1/5 avinash t. 7 years ago on Google
we
reached
hotel
only
to
find
hotel
only
has
one
room
booked
for
us
while
we
had
booked
two.
they
argued
and
were
not
ready
to
acknowledge
that
they
were
at
fault
and
have
given
away
our
room
to
someone
else.
As
per
MMT
app
&
website
a
room
is
defined
as
a
one/two/three
bedroom
suite
as
applicable
while
they
argued
that
we
have
booked
two
rooms
within
the
same
suite
which
is
hilariously
sad
as
they
own
tariff
card
shows
rates
only
for
the
suite
and
not
for
any
individual
rooms
within
the
suite.
It
was
pathetic
the
way
they
handled
the
situation.
We
stood
at
reception
7
adults
with
3
small
kids
for
two
hours
and
we
could
get
a
three
bedroom
suite
and
another
one
bedroom
suite.
Now
the
cost
of
two
2
bedroom
suites
is
on
anyday
(either
through
your
portal
or
directly
as
per
their
tariff
card)
higher
than
a
3
bedroom
suite+
1bedroom
suite.
After
suffering
mentally
for
their
fault
we
asked
for
the
difference.
We
also
tried
contacting
MMT
but
the
hotel
is
situated
in
a
place
where
the
signals
were
way
too
low.
Reception
staff
also
tried
once
or
twice
but
they
couldnt
make
throught
but
their
efforts
felt
to
be
half
hearted
(coz
I
know
the
real
reason
was
simple
they
earned
extra
bucks
already
by
giving
away
one
of
our
2bedroom
suite).
All
this
while
they
kept
portraying
as
if
they
gave
us
two
extra
rooms
(i.e.
2+2
bedrooms)
and
I
wonder
what
part
of
it
they
could
not
understand
that
we
had
BOOKED
FOR
2+2
BEDROOMS
only.
The
1
bedroom
suite
that
they
provided
had
no
electricity
and
we
had
to
wait
an
hour
for
it
to
be
rectified
(sounds
like
a
3
star
hotel
to
you?
coz
the
website
claims
it
to
be
one).
Dinner
was
served
cold
and
when
questioned
about
it
these
were
the
specific
words
of
the
person
in
charge,
"If
you
want
to
eat
have
it
or
else
don't
pay
for
it".
That
sound
like
some
real
nice
service.
A
supposed
3
star
hotel
"The
Kallat
Hotel"
serves
extensive
breakfast
menu
of
cold
puri,
cold
bhaji
and
cold
breads
with
an
average
tea
(thankfully
it
was
hot).
I
left
my
breakfast
midway
and
went
to
reception
to
address
the
issue
and
arrange
for
hot
food.
I
waited
for
5
mins
and
there
was
no
one
there.
No
one
in
their
office
too
which
had
a
seating
arrangement
for
6
people.
I
called
the
security
guard
and
he
too
searched
for
the
staff
member.
After
another
5-7mins
he
gave
up
told
me
they
are
coming
and
left.
They
never
came.
All
this
pathetic
service,
no
wonder
one
can't
just
pay
even
a
single
penny
more
for
it.
Hence
we
did
not
pay
for
the
food
that
we
had
last
night
(which
was
anyway
quite
a
horrible
experience
in
itself).
When
I
said
while
leaving
that
you
guys
should
improve
your
services
the
lady
at
the
counter
started
shouting
back
and
turned
abusive
calling
that
we
came
for
free
food
(yeahh
why
not
we
just
drive
250kms
to
have
free
food
afterall
that's
what
we
do...
so
logical
and
hospitable
of
her).
These
were
some
of
her
other
words,"ye
free
ka
khana
pachega
nahi
aapko";
"kuch
badappan
dikhao"
(what
the
hell,
for
what
should
I?);
"aap
jaise
customers
hone
se
achha
hai
customers
naa
hon".
When
she
started
going
further
I
decided
to
shoot
the
video
but
as
soon
as
I
started
and
she
observed
me
making
a
video
she
fled
the
scene
within
10
seconds.
I
have
lived
in
all
kinds
of
hotels
across
India
and
overseas
spots
like
Dubai,Singapore,
Seoul
and
Mexico
but
by
far
this
was
my
worst
experience.
I
have
stayed
even
in
rooms
which
may
have
costed
me
hardly500
bucks
a
night
and
were
way
better
than
this
hellish
place
called
The
Kallat
Hotel.