Featured Reviews


Frequently mentioned in reviews: hotel (35) clean (29) staff (24) rooms (21) friendly (18) good (18) location (17) stay (16) comfortable (15) service (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Pierre Destouches (. 6 years ago on Google
    Very honoured to be part of the customers staying for the first opening night of the hotel. The place is super nice. The beds are amazing, the bathroom is well designed and spacious, the staff is super friendly and will do its best to fit your needs. It's also very well located and very central in Kandy. Cannot recommend this place enough!
    4 people found this review helpful 👍

  • 1/5 Kasun R. 8 months ago on Google
    Be careful with this hotel, On Sunday, I inquired about a booking, and the person who answered the call promised to provide the space in the hotel premises with arranged chairs to watch the perahara free of charge. I have children and we are going to see the perahara. Initially, he mentioned the family room for 20000 B&B (both 26th and 27th). He seems to be an understanding person and clearly stated his positive attitude towards the customer. However, after a while, he gave me a call and mentioned that he made a mistake and the new price is LKR. 25000. Also, he promised to provide it on a B&B basis. Still, I said yes and he mentioned that I will be contacted by their reservation and request a small advance today. Since I didn't get a call, around 5.30 pm gave a call and inquired about it because I was very suspicious since I didn't get the call. The person named Thilak Amarasekara answered and I just inquired about not getting the call. He told me that I need to pay in full beforehand and also, he cannot assure me of a seat. He mentioned they have open spaces and also you can go and watch the perahara in front of their hotel. So this is how they do business. Very cunning, selfish answer. I believe he must be going to sell the space to some other people as we were promised to give FOC. Also, no parking and customers have to park in the KCC car park and pay for the whole day. It’s a bit far away. Therefore, please be careful with this hotel staff as they seem to be very unprofessional and I’m also on second thoughts about going there with my family. This can happen to other people as well. I guess they wanted to cancel my booking and sell it at a higher price as they started the campaign on Monday.
    3 people found this review helpful 👍

  • 4/5 Paul N. 5 months ago on Google
    Conveniently located city hotel . I specifically looked for a hotel in the city within my budget. I have not enjoyed stays at several other city hotels. Ceyloni might be compact with just 12 rooms, but the rooms , layout , furniture , toilet etc was top class . Staff were also very courteous . Street parking but they make arrangements if you call. My main requirements were..a comfortable room for a good night's sleep, and within walking distance of the railway station. 10/10 on both. Will certainly visit again . 2023 update Visited after a year. Consistent service and quality 👌. Kudos to Mr. Thilak the manager 👏
    2 people found this review helpful 👍

  • 4/5 Ratna K. 5 months ago on Google • 377 reviews
    City Hotel, located in the centre of the city. Walking distance to most places within the city. Since it's off the main road, it's not so noisy, so you can sleep without trouble. Rooms are in good condition. AC works properly. Hot water and bathroom are good. Towels and bedsheets are aged and are in need of replacement. But they are clean.

  • 5/5 Lotus P. 1 year ago on Google
    The WiFi worked really fast and smoothly. The hotel has a back up generator when the power fails. I stayed here now for the 4th or 5th time over the years and this time about a week. The staff were extremely accommodating and catered to all my requests as needed. The breakfast was redundant but you always had the option of requesting something special for breakfast. The breakfast was plentiful with a variety and always with a fruit platter, fruit juice fresh pureed and tea or coffee. Everything was neatly laid out on the table. The room was very comfortable with a lovely private balcony, the view wasn't very nice, it just showcased the streets and shops. The rooms were cleaned nicely and sheet changes must be requested or you will have the same sheets throughout. The pillows were comfortable. The bathroom was very utile. The shower was excellent with various options. The water was always hot and lovely. Everything worked great. Wonderful towels in the bathroom very large and plush. There was a supply of shampoo, body wash, bar soaps. You must request them to be replenished. Toilet paper can be requested. There is a fridge in the room that is very useful to fill it with things you need. The elevator works wonderful. Nearby is the Sathosa grocery where you can get groceries but no facial tissues or toilet paper, that you can buy in the adjoining paper store. The paper store has so much in it associated with paper. Nearby are innumerable stores from electronics, to groceries, to toys, to household items. The Kandy City Center is about 8-10 blocks away, but very near. It is a great location to walk around. Lovely restaurants nearby are the Global Kitchen, Summer Indian, Italian restaurant is Burger & Panini within a few blocks, there are also less clean restaurants for local fares like dosas, hoppers, and similar items. I really enjoyed staying here and hope to being here again with the lovely staff.
    2 people found this review helpful 👍

  • 4/5 Rajesh S. 3 months ago on Google • 35 reviews New
    Good place for short stay. My stay was not so great, had to fight for hot water in the night, did hit my head twice to towel stand near shower (it was very low and blocking shower door), tv was hiding behind wardrobe, AC temperature was not changing. No free parking, and if you have a car like I did, you end-up paying 50LKR per hour for parking (importantly you may also struggle to find parking slot closer to the hotel during day). Hotel is in a walkable distance to Budha tooth relic temple and also many restaurants and shops. I might think to consider this place on next visit.
    1 person found this review helpful 👍

  • 5/5 Akash 5 years ago on Google
    Absolutely Amazing I stayed in this hotel in March 2019. This hotel has all the amenities you need. From on-time breakfast, friendly staff, clean, fast room service to locker, dedicated USB ports and mini fridge. What else do you need? Its clean and hygienic too. Conveniently located near restaurants and attractions at the centre of Kandy. This hotel satisfied me a lot. Honestly I was never expecting such a great hotel in Kandy but I was wrong. I loved it and I really do recommend this hotel for stays in Kandy. It's a MUST. Cheers
    1 person found this review helpful 👍

  • 5/5 brent s. 1 year ago on Google
    Great stay in a perfect location. The Staff are extremely friendly and helpful and the rooms were perfect and clean. Some of the most comfortable beds and pillows during our entire time in Sri Lanka. I would definitely come back and stay again. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Sjuul V. 2 years ago on Google
    Beautiful, clean and lovely place to stay! We we're warm welcomed with a homemade juice. The room is clean, big and has a fantastic bed! The hotel owner recommended us to eat at the restaurant in front of the hotel, which was fantastic! After dinner it was raining so hard.. The host saw us, came to the restaurant with an umbrella and made sure we we're doing great. You won't regret staying at this place! Thank you❤️
    1 person found this review helpful 👍

  • 5/5 Janith W. 1 year ago on Google
    We have stayed at dozens of hotels in Sri Lanka. Especially in Central. This is on the top of the list of best stays/experiences ever. Staff was very hospitable and always there for any need of ours. Thank you so much. Overall, we had a great experience and again the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect for a perfect stay. ❤️🙏 Thank you for made our days in Kandy much better.
    1 person found this review helpful 👍

  • 4/5 Chandana P. 2 months ago on Google • 21 reviews New
    Great stay in a perfect location. The Staff are extremely friendly and helpful and the rooms were perfect and clean. I would definitely stay this hotel again. Private parking does not available and we stay our vehicle park at the road in front of the hotel. But security is very good. Their is very good restaurant in front of the hotel. I think this restaurant also manage by the same management. We can order any food in resalable price. Food are very delicious. Fried rice, Koththu, Hoppers, Tea available this restaurant. Walking distance to Dalada Maligawa. Highly recommended.

  • 5/5 Rudra J. 1 year ago on Google
    One of the best hotels we stayed in the country. Next to kandy’s touristic attractions, with a lot of restaurants and shops around and an incredible staff, always being helpful and friendly!

  • 5/5 Suharshi De S. 1 year ago on Google
    Great place. We had an amazing time here at Ceyloni City Hotel. Great service. Very comfortable and facilitated rooms. Friendly staff. Best of luck to the Hotel Crew. 😇😇

  • 5/5 Suraj G. 1 year ago on Google
    Room was beautiful, very clean and comfortable, location was awesome, just walking distance from city center. All the Staff was very friendly. Very reasonable for the price.

  • 5/5 RAGHU R. 1 year ago on Google
    Incredibly helpful staff. Amazing cleanliness. Great and quiet location although close enough to the city centre. Delicious food on the menu. As a vegan had many great options, but I think they cater non veg well too.

  • 5/5 Ricardo S. 1 year ago on Google
    One of the best hotels we stayed in the country. Next to kandy’s touristic attractions, with a lot of restaurants and shops around and an incredible staff, always being helpful and friendly! Also, great bed, pillows and shower!

  • 5/5 Vishwa W. 1 year ago on Google
    The hotel is located in the Kandy city center. very closer to Sri Dalada Maligawa and other attractions. Many restaurants are nearby to take food and beverages. The rooms are clean and comfortable room. All the Staff was very friendly. Very reasonable for the price.

  • 4/5 Prabath Rathnayaka (The L. 1 year ago on Google
    Rooms are very clean and modern, love the location, even though it is located in the middle of the town, rooms are pretty quiet.Highly recommend.

  • 5/5 rahul j. 1 year ago on Google
    The hotel is located in pretty central and convenient to get around. hotel made an effort to maintain the facility and the service well. The staff was friendly, patient and very helpful. Room was decent. Price was reasonable. Highly recommended. Good

  • 5/5 ankush s. 1 year ago on Google
    Our stay at this establishment was simply fantastic, with a prime location that could not have been better. The staff was incredibly friendly and accommodating, always eager to offer their assistance whenever needed. The rooms were impeccable, spotless and pristine, boasting some of the most comfortable beds and pillows we've experienced during our travels across Sri Lanka. Without a doubt, we would love to return to this place and stay again, and we strongly recommend it to anyone seeking a top-notch accommodation experience.

  • 5/5 pragya k. 1 year ago on Google
    Great stay in a perfect location. The Staff are extremely friendly and helpful and the rooms were perfect and clean. Some of the most comfortable beds and pillows during our entire time in Sri Lanka. I would definitely come back and stay again. Highly recommended.

  • 5/5 Swapna N. 1 year ago on Google
    Very neat and clean rooms. Staff was good and cooperative. pleasant atmosphere.. service was good. affordable.. worth of money. You won't regret staying at this place!

  • 5/5 JustWandering 9 months ago on Google
    Highly recommend Ceyloni City Hotel. Rooms are super-clean and come with a tv, bar-fridge, some with a balcony and they’re really roomy too! You won’t find better service anywhere; thanks for looking after me guys.

  • 4/5 Manjula R. 1 year ago on Google
    Great place. We had an amazing time here at Ceyloni City Hotel. Great service. Very comfortable and facilitated rooms. Friendly staff.

  • 5/5 himanshu k. 1 year ago on Google
    Now this is a place you can call a perfect blend of class and excellence. Such great aroma and vibe, humble behavior of staff, amazing food. Don't miss out to stay in here guys.

  • 5/5 ima z. 8 months ago on Google
    Really clean and comfortable. Large beds. Very helpful staff. Value for money. Easy to get auto too.

  • 4/5 Kalbermatter A. 5 months ago on Google
    The Hotel is Located in the center of Kandy. The rooms are spaceious and clean but we had sadly no mosquito net. Up in the room our Wlan was not quite good.

  • 5/5 Devmini W. 3 months ago on Google • 11 reviews New
    Rooms and bathrooms are clean and well maintained just as shown in the pictures. Very friendly staff! No big view of the city and the hotel is just a building in a busy street but that’s convenient if you are traveling to kandy by bus/train as it’s situated within walking distance from the city and everything around kandy.

  • 5/5 Saskia W. 2 years ago on Google
    Perfect location in the City center but yet no noice. We didnt habe breakfast but the service and kindness of the oder is remarkable! The room was big, clean and was nice. Thank you so much. We can recommend this place! Saskia and Katrin from germany :-)

  • 2/5 Thisara S. 2 years ago on Google
    Quite and nice place..WiFi is not good. We did inform to Mr. Thilakasiri. He doesn't care about it. Even didn't have a look. It's massively interrupted our virtual seminars and exams.

  • 5/5 sangeeth r. 2 years ago on Google
    I love this place ❤

  • 5/5 Rob H. 5 years ago on Google
    Welcoming staff, good value for money with clean & comfortable rooms. The crowning jewel being the breakfast- nice mix of fruits, omelette and Sri Lankan curries. Would recommend!

  • 5/5 Michał B. 4 years ago on Google
    Great location, friendly staff, clean and well equipped room. One of the best accommodations we stayed at in Sri Lanka.

  • 5/5 Boaz R. 5 years ago on Google
    Great boutique hotel. Very friendly stuff. Walk distance from the lake and tooth temple. Very good location. Very clean. Refurbished rooms, recomended.

  • 5/5 Lasitha L. 2 years ago on Google
    Calm and quite place. Had a peaceful sleep.everything was found clean and according to the health advises. Thank you pradeep for your kind and excellent service.

  • 5/5 Łukasz S. 2 years ago on Google
    Very nice and cozy hotel with a good location and very friendly and helpful staff. Clean and nice rooms with everything you need. Good breakfast! Close to the Temple of Tooth and Railway station. Highly recommended!

  • 3/5 Tej K. 2 years ago on Google
    Very neat and clean rooms. The rooms were very comfortable. Breakfast was good. Good hospitality.

  • 5/5 Vinoth kumar C. 2 years ago on Google
    An excellent star grade hotel which is located in heart of Kandy town which is walkable to all these tourists spots. Made through booking.com paid at the property. They accept USD and card payments also. It's very nearby tooth temple of Buddha. Booked 3 member bedroom on Dec 3rd-4th which was excellent spacious and beds were neat. Bathroom was very clean, as we were from India the manager arranged some touch of Indian cuisine for our complimentary breakfast. The breakfast was extraordinary delicious,they served string hoppers fish curry and Excellent fruit along with yogurt. The service was very good from the hotel team, nothing negative. But the property doesn't have a private car parking space,the vehicle has to be parked in front of hotel on the roadside where they charge fee for parking from municipal. Great wifi reception and Excellent service

  • 5/5 RAMAKANT J. 2 years ago on Google
    Good facilities, clean. And most imp good behavior by hotel staff

  • 4/5 Y. L. 1 year ago on Google
    A basic hotel but it has everything that is needed. And at its price, there is little to complain (except the smelly pillow). The two gentlemen working there clearly do their best to maximize the happiness of their guests. Negative points: 1. A little noisy at night (all downtown Kandy hotels will have this problem); 2. Pillow has sweat smell [1 point off]; 3. A mosquito repellent should be provided in the room.

  • 5/5 Yashodha M. 2 years ago on Google
    Convenient location and easily accessible to all the main attractions situated near Kandy town. Very clean and spacious rooms with all the basic faclities. The continuous support and the friendliness of the staff is also commendable. Breakfast spread was good and delicious too. Good service for an affordable cost. Only issue was the weak WiFi connection. Other than that everything was top notch. Highly recommended!

  • 5/5 Induni W. 2 years ago on Google
    One of the most convenient places in the heart of Kandy city. Everything is just few steps away and this place is in walking distance to the temple of tooth. If you want a nice view, do not pick this place. You can check their other hotels, Ceyloni Panorama and Ceyloni Lake. Totally recommend this place to anyone who wants a comfortable vacation or a bussiness trip.

  • 5/5 John 2 years ago on Google
    Affordable hotel with clean rooms and excellent service. You'll be greeted with a glass of juice. The location is perfect and the bathrooms are clean. You can also pay by card. Highly recommended

  • 4/5 Hadi 2 years ago on Google
    Clean hotel within walking distance of most shops and restaurants. However, it is located near a very busy road and the walls aren't very thick so you here lots of outside noises especially during the day. The sound of the cars didn't prevent me from getting some sleep though. Western style breakfast (mainly toast) was good but the friendly staff made it even better. WiFi worked sporadically but overall better than in some more remote parts of Sri Lanka (e.g., Sigiriya, Ella).

  • 5/5 Adventures Of J. 1 year ago on Google
    Excellent service. We've ended up staying here three times during our extended trip to Sri Lanka and every stay has been a pleasure. Great location, comfy rooms and a hot shower! Also staff have been fantastic at welcoming us and helped us with our queries.

  • 4/5 Sandaruwan S. 1 year ago on Google
    Hotel is located in the city center and main attractions can be discovered easily by foot. Staff was helpful, and breakfast was excellent. The beds were comfortable and the bathroom clean.

  • 5/5 Himali H. 1 year ago on Google
    Convenient location and the room was of a reasonable size. Clean and spacious bathroom. Good value for money. It exceeded my expectations.

  • 5/5 Karin F. 1 year ago on Google
    Perfect place to stay in! We've been hare for 6 nights just because we loved the hotel. The stuff sooo nice and informative and it was a pleasure 🙏 thank you!!!!!

  • 5/5 beni a. 2 years ago on Google
    Very good location, Clean , Nice and friendly manger High reccomend++

  • 4/5 Na M. 1 year ago on Google
    The hotel is located in pretty central and convenient to get around. hotel made an effort to maintain the facility and the service well. The staff was friendly, patient and very helpful. Room was decent. Price was reasonable. Highly recommended.


Call +94 812 232 400 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

The Grand Kandyan Hotel image
1
The Grand Kandyan Hotel
Hotel
Elegant hillside property featuring sweeping country views, plus a spa, restaurants & a pool.
4.50 (4.2K reviews)
Cinnamon Citadel image
2
Cinnamon Citadel
Hotel
Chic rooms & suites in a polished hotel offering dining, river views & live music.
$86/night
4.50 (3.8K reviews)
Queens Hotel image
3
Queens Hotel
Hotel
Classic quarters, some with lake views, in an upscale hotel offering an outdoor pool & 2 eateries.
$51/night
4.00 (2.8K reviews)
Cafe Aroma Inn image
4
Cafe Aroma Inn
Restaurant
👍👍 The place is good. Service is nice and food is okay. Very close to temple of the tooth. Prices are reasonable for the place.
$41/night
4.20 (997 reviews)
Kandy City Hotel by Earl's image
5
Kandy City Hotel by Earl's
Hotel
Understated rooms, some with balconies, in a laid-back lodging offering a restaurant/bar.
$27/night
4.00 (689 reviews)
Last updated:
()