5/5 Sachin K. 7 months ago on Google
would
like
to
thank
your
company
personnel
at
the
customer
services
division
for
their
excellent
support.
Your
customer
care
executive,
Mary
Smith
took
care
of
all
my
queries
in
a
jiffy.
She
also
provided
timely
and
helpful
advice
regarding
the
brand
of
ultrasound
machine
I
was
purchasing.
She
let
me
know
all
the
important
information
regarding
the
product
including
its
features,
adjustable
buttons
and
electricity
consumption.
I
am
a
busy
medical
professional
and
I
urgently
required
information
regarding
this
product.
Mary
was
extremely
attentive
and
she
listened
to
all
my
concerns
with
a
great
deal
of
patience.
She
also
ensured
that
I
received
all
the
information
regarding
the
mode
of
payment
to
the
company
and
the
time
by
which
I
would
expect
the
machine
to
be
shipped
to
Australia.
As
a
doctor
working
in
the
Australian
outback,
I
am
constantly
tending
to
the
needs
of
patients
of
different
ages.
A
portable
ultrasound
machine
is
a
critical
requirement
for
me.
I
was
very
thankful
that
Mary
explained
which
product
will
suit
my
needs
best.
She
also
solved
the
problem
regarding
the
service
charges
which
I
faced.
She
has
a
caring
approach
and
she
is
a
true
professional.
Please
accept
my
gratitude
towards
her
and
your
customer
care
staff
for
their
speedy
and
efficient
services.
I
was
able
to
complete
the
transaction
within
seconds
thanks
to
their
attentive
and
alert
presence.
I
would
especially
like
to
commend
Mary
for
her
professionalism
and
superlative
skills.
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