4/5 Tanumoy G. 11 months ago on Google
We
get
to
know
about
this
hospital
since
our
doctor
has
joined
there.
Overall,
it's
a
new
hospital.
Obviously,
it's
quite
clean
and
tidy.
Jananimitra
Package
-
If
you
are
going
there
for
pregnancy
treatment
and
delivery,
sign
up
for
Jananimitra
package,
it
is
affordable
based
on
current
packages
offered
by
leading
hospitals
in
Bengaluru
and
they
have
all
the
necessary
pregnancy
tests
covered
within
the
package,
so
you
can
explicitly
ask
for
it
if
the
management
couldn't
approach
you
in
time.
We
did
sign
up
for
this
at
a
later
stage
(at
around
5
months),
so
basically
we
missed
the
initial
benefits
but
prices
are
not
going
to
be
lowered
for
availing
the
package
late.
Unfortunately,
the
pregnancy
didn't
go
well
in
our
case
but
they
have
adjusted
the
already
paid
amount
with
the
emergency
hospitalization,
I
didn't
need
to
ask
them
for
it.
Emergency,
Labour
Room
and
OT
-
They
have
a
well-equipped
labour
room,
duty
doctors
are
always
available
and
nurses
are
quite
trained
and
caring.
The
nurses
indeed
follows
the
instruction
of
the
doctors.
OT
is
also
at
par
as
I
got
to
know
from
my
wife.
Best
thing
is
the
doctors
over
here
works
together,
I
have
noticed
that
another
renowned
doctor
in
that
hospital
was
there
with
my
consulting
doctor
during
the
OT.
Pharmacy
-
They
have
a
pharmacy
at
ground
floor.
However,
I
need
to
take
my
wife
in
emergency
at
night.
There
was
requirement
of
an
immediate
injection,
sufficient
stock
was
not
there
in
the
hospital.
The
hospital
authority
wanted
me
to
pay
and
purchase
the
medicine
from
outside.
However,
they
have
searched
where
the
medicine
is
available
and
arranged
the
transport
for
me
to
go
and
bring.
However,
all
the
vials
purchased
were
not
required.
But
the
hospital
couldn't
arrange
for
the
return
of
the
medicines.
They
were
really
expensive,
I
feel
this
needs
to
be
looked
at.
Hospital
Food
-
They
have
a
small
set
up
canteen,
but
they
are
currently
bringing
the
food
from
outside.
Whatever
they
serves
are
fresh,
but
this
area
needs
a
lot
of
improvement.
They
allow
bringing
food
from
home
for
patients
probably
due
to
this.
In
Patient
Payment
Settlement
Experience
-
Their
room
charges
were
quite
affordable
compared
to
the
leading
hospitals
in
Bengaluru
in
same
domain.
I
went
for
a
cash
treatment
but
couldn't
pay
the
amount
hassle
free,
I
need
to
pay
through
multiple
payment
methods.
Later,
when
I
contacted
to
my
bank,
they
have
informed
that
while
doing
the
transaction
the
PIN
was
bypassed
in
the
POS
machine
for
which
the
transactions
were
declined.
This
needs
to
be
looked
at
by
hospital
authority
for
seamless
payment
experience.
Mediclaim
-
They
are
probably
tied
up
through
a
third
party
for
insurance
settlement
that's
why
they
prefer
to
treat
in
cash
and
get
that
re-imbursed,
just
wanted
to
give
the
information.
But
that
doesn't
mean
you
can't
do
cashless
treatment
here.
Blood
Tests
-
They
need
to
have
some
really
trained
staffs,
one
guy
pricked
twice
but
couldn't
take
blood,
this
was
really
frustrating
for
a
pregnant
lady.
However,
it's
not
that
all
are
same,
I
am
only
sharing
one
experience.
Scans
-
Currently
they
have
one
scan
room
which
should
be
increased
based
on
the
number
of
patients
going
for
the
service.
Otherwise,
it
becomes
a
pressure
on
the
doctor
to
finish
all
the
scans
within
time
and
these
scans
indeed
take
time.
We
need
to
go
3
times
to
finish
one
scan.
OPD
Doctor
Consultation
-
They
should
start
maintaining
the
OPD
doctor
consultations
through
token
system
or
via
some
representative
controlling
the
queue.
As
weekends
are
having
rush
and
patients
waiting
for
hours
we
have
noticed
few
patients
come
and
instantly
go
inside
doctor's
room.
This
might
cause
a
real
unsatisfied
experience
for
patients.
Parking
-
Hospital
has
the
parking
facility.
Closing
Note
-
I
went
to
many
eminent
hospitals
in
Bengaluru,
I
can
say
Kinder
is
doing
a
really
good
job.
There
is
always
scope
of
improvement
and
that's
why
I
have
highlighted
few
areas
of
improvement.
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