DEICHMANN image

DEICHMANN

Shoe store

Trend-focused footwear chain with well-known brands & store-label shoes for men, women & children. People often mention shoes, shoe,


Address

Rhein-Center Köln, Aachener Str. 1253/1.OG, 50858 Köln, Germany

Website

stores.deichmann.com

Contact

+49 2234 942406

Rating on Google Maps

3.80 (125 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: shoes (7) shoe (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SUAR A. 1 year ago on Google • 476 reviews
    Gut

  • 1/5 Ra H. 2 years ago on Google • 17 reviews
    Absolutely not recommended! You can't pay with a €200 note in the morning because there won't be enough change in the cash register, and you'll then send the customer home dissatisfied and without any goods. In 2021, I expect a shoe retailer to be prepared for its customers and not to be forced to pay by card. Absolutely not customer oriented, very sad!
    2 people found this review helpful 👍

  • 1/5 Bertino G. 5 years ago on Google • 6 reviews
    What kind of crap is this? I bought a pair of shoes online and after wearing them for 3 weeks they were already completely expired. I wanted to complain and what was the answer? That the shoes are already older than 3 weeks even though I also showed the online order confirmation!!! I think it's a disgrace!!!!! What reason would I have to lie? I don't give a shit about the 20 euros but that's a matter of respect whether it's 20 euros or 100. I still spent money on it and then all that crap? No, never again!!! Very but very unfriendly staff.!
    2 people found this review helpful 👍

  • 1/5 ypselo y. 1 year ago on Google
    (Translated by Google) Super unfriendly You don't want to buy shoes here, the employees are incredibly snotty and cheeky I'd rather go to Schildergasse in the future. (Original) Mega unfreundlich Hier willste keine Schuhe kaufen,die Mitarbeiter sind unglaublich patzig und frech Da geh ich in Zukunft lieber zur Schildergasse.
    2 people found this review helpful 👍

  • 4/5 Tonja S. 5 years ago on Google • 116 reviews
    Show store in a big shopping mole. Good veriety, different prices

  • 4/5 Ray K. 4 years ago on Google • 93 reviews
    Cool

  • 5/5 Cosmin C. 5 years ago on Google • 66 reviews
    I love it

  • 1/5 Celine K. 8 months ago on Google • 15 reviews
    I bought shoes for my son today and, as 2 year olds can be, he was upset. The staff were absolutely derogatory and totally unfriendly. I know it's not easy as a salesperson, but please look for motivated staff. I can leave my money somewhere else.

  • 5/5 Helli S. 2 months ago on Google • 6 reviews New
    I have been a satisfied Deichmann regular customer for years. A few days ago I had my first complaint. Unfortunately I no longer had the receipt. However, Mr. Duzardic (I assume the store manager) took the trouble to look on the computer and find when I had bought the shoes. My information wasn't precise because I just didn't know exactly anymore. Nevertheless, he exchanged the shoes. He didn't have to do that. He was still very friendly and professional. I work in retail myself. Give the man a raise! Such personnel are rare and precious! 🙏

  • 4/5 Frank S. 1 year ago on Google
    Mal eben schnell rein und Schuhe kaufen, nicht so voll. Schnäppchen gemacht gerne wieder

  • 5/5 M K. 1 year ago on Google
    (Translated by Google) At Deichmann you will find a great selection at a low price I will always find something (:) (Original) Bei Deichmann findet man super Auswahl zum kleinen Preis Ich werde immer fündig (:)

  • 1/5 Fiona S. 1 year ago on Google • 2 reviews
    Very unfriendly employee. I wanted to try on high heels for a wedding and the saleswoman boldly told me that I should take the shoes off again if I couldn't walk in them anyway and the store still wanted to sell them and that wouldn't work if they were already worn. I just tried them on and walked a bit hard in them. It's a shame to say something like that, I definitely won't be coming back here. The employee didn't have a name tag on, so unfortunately I don't know her name. I would have liked to give zero stars but unfortunately that's not possible.
    7 people found this review helpful 👍

  • 1/5 Kai H. 1 year ago on Google • 2 reviews
    Unfriendly staff. My wife wanted to buy a shoe and wanted to try it on first. Then my wife saw that the shoe was broken. We asked if we could still buy the shoe but at a discount. At the beginning it was said “yes it would work” I then repaired the shoe and the employee said, yes, so now you have to pay the normal price. I said I just repaired the shoe so what's the problem.


Call +49 2234 942406 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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