(Translated by Google) Unfortunately no proper hygiene measures. The data is not recorded, the tables are not disinfected after use and the toilet was in extremely poor condition - no regular maintenance. What a shame!! (Original) Leider keine richtigen Hygienemaßnahmen. Die Daten werden nicht erfasst, die Tische nicht nach Benutzung desinfiziert und die Toilette war in extrem schlechten Zustand - keine regelmäßige Wartung. Schade!!

(Translated by Google) 🤦🏻‍♂️👎🏻👎🏻👎🏻 Employees are disrespectful and don't know how to respect customers (Original) 🤦🏻‍♂️👎🏻👎🏻👎🏻 Die Mitarbeiter sind respektlos und wissen nicht, wie sie Kunden respektieren sollen

(Translated by Google) Were there today and never again in the future! Wait staff (female, pigtail, mask on but nose free, broken German) was annoyed, very slow, forgot half, no "good day", no "goodbye". Another operator wipes ALL tables and chairs with ONE SINGLE rag! Very hygienic, especially in these times. Doesn't work at all !!!!!!!!!!!!!!! (Original) Waren heute dort- und in Zukunft nie wieder! Bedienung (weiblich, Zopf, Maske an- aber Nase frei, gebrochenes deutsch) war genervt, sehr langsam, vergass die Hälfte, kein "Guten Tag", kein "Auf Wiedersehen". Andere Bedienung wischt ALLE Tische und Stühle mit EINEN EINZIGEN Lappen ab! Sehr hygienisch, gerade in diesen Zeiten. Geht gar nicht!!!!!!!!!!!!!!

Nice cafe with good selection of cakes and backed goods. Coffee itself is okay. Great to relax while shopping or just taking a walk in that area. Toilet at the premises is not free to use but takes 50 cents, was clean. Gets crowded on weekends and outdoor seating options available.

(Translated by Google) The utensils in which their smells are presented are not good and the cash desk workers have no respect for people who are brown as they know that most of them are foreigners and do not know the language of respect which means that they are speaking to you inappropriately ..... 👎🏻 (Original) Die Utensilien, in denen ihre Gerüche präsentiert werden, sind nicht gut, und die Kass-Arbeiter haben keinen Respekt vor Menschen, die braun sind, da sie wissen, dass die meisten von ihnen Ausländer sind und die Sprache des Respekts nicht kennen, was bedeutet, dass sie unangemessen mit Ihnen sprechen .....👎🏻

serviceable - nothing remarkable but gets the job done. positive is large seating area.

Very good and traditional "Kölsche Bäckerei". You can have a good breakfast. They also have a huge range of Butterbrote for lunchtime. A good place for having a break during your sight seeing or coffee time at afternoon. Merzenich is famous for its own way of baking bread.

(Translated by Google) We sat there yesterday for about 1 hour. Unfortunately, no hygiene regulations were observed at all. When we asked if you don't have to give your contact details here, the waitress said that you actually have to, but she doesn't have a ballpoint pen. The tables were cleared quickly after each guest. But neither washed nor disinfected. (Original) Wir saßen dort gestern ca 1 Stunde. Leider wurden überhaupt keine Hygienevorschriften eingehalten. Auf Nachfrage unsererseits, ob man hier keine Kontaktdaten abgeben muss, meinte die Bedienung, das man das eigentlich schon müsste, aber sie hätte gerade keinen Kugelschreiber. Die Tische wurden zwar nach jedem Gast zügig abgeräumt. Aber weder abgewaschen, geschweige desinfiziert.

(Translated by Google) As a customer, paying for a toilet and not disinfecting the table properly In addition, we did not have to fill out a card to understand the sequence of infection. Not possible at all! (Original) Als Kunde für WC bezahlen und keine richtige Tisch Desinfektion. Außerdem haben wir keine Karte ausfüllen müssen um die Ansteckungsfolge nachvollziehen zu können. Geht überhaupt nicht!

The cashier was NOT nice at all, we had to wait 30 minutes before we even could order. We ordered something like a pretzel baguette, but it was dry and it looked like it was already there for DAYS. There were only 2 slices of topping on it! Ridiculous! This is not acceptable at all, we payed €5,00 for it…

Speedy sandwiches. Nothing too special, but they have a nice variety of fresh breads and sandwiches. The glazed Berliners are my favorite.

(Translated by Google) Very tasty cakes and coffee. Have very good bread. (Original) Sehr leckere Kuchen und Kaffee. Haben sehr gutes Brot .

(Translated by Google) Cocoa to stir, still tasty. Coffee latte tastes good too. Bread rolls should be without anything, was also made that way, but there was probably butter or similar on the side. What was then wiped off with a cloth / rag. The service seem quite stressed and otherwise quite nice. (Original) Kakao zum umrühren, trotzdem lecker. Kaffee Latte schmeckt auch gut. Brötchen sollte ohne alles, wurde auch so gemacht allerdings war wohl an der Seite noch Butter o.ä. Was dann noch mit einem tuch/Lappen abgewischt wurde. Bedienung wirken ziemlich gestresst und überfordert sonst ganz nett.

(Translated by Google) Never again. Such unbelievably unfriendly staff have never met. Sorry but 👎 (Original) Nie wieder. So unglaublich unfreundliche Personal habe noch nie getroffen. Sorry aber 👎

(Translated by Google) Disgusting filter coffee that only tastes like water. Unfriendly service. Pay as a customer for the toilet. (Original) Ekelhafter Filterkaffee der nur nach Wasser schmeckt. Unfreundliche Bedienung. Zahlen als Kunde fürs WC.

Outstanding baked goods! We went for breakfast and it was lovely. Such a wonderful selection. Very delicious and incredible staff.

Terrible waffles: old, hard & tasteless. The cherry cheesecake also tasteless and cappuccino is more like a cafe au lait. We complained about the waffle and instead of offering to make a fresh one they offered to heat it, making it worse. Zero friendliness and customer service. It deserves a -1, but 1 is the lowest here

A bakery with many varieties in a central location. The food I ate was generally good, it's mostly crowded and you have to wait in line to order. But it is ridiculous that the toilet is paid, at least the people who receive the service should not be charged.

Nice quick stop for a breakfast with fresh bread. Not the best coffee and some of the sandwiches were dry.

It's always nice to have a place to sit down after a long shopping spree. But this isn't it! The hot chocolates were the worst we have ever had. Who in the right mind makes hot chocolates with water!? AVOID IT! You might think the cakes or the bread were much nicer... you're wrong. They weren't worth the price we paid for! The cakes were edible at best and the sandwich was dull, bread tasted burned even tho only the bottom part of the bread was a bit dark. The service was okay, nothing too special. The girl that brought our order felt disgusted too once we told her the hot chocolate was awful. That comes to show that even the people who work there don't like it. The prices are waaaay too high for what you get... Literally bad food and drinks. The place itself is quite beautiful! That's why I am giving this place 2 stars. I do not recommend! Better places a little further to sit down and have a nice snack or drink after shopping. We came here on the 1st of March between 16-30 and 17:00.

I don't put a zero because it's not possible. The employees are very rude and do not answer you. At the bathroom door today, November 20, there is a super rude lady who hasn't even let me get close because she is asking for money at the door. The coffee had grounds and the tray was dirty, the tables were very dirty full of crumbs and pieces of cookies. The worst of all is the NASTY PERSONAL service.

(Translated by Google) Actually quite good ... but the sales women are quite overwhelmed when more than 2 customers come (Original) Eigentlich recht gut..aber die Verkäuferinnen sind recht überfordert wenn mehr als 2 Kunden kommen

I had a small coffee and expensive!! Abd plus I should have to wait for it 20 minutes even though they more than 7 people are working there

(Translated by Google) Not cozy and a bit hectic too bad (Original) Nicht gemütlich und einwenig hektischen schade

Never go here if you are visiting Cologne for the first time. Terrible service even worse food.

(Translated by Google) Had very good breakfast here. The rolls are crispy, the cocoa delicious. Really great. (Original) Sehr gutes Frühstück hier gehabt. Die Brötchen knusprig, der Kakao lecker. Echt toll.

You can Chill and Cool at here

Fantastic 5-star pastries but terrible 1-star bitter, burnt coffee. Would net to a 3-star review, but the fact they then charge paying customers to use the toilet drops another star

(Translated by Google) Whenever we go to the city, we come here. The selection of delicious baked goods is simply great and absolutely reasonable in terms of price. Okay, the outdoor staff can be a little quicker here and there. No complaint here, just a nice tip to have more staff here :) (Original) Immer wenn wir in die City fahren, kommen wir hierher. Die Auswahl an leckeren Backwaren ist einfach super und auch vom Preis her absolut angemessen. Ok die Mitarbeiter gerade für den Außenbereich können hier und da ein wenig flotter sein. Keine Beschwerde hier, nur ein lieber Hinweis um eventuell einmal mehr Personal hier zu haben :)

Delicious sandwiches and pastries, when we visited the city we had our morning coffee and breakfast here. Staff was very quick with the orders and friendly as well. I recommend it!

(Translated by Google) Top bakery, many choices, bread and sweet. Terrace outside. Pressure. Seated relaxed. Well-known chain in Cologne. (Original) Top bakkerij, veel keuzes, brood en zoet. Terras buiten. Druk. Relaxed gezeten. Bekende keten in Keulen.

Best bakery in Köln

a bakery inside a beautiful architecture

They charge extra for the toilets. Food is ridiculously overpriced.

Delicious product but not so much alternative compare to other becks in Cologne. The price is acceptable. Because the location is center of the city.

I went to have breakfast and in addition to my vaccination certificate, the attendant also asked for my passport, even though I live in Germany and I have a German certificate. First and last time I come to the place. It's surprise me that for the time I was here, besides her not wearing a mask covering her nose, she also didn't ask for anyone else passaport. It is not allowed to ask for a passport in Germany in backery or restaurant.

Over priced Rude staff Tasteless Not recommend

Had to make a picture of the interior because our cappuccinos were gone in the blink of an eye. The pastries were delicious and the SERVICE was perfect! Very kind personnel. Would recommend!

Service is fast, food is good so I can't brain why only 3+ star rating. Only wish I have is to have better menu. Can't really imagine the food they serve but looks better on their display.

The staff refused to take my order because she only took take-away orders (which was not indicated anywhere). And the reason for it was it’s too much work for her to walk to the coffee machine (which is 2 meters away🤷🏻‍♀️🤷🏻‍♀️). Ironically, another staff whose counter is further away from the coffee machine was taking dine-in orders all the time. So rude.

You have to pay 50 cent even if you buy stuff.... Food was good but I wouldn't go there again, what kinda bakery makes you pay for the toilet if you buy coffee :/

(Translated by Google) Good selection, delicious breakfast, the price-performance ratio is right. Nice shop assistants and a pleasant atmosphere. In short - highly recommended 👍 (Original) Gute Auswahl, leckeres Frühstück, das Preis-Leistungsverhältnis stimmt. Nette Verkäuferinnen und angenehmes Ambiente. Kurzum - sehr empfehlenswert 👍

Nice bakery and good place to have a breakfast. Good selections of bread, bread rolls and sweet pastries. Tea and coffee. They have tables inside and outside if the weather is ok. Heating outdoor tables. For a simple breakfast break roll with cheese and tea I paid 4.20 Eur. This place is one of many from Marzenich in Koeln.

Good food and service. Usually a little busy since it's loved by the people. Need to pay 50c to use the bathroom even if you're a customer

Service with a frown. If the cashier is consistently in need of ‘change’ then look at your pricing policy. Liked the food though. Irish creamy and cafe au lait.

Just ok. If you want a big breakfast but don't care about eating industrial food. Coffee just ok. Fresh orange juice not that sweet. They do have shwarzwalde kirshe though if you really want one. Chocolate not that tasty...

Friendly service and tasty food

Friendly staff and fresh and tasty food)

This place, is really local and product are really tasty, bakes are really fresh but toilet is fifty cent if you go to toilette you give 50 cent, thank you reading for me!

Good cake n coffee.....

(Translated by Google) Pre-order possible by phone. Card payment possible. Friendly fresh and quick. (Original) Vorbestellung Telefonisch möglich. Kartenzahlung möglich. Freundlich frisch und schnell.

(Translated by Google) Very tasty rolls and black breads. Super nice staff. (Original) Sehr leckere Brötchen und Schwarzbrotsorten. Supernettes Personal.

(Translated by Google) As there is no possibility of putting zero, I put a star. Disrespectful and unwelcoming staff. This Monday, December 14, around 2 p.m. I ordered rolls outside and asked a customer to take a step back because he was 20 cm away from me. Dissatisfied, he spoke about it to the saleswoman (first name Sashih ??? - brown hair) who laughed at me openly !!! What a lack of respect for tourists. AVOID, Hohe strasse, Koln, on a corner near the Kaufhof store (Original) Comme il n'y a pas de possibilité de mettre zéro, je mets une étoile. Personnel irrespectueux et pas accueillant. Ce lundi 14 décembre, vers 14 h ai commandé à l'extérieur des petits pains et ai demandé à un client de prendre un peu de distance car il était à 20 Cm de moi. Mécontent, il a en parlé à la vendeuse (prénom Sashih ??? - cheveux bruns) qui s'est moquée de moi ouvertement !!! Quel manque de respect vis-à-vis des touristes. A EVITER, Hohe strasse, Koln, sur un coin près du magasin Kaufhof

(Translated by Google) As always, everything was great (Original) Wie immer, alles super

(Translated by Google) average baked goods, very unfriendly staff. (Original) durchschnittliche Backwaren, sehr unfreundliche Angestellte.

(Translated by Google) Shopping fans get their money's worth. Otherwise not very interesting. There are nicer corners in Cologne. (Original) Shopping Fans kommen auf ihre Kosten. Ansonsten wenig interessant. Gibt schönere Ecken in Köln.

(Translated by Google) The staff did not work properly with the clientele and the dishes smelled unbearable🤢🤮 (Original) Das Personal arbeitete nicht anständig mit der Kundschaft und das Geschirr roch unerträglich🤢🤮

(Translated by Google) Always läcker (Original) Immer wieder läcker

Great!!!

(Translated by Google) Friendly service and a large selection (Original) Freundlich Bedienung und große Auswahl

(Translated by Google) Coffee and cake ok, but paying for the toilet is a no go (Original) Kaffee und Kuchen ok, aber für den WC-Gang zu bezahlen ist ein no go

(Translated by Google) Very nice service !!!!!!! (Original) Sehr nette Bedienung!!!!!!!

(Translated by Google) Drinks and cakes good, lack of loo pay a visit. (Original) Getränke und Kuchen gut, Manko klo Besuch bezahlen.

(Translated by Google) As everywhere at MERZENICH, delicious coffee with delicious bread and butter. And the day is saved. (Original) Wie überall bei MERZENICH lecker Kaffee dazu lecker Butterbrot. Und der Tag ist gerettet.

(Translated by Google) Toilets for customers € 0.50. In my opinion, very unfriendly to the customer. (Original) Toiletten für Kunden 0,50€. Aus meiner Sicht sehr Kundenunfreundlich.

(Translated by Google) Baked goods delicious, staff impossible. Unfortunately, no hygiene rules are observed here at all. Corona does not seem to be known here. People who take a seat at the tables inside don't even have to leave their details. There is also no mask requirement. Disinfect hands? You don't know here. Hotspot for Covit 19. Therefore it is better to avoid it at the moment. (Original) Backwaren lecker, Personal unmöglich. Leider werden hier überhaupt keine Hygieneregeln eingehalten. Corona scheint hier nicht bekannt zu sein. Leute, die an den Tischen innen Platz nehmen, müssen noch nicht einmal ihre Daten hinterlassen. Maskenpflicht besteht auch nicht. Hände desinfizieren? Kennt man hier nicht. Hotspot für Covit 19. Deshalb zurzeit besser meiden.

(Translated by Google) Incorrect opening times ... Closed on Sundays. (Original) Falsche Öffnungszeiten... Sonntags geschlossen.

(Translated by Google) Good bakery with a wide variety of baked goods. In addition, you can enjoy the goods inside and outside with a good coffee. (Original) Gute Bäckerei mit einer großen Auswahl an Backwaren. Zusätzlich kann man dort innen, sowie außen die Waren bei einem guten Kaffee genießen.

(Translated by Google) Not tasty, and then you are a customer, have to wait 15 minutes at the toilet, have to pay 50 cents and then there is no soap. Cheek! (Original) Nicht lecker, und dann ist man Kunde, muss an der Toilette 15 min warten, muss 50 Cent zahlen und dann gibt's nicht Mal Seife. Frechheit!

(Translated by Google) Always a nice place to take a break, large selection and nice conditions (Original) Immer ein schöner Ort um eine Pause einzulegen , große Auswahl und nette Bedingung

(Translated by Google) Cake dry, paying for the toilet as a customer, I think it hacks. (Original) Kuchen trocken, als Kunde fürs Klo bezahlen, ich glaub es hackt.

(Translated by Google) A central place to have something to eat or drink. Lots of seating inside and outside. Prices raised. (Original) Ein zentraler Ort um etwas zu essen oder trinken. Viele Sitzmöglichkeiten innen sowie außen. Preise gehoben.