4/5 Vishnudev M. 10 months ago on Google
Recently
stayed
here.
The
spaciousness
and
maintenance
of
the
rooms
were
commendable.
Well-maintained
and
clean
bathrooms
added
to
the
overall
positive
experience.
The
thoughtful
inclusion
of
two
chairs
in
the
room,
with
one
serving
as
an
office
chair
and
a
small
work
table
extension
is
appreciatable.
However,
my
check-in
experience
was
marred
by
a
miscommunication
regarding
the
timing.
Despite
receiving
a
confirmation
message
from
MakeMyTrip
stating
a
check-in
time
of
12
noon,
I
arrived
at
the
hotel
at
1
pm
only
to
be
informed
that
the
actual
check-in
time
was
2
pm.
This
discrepancy
resulted
in
an
hour-long
wait,
which
was
inconvenient
and
disappointing.
Furthermore,
when
we
decided
to
have
lunch
at
the
hotel's
attached
restaurant,
we
encountered
a
frustrating
experience.
The
restaurant
was
full,
and
the
staff
members
showed
no
acknowledgement
of
our
presence
or
willingness
to
accommodate
us.
Their
behavior
made
us
feel
invisible
and
ignored,
leaving
a
negative
impression.
At
the
very
least,
they
could
have
asked
us
to
wait
or
provided
some
assurance
regarding
seating
availability.
After
some
time,
we
contacted
the
reception,
and
the
receptionist
arranged
for
us
to
sit
in
their
closed
café
adjacent
to
the
restaurant.
They
also
ensured
that
the
restaurant
staff
delivered
the
food
to
us
in
the
café.
However,
the
food
took
a
considerably
long
time
to
arrive,
despite
the
assurances
of
the
staff.
While
the
room
service
provided
by
the
same
restaurant
was
prompt
and
satisfactory,
the
restaurant
experience
itself
fell
short
of
expectations.
One
aspect
worth
noting
is
that
the
overall
food
quality,
except
for
the
biryani,
was
decent
when
ordered
via
room
service.
However,
the
biryani
did
not
meet
the
standards
of
an
authentic
preparation.
Therefore,
I
would
highly
recommend
staying
at
this
hotel
due
to
its
excellent
rooms
and
amenities.
However,
I
would
advise
against
dining
at
the
attached
restaurant.
Instead,
opting
for
room
service
would
be
a
better
choice,
ensuring
a
more
efficient
and
satisfactory
dining
experience.
Despite
the
shortcomings
in
the
restaurant,
the
hotel's
well-maintained
rooms,
cleanliness,
and
room
service
redeem
the
overall
experience.
With
proper
communication
and
improvement
in
their
restaurant
services,
this
hotel
has
the
potential
to
provide
an
exceptional
stay
for
its
guests.