Featured Reviews


Frequently mentioned in reviews: service (15) hotel (12) staff (11) good (11) great (10) Hotel (10) nice (9) visit (9) time (8) clean (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Dr. M. 1 year ago on Google
    It's a beautiful place, great customer care. The security guy at the gate on Easter day was very welcoming. Great security at night. Swimming pool and accommodation were fabulous. Kitchen was great...the stir-fried fish is a must to try out. Was served by Joseph, very kind and professional waiter. All team worked hard despite so many guests. Only negative side was that too many young people accessing Residential side of hotel to take selfies. Management should strictly restrict access to Residential Areas for Non Residents. Also Room 210 requires some serious plumbing repairs to avoid water flooding in the entire bedroom. Also the balcony glass for Room 210 is missing making it very risky especially for kids to access the balcony. Room 206 requires fixtures for the autolight switch. Add a few balcony chairs and plants to the balcony. Overall I give an 85% satisfaction level. Keep it up.
    6 people found this review helpful πŸ‘

  • 5/5 Patience A. 4 months ago on Google β€’ 10 reviews
    The best fish I’ve had. Delivery takes quite a while though, maybe 45minutes - 1 hour. Security guard at the gate with a very nice accent was so respectful, welcoming and eloquent.πŸ˜ƒHowever, the quality is worth the wait. Great cocktail juices.
    2 people found this review helpful πŸ‘

  • 4/5 annie r. 3 months ago on Google β€’ 5 reviews New
    The food was incredible. It surely had a great taste to it. The pizza was my favorite. The deejay's taste in music was also top notch. He knew when and what to play the whole time . It's a great place to visit more so for families and celebrations because it's spacious too.
    1 person found this review helpful πŸ‘

  • 5/5 Robert S. 1 year ago on Google
    This hotel is located off Entebbe Road, branch off at Nneebalamye Mayanja on Busawula Road. You drive for about 1.2KM {Opp. Seguku High Sec. School} and then you branch off for about 0.8KM then you will be there. They've a secured parking space, nice clean swimming pool, well stocked bar and restaurant and the sitting arrangement is Kawa. It's worth a visit with your family and friends. I love their security guard at the entrance. Love his American accent, the respect he accords the guests while carrying out his cardinal duty of checking vehicles etc. He's a professional guy working with passion and kindness. Keep it up
    2 people found this review helpful πŸ‘

  • 5/5 Julio N. 7 months ago on Google
    It was the best experience I've had The food was awesome Pool service πŸ‘Œ Parking πŸ‘Œ Gardens Customer care was born here ... Security are so polite and friendly My date was a success
    2 people found this review helpful πŸ‘

  • 4/5 Dariousneves 1 year ago on Google
    La Vena is a wonderful place, perfectly tucked away from all the city noise. I mostly appreciated the staff and service quality. The gentleman with a slightly foreign accent at the entrance makes you want to visit the place on a daily because of his professionalism, friendliness and wit. The service staff from both bar and restaurant are awesome too. Orders are processed on time and perfected to the dot. Thank You Guys! Especially the wonderful gentleman at the Gate
    2 people found this review helpful πŸ‘

  • 4/5 Eric I. 1 year ago on Google
    Nice hotel very spacious. Modern Buildings and Rooms. Waiters friendly and quick to attend to guests. Classic swimming pool. Only setback is the community access road 500 meters from the main.
    1 person found this review helpful πŸ‘

  • 1/5 Mk P. 4 months ago on Google
    Too far from road and the security is mean... Tough on customers..... Innocent could not let us in yesterday because we were not in closed shoes.. .. They don't have customer care... Mostly the security πŸ˜…
    1 person found this review helpful πŸ‘

  • 5/5 Tafar M. 8 months ago on Google
    Hotel La vena is an absolute gem that deserves nothing less than a five-star review! From the moment I stepped into the elegant lobby, I was greeted with warm smiles and outstanding hospitality, setting the tone for a truly unforgettable stay. The attention to detail and impeccable service provided by the staff throughout my visit were second to none. The rooms at Hotel La vena are a perfect blend of luxury and comfort. The plush bedding, tasteful decor, and breathtaking views from the window made my stay incredibly relaxing. I felt like royalty during my time here, thanks to the personalized touches that made me feel right at home. One of the highlights of my experience at Hotel La vena was the exceptional dining options available. The on-site restaurants served a delightful array of dishes, each prepared with utmost care and culinary expertise. I relished every meal, and the attentive waitstaff made the dining experience even more delightful. The hotel's amenities were beyond compare. The state-of-the-art fitness center allowed me to maintain my workout routine while on vacation, and the spa provided a sanctuary of tranquility, where I indulged in rejuvenating treatments. Additionally, the rooftop pool offered breathtaking views of the city, creating the perfect backdrop for relaxation. Beyond the physical amenities, Hotel La vena's commitment to sustainability also impressed me. Their eco-friendly initiatives showcased their dedication to minimizing their environmental impact, which further endeared them to me. The central location of the hotel made it easy for me to explore the city's attractions, and the concierge service was extremely helpful in suggesting and arranging activities. Whether it was a guided tour, museum visit, or shopping recommendation, they were always eager to assist. In conclusion, Hotel La vena exceeded all my expectations, and I cannot recommend it highly enough. The combination of impeccable service, luxurious accommodations, delectable dining, and eco-conscious practices make it a standout destination for any traveler seeking an extraordinary experience. I can't wait to return to Hotel Lavena for another exceptional stay!
    1 person found this review helpful πŸ‘

  • 5/5 Terrance 11 months ago on Google
    I had dinner here last night, and it was excellent. I had a vegetable quesadilla and the food was very good. The people are very friendly. The service is excellent and the prices are very good. I highly recommend this place.
    1 person found this review helpful πŸ‘

  • 5/5 SUPU K. 11 months ago on Google
    Very professional, well trained, well behaved, very friendly, respectfully, trusted staff members. Security - safe and very welcoming all the way from the Gate . Innocent deserve more pay 😁 his so committed and accurate with his Job. Food - excellent service at anytime. Function space - excellent condition and service. Cleanness - Top notch . Reception staff - ++ excellent services at any time. Best Hotel for weddings , birthdays , engagement, baptism, surprise parties and meetings (conferences or small meetings.) It's the best hide out for lovers 😍. It's also a noise proof surrounding area. Quiet and decent neighborhood . It's a family place with all age groups. Swimming Pool - very clean and well maintained. Decorations- excellent. Management - fantastic customer service. It's the Hotel I can comfortably recommend as many people to visit. Perfect location, rooms big and very very clean.
    1 person found this review helpful πŸ‘

  • 4/5 Kabatesi R. 1 year ago on Google
    Most well categorized chilling place with ample parking space, good chefs, waitress and waiters with good customer services.😘.. so far my first place I've ever visted with well organized and reserved gardens..this place will forever be my chilling zoneπŸ€—
    1 person found this review helpful πŸ‘

  • 2/5 Juan K. 1 year ago on Google
    It has alot of different noise with Askari's that check you till you remove everything from the bag and that's when they are sure you're safe to enter . Waiters are very clean and welcoming plus the receptionist I found was very nice . My problem was at the gate that treated us like thieves and the noise
    1 person found this review helpful πŸ‘

  • 5/5 Joe Y. 1 year ago on Google
    I spent couple days in this hotel. Nice staff feeling warm welcomed. Great food, I like eating them. Very nice place for family on vacation. I will come again with my family.

  • 3/5 Dr. M. 1 year ago on Google
    Great place with a lot of noise. If you want to stay you stay only if you want to. That is not a place to stay unless you are an offspring of decibel. But the food is excellent. Pizza is one of the best around there. Cordial staff. If u want to eat ....good decision but spiced with a lot of noise... If you want a pleasant stay you better look for a quiet place in bless u are a part of the noise.

  • 5/5 Patrick M. 1 year ago on Google
    Super nice hotel. Tvs in the room have access to streaming apps, which is great. Hot showers with great pressure. Big breakfast in the morning. It's a little far from most things in Kampala though.

  • 5/5 Thomas C. 7 months ago on Google
    Can't wait to come back again and again. What a great time beautiful place and beautiful people. Very clean and helpful staff. I will be coming back

  • 4/5 Paul S. 5 months ago on Google
    Great space, cozy lovely rooms and food in great varieties and what's most outstanding for me is the super nice attitude of the workforce.

  • 4/5 ANDREW S. 1 year ago on Google
    Great customer service skills in this place. Security is great! Ample parking lot at the hotel, clean environment, good works of art here with water falls and caves.

  • 5/5 Eliah C. 8 months ago on Google
    I like how the security guard at the gate welcomed us, politely and with good English. The staff is very helpful and always have smiley faces. I love how organized everything is. The prices are a bit high but it is worth.

  • 5/5 GEORGE WILLIAM C. 1 year ago on Google
    Its a very elegant hideout. Nice ambiance, ample parking with a very well stocked bar and restaurant. Proffesional customer service and very clean restrooms

  • 5/5 Arodi J. 1 year ago on Google
    Best hotel away from home with natural and high quality services. The caves, OMG you got the next generation covered

  • 5/5 Mark β€œMcCain” W. 8 months ago on Google
    It is a very nice place for parties and photography

  • 5/5 Benald S. 9 months ago on Google
    Its a cool pklace for chilling Evrythg available at affordable prices Swimmig pool Ad accomdation

  • 5/5 FIJA GENERAL A. 9 months ago on Google
    Nice to visit, good food at cheaper prices and excellent service

  • 5/5 Pierre Claver k. 10 months ago on Google
    I was there for a workshop so I could not rate the room. I appreciate the service and the food. Not the best location and accessibility was not great as well, but the place is beautifully designed.

  • 5/5 P K. 9 months ago on Google
    This is hotel should be 5 star. I really impressed with the location, amenities, hotel gardens, compound, security, always smiling staff, very friendly and peaceful and welcoming. The food was the very best ( matooke katogo in mornings) I will recommend this hotel and next time I'm kampala. I will be staying. Thank you so much for making my dreams come true. All the staff and management I really appreciate you so so much πŸ™πŸΎπŸ™πŸΎπŸ™πŸΎ

  • 5/5 Janat M. 1 year ago on Google
    Wonderful place hidden away.The women's bathrooms need a wall tap for muslim ladies to clean themselves otherwise workers well trained place is beautiful

  • 4/5 Mukwana M. 1 year ago on Google
    Apart from the poor state of the drive way to the Hotel,from the tarmac highway, the hotel is quite gorgeous and friendly for Party hosting. The meals and services are quite good.

  • 4/5 Rafael R. 1 year ago on Google
    Beautiful and peaceful place off Entebbe road, I love the green spaces and good customer service. The food was amazing too and the swimming pool spiced up out stay

  • 5/5 Natshy C. 1 year ago on Google
    Its a nice place generally and the live band is so amazing 😍.

  • 5/5 Raymond J. 1 year ago on Google
    This place is the best with the best guys working here. The waittesses and waiters are so empathetic and a courteous. I enjoy bringing family out there. Surely a 10/10😘

  • 3/5 Lilian W. 1 year ago on Google
    Itwas awesome.the ambiance is serene and the food was tasty. I enjoyed the music more

  • 5/5 Akatukunda j. 3 months ago on Google β€’ 1 review New
    It was a first time visit for me and I must admit that it was worthy it. Customer care from the employees was so nice right from the gate man to the waitresses. I love good food and it's what I liked the most. Am coming back again next year for that.

  • 5/5 Mako 3 months ago on Google β€’ 2 reviews New
    The scenery was breathtaking, and I'm sure the food was delicious too! Hotel La Vena offers a wonderful experience with its beautiful surroundings and tasty cuisine. I'll make sure to visit next time . Thank you


Call +256 779 806167 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Last updated:
()