1/5 E R. 4 years ago on Google
1.
Be
prepared
to
bring
cash
to
this
hotel....(I
stayed
2
nights).
There
is
a
cash
point
on
the
next
parallel
street
but
it
was
out
of
order
and
not
working.
2.
This
really
annoyed
me,
the
hotel
charges
EUR
40
refundable
deposit
to
borrow
an
iron.
I
just
landed
at
the
airport
late
night
and
hard
a
really
early
morning
start.
I
had
no
cash
and
could
not
put
the
charge
onto
my
bill
and
paying
by
card
and
refunding
me
I
think
was
too
complicated
for
reception
so
thankfully
she
let
me
borrow
the
iron
anyway.
I
only
used
it
for
10
mins.
3.
I
was
shocked
about
the
deposit
for
the
iron,
I've
stayed
in
many
hotels
all
over
Europe
and
this
is
the
first
time
borrowing
an
iron
was
an
issue,
I
felt
like
I
was
begging
for
an
iron.
The
other
receptionist
on
duty
said
"if
you
think
charging
a
deposit
for
an
iron
is
strange,
we
also
charge
a
deposit
for
knife
and
fork"....
she
was
not
joking!
I
immediately
clarified
if
she
meant
breakfast
but
she
advised
that
no
cutlery
deposit
for
breakfast
is
required,
only
a
cutlery
deposit
for
dinner
followed
by
"welcome
to
Cologne".
Points
1
to
3
was
my
check
in
experience.
4.
Following
morning:
The
room
was
very,
very
dusty
e.g.
I
had
my
phone
on
the
bed
side
table
and
when
I
woke
could
see
dust
on
the
screen.
I
hate
to
think
what
dust
I
was
breathing
in
whilst
sleeping.
My
black
jacket
had
visible
dust
also.
5.
Carpet
has
stains
6.
I
was
in
quiet
part
of
hotel
on
1st
floor
but
could
still
hear
noise
in
the
morning
from
cars
and
motorbikes
driving
by
outside
at
5:30am.
7.
If
someone
is
walking
in
corridor
directly
outside
room
door
I
could
hear
their
footsteps
clearly
let
alone
if
they're
talking.
8.
There
is
a
poorly
placed
shelf
above
the
sink
in
bathroom
which
means
you
cannot
put
your
head
over
the
sink
completely
to
wash
your
face
resulting
in
water
over
yourself
or
the
floor.
9.
I
went
out
to
dinner
in
town
with
colleagues
(who
stayed
at
a
different
hotel
which
was
unfortunately
fully
booked).
Upon
my
return
I
immediately
went
to
the
fridge
at
reception
to
get
a
bottle
of
water
as
I
was
thirsty
and
so
I
also
had
a
drink
in
my
room.
I
returned
quite
late.
I
asked
for
the
water
to
be
charged
to
my
room
bill
but
the
guy
at
reception
said
this
was
not
possible
and
I
had
to
pay
now.
I
then
tried
to
pay
by
card
but
he
said
they
only
accept
cash.
I
politely
challenged
him
and
said
how
do
I
get
water
then
and
he
just
shrugged
his
shoulders.
I
was
quite
annoyed
so
I
took
the
water
and
walked
off
saying
my
room
number
and
said
to
make
a
note
of
it
and
I
will
pay
EUR
2
next
day.
I
was
really
angry
at
the
shrugged
shoulder
response,
very
unhelpful
for
a
simple
glass
of
water
alternative
option
he
could
have
given
instead.
10.
I
was
visiting
ISM
exhibition
and
the
only
good
thing
about
this
hotel
is
the
short
5
minute
walk
to
the
tram
or
exhibition
centre...other
than
this
the
hotel
is
rubbish
11.
Breakfast
is
very
basic
standard
stuff
and
typical
of
budget
hotel.
I
did
not
have
dinner.
12.
Wifi
instructions
provided
at
reception
are
in
German
language
only.
They
do
not
have
an
English
language
wifi
instructions!
You
have
to
type
a
user
name
and
password
on
the
paper
they
give
you.
The
wifi
randomly
disconnected
a
couple
of
times
during
a
WhatsApp
call
and
so
you
have
to
retype
everything
again
to
get
a
connection
if
you
leave
the
hotel
you
have
to
enter
the
user
name
and
password
on
the
paper
again,
it
does
not
remember
you.
There
are
2
wifi
connections
named
Ayunxx
after
the
hotel
but
you
actually
need
the
connection
called
mycloud.
I
observed
2
guests
at
reception
at
different
times
clarifying
wifi
instructions
because
it
wasn't
clear
to
them
because
they
dont
speak
German
and
process
isn't
obvious
due
to
too
many
network
names
12.
As
mentioned,
I've
stayed
in
hotels
all
over
Europe
and
also
in
other
German
cities.
I
travel
a
lot
for
work
over
the
last
10
years.
This
hotel
is
one
my
worst
hotel
experiences
I've
had
after
a
long
time.
I
do
not
recommend
this
hotel.
Avoid!