They are Provide very bad Service. I took their a new condition earphone and they broke the earphone's joint point by themselves for don't do warranty. I don't expect this type service from Samsung. I request you please don't do that Bashirhat Samsung service customer operator, I don't know your name otherwise i mention your name... & I will take action against you.

Petty helpful.... Employees are kinda friendly.

Customer care service Officer behaviour are good, and service centre service as well, overall I am satisfied,

This Samsung centre is quite good and the samsung representatives listen to the customer's problem and they try their best solve the problem. I have repaired my samsung galaxy f62's charging port there and it's done within a hour. But sometimes parts availability can become a issue to wait for longer period.

Pls visit all samsung hand set users . Authorized repair centre . Genuine Samsung Parts

Very bad service. behavior customers, & they r not attending any phone call.

Today (31 May 2023), I changed a SUB PBA in my Samsung Mobile M33 5G from Basirhat Authorised Samsung Care[ HMG Services] but Authority of HMG Services gave me a FAKE invoice Bill. Here, No Mensioned ofProduct Price, Labour Charge & No GST Mensioned. A VAT no Mensioned but this is also FAKE, it's a mobile number also. The original price of product was ₹ 728 but they charged me ₹1350. This is crime & a biggest offence.

Entrance space very poor. But service center O K.

Here behavior is too good . better than Xiaomi care. And here service very quick.

I found it not so helpful.... I have a samsung a50 device which has some problems on the display as a violate spot appears and starts growing day by day..... I visited the service center but they told me to replace it which took charge of 5000rs but i have a warranty which according to them is not for the display..... I don't know what is the value of the warrenty then .... God knows🙏🙏

The Representative are very hardworking and listen to the customer... they go beyond their level best to serve the customer .. I had a great experience when i visited Samsung Customer Care in Basirhat.... Customer Representative Biplab Mondal and Aarti Sarkar had guided me alot i wish them more sucess and All the best for Future. Kudos to the team

Very very very very very bad experience bad behavior

Outstanding and beautiful.very peaceful behaviour of all staffs.

Samsung service center in Basirhat. Stuffs are good.

Service is good. But they try to manipulate you to make a huge bill. Last time I changed my battery (removable battery) of my old J7 model. Battery costs around Rs1200 but they took around Rs400 extra as their service charge and made the bill totalling around Rs.1600. Is it ethical to charge Rs.400 for just opening the back case and replace the new battery?

Great services of samsung nothing else to say..

Good place

VERY GOOD

I brought my new Galaxy M30 by Amazon After receiving my phone the sim tray can't open in that day i go to this Samsung care after showing them they blame me that I broke my sim tray myself 😡😡😡😡😡😡😡 After checking my phone after 45 min they told me sorry sir for blaming What's this manner 🤬🤬🤬

I Love my India

This is a good service center but little bit slow service.

Vulgur behaviour and not supportive staffs

vary good service stuffs are nice too

Basirhat chowmatha to nazat Malancho road by 1 min