Featured Reviews


Frequently mentioned in reviews: stay (10) hotel (9) staff (8) good (7) time (6) Freetown (6) great (6)
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  • 4/5 Alhaji S. 7 years ago on Google
    Had a really beautiful time with my family. Stayed for a night - the food was delicious and very well presented, staff were very helpful and the interior decoration is just superb. If you are looking for a very nice and decent hotel to stay in the western area and very passionate about good food - this is the hotel for you. I highly recommend it hence I'm giving it 4 star.
    2 people found this review helpful 👍

  • 3/5 Simon A. 4 years ago on Google
    First time in Freetown. Friendly security and reception. Staff at restaurant were nice except for the one who throws the menu to your table like he is doing you a favour. Excellent meals served but more variety will make it better.
    2 people found this review helpful 👍

  • 5/5 Harry Decker J. 7 months ago on Google
    Come enjoy good meal and spend time in the most quiet Hotel with beautiful views
    1 person found this review helpful 👍

  • 4/5 Grace N. 1 year ago on Google
    Lovely hotel, deco looks beautiful. Staff are very friendly and helpful. WiFi wasn't the best, to be honest.

  • 3/5 The Law Office of Dr Curtis FJ D. 7 months ago on Google
    A reasonable standard hotel, somewhat overpriced for the sevice provided, bug good quality rooms. Should pay $100 or less,more is poor value.

  • 4/5 SAK Tech G. 9 months ago on Google
    Great reception, delicious food and wonderful service by officer.

  • 4/5 María Gabriela G. 9 months ago on Google
    Some renovation going and they insist on asking you to pay the full amount on arrival but a very nice place to stay anyway.

  • 5/5 Lucy K. 10 months ago on Google
    Great staff, very happy to help with everything. Nice rooms. Would recommend 👌

  • 5/5 Bayan 10 months ago on Google
    This place was honestly wonderful. Best hotel in freetown. The staff is wonderful and the owner is lovely. It was clean cozy and comfortable.

  • 4/5 Simsim A. 1 year ago on Google
    The restaurant food and portion were great!

  • 4/5 Ahmed Hasib B. 1 year ago on Google
    The surrounding is crowded with heavy traffic but the service is very good. They have a Bengali chef. The atmosphere is happening and chilling. But they need to install a lift. The staircase is not suitable for all.

  • 5/5 Hakim F. M. 1 year ago on Google
    I had chicken breast and Mashed potatoes and it was great🥰. My girlfriend complained about the Mashes potatoes being sour but Alex, the ever-smiling waiter, changed the taste with his concern and taking responsibility without being defensive. Alex is an excellent waiter. I'll definitely try that again

  • 5/5 Adongo Emmanuel A. 1 year ago on Google
    Very good accommodation and service but not a budget one. Slightly expensive but quite good in Freetown.

  • 4/5 Fadzai K. 1 year ago on Google
    We generally enjoyed our stay at the Swiss Hotel. We'd been researching the location for a few months before arrival when we made a last minute decision to make alternative arrangements. After reconsidering and even going to another hotel for a few hours we ended up back at the Swiss. We were checked in by Willisha, an amazing young lady and extremely accomodative, even throughtout the whole stay. Our original room had AC issues, so the next day we were promptly moved to another room for the remainder of our stay. The ladies at the restaurant were also great, we mostly interacted with Magdaline, she was wonderful and always very attentive. The daily breakfast buffet was perfect to get the day going and we really enjoyed the local dishes on the menu. A few areas of opportunity for the Swiss: -They quote the room fee in USD and show you the total price that will be charged to your credit card statement. They then take this total and convert it back to Leones using an arbitrary exchange rate. Ultimately, we were overcharged by about $55 and no one was wiling to fix this, all the attendants deferred to a manager. In principal this is wrong and deceitful, it's critical to charge what your invoices say. Furthermore, your team needs to follow through (be empowered to do so) on addressing these errors rather than punt the issue to some manager. The ability/technology clearly exists because we didn't have this problem when we visited the Home Suites Hotel. - The wait time at the restaurant is unbelievably long. When you're hungry or in a hurry, this truly makes for a frustrating experience. There were also a number of flies in and around the dining area. - The bed linens and towels could be cleaner. There were a number of very visible stains. - The lighting in the bathroom really could be better. It's very tough to get ready with dim lighting. It would also be a great addition to add a full length mirror in the room. - It would be nice if they had a complimentary shuttle service that guests can use to get around, perhaps within a certain mile radius. At the very least, to/from the airport. Overall, we really did not regret the decision to stay at the Swiss and would potentially consider it again for future visits.

  • 4/5 Oranne C. 1 year ago on Google
    We had a group of 13 people staying at the Swiss Hotel. A lot of people were coming and going on a time period of three weeks. The hotel was always very flexible on dates and had the generosity to put the people that were staying long term in apartments and studio. This made out stay very comfortable. The staff is extremely welcoming and friendly and they will make you feel like you are at home. The food is very good, they serve a big variety that allowed us to try different things every day. Sometimes the food was slow to arrive but it improved as we stayed. The owner is also very welcoming and making sure the standards keep being raised. We have seen improvement only in the three weeks we stayed there. There are still some area of improvement, especially in the furniture of the apartments and studios but the rooms look very cosy. I think this hotel is the perfect place for business trips and will you feel home away from home.

  • 3/5 ayodele s. 3 years ago on Google
    Convenient location on Spur Road near Lumley. Friendly staff. Everything works as expected for the most part. There could be a few amenity upgrades to get up to 4 stars but really no complaints for what it is in Freetown

  • 4/5 esther mary m. 2 years ago on Google
    We as YPG-SL had a great time, the staff was hospitable and the food was delicious. Everyone just did everything to make our program a success. So happy I went there

  • 5/5 sadesadesade 2 years ago on Google
    I feel right at home, the rooms are so cosy and well cleaned. The staff are very warm and friendly, too. The new pool area is stunning! Perfect for sundowners. The food is absolutely delicious! The menu has so many different options from Sierra Leonean dishes, to salad as well as seafood. No matter what I ordered I was never disappointed. The best restaurant in Freetown hands down!

  • 4/5 Alie Badara S. 2 years ago on Google
    It's a nice and clean environment. Love it! Couple of Mike's to Lumley Beach and night life is superb!

  • 5/5 David E. 2 years ago on Google
    Fantastic stay, I will stay here for my future Freetown trips. It’s clean, it’s comfortable, and the staff went out of their way to help me with whatever I needed.

  • 4/5 Uko E. 1 year ago on Google
    Boutique hotel,. Provides basic food and beverage services in addition to apartments for long term stay. It's proximity to Lumley beach and Aberdeen makes it a great place for those willing to have a feel of Freetown.


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