I recently had the opportunity to try the food at Queens Hotel Restaurant and unfortunately, I was quite disappointed with the Chile paste that came with my fried rice. I found the paste to be expired one & bitter, which made it difficult to enjoy the dish. Additionally, the portion size of the fried rice was quite small, which left me feeling unsatisfied. While the overall experience wasn't great

We stopped in for lunch one day after passing by many times. Im Canadian, my family is Sri Lankan from Kandy. The food was cold which is very unacceptable. Service was not exactly the greatest as we had to remind them to bring our drinks once we were already eating. Even watched locals sit down to eat and after about 5 min of waiting without being acknowledged they left. Would not reccomend eating here.

The queens. She is the best in Kandy city. But all the services are highly expensive. It is ok to be expensive because Best breakfasts+lunch+dinner. Best things have best prices. This is the largest Hotel next to Tree of life Hotel. Everyone knows where she is.

Best place to stay in the heart of Kandy city. Easy access to everywhere. Separate parking available.staff is very friendly and flexible. Food was delicious but there were no verities on the buffet. Very authentic place.

Rooms are uncomfortable and breakfast is also not good I find two polythene in morning food. I never suggest this place to stay. Find another good hotel for staying Kandy. Bad service and floors are also not clean. If anyone wants more information contact me.

of Sri Lanka’s iconic historic hotels, Queen’s Hotel, situated in the heart of Kandy, faces the beautiful splendid surroundings alongside the Kandy Lake. With a history of over 160 years The Queen's Hotel is a 80 room British Colonial style luxury hotel. This former Governor's residence is one of the oldest hotels in Sri Lanka which is managed by the Ceylon Hotels Corporation. What's momentous about Queen's Hotel is that it is situated in Kandy, where the world prominent "Temple of the Tooth Relic of Lord Buddha" is. Every country has its pageants and festivals and so does Kandy which has the world famous "Kandy Esala Perahera Pageant" which is held annually. This pageant proceeds along side the Queen's Hotel's East & West wings, providing the most magnificent viewing facilities for the guests who patronize the hotel.

Just went there to have lunch and ordered a mixed rice and a seafood rice. The food was horrible and I was really disappointed from the first bite. The service was also not polite and proper. The people seem to lack training. This tarnished the entire image that I had towards the hotel. Do not recommend the dining in the restaurant for any one.

Luxurious corner room with lake view and right place to enjoy Annual Esala Perahera. Built in British period, all furniture's and staircase are of old solid wood giving a royal look.

I didn’t stay at the hotel, but I did visit the bar and restaurant. Despite having a bit of difficulty locating staff in the bar, when I did eventually get to order my drink it was very good. We had dinner in the restaurant - our tour guide arranged a set menu for us, and all the food was very good. Service was very good too.

This is an old palace converted to a hotel later on. Undoubtedly the best place to stay in the heart of Kandy city. 'Temple of tooth relic', considered the holiest temples to Buddhists all around the globe, is just opposite the hotel. Kandy lake is on the other side of this hotel, which has great views.The rooms are elegant resembling English/British architecture. They have one of the best restaurants with a bar and pool side BBQ, which serves delicious food. The only downside I experienced was with the lobby executives, they could be a bit more welcoming. Other than that it was a pleasant experience. I hope to visit this place again for a longer stay.

Very bad check in experience. It was a prepaid booking through MMT. The reception staff could not find our booking for more than half hour and very confidently told that they have no booking in our name. After half hour, when they found the booking, they asked for mode of payment. Whereas the booking was already prepaid. Then they took another 10 minutes to check payment status. This really spoiled our travel itinerary for that entire evening. Overall things were fine.

One of the oldest hotels in Sri Lanka. The location is the best!!! The hotel rooms and other facilities are also fine, but the staff is not much friendly and food was not good at all.

Very poor customer service for locals. No adequate parking, irresponsible services and poor hospitality. Receptionists don't even know how to speak politely to guests.😡 Hotel staff took our key to park our car but they didn't give us a receipt. Following day even they don't know where it was parked. They didn't bring it to the hotel and we had to walk around carring our luggages and find the car.😡 food also tasteless.

Stayed there last week. Was a pleasant stay. Staff were really helpful and rooms were pretty clean and spacious. Food was great too. Did not had a buffet brobaly due to lesser crowd and understandable. Still enough food with good taste. Recommend the place to any.

The Queen Hotel Kamdy, with a rich history dating back to its establishment, has been a landmark in hospitality. However, recent feedback suggests that the rooms may not meet high standards, and there's room for improvement in service quality. Addressing these concerns could enhance the overall experience for patrons, ensuring the hotel maintains its legacy in the ever-evolving hospitality industry.

The food was super delicious - By chef Sarath Ranathunga I thank the Vice president Mr. Ranjan peiris & The Guest relation officer Mrs. sherine wijesuriya for their kind support and commitment towards us.

I absolutely love the food, setting everything, hence the weekly visits. The Customer service is top notch and the entire restaurant is spotlessly clean and tidy. All in all is a great experience. Keep up!!

Should anyone consider this hotel for a stay, then it must be for the location. Not for the food, service or comfort of the rooms (even though these were above average for a three start hotel!) Went there for one night stay, BB in a weekend as a couple. Stayed at a Queen bed, double room, directly overlooking the temple of tooth relic. (Price ~15K) * Parking: They don’t have a separate parking space (obviously, given the prime location it’s situated). So they use the City Parking Space nearby. Leave the parking to the valet so all your troubles are taken care of. Parking fees are borne by the hotel so nothing to worry on that end. And the City parking is open 24/7 and with security. You can go and check the vehicle if want. PS: There is a small ally next to hotel, but it’s used for taking in vehicles carrying hotel supplies IMO. * Rooms: Old, hence very spacious compared to any city hotel nearby. Comfortable and everything is wooden made! Every room has private bathroom and AC that I’ve been told. You don’t need to pay in advance if you book the rooms directly from the hotel reception. Charges made at checking in. * Food: Average selection but delicious what they serve. Had a cup of tea in the evening at the restaurant and was one of the best tea had in a while! * Service: Good. Hotel is run by state backed Ceylon Hotel Corporation so there is much can be done for improvement starting from utensils they use to much needed renovations and staff recruitments. But, given the price you pay and the comfort you get due to close proximity to everything you need to get done visiting Kandy, can’t complain. All in all, had a wonderful stay in a colonial hotel built in 1844, to a very reasonable price to what it stand for!

The food was great. Waiter so friendly... But main meal was Luke warm and had to be reheated. The potato's were yesterday's warmed up ones. The desert was divine... So was the chocolate milkshake.

The staff was friendly and tries to be helpful. Food was tasty and menus nicely selected. But the overall hotel is unbelievably disorganized and extremely poorly managed. I ordered two water bottles and had to keep reminding them every 30mins, and finally received after about 2 hours. Excuse was that they "forgot". All of my family members were asked if we booked full board few times a day, reason again is they "forget". I saw few other guests also being asked meal plans while they are eating. 😒 The rooms are also not maintained for ages.

Room is spacious but it’s too old now they need to renovate the whole building it self. Very convenient to Dalada maligawa and town center. It’s a shame that they aren’t making an effort to give it a new life. Food isn’t good at all.

Heart of the city and easy access. Rooms and hotel must be renovated specifically bathrooms. Reception staffs at the hotel are not supportive. Limited foods available and friendly staff at the restaurant.

I used the cafe for lunch. I was encouraged to use the buffet. However, it was a poor buffet. No many options and taste was average. I do not think they have enough people to provide service. Better to go for menu based meals. Do not expect queen's level service.

One of Sri Lanka's iconic historic hotels, Queen's Hotel, situated in the heart of Kandy. The Queen's Hotel is an 80-room British Colonial style three star hotel, located at central hill capital Kandy in Sri Lanka. Located in the center of the city at end of the main street, this former Governor's residence is one of the oldest hotels in Sri Lanka with a history of over 160 years.

Authentic and nice place to stay. It has its own look to it and a unique classic vibe. Rooms were not that great but there were nicer rooms as well. Food was okay and tge service was okay. Overall nice place to stay

Recently had dinner from the restaurent. The service was not satisfactory. Ordered chicken kottu and chicken fried rice. The food was served cold. The fried rice was not tasty compared most of the Sri Lankan restaurants. The staff was not efficient at all. But the place is convenient as it is nearby Dalada maligawa.

It was ancient building very unique love the architect design. The hotel staff was very friendly and they have resonable price for booking. The food menu was combined with perfect srilankan style and many varieties. Wonderful experience with historical hotel.

This is a very old colonial hotel with a majestic look. But very poorly maintained. Its in the heart of the city. Corona situation would have affected the business too.

Iconic and one of the oldest hotels in Kandy. Central location with most sights within walking distance and the same with the shops, restaurants and railway station.

Had a hearty lunch without any crowds due to COVID.

The hotel is in excellent location. The staff is very friendly and cooperative. Awesome food and services.

Rooms are quite large and equipped with colonial wooden works. I enjoyed the stay very much.

Good customer service now thier offering hot take away nice to visit with your family and friends

Best service . Five 🌟

This is near the Temple of the Tooth located in Kandy, Sri Lanka. Its a must place visit. You will the history of this place with its old infrastructure. Even the locals are having fun taking pictures here.

Excelent expirience .. loved it. ❤️

Feel like a home.really friendly staff.

Just opposite the Temple of Sacred Tooth Relic. Has a viev of the temple from rooms. Hotel staff is very freindly and helpful. Food is excellent. But the rooms require a good renovation. Roof, AC leaking. Bathrooms not good in condition.

This definitely needs to go in your bucket list of activities to do in your life time. There’s no other place is Kandy with the view Queens Hotel offers. Even if it is not the Perahara time Queens is the place to be, just walking distance to the Sacred Temple of Tooth Maligawa, the Kandy lake and to the Kandy town. Staff hospitality is amazing with good food and nice rooms with the colonial touch. A must stay place.

One of the greatest hotels in kandy. Now it’s the worst hotel. Clueless staff. They didn’t know about offers advertised on the website. Worse food ever in a hotel. The rooms are not maintained very well and the bathrooms smelled bad. I think they need a complete overhaul of the hotel and management. Food and services are below average. Only plus point is close proximity to the Temple of Sacred tooth of relic.

The Queen's Hotel is an 80-room British Colonial style three star hotel, located at central hill capital Kandy in Sri Lanka. Located in the center of the city at end of the main street, this former Governor's residence is one of the oldest hotels in Sri Lanka with a history of over 160 years. It is currently managed by the Ceylon Hotels Cooperation.

Really great location, and all main facilities. Best location to stay in if visiting all the main sites in Kandy and easily accessible by bus or train. Really good stafg service and esecially appreciate the trouble taken by the reception to facilitate early check in since we were travelling with a young child. We stayed B&B and the breakfast spread was good. Pool was very clean too. Hope to visit again!

Easy access to Sri Dalada Maligawa/ Lake because it's in heart of Kandy the king's land. Heritage and classy architecture and surrounding. Room was not much clean(washroom was clean and neat) and that need to improved. Food was great, tasty and eye feeding. Really supportive kind hearted guy was on duty restaurant area. Rating for staff 7/10, Food 9/10, room 6/10, view 8/10(they offered a lake and Maligawa visible room). Overall nice and gentle stay. Recommended ❤️