I am having a doubt if all the reviews mentioned in Google for this hotel are genuine, or if these are posted by the hotel. A few days back, there were about 50 reviews and now it is nearly 80. I had visited the hotel last week, and I could see that it was vacant. Moreover, none of the reviews mentioned about the location of the hotel: the hotel is located little away from the main locations, and you would not get any transportation from there unless you book a app based cab. Given this, how come all the reviewers gave 5 out of 5 to this hotel? It is extremely difficult to believe that no one had any issues with its location, among other thing. Thus, I really have difficulty in believing these 5 out 5 rankings of the reviews. Coming to my review, the rooms and the decor is surely good. What’s unimaginable is the total lack of service. I went to book all the 16 rooms of the hotel for a marriage. The manager told me that the rooms are all available m and that he would get back with the price after talking to the owner. The manager never bothered to get back to me. In spite of my reaching back to them, I could not get any timely response. In fact, a story was cooked up as an excuse, which one could clearly see through. Given the communication and response one gets when one is planning to book the entire hotel for a day, I am alarmed at the thought of how they would treat my guests had I booked it. Thus, if you are planning to stay as an individual, it may be an option, but I would very strongly recommend against this property for keeping your guests for a occasion. As mentioned earlier, I find it difficult to trust the reviews of this hotel, please be careful about those.

I recently had the pleasure of staying at The Grand Inn Hotel and it was truly a memorable experience. The hotel's prime location made it convenient for exploring the city, with several attractions within walking distance. The staff were extremely friendly and accommodating, ensuring all my needs were met throughout my stay. The rooms were spacious, clean, and well-appointed, offering a comfortable retreat after a long day of sightseeing. The hotel's amenities, including a delicious breakfast buffet and a well-equipped fitness center, added to the overall satisfaction of my stay. I highly recommend The Grand Inn Hotel for anyone looking for a delightful and convenient stay in the city.

Good ambiance..good behaviour of staff..awesome experience ♥️

So I am a Wedding Planner, I had a booking for 4 days and they have done a great job during check in, cleaning the rooms all the time, food on time. All these I got in a very decent price. So I will be referring to all my clients in near future. Added note: the rooms are pretty good and big.

I needed to book some 12 to 16 rooms for a December family function and my internet research led me to the Grand Inn. It had a commendable rating and high-quality reviews. The location and budget were exactly what I was looking for and that made me walk up to the hotel to check the rooms. Spick and span rooms, a good ambiance, basically it was everything I was looking for. The manager was polite and showed us around. On asking the cost for the bulk booking, he said that he will get in touch with his owner and revert back by EOD. I was happy. This was 1st March 2021. Since I did not hear back from the manager or owner, the next morning, I called up the owner at a number that was provided to me. This was 9:30 am and I was told that the business was now handled by the person’s son and that he would call me back. I waited but did not receive any call. I then called the owner’s son at a number given to me by the manager. The call was unanswered. Despite multiple calls in the day, the owner’s son did not have the coursey to take the calls or even reply with a text. I then decided to do away with the idea of taking rooms in this place. Post that, I get a call from someone who claimed to be a friend of the owner’s son and stating that he was the rightful owner now. He claimed that he was in the dark and that the manager had given me the wrong visiting card. Here are some highlights of the day to illustrate the poor management of the Grand Inn. If the owner had changed, how is it that the first person I spoke to claimed to be the owner? How is it that the manager does not know who his employer is? If the business has employers in responsible positions who hand out wrong visiting cards then that is a cause of bigger concern. Both the persons who claimed to be the owner (person A: The man I called who said that the business was now handled by his son & person B: Who called saying he was a friend of the ex-owners son) said that they did not get any information about this deal from the manager. This happened despite the manager promising me that he will speak to the owner by EOD the previous day. My purpose in renting the rooms was for my wedding baraat. If this is how they treat me before making the payment, I wonder how they would have treated my guests on my wedding day. It was a lucky save as the Grand Inn showed its true colors early. I recommend that none of you consider booking at this place, definitely not if it is a bulk booking or if the event is important to you.

If you're looking for a chic, yet homey atmosphere for your next hotel stay, then look no further than the boutique hotel. From the moment you step into the lobby, you'll feel like you're being welcomed into a friend's home. The staff are incredibly friendly and accommodating, and the rooms are thoughtfully designed and comfortable. I had a great stay at the Grand Inn hotel and would highly recommend it to anyone looking for a unique and enjoyable hotel experience in New Town.

Very polite behaviour, clean place to live and outstanding service.

Excellent ambiance, room quality superb, clean bathroom, superb service... Specially thanks to Manoj... He was just outstanding in his service

I have a birthday booking over there. The way they decorated the room I was surprised. Food was good. Now I have a place where I will book for my upcoming birthdays.

Superb experience and very polite attitude all the staffs even at 2:00am in the night

Recently we arranged our reception program at The grand inn.Food quality was excellent.Room was top-notch.View from room ,outside view was mesmerizing.Overall everyone enjoyed the program and stay in that hotel.

We booked couple of floors of this property for our guests. Our guests were very happy with the property and services. The rooms and bathrooms were spacious and any service request were honoured promptly making it a very comfortable stay for our guests.

Very good hotel nice experience and excellent services.

It's a great hotel. There service is also very good. All the rooms are hygienic and very clean .

Nice hotel. We booked entire property for 4 days for marriage purpose. It was a good experience. Stuffs are really good and helpful.

We have hosted a wedding in the month of March. This is a really very good property, this is one of the finest properties I have organised a wedding in. The property was budget friendly, it nearly costed us 85,000/- per day, with 16 rooms, 1 banquet hall. According to the price range the service was A class. You will be happy with the overall stay and if you are organising the event. Thank you The Grand Inn, keep up the good work.

Very good place for weekend parties and office outing too. Nice staffs, clean room and pocket friendly at the same time, I must recommend this hotel 💖

Great environment, well arranged Banquet Hall, the food was awesome and service was brilliant. A well spent event, thanks for being our venue partner. ❤️

Sangeet function of my son Aakash and daughter- in - law Tanya held on 1st July at their banquet hall. It was a grand success with full cooperation of staff members. Rooms are very clean, spacious and comfortable.