1/5 HANIFA N. 3 years ago on Google β’ 5 reviews
First
of
all
I
am
giving
this
hospital
1
star
only
because
there
isnβt
a
β0β
star.
My
late
mother
was
brought
to
this
hospital
2
weeks
ago.
It
was
about
1am
or
past
Uganda
time.
After
taking
her
vitals
the
doctor
recommended
ICU,
Mark
you
the
only
reason
mom
ended
up
here
was
because
there
was
no
ICU
bed
available
that
night
in
most
Kampala
hospitals
all
were
full
to
capacity;
however
the
finance
lady
Emily
told
my
sister
and
her
husband
that
she
couldnβt
accept
admission
without
15m
deposit.Meanwhile
my
mother
was
running
short
of
oxygen.
I
was
on
the
phone
the
whole
time
pleading
for
them
to
admit
my
mother
promising
them
I
would
send
the
money
first
thing
in
the
morning.
I
donβt
live
in
Uganda
and
honestly
banks
were
closed
in
most
parts
of
the
world
at
that
hour.
Finally
the
Dr
on
duty
pleaded
for
my
motherβs
life
but
that
lady
wasnβt
taking
any
of
it.
I
remembered
I
could
use
world
remit
but
the
problem
was
the
money
doesnβt
get
there
instantly.
Long
story
short
my
mother
was
admitted,
they
retained
my
sister
and
asked
her
husband
to
go
bring
his
log
book.
For
the
few
days
my
was
there
it
has
hard
to
get
access
to
speak
to
a
doctor
to
know
her
condition,
the
customer
service
ladies
are
extremely
rude
!
How
do
you
slam
a
phone
in
a
clientβs
ears
that
is
paying
such
hefty
bills
to
ensure
you
have
a
salary.
I
was
left
in
the
dilemma
of
worrying
deeply
about
my
sick
mother
and
the
pressure
those
Pakistani
men
put
on
you
to
pay
the
bill
with
the
worst
customer
service.
I
finally
managed
to
transfer
my
mother
once
an
ICU
bed
became
available
at
another
hospital.
My
mom
wasnβt
well,
but
I
can
tell
you
that
I
got
a
peace
of
mind
transferring
her
to
Platinum
medical.
The
doctors
were
very
empathetic
until
her
passing.
Ugandan
hospitals
should
stop
exploiting
the
whole
Covid
situation.
My
final
bill
for
6
days
was
43million
ugx!
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