5/5 Jack L. 3 months ago on Google • 4 reviews New
Once
again
I
recently
stayed
in
the
City
Class
Hotel
“Alter
Markt”
as
it
continues
to
offer
all
that
I
need
each
time
that
I
visit
Cologne!
It
was
a
joy
for
me
to
have
lived
in
the
city
of
Cologne
at
one
point,
therefore
I
know
it
well,
and
I
can
assure
you
this
hotel
is
in
a
fantastic
location
in
the
heart
of
the
city
with
many
wonderful
sites
located
just
a
short
walk
away!
In
addition
to
its
excellent
location,
this
modern
hotel
offers
well-appointed
and
comfortable
rooms,
a
nice
breakfast
buffet
with
a
variety
of
hot
and
cold
options,
and
a
café
that
offers
some
of
the
best
house-made
and
beautifully
conceived
cakes
in
the
city!
My
very
favorite
aspect
about
this
hotel
however,
is
the
staff
and
the
director
of
the
hotel,
Lena…
all
of
whom
are
the
ultimate
reason
that
I
will
continue
to
return
to
this
particular
hotel.
I
would
like
to
clarify
that
the
staff
that
I
refer
to
includes
not
only
the
individuals
at
the
reception
desk,
but
also
the
staff
and
management
of
the
cafe,
as
well
as
members
of
housekeeping
who
service
the
rooms!
I
would
like
to
share
that
the
reception
and
café
staff
are
all
exceptional
individuals
who
offer
attentive
and
personalized
service
tailored
to
guest’s
needs
and
wishes!
These
professionals
are
friendly,
thoughtful,
and
personable
people
who
always
make
me
feel
welcomed
and
comfortable,
as
if
I’m
returning
back
home
when
I
arrive
in
Cologne
and
walk
through
the
doors!
During
this
last
visit
I
had
the
great
fortune
and
pleasure
to
meet
Lena,
the
hotel’s
director
and
inspiration…
I
use
the
word
inspiration
because
this
most
adequately
describes
the
aura
of
this
remarkable,
kindhearted,
and
passionate
individual!
After
a
wonderful
conversation
with
Lena
it
became
clear
to
me
why
this
hotel
and
its
staff
offer
more
than
just
quality
service;
Lena
has
instilled
her
vision
and
inspiring
nature
among
her
staff
to
provide
the
feeling
that
you
are
more
than
just
a
guest
in
a
hotel,
but
rather
a
guest
in
their
home…
My
sincere
appreciation
and
gratitude
to
Lena
and
her
amazing
team!
Jack
E.
Lapp