It was the most terrible hotel we have ever been to. Firstly we had to move rooms because they had not cleaned the toilets well. In our second room the AC was not working. Since they didn't even have a restraurant, we had to get something from another place. When we came back there was a powercut so we couldn't get into the hotel. The generator was brocken. Finally we had to move out hotels. One of the staff members even sweared at us for no reason. We definitely do not recommend this hotel!👎👎👎

Book the apartment at 3rd floor which had 3 rooms with attached bathrooms in each. Had a kitchen with everything in it other than the gas, living room area fairly larger than most and has a dinning table as well. Rooms, wash rooms, kitchen living room were super clean and the chargers were really reasonable. Staff is friendly and helpful. Would definitely go back to this place if we're planning on a trip with friends or families. Highly recommend.

I stayed at this place for a day and reached in night while it was raining. The room was quite neat and clean, with a proper lift service inside the building. 5 floor building was very nicely built and setup with an amazing view and a beautiful captures and sums all this beauty, I have shared a picture and looking at it would definitely help you get an idea about the same. The food was quite amazing and tasty, you can order the food in room as well or visit the restaurant for breakfast buffet. A pretty nice place to stay for few days with places to visit nearby, situated in the middle of the city.

Hopeless service 1. there is no restaurant in this hotel; dont get fooled by makemytrip or any other website. 2. they stock nothing; you dont even get milk; and even if you do, they take a long time to deliver it 3. room and bathroom is good, maintained well 4. I guess this hotel would get a 4 star if its management provides better services

Great place to stay , good staff , with all facilities.

The quality of the room is amazing, and the staff is very good and friendly. Easy access to the kandy town centre... Just a walking distance.

Had stayed here for 2 days. Rooms were clean and spacious. Each floor has apartment like structure with bedrooms and a common hall area and also a kitchen. We were able to have a family dinner in the hall area on the New Year’s Eve. Although restaurant was not working at the time there was arrangement to order food from Cafe Aroma which was tasty and not costly. Staff was very friendly and helpful. Had a great stay here.

We booked Galaxy City Hotel (managed by Cafe Aroma Inn) for a family engagement tea party recently and the service, food and beverages were really good. The staff is very hospitable and caring and made everybody feel at home. Many thanks to Mr. Ekanayake for everything !

We booked the last room (that's what's the guy behind des front desk told us), and had some small problems with the sanitary - can happen, they probably don't expected guest that late. The boys working in the hotel were really friendly and helpful. All in all it is a great hotel in a quiet area, 15 minutes from the center by foot. We payed for two nights, two persons +/- 65$, worth the money!

The hotel is very neat and clean, so is the entire staff. (some of the bathroom fittings can be fixed) however overall a good experience. At the time when I stayed, unfortunately their restaurant was under renovation but the staff guided me well for the dinner options. Also, Gunwathi, the lady who served bfast was extremely nice and pleasant. It was as if you are being served food at home.

We had the deluxe double room with balcony. Nice view of the mountain. Had a bath. Rooms did not have side lamps. No restaurant or services. Nice enough, but a bit expensive, I think, for what it is at US$ 70 per night. January, 2018.

It was a great experience, staff (Ushantha) was really supportive. It’s a really good hotel for a budget price. We got a really big luxury spacious room with a bath tub. I really recommend this hotel to any one who travel to Kandy.

The family suite was clean and well maintained. Would recommend!

The room were absolutely fantastic and we really liked the neighbourhood. I'm rating with a 4* because they really need to improve their English. It was difficult to communicate some of our needs (like my husband is vegan, or some others).

Best place to sleep and have a nice night.

Nice staff, good place. Okay to spend time.