ZARA image

ZARA

Clothing store

Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories.

Address

Aachener Str. 1253, 50858 Köln, Germany

Website

www.zara.com

Contact

+49 800 1012200

Price rating

$$ $$

Rating on Google Maps

3.70 (563 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm

Featured Reviews

Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Madalina-Ana I. 9 months ago on Google • 18 reviews
    Terrible. Always huge lines to pay at times up to 30 min, just one cashier. Nice items but the customer service at the lowest 😐
    1 person found this review helpful 👍
  • 5/5 Fedor v. B. 5 years ago on Google • 781 reviews
    Zara halt.
  • 4/5 Wendi Valkry (The Visiting V. 5 years ago on Google • 332 reviews
    Nice clothes
  • 5/5 Mona K. 4 years ago on Google • 158 reviews
    Love Zara Jean's. Good quality
  • 4/5 Finn S. 5 years ago on Google • 48 reviews
    Top
  • 5/5 Rodolfo L. 6 years ago on Google • 24 reviews
    Very good attention!!
  • 5/5 Peter's K. 3 years ago on Google • 17 reviews
    Best jeans product you ever get in cologne
  • 5/5 Ibrahim C. 5 years ago on Google • 16 reviews
    Super styles
  • 4/5 cooking m. 5 years ago on Google • 13 reviews
    Their sale is amazing, the staff is friendly
  • 5/5 Hesham A. 2 years ago on Google
    Gut
  • 5/5 Cennet B. 6 years ago on Google
    Top
  • 1/5 A. I. 1 year ago on Google • 1 review
    August 2022 Through this service you lost a customer. I can second many of the comments underneath about queues, issues returning items, and, most of all, the general atmosphere of “customer is always wrong” 😅. I hope they address this with the management. Or better yet - change it.
    1 person found this review helpful 👍

Call +49 800 1012200 Open on Google Maps

Amenities

  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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