Spencers image

Spencers

Shopping center

One of the Most Revieweds in Baranagar


Address

No 14, CLUBTOWN HEIGHTS, BT Rd, Rathtala, Santhi Nagra Colony, Kolkata, West Bengal 700056, India

Website

stores.spencers.in

Contact

+91 2192 686 868

Rating on Google Maps

4.20 (8.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 am to 10:30 pm
  • Thursday: 9:30 am to 10:30 pm
  • Friday: 9:30 am to 10:30 pm
  • Saturday: 9:30 am to 10:30 pm
  • Sunday: 9:30 am to 10:30 pm
  • Monday: (Christmas Day), 9:30 am to 10:30 pm, Hours might differ
  • Tuesday: 9:30 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: good (21) mall (12) products (10) items (9) Spencer' (9) store (8) customer (8) grocery (8) outlet (7) billing (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Newgod X. 1 year ago on Google
    Its a good large size outlet 2 levels high, there is a beer and wine store inside the outlet, rest everything is pretty much same as you would get on a specers outlet, there is a fish and meat shop as well uncooked obviously. There is a cake outlet here as well. Clothes are pretty high priced. The chocolate section don't have any pre designed gift set, some giftset were there but they were beauty products and all. Overall a okish place to visit if you have to be on B T Road and have to spend couple of hours but don't expect killer deals or exclusive products.
    3 people found this review helpful 👍

  • 3/5 Rishi Dey Chowdhury (. 2 years ago on Google
    Good Place with an assortment of lots of goods and food items. Has Maxx attached to it.. So, clothes can also be purchased if needed. Good Staff but there is usually lil queue in the billing counter.
    2 people found this review helpful 👍

  • 5/5 diptansu b. 1 year ago on Google
    Very Convenient and good staffs. You will find everything over here
    1 person found this review helpful 👍

  • 1/5 Debashis D. 1 year ago on Google
    Worst service, it seems all the staffs are new, they no nothing, even billing. One person is shouting for excess charging yesterday. I bought pajama, on the box it was written Large size but when I came home and tried to wear it was small size. Therefore I had to go to the mall again today for exchange. Who will pay for the petrol charges and time? Hope not to visit again.
    1 person found this review helpful 👍

  • 5/5 Avishek M. 1 year ago on Google
    Like all other Spencers around, with lot more space inside as well as parking space outside. Oh another thing, they are now having Booze outlets recently, so cheers!!
    1 person found this review helpful 👍

  • 4/5 Shomee G. 1 year ago on Google
    A regular customer there..all varieties of grocery items, food items, clothes and beauty essentials easily found here at a reasonable price. One can always find offers there.
    1 person found this review helpful 👍

  • 5/5 DIP M. 5 years ago on Google
    Quite a good collection. Allmost a one stop sollution to everything. Luggage, electronics, staple goods, garments all are available here. The staffs are very friendly and helpful. They certainly do their duty and always ready to come forward to help you out. Usually the place is not at all crowded. Prices are resonable as per the quality of the product. I will recommend this place to everyone. It has a good parking area too.
    1 person found this review helpful 👍

  • 3/5 FAIZAN R. 1 year ago on Google
    Well and clean.... Overall good... I went Spencers mall few days ago with my wifee @Rahanuma Dilkash....she simply entre into the mall and roundup the mall that time I am simply follow her....and at last she purchased a icecream 🍦...after that we both came outside the mall....
    1 person found this review helpful 👍

  • 1/5 Harika R. 9 months ago on Google
    Yesterday 23rd July 2023 I visited this place and I needed the utmost necessary items so in spite of urgency still have I waited in line for a long time and reached the billing counter. The person who was billing has the worst behaviour with customers just for change. He tormented me for around 15 mins just for 1 rupee and just to neutralise the situation I gave him 10 rs and asked him to keep the change and give my items quickly then after all the arguments, drama and wasting my precious time (my 3-month-old was crying) he was giving me 9 rs from the counter itself. Worst mindset for a person who has to deal with customers with care. They don't care about customers at all in this branch. I had a happy day but this branch has ruined it for me and my family. I would never visit this branch I will surely tell my friends not to visit and ruin peace. I would request Spencer to take it seriously and train people working in this branch with some basic requirements of hospitality and customer care relationships
    1 person found this review helpful 👍

  • 5/5 Subham D. 9 months ago on Google
    Spencer's Mall is the most Reliable and very delux mall I have ever seen. The mall is situated at Rathtala besides the BT. Road near Dakshineshwar. Every kind of thing is available in this mall. Also the maintenance of the hole, is too much good. For the good position place of this mall it gets too much rating. Fast food, hard and soft drinks, cloths, lady cloths, saris, Grossary, toys, electronics every thing is available. Also so so much SALE is available, like 40% to 90%. My visiting was too much good 👍👍. At all it's a good mall for shopping. And also products are available at cheapest rate. I like this mall.
    1 person found this review helpful 👍

  • 3/5 Asish D. 10 months ago on Google
    Spencer rathtala super market is open open at 9 in morning and close in 11 at night. It's 2 minutes working distance from rathtala more. Best option for shop groceries, kitchen accessories, liquors and many more.

  • 3/5 Bineeta S. 1 year ago on Google
    Rathtala outlet becoming a trash day by day. They literally sell those products which will expire in next 3 to 4 weeks. Specially the dairy section and bakery products and all.

  • 1/5 anthony a. 10 months ago on Google
    worst experience ever they have small trail room and the customer don't even get proper time for his trail... I was just giving trail for some cloths the moment i entered in the trail room another customer came and knocking at the door continuously meanwhile i was just frustrated and came out from the trail room without giving the trail.... Worst experience worst service worst management...

  • 5/5 dipayan b. 10 months ago on Google
    Its one of the best retail stores in the vicinity It is big and contains a good variety of grocery items also it has a liquor section so that makes it even more interesting Located right next to the main BT road in rathtala makes it well accessible Also the home delivery options makes it lucrative

  • 3/5 Arnab P. 1 year ago on Google
    First review written on: 03/07/2017, 04:05 pm They've added a few clothing options now on the top floor. They have varieties of products, yes, but still not as many as the other Spencer's outlets.

  • 5/5 Nayan S. 7 months ago on Google
    So far my experience is good. Big store. You can find plenty of items here to explore.

  • 4/5 Sanghita G. 9 months ago on Google
    If any one going for their attraction over offers then you should wait for tight time... Otherwise taking groceries does not seems like getting profit compared to outside... Maggi, cookies, snacks, home appliances are mostly shown yearly offers....

  • 5/5 Sourav B. 8 months ago on Google
    Good place for daily groceries n all, but the best part is the liquor shop, they do keep good stocks of beer breezers white rums n all also they do have godd collection of wines as well👍

  • 1/5 shriya d. 5 months ago on Google
    Few days ago I ordered few grocery items and fruits,in between one sales girl named Doli thakur informed me for not having one product in that, so I cancelled all product.As that girl asked me to wait 48hours for getting paid money back,now the time is over and I still not get money back.. I contact one ccm at Rathtala Spencer mall, and she provide me a no for online contact but no one received my call

  • 4/5 Ashim P. 4 months ago on Google
    Products are very good and various branded company's groceries are available with discounts.

  • 5/5 Suvankar R. 5 months ago on Google
    Very good place for shopping. Stuff behaviour are also good.

  • 5/5 Souvik B. 5 months ago on Google
    Great place.... For Home And entertainment needs... must visit.

  • 5/5 Rahul M. 4 months ago on Google
    One of the grandest Spencers outlet located. Has all the latest brands and stocks are good. Price is standard. There is a max outlet beside it.

  • 1/5 Dharitri M. 8 months ago on Google
    This rating is fully on their online service.Previously had rated them 5 stars. But I had the worst experience later. Firstly, they charge extra than the mentioned price & no bill was provided for that. Secondly the delivery boys are extremely rude & promises to send bills through WhatsApp but never does.Third & most important they charged so much for the fish yet gave such worst cut fishes that I am never going to order again. It's not only about the amount but why will such a big brand behave in this most unprofessional manner. The customer support team is worst. App removed. Never ordering again

  • 5/5 Golam S. 10 months ago on Google
    If you are looking for a place to buy fresh and affordable groceries, you might want to check out Grocery Shop. Grocery Shop is a local store that offers a wide range of products, from fruits and vegetables to dairy and meat. Grocery Shop also has a bakery section where you can find delicious breads, pastries and cakes. Grocery Shop is open every day from 8 am to 8 pm, and they have friendly and helpful staff who can assist you with your shopping needs. Grocery Shop is located at 123 Main Street, and you can visit their website for more information and promotions. I recommend Grocery Shop to anyone who wants to save money and enjoy quality food.

  • 1/5 Bidisha D. 1 year ago on Google
    If giving no star would have been an option I would have done that. Today I went there to buy a breezer, a security guard asked me to get out because he somehow felt I am underage. When I confronted him he said that the the cashier told him to do so. Firstly if you have doubts you can ask me to show my ID in a humble manner, but they didn't do that. And moreover the woman at the cash was showing us attitude and behaved as if she doesn't care. The manager didn'tapologize. Being a citizen it is also my duty to abide by the law and I too encourage this policy but not the way they treated us. A brand like Spencer's need to work on their customer services and it is quite unexpected that a brand like that has no proper customer service. The staff behavior is horrible.

  • 1/5 arunima d. 1 year ago on Google
    Went to Spencer's liquor store to buy a breezer. Was asked to leave quite rudely based on our appearance (note - we do look underage) by the security staff. Selling alcohol responsibly is understandable and absolutely necessary but since you are in hospitality management you need to master the art of resolving your doubts amicably. The staff could have politely asked for our IDs to confirm our age before selling and that would have been the correct way to deal with the situation. Never experienced this sort of rudeness at other Spencer's stores across the city. Even after the fiasco they didn't have the decency to apologize. Utterly disgusted and disappointed. Do educate your staff on customer relations.

  • 4/5 Gourab C. 1 year ago on Google
    You will get everything of your need. Various brands of alcohol is also available. Overall nice store👍

  • 5/5 Amit 4 years ago on Google
    Very beautiful decoration. A lot of products available here. Huge staff base. Quality is so good. Cozy place, various offers available so many products. Quality is so better. Popular place in this area. Basically grocery product rate is good. Vegetables and fruits also available here.

  • 5/5 Chandril B. 1 year ago on Google
    It's actually pretty good, theres a variety of stuffs we can find here without visiting different places for different stuffs. It's a one stop shopping market

  • 5/5 mistu m. 1 year ago on Google
    Nice and convenient shopping place, there has everything which we need (want) every day, there has clothes, grocery,meat, fish,junk food, snacks, healthy food, electronic, cosmetics, bathroom accessories, room accessories,n all. U ll get anything, everything basically, so what are you waiting for? Just go and buy what you want ☺️

  • 3/5 Sanchita C. 1 year ago on Google
    Spencer's is good. Parking is an issue. If you park there you have to go to Spencer and then take your car elsewhere. You cannot combine the shopping in Spencer with work elsewhere. Not very convenient. Perhaps it's made only for residents and local people.

  • 4/5 Wrishin B. 1 year ago on Google
    This store is now revamped. They have redesigned the floor plan... They have opened a new liquor store inside with ample options. Overall a nice store.

  • 4/5 Amit K. 3 years ago on Google
    As usual like all other Spencer's Hypermarket this is also the larger variety 9f Spencer's brand around Belgharia just beside B. T. Road at Rathtala bus stop. This market is 2 storied, wher all households needs and total grocery and food items on the ground floor. Excellent collection of products with many colour and quality options available. Only cons I found here regularly is the most common for all Spencer's Hypermarket, is the delay and long que in the billing section. They should increase billing counters at peak hour.

  • 4/5 Swati J. 1 year ago on Google
    They opened their new alcohol section... They have item and variety for grocery, daily wears, daily need stationary etc... only dtar deducted is for their staff behavior. They all seem too pre occupied in their own world

  • 3/5 Ali H. 1 year ago on Google
    Nice place for one stop shopping... U will get almost everything here, from grocery to kitchen appliances, plastic chairs, door mat, ice creams, personal care and what not. Price is also reasonable... Everything in one place.

  • 3/5 Gulit B. 2 years ago on Google
    Good stock but the queue is too long. They should have more people for billing at cash counters. Overall it is good.


Call +91 2192 686 868 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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