Staff very slow! Food also dissatisfying as most of the items on the menu are unavailable. I've been here two times and I received the same slow service as always. Please do something!

That was the worst pasta i have ever tasted. The pasta was undercooked, bland and the add-on chicken was so dry and overcooked. Both which are unseasoned. My partner could not even eat one bite of the pasta. I am not a picky eater, but this meal was the worst culinary experience in my life. If I could rate it a 0, I would. Ps., the pizza was ok. So I would recommend ordering just the pizza and nothing else.

Service terrible, just pass a piece of paper and ask you to order via website. No interaction, No willing to chat with customers, eating here have no meaning, food average nothing special, drink normal n overprice. I would rather my money on the road side stall were people who serve you more alive then ppl here who looks like a zombie with a red dress.

50% food in the menu is unavailable/sold out. Fried food was disappointed. They dont even provide chili sos 🥲

The workers are very irrespectful. They are slow and rude in response when asked for cutlery or given any other basic requests. The food served are very bad too. Not worth the money at all.

The only thing I don’t like here is the service, do not expect good service if you want to patronise here, they are always lack of staffs, but the staffs attitude are friendly. Weekends can be very full and slow. For quality of food, pizza and deli wings are always consistent and good, but the pasta here (or all the pizza hut ) are bad.

One of my favorite pizza restaurant. Pizza Hut is a franchise restaurant. I normally ordered take out via their app, because the waiting time is long, usually more than 30 minutes. Once picked up and go home to enjoy my pizza.

Pizza Hut BINTANG PLAZA is a good option for pizza, but be prepared for slower service; it's not ideal for a quick meal.

I recently visited the Pizza Hut franchise at Bintang Mall Miri and had a disappointing experience with both the service and cleanliness. Despite it not being peak hours, the waiter exhibited a notably cranky and unhelpful attitude. We encountered issues with the menu app, and given previous difficulties with online ordering, we sought assistance from the waitress. Unfortunately, her sour demeanor and audible complaints were unprofessional and negatively impacted our dining experience. To add to our dissatisfaction, we also noticed that the tables were dirty. In an unexpected turn of events, we found ourselves having to clean the tables on our own. This lack of attention to cleanliness further diminished the overall ambiance of the restaurant. The combined issues with service and cleanliness at the Pizza Hut in Bintang Mall Miri left us with a less than satisfactory impression.

Are the waiter got hearing problem?? I call him many times already he still ignore me.😡😡😡 Waiter name HANEEF

don t go there !!! Expensive no services bad experience size of Pizza ridicalous

Bad service, no good. Garlic butter chicken pepperoni no cheese like in the advertisement picture, encountered this many times already. Won't be dining in or take away at this branch again.

Seated here for 30 minutes and called the waiter for menu but he didn’t give any response

Best environment to eat and very relaxing place. All the dishes are satisfying and definitely will repeat having here next time.

Terrible services... It took an hour to wait for order and another hour for the food to be serve....

Pleasant service. Good food.

Waited for an hour to receive wrong order. Ordered wingstreet tangy cheese but received new orleans drummet.

I normally just brush off bad experiences and vote by going elsewhere but tonight’s experience deserved a review to help others. On arrival the waitress directed us to their QR code menu. We have it a go but as we had Brunei SIM cards we struggled to get data and explained to the waitress, she kindly brought out a single paper menu. We order 3 pizzas between the 4 of us and 4 drinks, again they were out of orange juice so we changed the drink order. So far no big deal. 2 pizzas came out and we started eating (my wife and 18 month old child were sharing the missing pizza, controlling a hungry 18 month old when they see other eating is no easy), we shared a little. We finished the 2 pizza and after another 10 minutes questions about the missing food, it eventually arrived half an hour after the other food; we then had to wait for cutlery. We were frustrated at this point and decided to take the pizza away with us, so they proceeded to stuff it on top of itself in the smallest pizza box they had, even though it was a medium pizza. I went to pay and this is when they informed me there card machine wasn’t connected, there were no signs or indications upto this point. This resulted in me having to find an ATM and receive international bank charges on the cash withdrawal. Overall poor service and recommend people avoid.

Now is better than before as the order quite fast. Before a bit rasis......

Long time no come, expecting some improvement, but still disappointed. Nearly half of the orders have no stock. The bolognese, is tasteless. Seems like they are saving cost of saurce. Update:2022 i come, still many out of orders, and inform you in last minute when all your other foods almost finished. So, just keep waiting and waiting... Amazing this shop still can survive.

Poor service and poor hygiene

WiFi never works. Service is painfully slow and food quality is terrible

Some foods weren't available i do not know why? , the standards of the place was clean and good enough to eat in but next time i come you better have the selections available of what we chose on your menu

The food is serve hot, delicious and the pizza crust very crunchy, love it!! the food also come out very fast. most importantly, all the staff very friendly! definetely will come again often, thank you pizza hut for the very delicious food and top service! xoxo ❤️

I am having amazing dinner at pizzahut bintang megamall 2days ago. The surrounding and the cleanliness is fantastic. Their staff is super friendly and help us a lot with our order since its the firstime my boyfriend and I order with QR. The kids next to our table kinda like her since she love to interact with those kids☺️ Not to forget, their food/pizza is delicious 😋

Waiting half and hour for my pizza. And finish pizza, my mushroom soup not yet come. Waiting for another 15 minutes for my chicken pepperoni spaghetti. And another 10 minutes for my Krispy wedges. Please increase the food preparation speed.

Ordered Trio deals which supposed to come with 4 mushroom soups but only received two soups

good service.friendly and pizza cruchy taste very good.

restaurant yang bersih dan layanan yang sangat baik terhadap pelanggan

Layanan yang bagus.Cashier friendly.sangat berpuashati dengan makanan yang sedap dan tidak perlu tunggu lama sangat.