Kilimall Uganda Limited image

Kilimall Uganda Limited

E commerce service

😠 That one star is not even deserved, This mall is Awful, just awful and pittiful, the most incompetent online shopping mall I’ve ever come across. They don’t deliver orders, the website is merely a website that can accept payment from shoppers without them receiving their ordered products. I’ve had t...


Address

King Fahad plaza, Kampala Road, Kampala, Uganda

Website

website4

Contact

+256 778 118668

Rating on Google Maps

3.00 (69 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 4:30 PM
  • Tuesday: 9 AM to 4:30 PM
  • Wednesday: 9:30 AM to 4:30 PM
  • Thursday: 9 AM to 4:30 AM
  • Friday: (Good Friday), 9 AM to 4:30 PM, Hours might differ
  • Saturday: 9 AM to 1 PM
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lorez L. 5 years ago on Google
    That one star is not even deserved, This mall is Awful, just awful and pittiful, the most incompetent online shopping mall I’ve ever come across. They don’t deliver orders, the website is merely a website that can accept payment from shoppers without them receiving their ordered products. I’ve had three orders sit on the “pending dispatch” list for about a month after having fully paid for them; and a few days later it was gone all of a sudden(deleted), I couldn’t see them on any of the other lists and haven’t received anything. Either follow through on customers’ order or refund their money when you know you can’t.
    3 people found this review helpful 👍

  • 1/5 ATUHAIRE L. 6 years ago on Google
    I have just paid and placed an order for a smart watch.Am Waiting.. No Message yet that gives hope to me
    2 people found this review helpful 👍

  • 1/5 Sydney K. 6 years ago on Google
    You guys should style up. I ordered three items in January 2018 and up to now they have not been delivered and your customer care person needs ALOT of training. No explanation what so ever!!!! I am pissed. It’s the worst customer experience I have ever had. Please respond to my emails (sent to customer care) and your phones are ever off. The items are long overdue. Such behaviour is very bad for business. AGGRIEVED CUSTOMER.
    1 person found this review helpful 👍

  • 1/5 Flavia B. 7 years ago on Google
    Very appalling service!! I wish you could deliver as soon as you promise to, and have better customer service!
    1 person found this review helpful 👍

  • 1/5 Conrad S. 6 years ago on Google
    This is the worst company ......ever dont even try it out ...i am not much of words but believe me when i say i have suffered from this stupid company. ..customer service 0%

  • 2/5 Biceps E. 6 years ago on Google
    I have just placed an order guys, I'm waiting for my watch... I hope u get it to me as soon as possible,and I hope to do lots of shopping with u guys. Thanks.

  • 1/5 Dee M. 4 years ago on Google
    3 months now never had nothing from you guys. i called u guys dont pick? Till day nothing never showed up.

  • 1/5 Dorcas K. 3 years ago on Google
    My order was canceled by the system. But I have never received my refund it's coming to two months now.


Call +256 778 118668 Open on Google Maps

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