2/5 Gaurav g. 1 year ago on Google
To
whom
it
may
concern,
I
am
writing
to
provide
feedback
on
the
services
provided
by
your
therapy
center.
Overall,
I
believe
that
all
the
therapists
are
competent
and
good
at
what
they
do.
However,
I
am
giving
a
2-star
rating
because
there
are
several
areas
of
improvement
that
need
immediate
attention.
Despite
the
center
being
operational
for
many
years,
it
seems
that
basic
amenities
have
been
neglected,
which
is
disappointing.
Here
are
the
areas
of
improvement
that
I
would
like
to
be
address:
Installation
of
an
additional
air
conditioner:
The
current
single
AC
unit
is
insufficient
for
the
number
of
people
present
in
the
center
(approximately
20-30
individuals).
It
leads
to
discomfort,
especially
during
the
summer
months
when
the
basement
becomes
suffocating.
Exhaust
system
installation:
Currently,
there
is
only
one
exhaust
system
in
place.
It
is
crucial
to
install
more
exhausts
to
improve
ventilation
and
air
quality
within
the
center.
Enhanced
cleaning:
The
cleanliness
of
the
center
is
consistently
subpar.
Efforts
should
be
made
to
improve
the
cleaning
standards
to
maintain
a
hygienic
environment.
Doormat
installation:
Placing
doormats
at
the
entrance
would
help
reduce
the
amount
of
dirt
and
debris
brought
inside,
ensuring
a
cleaner
environment.
Accessibility
to
drinking
glasses:
It
would
be
beneficial
to
have
a
designated
area
where
drinking
glasses
are
easily
accessible
to
everyone.
This
would
eliminate
the
need
to
repeatedly
ask
for
basic
items
like
water.
Replacement
of
faulty
monitor:
Currently,
the
center
is
using
two
monitors,
with
one
of
them
being
black
and
white.
It
would
be
ideal
to
replace
the
faulty
monitor
with
a
new
one
to
ensure
a
better
visual
experience
for
both
therapists
and
clients.
Improved
cleanliness
in
washrooms
and
sitting
areas:
The
washrooms
and
sitting
areas
should
be
thoroughly
cleaned
on
a
regular
basis
to
provide
a
more
pleasant
experience
for
everyone.
Additional
exhaust
installation
in
washrooms:
Installing
another
exhaust
system
in
the
washrooms
would
help
eliminate
odors
and
improve
ventilation.
These
are
some
immediate
improvements
that
I
believe
should
be
implemented.
There
may
be
other
areas
that
require
attention
as
well,
but
these
are
the
basics
that
need
urgent
action.
On
a
positive
note,
I
would
like
to
commend
most
of
the
therapists
for
their
good
work,
particularly
Farah
mam,
chanchal
mam
,
shweta
mam
Additionally,
the
center
offers
effective
learning
programs
for
children
with
autism
or
speech
delays,
which
is
highly
appreciated.
I
sincerely
hope
that
the
management
takes
these
points
into
consideration
and
initiates
the
necessary
actions
to
improve
the
infrastructure
and
facilities
of
the
center.
Progress
in
these
areas
would
greatly
enhance
the
overall
experience
for
clients
and
ensure
a
better
environment
for
therapy
sessions.
I
have
attached
some
sample
photos
for
reference
😉
I
am
asking
these
but
no
progress
are
happening
so
writing
so
that
it
can
be
addressed.
Thank
you
for
attention
in
this
matter.