Price misleading. The room was clean. Location is perfect and staff is very friendly, as advertised. I ended up going on my trip while it was forecasted to be probably one of the hottest days this year. There’s no AC in the room, but the day before, they purchased fans and put them in all the rooms. I found this to be a kind and thoughtful gesture. Some small problems I had were that the shower curtain is ridiculously too small for the shower, and thus water goes everywhere every time one takes a shower. Also, there was no fresh fruit in the room as advertised, but I saw some downstairs that was maybe free, I never asked. Also, one time when I came back to the room after it had been cleaned it reeked of B.O., so maybe the cleaner could stand to have a bit better hygiene. There is no fridge, microwave, or phone in the room. There is a pitifully small selection of channels on the tv. When I arrived, for whatever reason they had it on their system that my trip had been booked starting the next day. Thankfully, I had taken a screenshot of my reservation and the problem was resolved. As I never received a confirmation email, I would advise everyone to do the same. However, I consider all of these problems to be quite forgivable, and are not the reason for my rating. The reason for my rating is that the prices are misleading. When I booked, I think it was 58€ a night, and I stayed for six nights, 58x6=348€. However, somehow my stay ended up being 818€. Even with taxes, I don’t know how they arrived at this number. I should’ve paid attention more when I booked. Otherwise, this room would have been worth what the original price advertised, and I would have given it a higher rating. It’s a cute hotel with a great staff and location.

Worst holiday accommodation EVER. Under no circumstances, do NOT book to stay in the Domspatz City Apartment via Dom Hotel Am Romerbrunnen on Booking.com. We arrived at 8pm and couldn't get into the hotel to check-in, it had closed. Rang Booking.com to be told to access our key from a keysafe - not what our check-in instructions had said. We were then given rubbish verbal directions to the apartment. It is not in an apartment block, even though there is one called Domspatz City apartments. You enter through the back of a kebab shop, past the kitchen and store room, up 4 flights of tiny stairs with no lift (great with suitcases for a family of 5 for a fortnight's holiday), to what can only be described as a bedsit. The shower is in the hall behind a curtain. The "lounge" contains 4 chairs and 4 single beds - not suitable for families at all. There were no glasses or bowls in the kitchen. The ridiculously loud noise (shouting) from the kebab and pizza shops below, plus the music from bars close by, plus drunk homeless people gathering on the street corner and arguing carried on until 4.30am. There were 2 adults and 3 kids. We had been travelling since 4am that morning and needed to sleep. What is worse, is that the cathedral (100m away) started ringing the bells at 7.30am the next day.... for hours. Even if you had gone with friends and stayed up drinking, you wouldn't want to be woken up to that. We literally couldn't stay so checked out THREE DAYS EARLY. We lost all our money (600 euro), that is how bad it was. NEVER, EVER STAY HERE. When we checked out they offered to swap us into a different apartment, but there was no way we could stay. It was awful. I don't have a photo, but if you look it up on Google streetview, the entrance is via the Istanbul kebab shop and the apartment is the top floor windows (4th floor) above the kebab shop... NOT the apartment block next door. (Which would have been equally as noisy to be honest. Drunk, homeless people gather to drink on the street corner).

Nice room, quiet and very convenient! The bar downstairs was warm and cozy after the winter rain. I'd stay here again, definitely. My only issue is the bathroom window wouldn't close so that room was so cold. The rest of the hotel was fantastic.

The apartment itself wasn't in the same building as the reception, thank god we didn't have to walk far. They were very inflexible with the check in time and was quite rude about it. The lift in the building doesn't reach our floor so we had some trouble getting the luggage upstairs. Most of the things in the apartment was labelled " out of order". The only good thing was that it's fairly close to the Central station. Definitely not worth the money though.

Cancelled our hotel booking 10 days before our trip, we had booked months in advance. Had to book 1 of 3 remaining hotel rooms in the city at 4 times the price.

40€ for one night with 2 people is very good. The room is comfortable and the staff is friendly. Close to center so you can walk everywhere!

Not the ritz but great for the price! Lovely staff and clean, central, spacious appartment. Great showers too. Can’t fault it x

For the most part, we really enjoyed our stay. The beds and pillows were very hard and uncomfortable. I don't mind firm, but this was to an extreme. The apartment was nicely decorated, and clean. The shower could have used more attention, as there was mold in the corners . The breakfast was well worth the price, and there was a large selection for everyone's taste. The location is perfect for exploring Cologne, and we will definitely be back. I would recommend this hotel to anyone! The service, the care, and the accommodations were very much appreciated.

Made the unfortunate mistake of booking this hotel on Hotwire. Entire experience was awful. On Hotwire there were zero warnings of business only travel due to covid. There was zero notification that the front desk closes at 1830 making your window to check in 1600-1830. Fortunately? Saw the blond woman who worked the front desk at 1840 the evening of 20Mar as she walked out and she claimed she sent me an email with check in instructions *false* and called me and left a voicemail *false* She was increasingly rude and blew us off because we did not have a letter from our employer stating we had a business meeting on Monday (which we found a better hotel to accommodate us) Awful place, awful people, awful experience.

- Nosiest Hotel room I've ever been to - Wifi didn't work + The room looked clean + Good Location All in all: If you want to sleep well bring earplugs with you

Great location. But the washing machine and dish washer did not work...you have to walk up the last two floors...and with lot of luggage it's difficult

I'd say 3,5 stars, the room was good and comfortable and near the underground and the train station but the shower was small and the toilets are on the other side of the room in a separate little locked room.

Stay away! My family and I woke up with bites all over us. Bed bugs are a very serious situation, I know that hotels can have this problem but it is simply unacceptable.

It was great. Especially the super friendly receptionist Mr Masmann. He was very hospitable and friendly.

We booked a familiy apartment and got apartment 1 across the street from the hotel. The apartment was huge. It had a seperate living room with tv and small fireplace. A kitchen with oven, stove, dishwasher and refrigerator. Two seperate bedrooms with 4 double beds. Seperate toilet and seperate bathroom. The apartment wasn't quite new, but it was good enough for us. Everything was clean enough. Only the toilet had a heavy urine smell which wasn't very nice. It looked clean, so no idea where the smell came from. The apartment had electric blinds, so we could sleep in the dark, which was nice. The staff was nice and always willing to help. The location of the hotel is great: 5-10 minute walk from Köln central station and the cathedral and almost ON the metrostation (you could feel the rumbling of the passing trains in the appartment though, but that wasn't annoying for us). Price / quality was very good for us.

Great location, really nice and welcoming staff, great price, beds were very comfy and the room was large and warm, the district is quiet, but the soundproofing between the room is not great, and the bathroom was a bit dated.

The stay becomes best if you have wonderful hosts. Me and my husband had the great time with Mr Masmann. We found our stay very comfortable and friendly. Would recommend couples and families to stay over :)

I give this hotel a 2 stars maximum, there is bad smell when we entered the apartment, the apartment were at the 5th floor , but the left is to the 4th floor only , one bathroom small . Kitchen is not nice , they don’t have laundry in hotel at all . The prices is very expensive. From outside you need to search for the hotel , because from first look you see only bar , the reception is a bar . No security, not safe , the door of the apartment can be open easily or broken (it’s very weak) we were 2 days , they didn’t come to clean . It’s 2 single bed together and small ones , not comfortable actually .

A comfy small hotel, sparkling clean and with thoughtful extra services free of charge that came in very handy for me, like fruit, water and tea. The room came at 46€ despite my last minute booking. They also provide a small, low-priced breakfast. The staff is dedicated and friendly, Mr Rickmann and Ms Hunter helped me with everything I needed as I stranded there unexpectedly due to yesterday's storm. It seems that the management and the team truly care and that they put effort in details. Thank you.

It started off with confusing email correspondence. In the confirmation e-mail they stated we could check in until 11 pm. Afterwards we received a second e-mail stating check-in was only possible until 6 pm (!!!). Obviously we didn't make it at 6 and arrived there only to face a closed door. Tried calling, they didn't answer. Therefore, we were forced to book another hotel. We asked for a refund soon after. To our surprise they falsely claimed they tried to reach us (which they didn't), and that in fact they always pick up the phone to still allow check-in late at night (which they didn't). After that last e-mail they simply ignored all our further requests and emails. Absolutely fraudulent and terrible service. 0/10