1/5 Manish K. 4 years ago on Google
My
experience
was
VERY
HORIBLE
with
the
management
,
location
and
staff
were
good
though.
SUMMARY:
My
trip
was
planned
for
August
month
but
unfortunately
cancelled
due
to
flood
situation
in
Wayanad,
hotel
did
not
refunded
my
money
but
gave
me
3
month
of
grace
period
to
utilize
my
stay
with
the
condition
that
the
stay
will
be
charged
on
the
basis
of
rate
of
resort
at
the
time
of
booking.
Details:
Initial
resort
stay
amount:
24000
NO
OF
DAYS:
3
Advance
paid
:
12200
Remaining:
11800
Final
amount
paid
:
24000
No
of
days
stayed:2
Resort
rate
SHOWING
IN
OTHER
APP
for
the
days
we
stayed(MMT):
14000
Extorted
amount:
10000
We
decided
to
book
the
resort
for
1st
and
2nd
nov
as
rate
in
other
app(MMT)
was
showing
reasonably
good
price
14000
for
2
days
and
even
mail
communication
was
sent
that
my
booking
is
done.
Later
on
when
asked
about
the
confirmation
mail
and
full
amount
adjustment
with
my
advance
amount,
they
sent
care
taker
number
with
nothing
mentioning
about
the
rate
they
are
charging
and
shall
I
had
to
pay
any
remaining.
Note:
on
checkin
day
no
enquiry
about
due
amount
if
any.
On
checkout
date
they
started
asking
for
another
12000
for
the
stay,
saying
this
is
the
amount
deal
was
finalized
for.
I
sayed
WTF
dint
we
agreed
the
deal
will
be
according
to
the
current
rate
of
resort
which
was
showing
as
14000
for
the
booking
date.
Then
we
received
call
from
management
(Meenakshi)
saying
if
you
dont
pay
we
will
file
an
FIR
againt
you
and
asked
the
care
taker
not
to
let
us
go
until
we
pay
full
amount.
Since
we
were
traveling
with
ladies
and
small
kids
in
group
we
decided
to
pay
the
amount
and
get
rid
of
this
menace.
When
I
was
paying
they
did
not
gave
us
proper
bill(
no
GST
and
TIN
info)
When
asked
over
phone
to
Meenakshi
about
proper
bill,
she
told
she
will
mail
us(
we
have
recording)
but
no
mail
from
there
end
yet.
In
my
experience
they
are
Chester,
cheating
our
money
evading
tax
and
extorting
money
from
people.
SO
I
WILL
SAY
BIG
NO
IF
YOU
ARE
PLANNING
TO
TRAVEL
WITH
YOUR
FAMILY.
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