Today I came for a vaccination against COVID-19 by appointment in public services. Sign up for 10 o'clock. There are 100 people in the cramped corridor at the same time! One doctor and one nurse. It seems that the clinic is run by a nurse, and the Ministry of Health is also, at best, a nurse. When will this mess in the country end and when will the people's patience end?

(Translated by Google) Dismiss everyone, starting with the head physician, who makes a mess in the institution! In this clinic, no one has been treating anyone for a long time - there are no doctors left! Some executioners, for whom patients are a burden. I visited the neurologist Smolyakova on 10/21/2021, came with acute pain - the thoracic spine, cervical spine and a severe headache to nausea and dizziness. Hypertensive patient. In addition to back pain, the doctor did not hear anything, she did not even measure the pressure! And it was 190/120 (measured at home). And even though that day I was in a terrible state, I noticed this: the receptionist did not want to help me, sending me to the doctor, the registrar Kovalenko said that there were no doctors, there were no coupons, there was no way to get at least to someone, because .To. many patients, despite the fact that I came with acute pain. When I demanded to call an ambulance, she began to call someone and ask what to do. As a result, she sent me to a neurologist. Climbing to the third floor and reaching the doctor's office, I saw that there were very few people, a couple of people for the entire corridor! And there is no one to the neurologist! Free! The doctor sits drinking tea! And you can't get to narrow specialists !!! Explain to me how so? Smolyakova is not a professional from the word "absolutely". This has no place in the profession. And this can be said about most of the "doctors" in the polyclinic on Handel. (Original) Уволить всех, начиная с главврача, который допускает бардак в заведении! В этой поликлинике уже давно никто никого не лечит - врачей не осталось! Одни палачи, для которых пациенты - обуза. Посетила невролога Смолякову 21.10.2021, пришла с острой болью - грудной отдел позвоночника, шейный отдел и сильная головная боль до тошноты и головокружения. Гипертоник. Кроме боли в спине врач ничего не услышала, даже давление не померяла! А оно было 190/120 (измерила уже дома). И хоть в тот день я была в ужасном состоянии, но обратила внимание вот на что: в регистратуре мне не хотели помочь, отправив к врачу, говорила регистратор Коваленко, что нет врачей, нет талонов, нет возможности попасть хоть к кому-то, т.к. много пациентов, не взирая на то, что я обратилась с острой болью. Когда я потребовала вызвать мне скорую, она стала кому-то звонить и спрашивать как ей поступить. В итоге, направила к неврологу. Поднявшись на третий этаж и дойдя до кабинета врача, я увидела, что людей крайне мало, пара человек на весь коридор! И к неврологу никого нет! Свободно! Врач сидит пьёт чаёк! А к узким специалистам не попасть!!! Объясните мне как так-то? Смолякова не профессионал от слова "совсем". Таким не место в профессии. И такое можно сказать о большинстве "врачей" в поликлинике на Генделя.

They came to do the second component, there was no queue, but most importantly, there was no therapist, he was not on site during working hours, and they said “wait a little,” and after half an hour they said “just take a walk, she’ll only come in an hour!!!” What kind of attitude is this??? What is this even called??? Disgusting! I understand that we have problems in healthcare, but how can it be that a person is not there at such a time?! What does the head physician do???

(Translated by Google) Therapist Dubova Tatyana Nikolaevna is the 10th circle of hell that Dante would not have passed! The experience is great, but taking one person for 40 minutes is clearly overkill! Teach her how to use a computer or get someone to help her! Despite the presence of the "only ask" ticket, people climb into the registry without a queue! The only positive is that the facility itself is clean. (Original) Терапевт Дубова Татьяна Николаевна - это 10й круг ада, который Данте не прошёл бы! Опыт это прекрасно, но принимать одного человека 40 минут это явно перебор! Научите ее пользоваться компьютером или дайте кого-то в помощь! Не смотря на наличие талончика «только спросить» люди лезут в регистратуру без очереди! Единственный плюс - в самом учреждении чисто.

It is not clear where the funding for this hospital goes. Pregnant with my second. Must see an otolaryngologist, pulmonologist and ophthalmologist there. I tried to sign up through the electronic registration system for several days, but it was impossible, there was no time. I called the reception desk and was on line for 14 minutes. And what did they tell me? -To get a coupon, come to the hospital in the live queue at 7 am. I have an older child, who would be interesting to leave him with?? Not to mention work. I don’t understand how this clinic even functions. During my last pregnancy in 2017, with a coupon, I stood in a stuffy corridor arguing with those who were in line for the same office. The conditions are not for people.

The clinic still does not have a system for electronic tests; they do not come to the Medreg39 portal. By the way, Medreg39 has already been canceled and returned again, but this clinic still can’t figure it out. This means that the issue is not a priority. In principle, I am generally silent about the mess in the system. There was also an ugly situation with the human papillomavirus vaccine. I wanted to do it and went to the clinic to find out how it was possible. In the procedural room I found out that there was a certain adult woman for whom it was ordered through the Ministry of Health. When I came to the manager, she began to scold me (defensive reaction), called someone, began to say that I DEMANDED a vaccine from them, although I was just interested. About the woman who was ordered the vaccine, the manager said that this did not happen, but in the treatment room they lied to me. The conversation was boorish, I left with a lot of negativity.

(Translated by Google) To make changes to the IPR to receive TMR, write a few lines .. we are waiting for 2 months from the doctor's examination! then the doctor did not write, then it's a holiday! And a person without legs cannot go out into the street because there is no wheelchair! So they also drag out time in the clinic, because everything can be done in a maximum of a week (Original) Чтобы внести изменения в ИПР для получения ТСР написать несколько строк .. ждём 2 месяца с осмотра врача!то врач не написал,то праздник ! А человек без ног на улицу не может выйти потому что каляски нет !Так ещё и время тянут в поликлинике то что можно всё максимум за неделю сделать

(Translated by Google) On the 21st of 2021 at 15:00 I came to the clinic, at the entrance the girl sent me to the reception "just ask". Well, if you explained the reason ?! The reason is one, I am a visiting migrant! Unfortunately, they didn’t tell me her last name, the woman is quite old, in a pink shirt. Please tell me to where can i complain? (Original) 21 го числа 2021г в 15:00 пришла в поликлинику, при входе девушка направила в регистратуру " просто спросить" .Подошла в регистратуру к окошко 3, не задав вопрос мне нахамили! Ладно если объяснила в чем причина?! Причина в одном, Я приезжая мигрантка! К сожалению фамилию мне её не сказали, женщина дастаточно взрослая, в розовой рубашшке.Скажите пожалуйста к куда мне можно пожаловаться?

(Translated by Google) Complete chaos is happening in the hospital !!!!! At the reception they tell us that you should wait for the therapist within three days, we say “what if the person dies?” since we urgently need a referral to specialists, the brilliant answer is “well, bury it”, like that! (Original) Полнейший беспредел творится в больнице !!!!! В регистратуре нам говорят ,что терапевта ждите в течении трёх дней , мы говорим «а если человек умрет?» так как срочно нужно направление к специалистам , ответ гениальный «ну похороните» , вот так !

A woman without gloves and with overgrown, dirty nails takes blood from a vein. I usually turn away before an injection, and I saw this already when the needle was in my vein. It's just a nightmare...

Bestial attitude

Terrible attitude. Doctors do not see you at the appointed time

In Russia, doctors no longer treat sick people. That’s how I saw it and understood everything for myself. This does not only apply to this clinic. Doctors are not interested in patients and their problems. Doctors are busy with computers. Everyone writes, writes without even looking in the direction of the patient. Diagnoses are also made without looking. No examination. No medications are prescribed. That is why the mortality rate is so high in the current system of the Russian Federation. As a matter of fact, what had to be proven was that medicine was completely killed! Personally, I'm scared!!!

I just want to ask, can a doctor see one patient for 30-40 minutes? Well, how come the registration at 16-48 barely achieved it, so I’m already sitting at 17-43 with 2 more people in front of me, I understand this is our medicine, but this no longer fits into any goal. Ophthalmologist Migalova N.A. You have an estimate of 12 minutes per patient. If you can’t cope, then let them expand your record.

ULTRASOUND ROOM - Batalova A.S. - Thank you very much for the thorough examination of the thyroid gland and assessment of the dynamics. The doctor is competent, experienced, sensitive, positive. I recommend an examination with her.

Fire Oksana Gorkavtseva Refuse to admit a person when the person is 5 minutes late for good reasons. And she refused in a rude manner. Hamlo

Didn't get through to the receptionist

The number indicated is incorrect, the voice assistant transfers to another one that is also not available

Within an hour, we, non-residents, were processed, received by a doctor and issued a sick leave. Excellent service Thanks to the medical staff And those who write negative reviews would like you to come to us in Murmansk

This is probably the worst clinic in Kaliningrad. Why should people stand in line at 6 am on the street. In general, it’s a long time ago to move it to another place. T.K. It is impossible to park a car. It is clear that our bodies apparently have other concerns. Caring is only in words and in TV series about doctors.