5/5 Paul S. 5 months ago on Google
I
stayed
at
this
beautiful
5-star
resort
over
several
days
in
late
September
2023.
It
is
located
in
the
district
of
Munyonyo,
which
is
about
10
miles
from
Kampala
city
centre.
I
had
a
pre
booked
airport
transfer
and
the
journey
from
Entebbe
airport
to
the
resort
was
fairly
smooth,
approximately
45
minutes.
On
arrival,
I
was
warmly
greeted,
professionally
checked
in
swiftly
at
the
the
front
desk,
and
then
golf
carted
to
my
room,
which
was
lakeside.
My
room
was
very
well
decorated,
spacious,
comfortable,
clean
and
with
an
air
conditioning
unit.The
bathroom
was
of
a
good
space,
with
good
quality
toiletries.I
also
had
an
outside
balcony
with
a
table
and
seating
area.The
daily
sun
rise
view
was
spectacular.
The
Breakfast
served
was
lovely,
a
good,
tasty
variety.
It
is
a
self-service
buffet,
but
you
can
order
from
your
table.
The
gardens
within
the
accommodation
living
area
are
spectacular
-
so
many
varieties
of
plants
and
some
bird
life
too.
The
living
areas,
both
inside
and
out,
are
very
tranquil.
I
also
had
dinner
in
the
hotel
dining
area
-
it
was
delicious,
in
a
comfortable
space
and
reasonably
priced.
There
is
a
facility
to
change
your
foreign
currency
at
the
hotel,
which
is
convenient.
I
was
allowed
a
late
check
out
till
around
lunchtime,
at
no
extra
cost,
as
my
flight
was
late
afternoon.
Check
out
was
swift
as
was
my
transfer
to
the
airport.
What
stood
out
for
me
during
my
stay
was
the
high
quality
of
service
throughout
-
be
it
in
the
dining
areas
and
the
living
space.
I
don't
like
to
single
people
out;
however,
I
will
mention
a
couple
of
people.
Firstly,
Robert,
one
of
the
supervisors
at
breakfast
service,
was
exceptional
-
warm
welcome,
courteous
manner,
prompt
service,
table
awareness
of
what
the
customer
required
was
first
class.
I
would
also
like
to
say
a
big
‘shout
out’
to
Chef
Diana,
who
makes
the
most
amazing
omelette
you
will
ever
taste
-
it
is
also
presented
beautifully
on
the
plate.
As
a
guest,
the
visibility
of
the
senior
leadership
team
at
this
venue
was
reassuring.
This
is
a
high-quality
hotel
with
exceptional
service
-
and
I
strongly
recommend
a
stay
here.