I had a really bad experience in here from the salespeople. Went to exchange a gold bangle for some new jewellery. When I asked them to return the money left after purchasing the required items, they pushed us like anything to buy for the rest of the amount even though we said we would like the money back. And when it was me paying the extra amount they were really enthusiastic about it. And they kept pushing me to buy diamonds when I clearly told them all I need was gold. My mother and I have decided to never go back to kalyan or atleast this particular showroom. You will definitely lose customers if you push them too hard. And I don't intend to write a mail or call the customer care number. I am simply not coming back

One of the largest gold show room chains in Kerala. Outside look of the showroom itself is beautiful. Had been to here many times, once for a marriage purchase and a couple of other occasions for small purchases. Not an expert to comment about gold. But as in similar big showrooms, they have a good collection of a wide variety of models. Diamonds available in the first floor. Staff found very good always. Parking is good beside the building and also in the basement.

Good customer service & gold quality also good

Nice collections and better customer service.. im really satisfied

Poor customer service and arrogant attitude. Booked gold in advance but provided wrong information and the hidden clause forced us to buy extra gold to cope up with the making charge.

Sarath thanks for your service,Thanks Kalyan Alappuzha team

Good selection. & customer serivice

Good selection, staff behaviour is nice..

Good selection and very good customer service

Had. A nice experience customer friendly staff Satisfied.

We bought large amount of gold but the customer service was very poor

Very poor customer service from the staff.The worst staffs and sales executives ever seen in a shope.

Nice experience.. Waiting for next purchase

It's a good place to buy small and tiny ornaments. But don't expect or believe the advertisements to be true. Making charge is high here. Diamond collection is not satisfactory especially in the lower price range.

Poor customer services ever seen in kalyan

916 BIS Hallmarked Jewelleries can be found anywhere. Staffs attitude also fine everywhere because they will be making too much from our pockets in the name of Making charges. So you can Go anywhere 😀

Very very slow service.ever coming back

Im highly dissatisfied and disappointed with the customer handling. I've been a long time customer of Kalyan jewellers. The after sale service is at par the worst ever seen. I bought a leg chain from here and noticed the twisting and turning of the same. In a months time I returned to them letting them know about the same. What the executive said is this is what you get and if you need a better deal then pay additional Rs 11,000. So basically, you need to spend more if you want a daily usage product.

Customer friendly.. reasonable rate

My personal view is that there were limited varieties. Good staffs and support.

Friendly and helpful staff, good collection of diamond necklaces, nose pins, earrings.

Friendly staffs and good service at all..

Courteous staff, less designs happy to shop; reasonable price