Featured Reviews


Frequently mentioned in reviews: hotel (40) pool (35) staff (32) view (28) stay (25) Kandy (20) amazing (17) good (17) rooms (17) buffet (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amanda N. 1 year ago on Google
    I had a wonderful experience at the Thilanka hotel with my family. We went for the Dayouting package and nice delicious buffet was arranged for a worth price. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to All!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Yashodha S. 10 months ago on Google
    Recently visited hotel Thilanka for a day outing and loved the ambience of this hotel. They have an amazing infinity pool with an elegant view of the city. Bar is next to the pool area again with an elegant view. Environment was calm and ideal to visit during an evening. They play a light classy music in the background. Really loved their food. Service was good but some of the waiters did not know what was available in their menu, simply they were confused. Felt they were not focused on the customers as well. Apart from that experience was great.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Tharindu R. 1 year ago on Google
    We had our wedding and everything was good. The staff is flexible and friendly. When it comes to food, There is no long buffet but it has almost all the necessary items and the foods are tasty. The room was large and comfortable. There is a long pool with a nice view. Definitely worth for money. View 5.00 Foods: 5.00 Staff: 5.00 Value for money: 5.00
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Hansika R. 7 months ago on Google
    Recently visited hotel Thilanka for their dinner buffet. They have an amazing infinity pool with an elegant view of the city. Bar is next to the pool area again with an elegant view. Environment was calm and ideal to visit during an evening. They play a light classy music in the background. When talking about the buffet menu there werw not much varieties of food in the menu. Better to add more varieties to try out.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Chulani I. 5 months ago on Google
    Tried the buffet and it was fine. The food was tasty. If you're going there at night, you can enjoy local music. The atmosphere is quite fine. Have a great view of the Kandy town. Have an infinity pool. Can spend Rs.1000 and can use only the pool facility. The changing rooms are dirty and wet. If you're going there only to use the pool, make sure you take everything you want.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 naveen k. 1 year ago on Google
    We had our wedding and everything was good. The staff is flexible and friendly. When it comes to food, There is no long buffet but it has almost all the necessary items and the foods are tasty. The room was large and comfortable. There is a long pool with a nice view. Definitely worth for money.

  • 5/5 mukut r. 1 year ago on Google
    Had wonderful time there. Great hospitality Rooms are big and comfortable, amazing showers. The view is absolutely wonderful and really breathtaking. The hotel is fancy and also in a great price. Love to visit again.THANK YOU for all.

  • 5/5 SANTOSH H. 1 year ago on Google
    An amazing hotel, wonderful staff that will help with everything and give the best experience. Rooms are big and comfortable, amazing showers. The view is absolutely wonderful and really breathtaking. The hotel is fancy and also in a great price. A huge infinity pool overlooking the gorgeous city and lake below. Location is perfectly close to everything and yet far enough away for a quite getaway. Truly a must go to if in Kandy.

  • 4/5 Anneke F. 8 months ago on Google
    Rooms are good, the pool is very big but it was so windy that it was chilly to swim. Not enough pool beds. The food was okay, not too special but the live music makes up for it. It's a little bit outside the city center so location wise not optimal.

  • 3/5 Sheetal S. 9 months ago on Google
    Average place on the whole except the pool and the view from there. Reception staff are moderately courteous. Restaurant staff least bothered about the guests needs. Rooms are totally average. Bath towels could be maintained better . Bedsheet and bed could have been much better. We stayed for a night but prefer to forget about the stay. Totally can be avoided.

  • 5/5 Prakash R. 1 year ago on Google
    I had the pleasure of staying at Thilanka Hotel in Kandy during my recent trip to Sri Lanka and it was truly a delightful experience. The hotel is located in a beautiful, serene setting overlooking the city, with lush greenery and stunning views of the surrounding mountains. The room was spacious and comfortable, with all the amenities a traveler could need, including a large comfortable bed, a TV, and a well-stocked minibar. I particularly enjoyed the balcony overlooking the stunning scenery - it was the perfect place to relax with a cup of tea and take in the beautiful surroundings. The staff at Thilanka Hotel were exceptional, with friendly, welcoming attitudes and a keen attention to detail. They were always available to assist with any questions or requests, and made me feel like a valued guest during my stay. One of the highlights of my visit was the hotel's restaurant, which offered a variety of delicious Sri Lankan and international cuisine. The buffet breakfast was especially impressive, with a wide range of options to choose from. The hotel also offered a range of great amenities, including a refreshing outdoor pool, yoga classes, and a spa. I especially appreciated the free shuttle service to and from the city center, which made it easy to explore Kandy's many attractions. Overall, Thilanka Hotel was a wonderful place to stay during my time in Kandy. The stunning location, comfortable accommodations, and attentive staff made for an unforgettable experience. I would highly recommend this hotel to anyone planning a trip to Sri Lanka.

  • 5/5 Theepthika G. 11 months ago on Google
    Thilanka Hotel Kandy is such an amazing place with friendly staffs, comfortable rooms, beautiful natural atmosphere and delicious food. My stay there was like being at luxury version of my home. From their welcome gesture and sending off, everything were with so much love, care and kindness. They put much efforts to make their guests return home with fulfilled heart. Thank you for the great hospitality โค๏ธ

  • 5/5 Darsha A. 9 months ago on Google
    This is my second visit-had a great experience. Something unique about this place is that each and every staff member smiles and say Hi. I love the location and cozy atmosphere. Their buffet worth every cent you spend. I would love to visit again.

  • 5/5 Anushka S. 6 months ago on Google
    It's a beautiful hotel with an infinity pool overlooking the city. We got a fantastic room with the view of the city. The hotel staff is very helpful and warm. They helped us to get tickets to the local Kandy dance program. The food variety and rooms are excellent. Their whole property and decor is beautiful. The staff is very well trained and helpful. It's walking distance from the Tooth relic temple . It's right in the middle of the city, yet so quiet and peaceful! would definitely visit this property again.

  • 5/5 Charlotte L. 6 months ago on Google
    Excellent location as you can overlook the whole Kandy from the hotel. Staff were friendly and helpful, except they kept forgetting to give me tissues at breakfast. The drinks were good. Tried the local liquor arrack for the first time there. Only US$4 for a cocktail. The pool was my go to place at the hotel as itโ€™s nice to just lounge around there. The only cons were the room looked a bit old and the kettle was a bit broken.

  • 3/5 Dan T. 5 months ago on Google
    Nice location, view and service. You can tell this hotel was once very nice but seems to have become tired through a lack of proper maintenance. No lights on our hallway, severe water damage on the ceiling causing it to be partially collapsed, musty smell around the place, sporadic hot water and lots of hairs in the shower. It's a shame because all these things could be addressed through proper maintenance and attention to detail. The photos online are quite deceptive making it appear to be a luxury hotel, which it certainly isn't. Adequate for a night or two.

  • 5/5 Tracy D. 5 months ago on Google
    Amazing hotel with great views, food, rooms and service! The staff is very kind and even gave us a complimentary upgrade. Would have loved to stay here longer. Just for the amazing buffet!

  • 5/5 Swarnava D. 4 months ago on Google
    Huge hotel with lots of rooms of various categories atop hill overlooking kandy town, breathtaking views at night, specially from the infinity pool. Rooms were good and spacious, however some doorlocks and amenities need slight upgradation. Our stay was cut short due to a family emergency, and we were helped greatly by the front desk manager. Food was good with lots of varieties for both the buffet breakfast and dinner. Would love to visit again.

  • 5/5 Ashane V. 6 months ago on Google
    The location was perfect with an amazing view of Kandy city and the lake. The infinity pool was another highlight. The service was excellent with a very quick and easy check-in. The food was also great with dinner buffet offering the greatest variety.

  • 2/5 Diana Picado H. 4 months ago on Google
    Friendly and helpful staff. Definitely not a 4 stars hotel. Food is ok, not that tasty and beverage menu quite limited. Overall the facilities are all and need to be taken care. The fitness center looks like a dungeon. Main highlights from the hotel are basically the view and the pool.

  • 5/5 Adrian C. 4 months ago on Google
    Great view from the balcony and the pool. Good dinner and breakfast buffet. We had also a little serenade at our dinner tabla which was nice.

  • 5/5 Leah N. 1 year ago on Google
    Fantastic service, Gorgeous pool area and very clean and comfortable rooms. Would highly recommend staying here. The location is excellent as youโ€™re walking distance to the beautiful lake and nice restaurants. Staff are amazing and very helpful. Iโ€™d stay here again. Thank you

  • 3/5 T G. 2 years ago on Google
    Wish I could give more stars, because the hotel itself is very pleasant, the premises are nice, the rooms are spacious and very comfortable, the view is gorgeus. What we didn't like though is that the restaurant staff is not very friendly, the breakfast is average at best, but the biggest disaster was the lack of hot water in the bathroom - in the evening it was only somewhat lukewarm, the same in the morning, only late at night it was hot. Seems like they have some issues with water heating system's efficiency, maybe the boilers are too small or whatever, but for this kind of establishment it's quite shocking. Cannot recommend.

  • 5/5 Maleesha D. 2 years ago on Google
    Highly recommending!! The staff is very friendly and helping you out all the time better than other places I stayed. The new pool facing the lakeside is soo beautiful ๐Ÿ˜ and food is good too but taste little not what I expect. Overall its a excellent place to stay and the staff is very good. Restaurant stuff is very good too. Much love โค

  • 5/5 Bijal S. 2 years ago on Google
    Excellent staff.. so curious to help everyone.. stay was nice too.. special thing was it's Kandy lake facing . Spectacular view from hotel.. and breakfast was also ok but they should include Indian food in the breakfast buffet.. well there is a Indian hotel just beside hotel which was plus point when we were there in Kandy.. it's little far from market place .. and the children park was near to hotel too . Child enjoyed there.

  • 5/5 Nil E. 2 years ago on Google
    The service at the Thilanka Hotel was exceptional. Very friendly staff, fast check in, fast with requests, clean rooms, infinite pool with great view, excellent room keeping and stable WiFi. We originally booked for a one day stay and ended up extending our stay. The hotel was definitely worth of money.

  • 5/5 Vincent G. 2 years ago on Google
    This is a great place to chill out and have some drinks on a sunny day! The food and drinks are well priced and delicious and the staff are very friendly! The infinity pool has an amazing view looking out over Kandy Lake. Well worth a day trip to visit!

  • 4/5 robertnvd 2 years ago on Google
    Really enjoyed our stay here, great views and the rooms are nice as well and the staff is friendly. Sadly the pool was not fished yet and they could improve the WIFI connection. The location is great as you can walk to the city center.

  • 4/5 Piumi F. 2 years ago on Google
    Our stay was on HB basis during New Year vacation. From the point of arrival to departure they provided an excellent customer service and the staff was very friendly. Rooms were in good condition and beds were comfy. But rooms were a bit less spacious. Food was average. Dinner buffet had less options for vegetarians. Since it was a very crowded day the restaurant was kinda loud and noicey. Breakfast was satisfactory. Located in a high place so it had a beautiful view. Infinity pool was the best place to enjoy that amazing view.

  • 5/5 Kylie H. 1 year ago on Google
    Short 1 night stay while on our travels, my husband booked a room last minute due to our other accommodation booking not excepting a late check. He had to book 2 rooms as there was no family room available for my husband, myself and our 3 children. Our stay here was absolutely wonderful, from the moment we walked in the front door, we were greeted by the assistant manager and served complementary drinks on our arrival. We were then showed around the hotel grounds and the pool area while staff organised the rooms for us. We also had the pleasure of meeting the hotel manager who was lovely. I can not fault anything during our stay, the staff are incredible friendly, polite and welcoming. The food was fantastic, buffet style breakfast with an array of all sorts of food. Priced well. The rooms were beautiful, very clean and tidy, staff had set up a small sofa bed for our 4 year old daughter which was very lovely of them. A balcony with a view, absolutely amazing, it was a shame we could not stay any longer. Definitely worth the past minute booking, my husband enjoyed a few drinks by the bar and said the staff were amazing. Thank you for an incredible stay, if we are ever back in Kandy I would love to stay again. Highly recommend ๐Ÿ‘Œ

  • 5/5 Shehara M. 1 year ago on Google
    I was a bit skeptical before booking after I read some reviews, however I was glad I made the choice. The hotel had a lovely ambience and the views looked amazing. Rooms were clean and neat; even though they were a tad bit less spacious than expected, wasn't a big problem. The hotel staff was so friendly - we truly felt at home. The food was the best part of my experience. They offered a wide range and everything was fresh and flavourful. Thank you Thilanka for the wonderful stay! We felt sad to say goodbye. We will definitely visit again.

  • 4/5 Ignatius F. 1 year ago on Google
    Rooms and the services are pretty good. The surrounding and the environment is lovely ๐Ÿ˜ Highly recommended place to stay near Kandy town and the experience is not like in a city hotel, the local and the environment takes us as it's out of city. Has a whole city view from the pool area. ๐Ÿ˜Ž Foods should be more quality and filled according to the prices.

  • 3/5 Janith Thalagoda (Jay B. 1 year ago on Google
    I visited this place with a group of persons with disabilities. The staff was very supportive to accommodate their needs. The restaurant served delicious food but lacked variety. For example,too many dishes made with potato urged us to reconsider longer stays again in this hotel.

  • 5/5 Hiranya K. 1 year ago on Google
    Visited in May with friends during a promotion. Really worth the price, enjoyed their food, good spacious rooms, comfortable sleep and beautiful hotel altogether - love where the pool is located. The highlight of the stay was the STAFF! Hands down one of the most professional, helpful, friendly staff members Iโ€™ve seen at a hotel and most of them fluently speaks English as well, will definitely visit again

  • 5/5 Vilas A. 1 year ago on Google
    An amazing hotel, wonderful staff that will help with everything and give the best experience. Rooms are big and comfortable, amazing showers. The view is absolutely wonderful and really breathtaking. The hotel is fancy and also in a great price. A huge infinity pool overlooking the gorgeous city and lake below. Location is perfectly close to everything and yet far enough away for a quite getaway. Truly a must go to if in Kandy.

  • 5/5 Deepak K. 1 year ago on Google
    Fantastic service, Gorgeous pool area and very clean and comfortable rooms. Would highly recommend staying here. The location is excellent as youโ€™re walking distance to the beautiful lake and nice restaurants. Staff are amazing and very helpful. Iโ€™d stay here again. Thank you

  • 5/5 rich e. 1 year ago on Google
    Nice property with excellent amenities. Hospitality was awesome. Swimming pool is maintained good. Sea Food which we tasted in the afternoon was little smelly. But complimentary breakfast was excellent and more number of varieties. Room are good and we got the lake view room that was excellent. Overall very good place to stay in Kandy.

  • 5/5 Robert E. 1 year ago on Google
    Our third stay in Kandy and devinitely the best. The rooms are spacious and offer a great view of Kandy and the Holy Lake, and of course of the nice pool. Kandy and many major sights is within walking distance. Staff and management are very friendly and extremely helpful. Food is very delicious and authentic. This is a good place to spend a few days and explore the central region.

  • 4/5 Thimantha R. 1 year ago on Google
    We stayed for one night and it was well worth it! The hotel staff is kind and professional. The rooms are very stunning. The only concern I see is the buffet. It lacks diversity and provides poor value for money. Outside of the hotel, you can get more wonderful cuisine, and Kandy has many cafรฉs and restaurants.

  • 5/5 Debbie D. 2 years ago on Google
    Wow! The new pool overlooking Kandy has the best view ever! We had a corner room with a view of the pool - the room was huge! We have been touring in Sri Lanka and this hotel is our best so far. The manager & staff excellent. The dinner was fantastic- with such great entertainment / the 3 guys that went around the tables singing absolutely brilliant! 10/10. We would not hesitate in stopping at this lovely hotel / the best so far on our Sri Lankan trip. Well done and thank you.


Call +94 814 475 200 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Suisse Hotel Kandy image
1
Suisse Hotel Kandy
Hotel
Upmarket Colonial-era hotel offering lake views & dining, plus a spa & an outdoor pool.
$46/night
4.00 (2.3K reviews)
Hotel Devon image
2
Hotel Devon
Hotel
Low-key rooms & suites, plus a casual international restaurant, an outdoor pool & a fitness centre.
$37/night
3.80 (972 reviews)
Radisson Hotel Kandy image
3
Radisson Hotel Kandy
Hotel
Sophisticated hotel offering a restaurant & a bar, plus a spa, a rooftop pool & lake views.
$86/night
4.70 (611 reviews)
Ceyloni Panorama Resort image
4
Ceyloni Panorama Resort
Resort hotel
๐Ÿ˜  AVOID. SCAM. We got there at 7:30pm. It was already very dark. The place is very difficult to access, specially at nigh with low visibility. Our driver was gone by the time we got into the room and there was nothing around. We decided to stay as it was only one night but we should have gone to the...
$41/night
4.20 (553 reviews)
Senani Hotel image
5
Senani Hotel
Hotel
Relaxed rooms with mountain views in a laid-back hotel offering an outdoor pool & a restaurant/bar.
$35/night
4.20 (485 reviews)
Last updated:
()