“Азбука туров” - туристическое агентство, Калининград image

“Азбука туров” - туристическое агентство, Калининград

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😠 I bought a ticket from this organization to Turkey for 74,000 rubles. Supposedly we found a 5 star hotel called SURAL HOTEL. . And it turned out ate ate 3 Star. Terrible Internet and then only in the lobby, on the floors and in the rooms it is not, the building is stuffy like in a sauna, the food is... People often mention tour, time, trip, travel, hotel, Italy, vacation, agency, euros,


Address

ТЦ "История, Ulitsa Professora Baranova, 2Б, Ofis 8, Kaliningrad, Kaliningrad Oblast, Russia, 236040

Website

aztours.ru

Contact

+7 401 251-93-19

Rating on Google Maps

3.80 (44 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 7 PM
  • Saturday: 11 AM to 5 PM
  • Sunday: Closed
  • Monday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: tour (12) time (10) trip (8) travel (8) hotel (8) Italy (6) vacation (6) agency (6) euros (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Сергей �. 4 years ago on Google • 95 reviews
    We went on a bus tour with this company, anti-crisis Italy, I have never seen a worse trip!! the driver named Eric is a complete rude person, he needs to work in cargo transportation, he didn’t let people eat or drink, some kind of Gestapo!! 8 days of travel, half of it lived on the road, just moving, the hotel in Italy actually looked like a barn!! Some kind of horror, I will never go on bus tours again in my life!! In short, the vacation didn’t work out and was ruined, the company is called Inter Luxury, remember this name is what sent us with, ABC of Tours!!!
    1 person found this review helpful 👍

  • 5/5 Алина �. 4 years ago on Google • 3 reviews
    It was my first time traveling abroad. I used the services of this travel agency. I wanted the sea, but it wasn’t too expensive - they advised me to go to Turkey. In the end, everything went at the highest level for quite reasonable money. Thanks everyone. Next time I'll come to you again.
    1 person found this review helpful 👍

  • 5/5 Marian T. 4 years ago on Google
    (Translated by Google) The manager picked us a great tour of Hungary. We really enjoyed Budapest, Lake Balaton and generally from old Europe. Along with this, they tasted the diversity of national cuisine. This is something unforgettable! Many thanks to the people who work in this travel company. Competence and respect for the wishes of the client - this is what you want to come back to and go somewhere again! (Original) Менеджер подобрал нам отличный тур по Венгрии. Получили огромное удовольствие от Будапешта, озера Балатон и вообще от старой Европы. Вместе с этим вкусили разнообразие национальной кухни. Это что-то незабываемое! Огромное спасибо людям, которые работают в этом туристическом предприятии. Компетентность и уважение пожеланий клиента - это то, после чего хочется вернуться и снова куда-нибудь поехать!
    1 person found this review helpful 👍

  • 5/5 Лена �. 3 years ago on Google • 34 reviews
    We took a sightseeing tour of Kaliningrad and a tour of the brewery and cheese factory, tasting beer and craft cheese

  • 5/5 Макс �. 4 years ago on Google • 24 reviews
    I would like to thank all the travel agency employees for their professional assistance in choosing a tour. We had a wonderful holiday in Thailand. I recommend.

  • 5/5 Марина �. 4 years ago on Google
    (Translated by Google) Contact this travel agency is not the first time. I flew through them to Turkey, Thailand and Tunisia. And every time I find a great hotel for quite adequate money. I also like to go on holiday on all kinds of excursions and ask the agency employees in advance so they can advise me something interesting. They, in turn, constantly advise really worthwhile excursions. Well done, I recommend to everyone! (Original) Обращаюсь в эту турфирму уже не первый раз. Летала через них и в Турцию, и в Таиланд, и в Тунис. И каждый раз мне находят отличный отель за вполне адекватные деньги. Также люблю ездить на отдыхе на всякого рода экскурсии и заранее расспрашиваю работников агенства, чтобы они мне посоветовали что нибудь интересное. Они в свою очередь постоянно советуют реально стоящие экскурсии. Молодцы, рекомендую всем!

  • 5/5 Анна �. 4 years ago on Google
    (Translated by Google) Yesterday, my husband and I arrived from Vietnam - everything went just super! Beautiful nature, great beaches. The hotel turned out to be like you said - thanks for the advice and for the patience of my choosiness. We want to go somewhere else for the new year - so wait for a visit soon) (Original) Вчера прилетели с мужем из Вьетнама - все прошло просто супер! Красивая природа, отличные пляжи. Отель оказался таким как вы и говорили - спасибо за совет и за терпение моей переборчивости. Хотим на новый год еще где то поехать - поэтому ждите скоро в гости)

  • 1/5 Vaga G. 2 years ago on Google • 1 review
    I bought a ticket from this organization to Turkey for 74,000 rubles. Supposedly we found a 5 star hotel called SURAL HOTEL. . And it turned out ate ate 3 Star. Terrible Internet and then only in the lobby, on the floors and in the rooms it is not, the building is stuffy like in a sauna, the food is terrible, the service too, the hotel is old for more than 15 years, last renovation was 5 years ago, IN SHORT, I categorically DO NOT RECOMMEND THIS TOUR COMPANY AND HOTEL SURAL
    1 person found this review helpful 👍

  • 5/5 Анастасия �. 2 years ago on Google • 1 review
    We took trips to Egypt from this agency. We had the best price in the city, and they found us a good hotel. We had a wonderful holiday, we liked everything very much. Next time we will definitely contact you!

  • 5/5 Nastya N. 2 years ago on Google • 1 review
    We took a trip to Egypt Excellent choice of vacation spot, all the documents were completed very quickly. We thoroughly enjoyed our vacation! From now on we will only contact this travel agency ☺️

  • 5/5 Kristina K. 3 years ago on Google • 2 reviews
    We took a trip to Turkey for 2 weeks. We were pleasantly pleased with the very meticulous selection of a vacation spot, high-quality consultation and quick execution of all documents. The rest left me with pleasant and vivid emotions. After such a service, you don’t want to look for other travel agencies. Very satisfied, we recommend it to everyone 👍

  • 5/5 Mary P. 2 years ago on Google • 1 review
    Many thanks to ABC of Tours for their professionalism, friendly attitude, organization of our trip and willingness to answer any question of interest at any time of the day or night. I liked everything very much, thank you for the vacation.

  • 1/5 Elena G. 4 years ago on Google • 1 review
    Dear friends, travel lovers! I would like to share with you my impressions of my last trip with the tour operator INTERLEASING, which I purchased from their representative ABC of Tours. Back in February of this year, preparing for the upcoming holidays, I became interested in the air tour route proposed by INTERLEASING called “Neapolitan Motif” (Naples, Pompeii, Capri, Rome, Sorrento, AMALFI, POSITano). (I rewrote it verbatim, as published on the tour operator’s website). But in fact, for me, like many of my fellow travelers (I jointly convey their opinion), this trip turned out to be a “Neapolitan Requiem”. I simply did not expect such a “Blow in the Throat”, although I have been traveling with this operator for the fifth year. The group received its first disappointment when, upon arrival in Italy, the group accompanying them handed out a printed program of upcoming excursions on the bus, in which the previously announced cities of AMALFI and POSITAN were no longer included. These cities are called “the pearls of southern Italy”; in fact, they played a decisive role in choosing this tour. We received our second disappointment when, preparing to visit Pompeii, we were suddenly told that we would not be taken to the foot of the Visuvia volcano, although it was stated in the excursion package that we would have to pay an additional 60 euros for this trip. The third disappointment we received was when, when visiting Sorrento for an additional payment of 25 euros, we were told that visiting the cities of AMALFI and POSITano was not included in the program due to LACK OF TIME FOR THESE TRIPS! They offered those who wanted to take a boat ride along the AMALFI coast on their own for 30 euros per person. And in the February program they included visits to all three coasts for an additional fee of 35 euros. I quote the original program verbatim: “Next we will go to the Amalfi Coast. We will stop at the panoramic platform to admire the views of the sea. Let's visit the coastal town of POSITANO...... Continuing the excursion we will go to the town of AMALFI. Let's visit one of the main attractions - the Cathedral of St. Andrew the Primordial (additional entrance fee - 3 euros)…...” They were simply deceived. And there’s nothing to say about breakfasts and dinners at the hotel. On the day of the group’s arrival, 60 euros per person were collected from those wishing to dine at the hotel. That same evening people had dinner. The food was so disgustingly prepared that one of the men in the group was ready to throw a plate of over-salted salad in the waiter’s face. They barely got over the scandal. This was the beginning of the tour. The excursions were conducted by a hired guide, an elderly woman, Lyudmila, living in Italy. Lyudmila has been living in Italy for a long time and is clearly forgetting the Russian language, because she stumbled while choosing the right words. The excursions took place mainly in the afternoon, Lyudmila took us to some place in the city, hid in the shade, and in a boring monotone voice, like a teacher in front of the class, told us something, mainly focusing on some dates and numbers. Sometimes we stood like that for a very long time that people began to be indignant that we were wasting time standing in one place and not seeing anything interesting that surrounded us. Here's some food for thought, friends. If you decide to go on this trip, be aware of what you can expect. And now I’m VERY THINKING before booking a vacation tour from this tour operator. Such disappointment will take a long time to “chew.” GOOD LUCK TO YOU!


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