Featured Reviews


Frequently mentioned in reviews: hotel (30) room (28) good (12) station (10) stay (9) clean (9) nice (9) staff (8) Breakfast (8) train (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Koshac 7 months ago on Google
    The room is excellent, comfortable, and also cheap, compared to the prices of the Netherlands, only I ran into a problem, my shower leaked, the service is excellent, they know English well, and near the center it is an ideal place, the breakfast food is so-so, I can give a maximum of 4 stars

  • 3/5 Josh C. 11 months ago on Google
    This place was an overall 6/10. While we appreciated the hotel's location and cleanliness, a few issues negatively impacted our experience. Specifically, the front door key card was malfunctioning, which required us to frequently contact reception for assistance due to the system's issues. Furthermore, the toilet door in our room did not close properly, causing a lack of privacy while using the bathroom. And the heating and cooling system was not functioning, which made it uncomfortable to sleep at night and made our stay less enjoyable.

  • 5/5 Irina C. 1 year ago on Google
    The Harmonie hotel is better than I expected! I booked Delux Single Room and it was luxurious. Bed was very comfortable about 160cm width with extra convenient mattress. Temperature and lights in a room helped me rest after long working day. You can get easily to Cologne railway station and to the city centre. Very convenient location in a walking distance to shopping street and restaurants. The staff is perfect! Pretty girls at reception desk helped me during my stay. Breakfast was perfect with my favourite omelette, vegetables, meat and variety of deserts.

  • 1/5 Benjamin H. 10 months ago on Google
    We had an awful experience here. The room smelt of smoke and the air quality got even worse in the morning. The air was thick with smoke. It stank. It was like being in a cheap pub. Myself and my partner both had breathing difficulties in the morning. Noise from the building site next door woke us up at 7 in the morning. Absolutely unacceptable. Very poor service when we complained about it as well.

  • 5/5 Mikael P. 9 months ago on Google
    Very well designed and equipped room with Rituals cosmetics. Nice breakfast (still, the breakfast room is a bit tight :-). 5 minute walk from the cathedral.

  • 3/5 Osiris R. 11 months ago on Google
    Location is great. Besides the main train station and the doom. Rooms are old-fashioned, as the rest of the hotel. But price is cheaper the most and staff was friendly.

  • 3/5 CK 11 months ago on Google
    The hotel was okay, their was a lot of construction so a lot of noice. Additionally the entire hotel was a maze and was a hell to go from one building to the other. From taking the lift down then having to walk thru a tunnel to taking another lift and then having to take the stairs to our room

  • 3/5 Luana S. 10 months ago on Google
    I liked the room vintage furniture. The city/ hotel smells sewage. The hotel is very close to the Cologne Cathedral and main metro station.

  • 4/5 Geneva F. 8 months ago on Google
    Pros: Conveniently located near the train station and short walk to the old town, restaurants and Riverfront. The room itself was clean and comfortable. The staff was friendly and spoke English, which was helpful. Quiet, despite being near the train station. The breakfast was tasty. Good tea selection. Cons: The extra bed frame was squeeky when my son moved. The hallways from one building to the next was a bit of a maze. The decor was boutique, the shower is open to the room, not all electrical plugs worked and those that did had very slow charging times for our phones, compared to other hotels we stayed in. The view was interesting- church on one side/ empty lot/park/ smoker's spot across the street. Overall a good stay- room was for 3 people.

  • 3/5 Sebastián S. 10 months ago on Google
    The hotel has a nice location, close to the city center, the cathedral and Köln Hbf. Breakfast is fine. Good service from personnel. Rooms vary on size (according to photos posted by others here), I had the double bed and it was ok. Very clean. Had to sleep with the windows open at night because even with the heat off the room was too hot (stayed during the first week of May). Perhaps the design/ambience given to the place will not appeal to everyone, but again, seems this will happen depending on the room you get. The lobby and the bar definitely need a renovation. Maybe the price is a bit high for what it seems.

  • 5/5 Lovisa L. 6 months ago on Google
    Really enjoyed this hotel. Staff was very nice, they gave us an upgrade for free. Rooms were spacious, clean and good looking. Will definitely stay here next time in Cologne.

  • 4/5 Joe B. 5 months ago on Google
    Great hotel. Rooms good quality fittings. Very convenient for the train station. Breakfast had a good variety of food and you helped yourself so the price was reasonable. The staff were very helpful and pleasant.

  • 5/5 Craig C. 4 months ago on Google • 80 reviews
    Last minute booking and they went out of their way to be helpful and gave us a free room upgrade. Very helpful staff who.spoke very useful English - about a 500m walk to the hauptbanhof - just be aware of the church that rings their bells at 6am on a Thursday. It was loud and long enough to be heard all over Cologne !!

  • 4/5 Анна �. 3 months ago on Google New
    An interesting combination of old and modern, the hotel is using every inch of the historic building to place the hotel facilities.

  • 4/5 Shann C. 4 months ago on Google
    Great hotel close to Koln cathedral and train station. Helpful and friendly check in provided a complimentary room upgrade and great local dinner recommendation

  • 5/5 Milos 1 month ago on Google • 19 reviews New
    The hotel exceeded our expectations. Without a doubt, we slept in one of the most comfortable beds ever. The young lady at the reception desk who checked us in and out was incredibly helpful and had excellent spoken English. The location was fantastic, just a few minutes' walk from the Central Station. I was so impressed that the hotel uses Rituals cosmetics for their toiletries. Breakfast was delicious, the only note would be that the juice was too sweet- it was not natural.

  • 4/5 Sean O. 2 months ago on Google • 600 reviews New
    A good hotel not far from the centre of Cologne. Staff very welcoming. Rooms good, very comfortable with good aircon, very comfortable bed. Entry system worked every time. Breakfast left a little to be desired. The room was too small for the number of people having breakfast. The hot food option was poor and mostly unavailable because they were so busy.

  • 1/5 Jamie R. 3 months ago on Google • 1 review New
    The Shower was TERRIBLE! No water flow but a slight trickle, I could've taken a better shower splashing water on me from the sink! Super disappointed for all we really wanted was a nice hot shower. The rooms were clean but VERY Small. Location was walkable enough.

  • 1/5 B Kool N. 1 year ago on Google
    Staff were friendly and let us check in early, however the aircon wasn’t working and may have been blowing out hot air during the heatwave. The room was small and so hot and stuffy that I changed to a different hotel in the city. We were also blocked in the car park and unable to exit for over 30 mins because of “maintenance”.

  • 3/5 Davy De S. 1 year ago on Google
    Situated near the center. Rooms are clean and big but make sure to get a newly decorated room as they also have small and old ones. Airco not working properly. Breakfast is ok.

  • 4/5 Nafisa K. 1 year ago on Google
    Loved the interiors! Its a quaint place to stay at, not too far from the train station. Breakfast was good and the staff was warm and helpful

  • 1/5 ViusSolaris 1 year ago on Google
    No AC. Premium rooms are a joke and not at all as described. Dirty rooms with stains and mold. Tiny rooms and terrible view. Staff lies about promised refunds. Worst hotel experience, do not stay here!

  • 5/5 Simona P. 1 year ago on Google
    Booked the hotel for 2 nights. It has exceeded my expectations - clean rooms, delicious breakfast and very kind staff. The distance to Dom is 5 minutes by feet.

  • 5/5 Roland B. 1 year ago on Google
    Nice and beautiful hotel. Shame That the terras was a little bit small. We had room 503... ik was a crime to find the room. And parking under the hotel was verry expensive

  • 1/5 Zouhair L. 1 year ago on Google
    I booked a room for 5 nights with free cancellation on booking.com (free cancellation was quite clear on the top of the booking confirmation) and later on, modified my booking (moved it by 1 day) assuming that it should still be with the free cancellation option (since it wasn’t visible on the top of the booking modification confirmation) and then, I had to cancel everything because of business reasons. I’ve been notified by the hotel that’s it’s not with free cancellation anymore (when I double checked, the no cancellation policy was written this time at the very bottom of the booking modification confirmation, in order to purposely mislead a guest). I explained my situation to the Hotel and they didn’t want to know anything about it and took the payment from my credit card anyway knowing that it was almost 4 weeks before the check-in date and that It won’t impact them financially. Hospitality is about customer service first and at this Hotel, they totally did the opposite by being selfish and passive towards my situation. They took almost 1000 Canadian dollars from me as free money for them. I’ve been myself a Hotel General Manager for years and never seen that. Shame on this Hotel’s Management! You don’t represent Hospitality!

  • 4/5 Viviana A. 2 years ago on Google
    The Check in was perfect, the receptionist was very nice and helpful, but the check out was anoying, the receptionist was not nice , she didnt ask anything about my stay , she didnt't even say goodbye. The room was perfekt and clean.

  • 4/5 Clare A. 2 years ago on Google
    We had a beautiful room in the newly renovated building . The only issue was the air conditioning did not work so the room was very warm at night . The location was very convenient. The staff were very welcoming especially Camilla at reception.

  • 5/5 Marcus L. 1 year ago on Google
    Well designed hotel in a great location. The lift was easy to use.

  • 4/5 NP N. 1 year ago on Google
    Staff was exceptional. Special mention Christine, Matheo and the Tunisian guy always did their best to get your things done. If you are really looking for short term stay this is the place to go especially for expats.

  • 3/5 Jasmina N. 1 year ago on Google
    Nice hotel in general. Location only a few min from a bunch of restaurants and like 8 min from the cathedral. Staff was friendly. It is called classic harmonie... however i was very not harmonised there... they gave us room with some wierd wallpaper with mona lisa with scrached eyes out and simillar freaky things!! I felt like i entered the serial killer lair!! That wallpaper needs to go!! Also the showerhead was very calcified so that the water was pirsing my skin. The glass wall/doors of the shower is not watertight but there is a 0.5 cm whole between too parts so that water is leaking and soaking the whole bathroom!! For such an expensive hotel i was not impressed (have to admit other rooms look very nice on the photos, if the wallpapers were not so discusting i would probably like the hotel much better)

  • 4/5 Will K. 1 year ago on Google
    Newly remodeled. Very nice location! Well furnished rooms! Nice hotel bar! Breakfast was good! Staff is very friendly. Pull out beds were not very comfortable.

  • 4/5 Dennis W. 1 year ago on Google
    We had a really nice big room. Bed and shower where really good. Hotel is really close to the Dom and the centre but in a quiet street. I would recommend this hotel

  • 5/5 AshySamurai 1 year ago on Google
    Amazing hotel with affordable price right in the city centre. Clean rooms, quiet area, close to the train station and cathedral.

  • 2/5 strelcheva 1 year ago on Google
    Location is wonderful, 5 min walk from the Dome and train station. The room was double superior. Was clean, but cold. The air-conditioning is set to one temperature and can't be changed. We asked for extra blankets because at night was very cold. The interior is not so nice as in the website. It's expensive place and i was expected more. For example for such price you could be in 4 star hotel in Oslo (And in Norway is expensive).... I think the price doesn't fit at all. The only good thing is that the room was clean. There was a hot water, so we took normal shower. Also there was a hair dryer which is advantage. Staff is incompetent. I was asking for an invoice and it took me 20 min to explain what must be written in a normal invoice... There was only one girl from the stuff, Macedonian i think, she was very friendly and tried to make our stay normal and help with anything she can. The rest was a disaster. I don't recommend the hotel and for sure I won't visit it again... And my stay was just for business, 3 nights. I wasn't on vacation, so my expectations wasn't high... Just the place is no good at all.

  • 2/5 Paulo P. 1 year ago on Google
    Room really outdated and in poor conditions. No Air conditioning or any other climatization. For the paid price should be much better.


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