5/5 skippyfcc 9 months ago on Google
This
is
a
fabulous
hotel
located
15
min
walk
to
the
nearest
tram
stops.
On
arrival,
the
two
gents
on
reception
could
not
find
our
booking
(lastminute.com
package....never
again
!
)
And
we
were
both
really
worried
at
the
possibility
and
hassle
of
having
to
find
another
hotel
for
our
4
night
stay.
First
off,
let
me
say
that
this
confusion
was
not
to
do
with
the
hotel,
but
entirely
with
lastminute.com
being
useless.....so.....I'm
going
to
single
out
the
manager
on
front
desk,
Kalech,
who
was
super
calm
and
very
professional
in
finding
us
a
room.
Not
only
that,
but
it
was
a
Rhine
facing
room,
and
he
also
included
breakfast
for
us
both
for
our
stay,
it's
so
nice
to
see
someone
who
takes
pride
in
there
job,
and
remains
calm
and
professional
when
faced
with
an
issue
like
ours.
As
for
the
hotel,
there
were
some
lovely
touches
that
make
a
stay
more
enjoyable,
flavoured
water
in
reception,
a
free
coffee
machine,
rooftop
terrace,
decent
gym
room
with
showers
and
toilet,
fully
opening
ceiling
high
window
in
room
which
is
unusual
in
today's
health
and
safety
world
!
The
shower
in
room
was
powerful
and
always
hot.yes
it
is
a
tad
noisy
with
window
open
but
you're
in
a
city
!
When
shut
it
was
pretty
well
soundproof.
Breakfast
was
good,
(thankyou
again,
Kalech)and
ran
till
midday
on
the
weekend.
Hotel
is
perfectly
sited
on
the
river,
right
next
to
the
chocolate
factory
and
big
wheel.
A
10
min
walk
towards
the
cathedral,
there
are
loads
of
restaurants
and
bars
and
easy
access
to
the
trams
which
are
really
good
value.
The
hop
on/off
siteseeing
buses,
and
land
train
stop
right
outside
the
front
of
hotel.
We
even
did
our
first
escape
room
which
was
sited
just
behind
the
chocolate
factory,
quite
optimistic
as
neither
of
us
speak
a
word
of
German
!
(The
girls
helped
us
quite
a
lot!)
All
in
all,
a
super
place
to
base
yourself
for
a
cologne
break,
would
not
hesitate
to
recommend
👌