(Translated by Google) Yesterday I brought a 3-year-old child to the dentist Larionova! We had an examination and acquaintance with the dentist. Perhaps someone brought it to us. She began speaking roughly. I think okay, the main inspection. So the doctor says to the child, It will be scary and very painful! She asked only to see the child without hanging her fears. And only tell me the information. The doctor, ignoring my message, said 4 more times, the Dentist is always very painful !!!! I asked why you are doing this, she says, I am a psychologist and I know what I am doing! When asked where you studied, what you do, she confidently says that she completed a three-day course in sand art therapy. Of course, I took the child, stopping this lawlessness. When leaving, the doctor said that your child is afraid of yelling, she won’t let her teeth be treated, she won’t open her mouth! You need general anesthesia! Cost from 50 thousand... And then it became clear to me why all this was being said. It's easier to do everything at once and earn. And so the child and I would go several times, we wouldn’t bring so much money and the child would also show emotions. If your child is going to the dentist for the first time or is even a little afraid, look for another clinic. Where you will be treated with respect and the child will easily go to the doctors and will not be afraid of white coats. (Original) Вчера привела ребенка 3 года к стоматологу Ларионовой! У нас был осмотр и знакомство со стоматологом. Возможно, до нас кто-то ее довел. Она грубо начала говорить. Думаю ладно, главное осмотр. Так врач говорит ребенку, Будет страшно и очень больно! Попросила только посмотреть ребенка без навешивания своих страхов. А информацию говорить только мне. Врач проигнорировав мое сообщение еще 4 раза сказала, Стоматолог- это всегда очень больно!!!! Я спросила зачем так делаете, она говорит, я психолог еще и знаю что делаю! На вопрос где же вы училась, что так поступаете, она уверенно говорит, трехнедневный курс по песочной арт-терапии прошла. Конечно я ребенка забрала, остановив этот беспредел. Уходя врач сказала, ваш ребенок всего боится орет, зубы лечить не даст, рот не откроет! Вам нужен общий наркоз! Стоимость от 50 тыщ... И тогда мне стало понятно, для чего все это говориться. Проще сразу все сделать и заработать. А так бы мы с ребенком ходили несколько раз, столько денег не принесли и ребенок бы еще и эмоции проявлял. Если ваш ребенок идет первый раз к стоматологу или хоть немного боится, поищите другую клинику. Где к вам отнесутся с уважением и ребенок будет легко ходить к врачам и не будет бояться белых халатов.

Dental office doctor Larionova is engaged in scams for anesthesia! Dear parents, don’t be fooled by this, look for other good doctors. I describe the situation: A 4-year-old child, we come to the appointment, they find two teeth, they say everything is ok, we will heal without problems. Upon re-appointment, “they find 7 more!!” and they convince you to do anesthesia, they don’t work any other way, convincing you that the child is closing his mouth and they cannot work. We left this office far away and calmly had the tooth treated by a medical expert without any anesthesia. The doctor did not find any additional 7 pieces! This situation is not unique, it was exactly repeated with our friends, with the same doctor! Doctor Larionova - fear God

They work very, very, very well, within 4 hours they learned more than 6 years of the child’s life (in hemorrhage), clearly made diagnoses and a plan for further action!!! If there were 10 stars, I would give 15! Sie arbeiten sehr, sehr, sehr professionell, innerhalb von 4 Stunden haben sie mehr geklärt als in 6 Lebensjahren unseres Kindes (in Deutschland), sie haben klare Diagnosen gestellt und einen Plan für weitere Maßnahmen erstellt!!! Wenn es 10 Sterne gäbe, würde ich 15 geben!

The devastation is not in the closets, but in the heads. This is how I want to describe my visit to this establishment. Which gas do you prefer, raspberry or strawberry? Yes, everything is fine, we do this 100 times a day. But first things first. An appointment with a doctor takes place a month, or even two, but these are trifles, because everyone wants their child to be healthy. When you first visit doctor Vera Anatolyevna Larionova, you get the imaginary impression of a good doctor who wishes only the best for your child, because everything is in place for this, the atmosphere in the office and the sweetness with which she communicates with your child, this is where it all ends, and the banal “divorce” begins. parents for money. Unnecessary hygienic cleaning procedures, fluoride prophylaxis and the main hobby of this organization: SEDATION. The doctor very strongly recommends its use, and according to the head of the doctor, Rom Andreevich Zabelin, this is a completely safe procedure, it does not require the presence or examination of an anesthesiologist, “rolled in, cured and forward”, it can be done by everyone: from the cleaning lady to the guard, and the doctor even more so, no side effects, immediately got up and went. In general, the first trip is to examine you, and not your child, for the availability of funds. But oh well, it’s a child, so what if you came for dental treatment, and after an hour of this treatment you left without him. Book a follow-up appointment and this is where the fun begins, the doctor just didn’t show up. Yes….yes, it turns out that it’s possible and normal for this establishment. For an hour and a half they told us that she was stuck in a traffic jam and was about to get there, but on the way out she simply didn’t arrive and didn’t warn anyone. It seems to me that a doctor, especially a pediatrician, has no right to behave this way, but since the head doctor himself said that this happens, it radically changes the matter, and the proposal to wait a month for the next appointment is the culmination of this institution. The bottom line is that neither doctors, especially the main one, care about your child’s health. Nothing personal, just money and more money. But it’s okay if they don’t manage to make money from you, there are still many people willing. Bottom line: the caring attitude of the staff, complete indifference to everything, competence is a big question, and the most important thing is MONEY, and the level of service is not the main thing, the main thing is the three “B” (rolled in, cured and forward). And I don’t need regrets, snot and your proceedings. Date of visit 10.25.2023 8.40, name of the doctor in the review, who was at the appointment is in your database.

Disgusting. Starting with unorganized administrators and ending with unqualified doctors. Gutareva and her son came to the dentist due to acute pain. She opened 2 of his teeth, gave him medicine and sent him home. When asked how long you can walk with the medicine, you shrugged your shoulders. By the way, even the child said that he doesn’t want to come to this clinic anymore. He had never had such a reaction to other doctors. * These teeth were treated for the first time, but the card says “the filling was preserved”?* It gets worse. Since the tooth needed further treatment, I enrolled the child in another clinic for planned treatment, but the child’s tooth ached earlier, so I had to urgently look for a doctor again. 2 surgeons, having seen the documents from this unfortunate clinic, refused to take responsibility for the treatment of the tooth, since it was not indicated what she did with the teeth. Have you cleaned the channels? Which tooth exactly hurts? Where's the picture? Etc. They sent us back to this “doctor”, saying that such treatment should be carried out by the current attending physician, i.e. Gutareva. Since I work, my sister brought the child to the clinic (in the card, in a rude tone and numerous exclamation marks, they indicated that I refused to enroll the child for planned treatment and that I did not follow the recommendations - naturally, I did not make an appointment with YOU at the clinic 🙄). Again, this “doctor” did not treat anything, she simply opened the fillings, put medicine inside the teeth and sent her home again. My teeth hurt again, on the same day after seeing this “doctor”, I had to drag myself to another surgeon, but they also told us that there was not enough information in the extract, I had to call and get the documents sent to me online. And even after another doctor saw these documents, she still did not dare to take responsibility for these teeth. All for the same reasons, IT IS IMPOSSIBLE TO SAY WHAT EXACTLY WE DID WITH THE TEETH. Do you keep patient records only for the purpose of complaining that the patient decided to enroll in another clinic, or do you understand that this is an important document? It’s just terrible how many times we were treated in other clinics, I never had such problems. Usually everything is clear, but here it’s like a bunch of people who didn’t finish 8th grade decided to open a clinic, and now don’t know what to do. Creepy

(Translated by Google) Hello, I take my son to Laura Dzyuba - I am very pleased! Polite, attentive, explains everything, answers all questions. We treat Adenoids, it is convenient that the doctor performs an endoscopy during the examination (if necessary). The center itself is nice, bright and clean, there are a lot of toys in the children's corner. The only thing - was once that there was not enough locker where you can leave your clothes. The rest of the staff is wonderful, With our ENT we are for a long time. (Original) Здравствуйте, вожу сына к Лору Дзюба - я очень довольна! Вежливая, внимательная, все рассказывает, на все вопросы отвечает. Мы лечим Аденоиды, удобно что доктор проводит эндоскопию при осмотре (при необходимости). Сам центр хороший, светлый и чистый, много игрушек в детском уголке. Единственное что - было один раз что не хватало шкафчика где можно оставить одежду. В остальном персонал прекрасный, С нашим ЛОРом мы надолго.

(Translated by Google) When visiting the treatment room in this clinic, I was informed that my child may have an allergy to cow protein and we want to take a blood test to identify this allergy. The blood was taken perfectly, there are no complaints, but according to the results of the tests, an analysis came for TOTAL PROTEIN. Of course, I understand that there may be some misunderstandings, but to shake a one and a half month old child in a car for a distance of 120 km and not get the desired analysis is very bad. I would like to wish the attention of the staff. (Original) При посещении продцедурного кабинета в данной клинике мною было сообщено что у моего ребёнка возможно имеется аллергия на коровий белок и хотим сдать анализ крови на выявление данной аллергии. Кровь взяли отлично, нареканий нет, но вот по результатам анализов пришёл анализ на ОБЩИЙ БЕЛОК. Я конечно понимаю что могут быть какие либо недопонимания, но протрясти полуторомесячного ребёнка в машине на расстояние 120 км и не получить желаемого анализа это очень плохо. Хотелось бы пожелать внимательность персоналу.

(Translated by Google) Anomalous zone. You need to come at 5 in the morning to make an appointment with the doctor. And if you managed to take a ticket, you are a lucky person. Waiting for a turn to the doctor, you need to have iron nerves. Who ask, on sick leave, acquaintances, friends of acquaintances and so on ad infinitum. (Original) Аномальная зона. Приходить нужно в 5 утра, что бы записаться к врачу. А если удалось взять талон, вы везучий человек. Ожидая очереди к доктору, нужно иметь железные нервы. Кто спросить, по больничному, знакомые, друзья знакомых и так до бесконечности.

(Translated by Google) My 4 year old son is having big health problems due to the adenoids. We underwent examination in "Aprelka" by Dr. Evgeny Nikolayevich Korchineli. The doctor is a highly qualified specialist, he knows how to win over a child, and it is easy and painless to conduct an examination. He clearly explained to us the course of the operation. Together with his colleagues, he performed the prescribed operation impeccably. There were no complications. When examined a month after the operation, he explained all the questions of interest to us. We are very grateful to the doctor for his human kindness and high professionalism. We strongly advise everyone who has similar problems with a child to contact Dr. Korchineli E. N (Original) У моего 4-х летнего сына возникли большие проблемы со здоровьем из-за аденоидов. Мы прошли обследование в «Апрельке» у доктора Корчинели Евгения Николаевича Доктор высоко квалифицированный специалист, умеет расположить к себе ребенка, легко и безболезненно провести осмотр. Доходчиво объяснил нам ход операции. Назначенную операцию, вместе со своми коллегами, провел безукоризненно. Никаких осложнений не было. При осмотре спустя месяц после операции, разъяснил все интресующие нас вопросы. Мы очень благодарны доктору за человеческую доброту, и высокий профессионализм. Очень советуем всем, у кого с ребенком есть подобные проблемы, обращаться к доктору Корчинели Е. Н

(Translated by Google) Excellent doctor dentist-surgeon Kozlov Evgeny Vladimirovich. Many thanks to him for his care and professionalism. The first extraction of a tooth in a child of 6 years went perfectly. The child wants to see a doctor! (Original) Прекрасный врач стоматолог-хирург Козлов Евгений Владимирович. Огромное ему спасибо за заботу и профессионализм. Первое удаление зуба у ребенка 6 лет прошло прекрасно. Ребенок хочет еще к врачу!

(Translated by Google) I visited you last summer because of a toothache. The doctor drilled the tooth twice, said that it was pulpitis. In another clinic, after the examination, the doctor said that there was no pulpitis, but the gum hurt and prescribed me an ointment. The pain passed quickly. I don’t remember the name of the doctor in your clinic, after all, about 9 months have passed, but I have not yet seen such an approach to work. Everything is better in April... (Original) Летом была у вас из-за зубной боли. Врач просверлила зуб дважды, сказала, что пульпит. В другой клинике после осмотра врач сказал, что пульпита нет, а болит десна и прописал мне мазь. Боль прошла быстро. Фамилию врача вашей клиники не помню, прошло как никак около 9 месяцев, но я такого подхода к работе еще не видала. В Апреле все как-то лучше…

(Translated by Google) Were at the reception of ultrasound in the children's center April with Dr. Khromov Pavel Alexandrovich. Thank you very much doctor for his care and professionalism. There would be more such specialists! And thanks for the good service also to the girls at the reception. We had a very pleasant impression of the clinic! (Original) Были на приеме УЗИ в детском центре Апрелька у доктора Хромова Павла Александровича. Спасибо большое доктору за его внимательность и профессионализм. Больше бы таких специалистов! И благодарность за хорошее обслуживание также девушкам в регистратуре. Сложилось очень приятное впечатление от клиники!

(Translated by Google) I want to thank the whole team and in particular the pediatric ophthalmologist Kazakova Dilnara for the professionalism and sensitivity that she showed to me and my child. Patiently selected glasses, taking into account the wishes of my daughter. I would like all clinics to treat with kindness, understanding and apply God's advice<<Do not refuse to do good to those who need it>>. (Original) Хочу поблагодарить весь коллектив и в частности детского офтальмолога Казакову Дильнару, за профессионализм и чуткость, которые она проявила ко мне и моему ребёнку. С терпением подбирала очки, учитывая пожелания мой дочери. Хотелось бы , чтобы во всех клиниках относились с добротой , пониманием и применяли Божий совет<<Не отказывайся делать добро тем, кто в этом нуждается>>.

(Translated by Google) Shock! They refused to provide medical assistance to a 4-year-old child with acute toothache. there is no general power of attorney natorially certified from mom. Refused to even look and ease the pain. Admmn. Tatyana very politely sent us, referring to Rospotrebnadzor. No piece of paper - suffer from pain! This is the first time I come across such indifference and formalism, and from whom !? (Original) Шок! Отказали в мед.помощи ребенку 4 года с острой зубной болью, т.к. нет ген.доверенности наториально заверенный от мамы. Отказались даже посмотреть и облегчить боль. Адммн. Татьяна очень вежливо послала нас, сославшись на Роспотребнадзор. Нет бумажки- мучайся от боли! С таким безразличие и формализмом сталкиваюсь впервые и от кого!?

(Translated by Google) Horror (Original) Ужас

(Translated by Google) I highly recommend the dentist-therapist Turetskaya Victoria Arkadievna. They saved my son's tooth when other clinics told him to remove it. Very knowledgeable and pleasant doctor. The child now goes to her with great pleasure. All teeth were corrected. And the prices are very good. Thank you, our beloved dentist! (Original) Очень рекомендую стоматолога-терапевта Турецкую Викторию Аркадьевну. Моему сыну спасли зуб , когда в других клиниках говорили удалять его. Очень грамотный и приятный врач. Ребёнок ходит теперь к ней с большим удовольствием. Все зубы привели в порядок . И цены очень хорошие. Благодарим Вас , наш любимый стоматолог!

(Translated by Google) Recently we visited the AprilK clinic, we really liked everything, I want to express my deep gratitude to you for the colossal help, for the responsiveness, for the high-quality treatment, for the professionalism in my business. Thank you for your endless kindness and warm attitude. I wish you all the best and only grateful patients. (Original) Недавно посещали клинику АпрельКа, нам безумно все понравилось, хочу выразить Вам свою огромную благодарность за колоссальную помощь, за отзывчивость, за качественное лечение, за профессионализм в своем деле. Спасибо Вам за Вашу бесконечную доброту и теплое отношение. Желаю Вам всего самого наилучшего и только благодарных пациентов.

(Translated by Google) It's very good there (Original) Там очень хорошо

(Translated by Google) Beautiful building (Original) Красивое здание

(Translated by Google) Long lines (Original) Большие очереди

(Translated by Google) Branch of hell. A lot of things are terribly wrong, starting with stupid queues, ending with the attitude of some staff members to patients. And yet the results of fluorography need to wait a week. Even recent repairs can not change the atmosphere for years (Original) Филиал ада. Ужасно многое, начиная от бестолковых очередей, заканчивая отношением некоторых сотрудников персонала к пациентам. А ещё результаты флюорографии нужно ждать неделю. Даже недавний ремонт не может изменить годами сложившуюся атмосферу

(Translated by Google) Good specialists and new equipment (Original) Хорошие специалисты и новое оборудование

Today we donated blood from my daughter's finger. Unfortunately, they didn’t remember the nurse with an unusual name. My daughter always passed this test without any problems. Today, right from the door, as soon as we entered the office, the nurse scolded us for not drinking water. Then in general ((( While I was preparing the instruments, I was grumbling all the time: the blood won’t flow now, the laboratory won’t accept it, I’ll have to retake it. As a result, my daughter got scared, started crying, and didn’t give her sister the finger at all. I had to hold the child. As a result, the whole family stress. This is the first time such a situation has happened. Last time we had a test at the same clinic, the sister talked to the kids from the doorway, asked how they were, distracted them, and everything went without tears at all. Now we’ll find out which nurse is seeing them. When working with children, you need to keep your negativity in check with you. If there are any rules, then explain them in advance. Kids don’t like to take tests anyway, and then the adult aunt grumbles and scolds. We were confused today, next time we wouldn’t take tests at all.

This is Lawlessness, Comrades!!! To find out how much it costs to pull out a tooth, I paid 700₽. By the way, to pull out a tooth 8250 (some kind of second degree of complexity, for us ordinary people this is not understandable, they will probably drag it out with the whole clinic), although on the phone they told me from 2 thousand, but I have to LOOK at the doctor (look!!! I didn’t come for a consultation, I don’t need a consultation, and I didn’t come for an appointment. I called and complained, but the girl Anna on the phone said that they wasted their precious time on me (and it doesn’t matter that my appointment was delayed by 15 minutes, and after that the disk with the tomography done in their clinic did not load), no Lord, I was the one who wasted my time and money on you! There was no reception, I found out how much it costs to pull out a tooth, turned around and left, and they gave me a receipt for payment - Well done, you make good money for us without doing anything. Thank you, I give an honest rating of 2 and minus one for talking on the phone with operator Anna.

Why do you always have to wait 10-15 minutes when calling? Incoming calls are the most important for business! If I can't sign up quickly, I take the money elsewhere - it's still simple.

We signed up a month in advance for triplex. Delayed for 7 minutes. We were not accepted. They said that they allocate 15 minutes per patient. I understand, in a free clinic, but here we pay money and not little! Take more time. Provide parking at the clinic so that people don’t linger! Be regular customers. Now we will do examinations in other clinics!

Thank you very much that there is such a children's medical center "Aprelka". We treated teeth under anesthesia for a year and 7 months. Thanks to Dr. Turetskaya V.A. I agreed to treatment under anesthesia. Everything went very well. The teeth were cured. Now every three months for examination. Many thanks to all the doctors and medical staff of "Aprelka".

Reception time delay. If I wanted to sit in line with a baby, I would go to the city clinic.