Medipal International Hospital image

Medipal International Hospital

Hospital

😠 DO NOT GET COVID TESTED HERE. They are physically abusive on the procedure and have a scam network going. Our driver took us here after saying we were going to another testing facility, and gave some kind of hand signal to the staff just prior to the procedure. The results were delivered after 4... People often mention hospital, mother, doctors,


Address

John Babiha (Acacia) Ave, Kampala, Uganda

Contact

+256 41 7799900

Rating on Google Maps

4.10 (66 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (14) mother (8) doctors (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brian F. 2 years ago on Google β€’ 8 reviews
    DO NOT GET COVID TESTED HERE. They are physically abusive on the procedure and have a scam network going. Our driver took us here after saying we were going to another testing facility, and gave some kind of hand signal to the staff just prior to the procedure. The results were delivered after 4 1/2 hours instead of the promised 2 hours. One of our people received a false positive test and had to rearrange flight plans. When testing back at the hotel hours later, the results were negative. Do not walk away from here....RUN away and get tested elsewhere.
    6 people found this review helpful πŸ‘

  • 4/5 James L. 5 years ago on Google
    Great impression given right from the start. The investment and care for detail is suggestive of a great service ahead. Looks like you are creating a competitive league of your own as a center of medical excellence.
    5 people found this review helpful πŸ‘

  • 4/5 Yilo 4 years ago on Google β€’ 444 reviews
    Very nice hospital but they need some training about follow up after visiting doctor
    2 people found this review helpful πŸ‘

  • 1/5 HANIFA N. 3 years ago on Google β€’ 5 reviews
    First of all I am giving this hospital 1 star only because there isn’t a β€œ0” star. My late mother was brought to this hospital 2 weeks ago. It was about 1am or past Uganda time. After taking her vitals the doctor recommended ICU, Mark you the only reason mom ended up here was because there was no ICU bed available that night in most Kampala hospitals all were full to capacity; however the finance lady Emily told my sister and her husband that she couldn’t accept admission without 15m deposit.Meanwhile my mother was running short of oxygen. I was on the phone the whole time pleading for them to admit my mother promising them I would send the money first thing in the morning. I don’t live in Uganda and honestly banks were closed in most parts of the world at that hour. Finally the Dr on duty pleaded for my mother’s life but that lady wasn’t taking any of it. I remembered I could use world remit but the problem was the money doesn’t get there instantly. Long story short my mother was admitted, they retained my sister and asked her husband to go bring his log book. For the few days my was there it has hard to get access to speak to a doctor to know her condition, the customer service ladies are extremely rude ! How do you slam a phone in a client’s ears that is paying such hefty bills to ensure you have a salary. I was left in the dilemma of worrying deeply about my sick mother and the pressure those Pakistani men put on you to pay the bill with the worst customer service. I finally managed to transfer my mother once an ICU bed became available at another hospital. My mom wasn’t well, but I can tell you that I got a peace of mind transferring her to Platinum medical. The doctors were very empathetic until her passing. Ugandan hospitals should stop exploiting the whole Covid situation. My final bill for 6 days was 43million ugx!
    3 people found this review helpful πŸ‘

  • 5/5 Adoria U. 4 years ago on Google
    A safe and clean hospital with the best team that is always on the go. You want the best health that you'll be satisfied with, the best treatment, the safest health environment for you, your friend or your loved one? Check out Medipal International Hospital.
    3 people found this review helpful πŸ‘

  • 5/5 Byogaba M. 2 years ago on Google
    Good customer experience from Rudempta.
    3 people found this review helpful πŸ‘

  • 5/5 Emmanuel C. 5 years ago on Google
    The quality health and customer care services that are currently going to be launched. Try them out and prove for yourself!
    3 people found this review helpful πŸ‘

  • 5/5 Buuzabalyawo Simeon K. 5 years ago on Google
    Strategically located and looks to be the next center of excellence around kampala and Uganda you at large as far medical care is concerned.
    2 people found this review helpful πŸ‘

  • 5/5 namanya t. 5 years ago on Google
    Wow when are you likely to open . Would love to work there as a midwife and give mothers excellent services. Well done the place looks wow. Bravo.
    2 people found this review helpful πŸ‘

  • 5/5 Haldun C. 6 years ago on Google
    Just building
    2 people found this review helpful πŸ‘

  • 5/5 INTERNATIONAL D. 4 years ago on Google
    Its a good hospital at its international levels
    2 people found this review helpful πŸ‘

  • 1/5 Faith D. 4 years ago on Google
    Are you in need of a senior midwife
    2 people found this review helpful πŸ‘

  • 4/5 Nakidel Yamine Ben K. 1 year ago on Google β€’ 205 reviews
    Nice international hospital

  • 3/5 jigos felton (. 1 year ago on Google β€’ 39 reviews
    I like the services
    1 person found this review helpful πŸ‘

  • 5/5 Rehab A. 7 months ago on Google β€’ 10 reviews
    Much respect to their doctors staff, especially Dr Sedat Güneş High quality hospital
    1 person found this review helpful πŸ‘

  • 5/5 Latifah N. 5 years ago on Google
    Its really impressive ....i just pray to almighty i grow mi carrier along with the facility
    1 person found this review helpful πŸ‘

  • 5/5 Edward S. 1 year ago on Google β€’ 119 reviews
    It's a one stop center for all medical cover

  • 2/5 Julius T. 2 years ago on Google β€’ 82 reviews
    Good

  • 3/5 Sunny K. 2 years ago on Google β€’ 17 reviews
    Hospital is okey, clean, Not well organised though they are trying but I will not say it could be affordable to everyone . Kindly make sure you have a good budget when you enter here..Parking is very big problem here..If your patient is badly off you might loose him or her as you are looking for parking ,Especially during day in rush hours.

  • 5/5 VICRAM O. 4 months ago on Google β€’ 4 reviews
    The best good of Uganda hospital

  • 1/5 marlene k. 2 years ago on Google β€’ 4 reviews
    I flew into the country with negative test results had a flight to take the next day I paid my money and fyl the way they conducted the test was so unprofessional I was then sent results stating I was positive with Covid I went to another facility to get a second opinion and sure enough I was negative these guys are the biggest Scammers I have ever met I demand my 150 ugx be returned back to me And I would suggest that who ever has gone to this facility get a second opinion these folks are playing with people s lives I

  • 2/5 Kasper A. 4 years ago on Google β€’ 3 reviews
    Good and professional treatment, but very disappointing follow up. They were supposed to email me the doctors report, but they never did. I am not in the country anymore, so I cannot follow up in person. Their number is not going through and their email is bouncing. Need to improve here if they want to reach international standard.

  • 1/5 Grace. s. 4 years ago on Google
    So disappointing, No communication at all concerning visiting hours and people just keep being bounced after arrival. This needs to be clearly addressed coz ts so frustrating ?

  • 5/5 Caroline Murungi | UMC H. 4 years ago on Google
    Its run professionally with team of top notch healthcare providers in an environment that is classy, exquisite and patient oriented.

  • 4/5 Salex K. 4 years ago on Google
    Its well suited for a hospital setup

  • 5/5 nada a. 4 years ago on Google
    It will be the frist hospital in kampala

  • 5/5 Kiiza H. 4 years ago on Google
    Its cool

  • 5/5 Gilbert R. 5 years ago on Google
    Its a high quality Hosp

  • 5/5 MHA B. 3 years ago on Google
    hello how do i get in touch with you..your phone number is not going through.regards,

  • 1/5 Ainembabazi B. 5 years ago on Google
    Why didn't you give me the job

  • 3/5 Nambatya R. 2 years ago on Google
    They do Covid testing and they're efficient

  • 2/5 Asiimwe B. 3 years ago on Google
    The place is very good.. Thanks so much for the care.... I came there with my relative for treatment.. It was quality care.... Wish to work with you... M an enrolled Nurse... Thx so much

  • 5/5 JENIPET YB A. 2 years ago on Google
    Nice the rides fir Kids too

  • 5/5 Rewna R. 2 years ago on Google
    Thanks for all staff and smiley face approaches! They appreciate humans. You find solutions! 😊

  • 5/5 Nankya B. 4 years ago on Google
    Can someone apply online?

  • 2/5 irene n. 5 years ago on Google
    Prosperity. .....a head...Amen

  • 5/5 Kemal D. 5 years ago on Google
    Great Hospital

  • 5/5 Kushaba D. 5 years ago on Google
    Serving the people

  • 5/5 Adnan K. 5 years ago on Google
    The best Hospital of Kampala / Uganda

  • 1/5 Subhash P. 4 months ago on Google β€’ 1 review
    Very unpleasant experience and disappointed with the Service of MIH staff person ROGES/ROGERS , went to hospital yesterday with my wife and 2 kids for my thumb joint treatment with Jubliee Insurance card, once done with the treatment, went to ROGES to pick the card , but it was missing, then he kept me waiting and waiting and then says you must have picked it, I said NO, then he checked again and says " ANOTHER PATIENT MUST HAVE GONE WITH YOUR CARD BY MISTAKENLY" , I asked how can it be a mistake of the patient ??,he said its NOT MY RESPONSIBLITY to check whether its belongs to that very patience or not,i asked what's the way forward he said please be patience i will tell you, he kept me waiting for like 10 mins but was doing his other workers without making any attempt to contact the patient who wrongly picked my card. There are hardly 15 cards with him, of which only 3-4 cards are of JUBILEE, he could have simply called them and request to check their card and return it back, but despite of doing this he kept me waiting and waiting, and he was very rude, this also effected the other guy, who needs to return the card. mistakes happen but handling the situation matters, rest of the staff are very humble and polite but this guy was very arrogant and rude and this will damage the trust and reputation of the whole hospital. Dear MIH we trust and believe you will make necessary actions and improvise your services.
    3 people found this review helpful πŸ‘

  • 1/5 Tara Ann K. 2 years ago on Google β€’ 1 review
    TBH,I do not think much of the hospital which I had regarded highly in the recent past.My late mother was in ICU close to 2 weeks and I am told Sundays are for the junior doctors. Why they choose to proceed with a sensitive procedure with Junior doctors?I will never know.Its so hard to get a doctor to attend to your everyday needs because they "always have an emergency to attend to." I still believe,had the doctors given more in terms of time and information,the outcome to the situation would have been better.
    2 people found this review helpful πŸ‘


Call +256 41 7799900 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hospitals nearby

Dr Agarwals Eye Hospital image
1
Dr Agarwals Eye Hospital
Eye care center
πŸ‘πŸ‘ The services were excellent and professional. The staff and the place are clean friendly and homily. It was my first time to go into theater and I was very tense and afraid bu the doctor said " HAVE 100% AND 0% FEAR and believe in God ." waw that gave all the faith I need to go through the surgery...
4.70 (1K reviews)
C-Care IHK image
2
C-Care IHK
Hospital
πŸ‘ IHK has got good services, they have State of the art medical equipment and modern medicine fine tuned with committed and dedicated medical and non medical staff however they time keeping is a problem on some days. Specialist center kindly, kindly improve on time keeping, clients pay alot and are be...
3.80 (488 reviews)
Lubaga Hospital image
3
Lubaga Hospital
Hospital
😠 If I could give less than one star I would, PLEASE AVOID VISITING THIS HOSPITAL. Especially Maternity, labor and delivery area. Very poor customer services, very rude nurses and other staff. Staff nurses, chating at the nursing station, laughing louder while their patients crying for help. When you...
4.00 (243 reviews)
ASG Eye Hospital image
4
ASG Eye Hospital
Eye care center
😐 It's cool and calm
4.90 (203 reviews)
Ruby Hospital Kampala image
5
Ruby Hospital Kampala
Hospital
😐 It's average, on good days things move well or bad days things are horrible, maybe the should only use well trained medical personnel instead of bringing some inexperience medical personnel, I call them trainees. Personally I didn't go for treatment here but my friend who has been here several time...
4.20 (199 reviews)
Last updated:
()