1/5 E A. 2 years ago on Google
I
am
pregnant
and
was
struggling
with
a
large
box
on
a
trolley
and
multiple
items
when
my
toddler
decided
to
have
a
bit
of
a
meltdown
as
we
were
going
through
the
checkout.
After
death
stares
from
two
nearby
staff
members
(I
assume
the
crying
was
offending
them)
my
mother
offered
to
check
out
and
pay
for
me
as
well.
I
tried
to
calm
down
my
toddler
away
from
customers
and
staff,
not
wanting
to
disrupt
anyone
but
could
see
my
older
mother
was
struggling
with
the
large
boxes,
with
the
gentleman
staff
(at
self
serve
checkout
at
about
1:15pm
on
18/9/21)
just
looking
at
her.
I
went
to
help
her
as
she
asked
him
politely
where
the
barcode
was
on
that
item
as
she
was
h
able
to
find
it.
He
pointed
“down
there”
from
so
far
away,
was
no
help
at
all.
She
was
unable
to
get
to
it
so
I
had
to
put
down
my
screaming
child,
get
down
on
all
fours,
fumbling
around,
can’t
find
it…
and
lift
the
heavy
boxes
to
do
it
myself,
without
one
staff
member
offering
to
help
at
all,
or
even
just
point
it
out
better
to
help
me
out.
This
is
not
my
local
Ikea
but
we
went
there
as
they
had
some
items
in
stock
that
the
closer
store
did
not.
I
was
DISGUSTED
by
the
treatment,
lack
of
customer
service,
lack
of
compassion
and
lack
of
manners
the
staff
members
had
(particularly
the
younger
man
at
the
self
service
check
out
we
went
through).
I
would
never
in
a
million
years
return
to
this
store
and
give
them
my
business.
God
forbid
staff
actually
do
their
job
or
be
polite
in
a
time
where
so
many
people
have
lost
jobs
or
are
unable
to
work.
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