Medprofi image

Medprofi

Medical center

😠 At the Pro Medical Center in Selma, the girls at the reception desk are, to put it mildly, so-so. Politeness is completely absent. The desire to come to the clinic is twice discouraged. There is a feeling that the three directors at the reception are in a bad mood. People often mention clinic, doctor, reception,


Address

Ulitsa Villima Fermora, 6, Kaliningrad, Kaliningrad Oblast, Russia, 236000

Website

www.medprofi39.ru

Contact

+7 401 267-04-04

Rating on Google Maps

3.50 (63 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 9 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm
  • Friday: 8 am to 9 pm
  • Saturday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: clinic (16) doctor (8) reception (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Татьяна �. 2 years ago on Google • 5 reviews
    At the Pro Medical Center in Selma, the girls at the reception desk are, to put it mildly, so-so. Politeness is completely absent. The desire to come to the clinic is twice discouraged. There is a feeling that the three directors at the reception are in a bad mood.
    13 people found this review helpful 👍

  • 1/5 Марина �. 2 years ago on Google • 3 reviews
    Exactly about the physiotherapy room, the electrophoresis procedure for a 3-month-old baby. The procedure was done by eye and the word ethics is alien to the nurse, and there are doubts about competence. Firstly, the current strength was set all three times differently in a descending manner. To the question “why” the answer was received that “well, yesterday there didn’t seem to be a burn, but today I was afraid and saw that I needed to do the procedure on o.1.” Secondly, calling a child “cheeky”, “slobbery”, “bug” is unacceptable, as is pulling the handle to turn the baby on its side. Thirdly, if there is no understanding of the prescription, it is necessary to contact the doctor who made the prescription (fortunately, in one clinic), and not call someone unknown where and to whom (another nurse). NEGATIVE REVIEWS are not posted on the site; there is no response to the complaint with information about the date of employment.
    12 people found this review helpful 👍

  • 3/5 Лиза �. 3 years ago on Google • 24 reviews
    I took my 3-year-old son for electrophoresis as prescribed by a neurologist. I chose the clinic on the advice of my parents. It took 10 sessions to leave. Upon arrival, she showed me the doctor’s prescription, but next time they said there was no need to bring it. The first 6 times they set the frequency of newborns (0.04), the next 4 as required by age (0.40), as the nurse assured.. Because out of 10, 6 were not effective, they were allowed to come for free 3 more times, for a total of 13 sessions.. Today, 12 times, the husband brought the child to the next session and when the son became cold because of the open window, the nurse ignored the requests to close it, and there were three of them!!! I didn’t close the window ((plus, my son has burns after the procedure! We don’t go there anymore for physical procedures - you trust the most valuable things, and the attitude is cold-blooded!!!
    8 people found this review helpful 👍

  • 4/5 Самсунг �. 2 years ago on Google • 59 reviews
    We love this clinic because of Dr. Seitov - a very competent specialist! The ladies at the reception are so-so. They say, come in, and there’s a patient in the office. The downside is that patients rush into the second (closed) entrance to the clinic. There is no clear sign.
    2 people found this review helpful 👍

  • 3/5 Alena D. 3 years ago on Google • 9 reviews
    I have been to this clinic twice. The first time left a positive impression. But the second one...we'll talk about him. For starters: I like that there are no queues, it’s clean, polite and close to home. However, the second visit did not give positive emotions. I needed to undergo certain tests. I called and found out the cost (one price), and when I came and returned it, at the checkout it turned out that it was different (of course more), they didn’t tell me the whole amount over the phone. Why do this? Or are your employees not aware? Okay, I paid. And when I wanted to know if it was ready, they told me: “Leave your email. We’ll send it.” I asked if I could take it with a piece of paper. “Yes, of course,” the girl answered. But how will I know when the result is ready? Should I run to the clinic every day? Cool, of course, but not at 9 months of pregnancy.
    3 people found this review helpful 👍

  • 1/5 Aleksandr R. 3 years ago on Google
    (Translated by Google) The girls at the reception spoil EVERYTHING, it seems that apart from the doctors in the clinic there are solid zeros, who, apart from the sugary voice on the phone, have nothing more to turn on. Many thanks to all of them for several pleasant visits, waiting at the office door. (Original) Девушки в регистратуре портят ВСЁ,, такое впечатление что кроме докторов в клинике сплошные ноли, которым кроме слащавого голоса по телефону включить больше нечего. Всем им большое спасибо за несколько приятных посещений, с ожиданием у двери кабинета.
    3 people found this review helpful 👍

  • 1/5 Elena F. 3 years ago on Google • 10 reviews
    I have never seen a worse place. Not only was I not warned that although the clinic has a pediatric traumatologist, there is no pediatric x-ray. So, the doctor himself sent me to get x-rays done at a certain plastic surgery clinic, where they don’t do x-rays for children either. I paid 900 rubles for the giggles and giggles and “oh, it looks like you have a fracture.” I wanted to save time and not go to the regional one, but it didn’t work out.

  • 5/5 Татьяна �. 2 years ago on Google
    (Translated by Google) Were once at Laura with a child. The doctor is qualified, the treatment helped immediately. The clinic itself is nice and conveniently located. (Original) Были один раз у лора с ребенком. Врач квалифицированный, лечение помогло сразу. Сама клиника приятная, расположена удобно.

  • 2/5 Настя �. 2 years ago on Google • 2 reviews
    We had an appointment with an otolaryngologist. Before the visit (making an appointment with the girls at the registry), I asked if it was possible to open a sick leave sheet if necessary - I was assured “of course.” As a result, the sick leave was not opened, I will have to run to the clinic. What was the point then in wasting time and money?! It’s unlikely that I will ever contact this institution and I definitely won’t recommend it.
    7 people found this review helpful 👍

  • 5/5 Roman G. 4 years ago on Google • 2 reviews
    Just as a theater begins with a coat rack, so any clinic begins with a reception desk! The basis of your impressions of a doctor’s appointment is how you were greeted! I would like to thank the staff of the Fermora clinic for their kindness, friendliness, tolerance, and professionalism! What is so missing from the reception staff at the clinic on Dzerzhinsky! Prosperity to you!
    3 people found this review helpful 👍

  • 5/5 Светлана �. 7 months ago on Google • 1 review
    Was at the ENT. The doctor was qualified, conducted an examination and prescribed treatment. The clinic itself is pleasant and conveniently located.
    1 person found this review helpful 👍

  • 5/5 Ирина �. 4 months ago on Google • 1 review
    Wonderful neurologist Bandurova N Diagnosed with motor allalia, the child began to speak thanks to the treatment provided to us by this doctor. After the DPT vaccination, the child fell silent for a month, we came in on time, thank God Health and prosperity to the doctor!


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