive: attempts to dial reception were unsuccessful for roughly 30 minutes, before just giving up. With it intermittently being busy, but no option to hold, or the phone simply not being answered. Parking: Parking is sparse, the staff will not inform you if the garage is full, so it was a waste of time to drive down there. Whole lot of people think their cars are special and they need 2 spaces, instead of 1, leaving spaces "open" on the digital board, but no option to fit.

  • 4/5 G.T.A S. 6 months ago on Google
    Very nice, good location, clean rooms, good price, only 1 problem: no parking, thats why 4 stars. They have a smal parking space wich is general city parking and its 32 euro a day and it was full. So we had to search for parking for a long time.

  • 5/5 Megan P. 6 months ago on Google
    We always prefer to stay at Hilton but the customer service was the best we have ever experienced. Everyone was super polite and helpful. Location is great for the price and the breakfast was amazing

  • 5/5 Zech S. 5 months ago on Google
    One of the best Hilton hotels I have stayed at. The location is a short walk from the hbf with lots of restaurant options around the area. The breakfast was great. I will book this hotel again when in the area.

  • 5/5 Eric S. 5 months ago on Google
    We recently stayed at the Cologne Hilton and wanted to especially recognize the fine meals we had at the main restaurant (The Pigeon Post). The food was exceptional, with the chef doing a great job of accommodating a special low salt dietary requirement of mine. In particular, however, we want to recognize the service provided by our waiter, Tom Winkelkötter, who not only was instrumental in arranging my dietary accommodation but also provided professional, attentive and courteous service throughout. After a long day, Tom made us feel relaxed and welcomed. Many thanks to Tom and the entire staff at the restaurant!

  • 2/5 Carlos P. 5 months ago on Google
    On arrival, our room, which we upgraded on arrival, smelled of sewer. After complaining at the reception we were moved to another much smaller room, this room despite suffering from bad smells as the initial one had mould stains in the corners of the shower cabinet. The beds and hygiene products - shower gel and shampoo - were not restocked on one of the days despite the room being empty from early that morning. On the final day, there was an issue with the warm water, and I had to have my morning shower at the fitness centre. Despite the politeness of the staff, this was not a positive experience, and I was very disappointed with the service.

  • 4/5 Toni M. 4 months ago on Google
    Location fantastic less than two minutes to the cathedral and short walk to shops and other places of interest. Hotel was good, room was nice and staff at reception were great. Breakfast although busy, we went at busiest times, was really good, large selection of foods and replenished regularly Downside was the service and the pigeon post bar, very very slow on both occasions we went. the second time we'd waited 10 minutes for someone to serve us so my partner went to the bar where he was told she would be over in a Second to take our order, the bar wasn't particularly busy but after another 10 minutes she still hadn't arrived and we needed to leave for the airport so just left. Just thought they could be a bit more 'on it'.

  • 5/5 Ken T. 4 months ago on Google
    A great place to stay, nice & central, close to the railway station & the Cathedral. They serve a nice buffet style breakfast to suit everyone. A lovey bar area called Pigeon Post to relax in. It was well worth the money, very friendly staff, I couldn't fault it.

  • 4/5 Pieter-Jan E. 4 months ago on Google
    Good hotel to visit the city and the Wheinachtsmarkten! Only 250 meter from the dom with a medium size underground garage! The building used to be a 1950’s post office, Nice architecture! Breakfast was great! Overall good experience!

  • 2/5 Mugur N. 4 months ago on Google
    Hello, Good things: - big rooms (we had king deluxe) - great location, near the Dom and the train station - comfy bed. Negative things: - when we arrived first time in the room, the carpet was not vacumed and it was dust on the foor; - the second day, the beds were untouched (not being made) and when we complained at the front desk, they transmitted the complaint to the housekeeping. In the night when we arrived back from a trip to Bruhl, we found the room cleaned BUT the housekeeping left us a "present" by letting all the windows opened, in the room beeing 14 degrees. - at the restaurant, at breakfast, it's very smelly and after you eat, you can't go out in the same clothes because you turn heads after you (and not in the good way :) ). - the hotel can't block the whole amount of money (for the stay + guarantee) and after a few days to charge another amount (the sum at the checkout). Now I have my account overcharged. The front desk should have kept the money from the initial block and return or block only the amount of money they needed. So again, not fair.

  • 5/5 Adam G. 4 months ago on Google
    Very accommodating hotel and management - we had a family emergency that required us to change our travel plans suddenly and they were very understanding and helpful. Much appreciated and will visit in the future!

  • 5/5 Tom S. 2 months ago on Google • 35 reviews New
    Very pleasant stay. I would like to point out the friendly front desk staff. They were the best, super helpful and accommodating and gave good restaurant recommendations :) The rooms are clean and modern. Book a King Bed room with cathedral view. The surcharge is worth it. :) Huge breakfast buffet and very delicious.


Call +49 221 130710 Open on Google Maps

Amenities


  • Hotel
    • ✓ Paid Wi-Fi
    • ✓ Paid breakfast
    • ✓ Paid parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Pet-friendly
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Fitness center
    • ✓ Bar
    • ✗ Pool
    • ✗ Business center
    • ✗ Airport shuttle
    • ✗ Smoke-free

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