1/5 Rianne H. 3 months ago on Google β’ 10 reviews New
On
9
January
2024,
I
paid
a
visit
to
Cassia
Lodge.
I
wanted
to
have
one
more
real
enjoyment
moment
because
I
will
be
leaving
Kampala
in
a
few
days.
I
wanted
to
order
cappuccino
and
lunch
with
apple
pie
for
dessert.
However,
things
turned
out
differently.
I
sat
upstairs
on
the
terrace
in
the
corner
with
the
nice
view
but
unfortunately
2
women
came
and
sat
close
to
me
there,
talking
too
loud
for
me.
So
I
decided
to
move
downstairs
to
sit
in
the
garden.
I
sat
there
for
less
than
5
minutes
when
those
2
women
also
happened
to
sit
there.
I
returned
back
to
the
terrace
on
the
1st
floor
and
told
the
guy
who
was
behind
the
entry
system
near
the
coffee
machine
that
I
wanted
to
sit
in
a
quiet
place
where
I
would
not
be
disturbed
by
loud
conversations
of
other
customers.
Unfortunately,
he
then
tried
to
force
me
to
sit
in
a
place
where
I
did
not
want
to
sit
and
where
I
could
not
enjoy
the
view.
I
eventually
walked
away
and
decided
to
take
a
seat
on
the
other
corner
of
the
terrace
then
because
it
was
somehow
quiet
there.
In
the
meantime,
I
had
ordered
for
cappuccino
and
spaghetti
bolognese.
They
served
me
the
cappuccino.
Soon
after,
they
suddenly
served
me
the
spaghetti
bolognese
as
well.
When
I
started
eating
the
spaghetti
bolognese,
I
tasted
that
the
spaghetti
had
not
been
cooked
long
enough.
It
was
cooked
'al
dente'
but
I
would
like
it
'well
cooked'.
After
all,
I
don't
like
al
dente.
When
the
waiter
asked
me
how
the
spaghetti
was,
I
told
him
the
spaghetti
was
al
dente
and
that
I
did
not
like
it
and
could
not
enjoy
my
lunch.
The
waiter
did
not
take
my
dish
away.
After
eating
my
lunch,
I
decided
to
leave
because
this
was
just
really
not
a
nice
time
at
Cassia
Lodge.
I
still
talked
to
the
manager
or
supervisor
but
he
refused
to
give
me
a
discount
and
just
kept
saying
'I'm
sorry,
next
time
it
will
be
better'.
I
told
him
that
I
was
leaving
Kampala
in
a
few
days
and
that
I
came
just
this
time
to
have
a
good
time.
But
he
kept
repeating
'I'm
sorry,
next
time
it
will
be
better'.
Those
words
were
of
no
use
to
me.
I
asked
if
there
was
another
manager
but
they
said
there
was
none.
So
I
decided
to
go
to
the
reception.
I
asked
if
the
owner
Johan
van
Hecke
was
there,
but
he
wasn't,
they
said.
At
the
reception
I
told
them
about
what
I
just
wrote
above.
They
said
'we'll
fix
it
for
you'.
I
waited
at
reception
for
a
while.
Then
the
boy
at
reception
came
to
me
and
said
he
had
talked
to
the
staff
upstairs.
I
thought
'what
good
is
that
if
this
is
the
last
time
I
can
come
here?'
Even
the
boy
at
the
reception
kept
saying
'next
time
it
will
be
better'
several
times.
No
one
listened
to
me
when
I
said
I
was
leaving
Kampala
in
a
few
days
and
could
not
come
to
Cassia
Lodge.
In
the
end,
I
just
had
to
pay
full
price
and
did
not
get
a
discount
on
the
spaghetti
which
I
did
not
like.THIS
WAS
REALLY
NOT
NICE!!!