Featured Reviews


Frequently mentioned in reviews: hotel (40) good (31) staff (25) view (20) friendly (18) service (18) room (17) buffet (16) nice (16) restaurant (16)
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  • 4/5 Rand D. 7 months ago on Google
    My recent stay at this hotel was pleasant, with friendly staff and a convenient location. However, it's worth noting that the hotel does feel a bit outdated, which is especially noticeable in the room decor and amenities. In addition to the minor inconvenience of a broken toilet seat in my room, the overall ambiance could benefit from some modernization. On top of that, I was surprised to discover that they charged extra for water at the all-inclusive buffet, which felt unnecessary and quite disappointing. Nonetheless, it served its purpose for my trip, and I appreciated the friendly service.
    3 people found this review helpful πŸ‘

  • 5/5 Nuwan Navindu A. 1 year ago on Google
    Everyone in the hotel are really nice. They provided me with everything I asked and never hesitated to assist me with any needs. The food is really good as well. Rooms are clean, spacious, and comfortable. Will definitely come back with my friends in my summer break from Canada. And highly recommend this to anyone.
    1 person found this review helpful πŸ‘

  • 5/5 Hansini G. 1 year ago on Google
    Luxurious and befitting of the name grand. Beautiful setting with stunning views. Luxurious rooms! Modern and very elegant. The amenities and the facilities are top-notch. We stayed at the honeymoon suite and the room was superb, spacious and very well maintained. Talking about the food, the dinner and breakfast buffet was amazing with a wide variety of food types Catering to all! ❀️
    1 person found this review helpful πŸ‘

  • 4/5 Travel Guide X. 1 year ago on Google
    Great hotel with an awesome lobby. Beautiful artifacts. Ballrooms are great and huge in size. Having lot of space inside the hotel. Car park is great. Customer service is great. Food is good but bit old some fried items (cooked with old oil may be). May be current food crisis in the Sri Lanka. Anyhow awesome place 😍
    1 person found this review helpful πŸ‘

  • 5/5 Dilmi A. 1 year ago on Google
    Hotel is in a high elevation with a nice view. They warmly welcomed us. The staff is so friendly. Food is really great. Breakfast, Lunch and dinner were buffet. There were so many varieties of food and they are fresh. Pool is wide and free to have a bath, but the water is a little cold. We had hot water facilities and bath tubs in rooms.
    1 person found this review helpful πŸ‘

  • 5/5 Ravi K. 4 months ago on Google
    Grand Kandyan Hotel is the best place to enjoy good quality food in Kandy city. Their Thai restaurant is a special place for me. Their rooftop bar is the best place to sip a beer in the evening. Their sky lounge is a precious location for a wedding photographer. Their function rooms are very modern and well equipped and can be highly recommended for special events. The friendly service of the staff with many years of experience should also be mentioned at this time. ❀️
    1 person found this review helpful πŸ‘

  • 5/5 Lewis T. 6 months ago on Google
    Spent my honeymoon in this place, in a suite and a deluxe room. The most remarkable thing in this hotel is that the view from the hotel as well as the interior is really nice. There is a swimming pool, gym and a spa with a salon. The rooms are clean and had almost all the required facilities in the room. But not very happy with the space of the room and suite both. There was bath tubs in both the suite and the deluxe room. Bathroom space have been a little more spacious. We had all the meals in buffet format. The restaurant is really spacious and the staff was very efficient in refilling the food and table service. The buffet had a great variety and the food was really tasty. Although we spend two days there the buffet was not monotonous and had a considerable difference in the food items from meal to meal. Also live music is played in the hotel at night. Overall the stay was really worth the price. We also had our homecoming function at the ground floor reception hall. The hotel service offered during the function was also appreciable. Happy with it as well.
    1 person found this review helpful πŸ‘

  • 4/5 Thashy A. 3 years ago on Google
    The staff were at the entrance was a little mean. They wanted our bike to be parked somewhere else and not in the space which was there in front of the entrance in the parking lot. The food was excellent. The restaurant staff was friendly and helpful. Little expensive for the menu they have offered that day. The dinner buffet was around 2500/- The soup was not good. The desserts need much variety. However, several desserts were eggless. So, vegetarians, this is an excellent place to consider for dining.
    1 person found this review helpful πŸ‘

  • 5/5 KAC C. 2 years ago on Google
    It was really a grand hotel with such amazing lobby and large spacious rooms. The staff was super friendly and helpful. We went there for my birthday with my family which was really a good choice . Food were delicious and everything were very clean. The pool and the open area was iconic.We really enjoyed our stay at Grand Kandyn.
    1 person found this review helpful πŸ‘

  • 5/5 Madhusha M. 1 year ago on Google
    The Grand Kandyan Hotel is just exceptional and luxurious all over. The Royal Peacock hall is spacious and nicely arranged. You can go to the rooftop and enjoy the Kandy City View. It has a big rooftop swimming pool. The food is really nice and a lot of variety in the buffet.
    1 person found this review helpful πŸ‘

  • 5/5 LuckyA111 1 year ago on Google
    From the security to restaurant staff, everyone was extremely friendly, helpful and courteous. We felt pampered from the minute we drove into the hotel. The room was spacious and had a lovely view of the city. Awesome pool. Good entertainment in the lobby and the restaurant. Special shout out to Jerome at the reception, Hilary and Shiran at the restaurant, who made sure we are comfortable and even remembered our water preferences every time we were there. Would absolutely recommend this hotel to anyone and will definitely revisit the hotel again! Thank you for the lovely service provided during our stay!

  • 5/5 Amanda A. 1 year ago on Google
    Food is very good. A good variety in their buffet. Service is good and they respectfully honour your reasonable requests. Location is convenient. Rooms was big and comfortable. Although I must say, the decor is hideous. Man... those huge peacocks. What's up with that?

  • 5/5 Anil R. 11 months ago on Google
    Hotel is in a high elevation with a nice view. They warmly welcomed us. The staff is so friendly. Food is really great. Breakfast, Lunch and dinner were buffet. There were so many varieties of food and they are fresh. Pool is wide and free to have a bath, but the water is a little cold. We had hot water facilities and bath tubs in rooms.

  • 5/5 Sripriyan T. 8 months ago on Google
    Everyone in the hotel are really nice. They provided me with everything I asked and never hesitated to assist me with any needs. The food is really good as well. Rooms are clean, spacious, and comfortable. And highly recommend this to anyone.

  • 5/5 Mahesh M. 11 months ago on Google
    From the security to restaurant staff, everyone was extremely friendly, helpful and courteous. We felt pampered from the minute we drove into the hotel. The room was spacious and had a lovely view of the city. Awesome pool. Good entertainment in the lobby and the restaurant. Special shout out to Jerome at the reception, Hilary and Shiran at the restaurant, who made sure we are comfortable and even remembered our water preferences every time we were there. Would absolutely recommend this hotel to anyone and will definitely revisit the hotel again! Thank you for the lovely service provided during our stay!

  • 5/5 Avarjana P. 1 year ago on Google
    The place is really good. Very calm and nice place with well designed interior. Staff is really friendly to a level where 2-5 people will greet you on your way to buffet ❀️ Pool view is not the best but good. Roof top garden is under construction as of March 2023. They do have a gym and a bar as well next to the pool. The room is tidy and nice. I’m planning to spend another weekend there soon πŸ”₯

  • 5/5 Super short cuts A. 11 months ago on Google
    The place is really good. Very calm and nice place with well designed interior. Staff is really friendly to a level where 2-5 people will greet you on your way to buffet ❀️ Pool view is not the best but good. Roof top garden is under construction as of March 2023. They do have a gym and a bar as well next to the pool. The room is tidy and nice. I’m planning to spend another weekend there soon πŸ”₯

  • 5/5 shilpa g. 11 months ago on Google
    Amazing hotel. Good rooms. Very spacious. Buffet spread is very good, and their live counters are great. Staff is very courteous, and efficient. They put in that extra effort which makes guests feel welcome. I would love to stay here again.

  • 5/5 Paandu K. 11 months ago on Google
    Everyone in the hotel are really nice. They provided me with everything I asked and never hesitated to assist me with any needs. The food is really good as well. Rooms are clean, spacious, and comfortable. Will definitely come back with my friends in my summer break from Canada. And highly recommend this to anyone.

  • 5/5 R K N. 1 year ago on Google
    This is Amazing 5 ⭐ Hotel placed in Colombo with Nice view and amazing staffs, you have best service in here restrooms were very clean and neat. The Food was very tasty and love to go one more time. The staffs were very professional and punctual there is small issue if you going for town by walk you should come for a hike while returning good for health.

  • 5/5 Sundar S. 9 months ago on Google
    The place is fantastic. The amenities are superlative. The highlight is simply the staff and the hospitality that they share. Hotel is in an excellent view point and breathtaking. Rooms are super luxurious and ultra comfortable. The restaurants are very nice, and the buffet options was phenomenal. Live counters was so much fun. All the staff members were helpful, and make it a memorable experience. Pool is awesome and refreshing. I look forward at staying in the same property in my next visit as well. Strongly recommend it.

  • 5/5 Ashutosh L. 11 months ago on Google
    From the security to restaurant staff, everyone was extremely friendly, helpful and courteous. We felt pampered from the minute we drove into the hotel. The room was spacious and had a lovely view of the city. Awesome pool. Good entertainment in the lobby and the restaurant. Special shout out to Jerome at the reception, Hilary and Shiran at the restaurant, who made sure we are comfortable and even remembered our water preferences every time we were there. Would absolutely recommend this hotel to anyone and will definitely revisit the hotel again! Thank you for the lovely service provided during our stay!

  • 5/5 Ankit K. 11 months ago on Google
    Food is very good. A good variety in their buffet. Service is good and they respectfully honour your reasonable requests. Location is convenient. Rooms was big and comfortable. Although I must say, the decor is hideous. Man... those huge peacocks

  • 5/5 Amber S. 4 months ago on Google
    Stayed in this hotel for a friend's wedding. They used this as the wedding venue and it was perfect. Beautiful place and great value. The room is spacious and comfortable and the balcony was a great addition. The food was good and service was wonderful. Location is great to explore Kandy as well.

  • 5/5 Dilini M. 5 months ago on Google
    I recently celebrated a birthday at the Tamarind restaurant, and I must say, they exceeded all expectations in every aspect. The arrangements were impeccable, and the service was exceptional. I would like to extend a special mention to Dhusi for his outstanding support. The food was not only delicious but also served in generous portions. I highly recommend their service.

  • 5/5 kelum k. 4 months ago on Google
    I enjoyed my stay there and they have a fabulous bar area. I enjoyed the drinks as well. The prices are quite fair. Service was exceptional staff is really good

  • 5/5 Jeyaratnam J. 4 months ago on Google
    Elegant venue with spacious wedding halls, stunning mountain views, and excellent staff service. The addition of gym facilities enhances the overall experience, making it a perfect blend of luxury and convenience for a memorable stay.

  • 5/5 Abdulla A. 5 months ago on Google
    Such an artistic hotel with beautiful details! The view is so mesmerising and the staff is very friendly and welcoming! Food is very delicious and there are loads of options of every food category! Surely won’t be my last time! Thank you for the wonderful stay!

  • 5/5 Hasanga T. 3 months ago on Google New
    Highly recommended. Clean rooms, friendly staff, delicious food with beautiful view πŸ₯°. Beautiful property. I liked the gold theme. Hope to come again.

  • 5/5 Thieuban A. 2 years ago on Google
    The best experience in Kandy ! Tamarind restaurant is providing one of the best buffet experience. We went for Dinner there, I have to say that it's the best in taste and hospitality by staffs !!! That open dining with Kandy city view is one of the unique experience that anyone would experience at The Grand Kandyan Hotel. Food has Mutton, Chicken, Seafood, Briyani, Noodles with variety of delicious flavours !!! The interior design of the hotel is luxury & unique !!! If you visit Kandy, you should try it out there !

  • 5/5 Prasad W. 2 years ago on Google
    It's a good place with nice views. Nice lobby and friendly and helpful staff. Best place to have your wedding functions and parties too. Rooms more spacious and very clean. Massive roof top with a view. Pool area is very clean and clear.

  • 5/5 mariez a. 2 years ago on Google
    The best, Everything is perfect ,staff is very friendly and professional

  • 3/5 Sanuda 2 years ago on Google
    The stuff was really interested in us customers. The food was splendid and nice setting of environment. But the room quality is a bit low but it is a good stay after all

  • 5/5 Harsha S. 2 years ago on Google
    Really 5star hotel. Nothing to say negative things. Perfect accomodation, foods, staff and all services. Good luck

  • 4/5 Sutharshan οΏ½. 2 years ago on Google
    Good Staff and service, bring tooth paste and brushes with you πŸ˜‡ i didn't get for the honey moon room.

  • 5/5 Thilanka d. 2 years ago on Google
    I loved the interior design of the hotel very much. Rooms were in excellent condition and food was delicious❀. We recieved an excellent service!

  • 4/5 Umair M. 2 years ago on Google
    I had lunch here at the tamarind restaurant, honestly the food was great,more than expected it was fresh and tasty. It's a very nice hotel

  • 5/5 Chethana Kalana M. 2 years ago on Google
    having a good parking space and the bathrooms are very clean. good choice for a wedding

  • 2/5 Rohan D. 2 years ago on Google
    The first impression, garden was very small and not properly maintained. Room was good. WiFi was weak and didn't work at all in the restaurant. One of the most watched local TV channel was unavailable. The most disappointing part of my stay was their food.I was on fullboard basis and it was a weekend but non of my 3 meals were buffet.for dinner and lunch,the same menu wa's given and some of the dishes were not available. For breakfast their was no menu at all.non of the main dishes were served at the correct temperature. Food was served at room temperature or just warm. Tea served at breakfast was cold and just had a sip.if wanted I would have had it in one go.just couldn't believe that a Sri Lankan chef couldn't make a proper cup of tea The service offered to me at this hotel didn't match the price tag nor did it match the so called five star status OTHER THAN THE ROOM,THEIR WAS NOTHING GRAND ABOUT THE GRAND KANDYAN ....IT'S JUST A CHARACTER LESS BUILDING

  • 1/5 udantha s. 2 years ago on Google
    Please carry a hot water bottle with hot water because there aren't hot water in washrooms.

  • 2/5 asitha k. 1 year ago on Google
    Food was delicious. Location is also perfect. But I assume, the hotel services need at least basic training about the hospitality. I requested set of cutlery from a banquet staff lady and she instructed me to use which were left on the tables..! This is just one incident happened to an individual. Then I think, it is not good for the good name of hotel.

  • 1/5 Prince u. 2 years ago on Google
    No friendly staff. Please wear a dress code for the dinner time.

  • 4/5 sandel h. 2 years ago on Google
    Exceptional. The view is great from the rooftop . Luxury interior designs . The view from the swimming pool is also marvelous. The food is delicious. Follows covid guidelines . The staff is quite friendly . The location brings all the credits to this hotel with the beautiful view of kandy city as this is located on top of upcountry. πŸ‘Œ

  • 4/5 Maximus F. 2 years ago on Google
    Went here for lunch!!! I ordered Thai Style Stir Fried Seafood... The calamari was so hard I couldn't swallow it at all... So it's a shame I have to give 3 stars for the food I ordered and 4 stars just to appreciate the staffs!!!

  • 5/5 HSM H. 2 years ago on Google
    Situated on top of the hill. Surrounded with the wonderful nature Dinning area was pretty good Lobby and waiting area πŸ˜πŸ‘Œ

  • 5/5 Kuganesan T. 2 years ago on Google
    Felt like a home because of the hospitality of the staffs, flexibility, choices of foods along with the luxury.

  • 5/5 HunTer S. 2 years ago on Google
    Affordable 5star hotel with reasonable room service, food and facilities. Food was okay, roof terrace view is amazing.. πŸ’š

  • 4/5 Dhanushka P. 2 years ago on Google
    I was here at night time function. Couldn't see the surrounding unfortunately. Btw the indoor lightings and decors all good. Taste is average for me. Live kitchen was there. That is one plus point.

  • 4/5 Finonry C. 1 year ago on Google
    Located on a high ground in Kandy city, this hotel can be said to be a luxury hotel that provides high quality service. The hospitality of the staff here should be appreciated. And the beautiful view of the location of this hotel. Due to its elevated position, one can see a great view of the city. One can also see beautiful views like beautiful mountain ranges. A very good place to relax.❀

  • 5/5 Yasmin A. 1 year ago on Google
    Very nice hotel! Lots of gold in the design of the place, decor is very ornate and grand indeed! The food is excellent, freshly made and big portions. The staff were very helpful and went out of their way to accommodate our requests. Definitely would visit again.

  • 4/5 Jagurthi β€œXenoPlaz” P. 1 year ago on Google
    Everything about the entrance was beautiful in the hotel. Luxurious rooms, hall of serenity and an exquisite dining, though I wish the cuisine ranged with a bit more variety in choice. Pool is up to standard and we'll placed with the beautiful sights of the Kandy city from the roof of the hotel, especially gorgeous at night. Service was kind and approachable, would definitely tip the workers a few extra. All in all, it is an up-to-standard hotel with a well deserved 4 star rating.


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